NETGEAR EX8000 User Manual

NETGEAR EX8000 User Manual

Nighthawk x6s ac3000 tri-band wifi range extender
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Nighthawk X6S AC3000
Tri-Band WiFi Range Extender
User Manual
Model EX8000
September 2017
202-11758-01
350 E. Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR EX8000

  • Page 1 Nighthawk X6S AC3000 Tri-Band WiFi Range Extender User Manual Model EX8000 September 2017 202-11758-01 350 E. Plumeria Drive San Jose, CA 95134...
  • Page 2 For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non_NETGEAR trademarks are used for reference purposes only.
  • Page 3: Table Of Contents

    Place the Extender and Apply Power..............13 Connect to an Existing WiFi Network..............13 Connect With WPS..................13 Connect With the NETGEAR Installation Assistant........15 Use the Extender in Access Point Mode..............16 Connect a Device to the Extender Network............17 Connect a Device to the Extender Network Using WiFi........17 Connect a Device to the Extender Network Using WPS.........17...
  • Page 4 Check for New Firmware and Update the Extender........42 Manually Upload Firmware to the Extender............43 Restart the Extender Remotely................44 Turn the NETGEAR Logo LED On or Off.............45 Chapter 5 Share USB Storage Devices Attached to the Extender USB Device Requirements..................48 Connect a USB Storage Device to the Extender..........48 Access a Storage Device Connected to the Router From a Windows Computer.48...
  • Page 5: Chapter 1 Overview

    This chapter covers the following topics: • Unpack Your Extender • LEDs • Back Panel • When to Use Your Extender • How the Extender Works Note For more information about the topics covered in this manual, visit the support website at support.netgear.com.
  • Page 6: Unpack Your Extender

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Unpack Your Extender Your package contains the following items. Figure 1. Extender package contents Nighthawk X6S X6S AC3000 Tri-Band WiFi Range Extender (Model EX8000) Power adapter (varies by region) Overview...
  • Page 7: Leds

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender LEDs The following table describes the LEDs. Figure 2. Front panel Overview...
  • Page 8 Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Table 1. LED descriptions Description Link Status LED This LED indicates the WiFi connection between the extender and the router. • Solid white. Best connection. • Solid amber. Good connection. • Solid red. Poor connection. •...
  • Page 9: Back Panel

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Table 1. LED descriptions (Continued) Description USB LED • Solid white. A USB device is connected to the extender. • Off. A USB is not connected to the extender. Ethernet LED • Solid white. An Ethernet device is connected to an Ethernet port. •...
  • Page 10: When To Use Your Extender

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender • WPS button. Use this button to connect WPS-enabled devices to the extender. • Ethernet ports. Use the four Gigabit Ethernet RJ-45 LAN ports to connect the extender to LAN devices. • USB port. Use the USB 2.0 port to connect the extender to a USB device such as a printer. •...
  • Page 11 Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Figure 4. Extender in a home Overview...
  • Page 12: Chapter 2 Get Started

    Get Started This chapter covers the following topics: • Install the WiFi Extender • Use the Extender in Access Point Mode • Connect a Device to the Extender Network • Log In to the Extender After Installation • Run Smart Setup Installation...
  • Page 13: Install The Wifi Extender

    Note WPS does not support WEP network security or a hidden SSID network. If your router WiFi network uses WEP security or its SSID is hidden, follow the instructions in Connect With the NETGEAR Installation Assistant on page 15. •...
  • Page 14 When the extender connects to your existing WiFi network, the WPS LED on the extender lights solid white and the Link Status LED lights. If the Link Status LED does not light, try again. If it still does not light, see Connect With the NETGEAR Installation Assistant on page 15.
  • Page 15: Connect With The Netgear Installation Assistant

    Connect With the NETGEAR Installation Assistant You can use the NETGEAR installation assistant to connect your extender to your existing WiFi router network. To use the NETGEAR installation assistant, you must launch a web browser on your computer or mobile device.
  • Page 16: Use The Extender In Access Point Mode

    Launch a web browser and visit www.mywifiext.net. When you join the network, the Client Link LED lights to show that you are connected. The NETGEAR installation assistant displays. Use an Ethernet cable to connect your router to an Ethernet port on the extender.
  • Page 17: Connect A Device To The Extender Network

    If your network includes a DHCP server, you can connect the extender to a switch or hub that is connected to the DHCP server. Return to the NETGEAR installation assistant and follow the prompts to finish setting up your extender as an access point.
  • Page 18: Connect An Ethernet-Enabled Device To The Extender

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Connect an Ethernet-Enabled Device to the Extender After the extender is connected to your existing WiFi network, you can connect a wired device to the extender using an Ethernet cable. Figure 6. Ethernet LAN port Log In to the Extender After Installation After installation, you can log in to the extender to view or change the extender’s settings.
  • Page 19 Nighthawk X6S AC3000 Tri-Band WiFi Range Extender • If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of the browser. • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers.
  • Page 20: Chapter 3 Extender Network Settings

    Extender Network Settings This chapter covers the following topics: • Enable or Disable One WiFi Name • Enable or Disable Smart Connect • View Connected Devices • View WiFi Settings • Change the WiFi Network Name • Turn Off the SSID Broadcast to Create a Hidden Network •...
  • Page 21: Enable Or Disable One Wifi Name

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Enable or Disable One WiFi Name The One WiFi Name feature enables your extender to use the same WiFi network settings as your router. To enable or disable the One WiFi Name feature: Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 22: View Connected Devices

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender To enable or disable the Smart Connect feature: Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: • If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of the browser.
  • Page 23: View Wifi Settings

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender To view connected devices: Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: • If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of the browser.
  • Page 24: Change The Wifi Network Name

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender A login page displays. Enter your admin email address and password and click the LOG IN button. The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. Select Settings >...
  • Page 25: Turn Off The Ssid Broadcast To Create A Hidden Network

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Turn Off the SSID Broadcast to Create a Hidden Network By default, the extender broadcasts its WiFi signal so that its WiFi network names (SSIDs) are easy for you to find and connect to from your computer, tablet, or smartphone. You can turn off the SSID broadcast to create a hidden WiFi network.
  • Page 26: Change The Wifi Speed

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender • If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of the browser. • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers.
  • Page 27: Use Wps To Add A Computer To The Extender's Wifi Network

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender A login page displays. Enter your admin email address and password and click the LOG IN button. The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. Select Settings >...
  • Page 28: Use Wps With The Pin Method

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Windows-based computers. http://mywifiext Mac computers and iOS devices. http://mywifiext.local Android devices. http://<extender’s IP address> (for example, http://192.168.1.3) For more information about how to find your extender’s IP address, see Find the Extender’s IP Address on page 61.
  • Page 29: Deny Access To A Computer Or Wifi Device

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender A login page displays. Enter your admin email address and password and click the LOG IN button. The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. Select Settings >...
  • Page 30: Set Up An Access Schedule

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender A login page displays. Enter your admin email address and password and click the LOG IN button. The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. Select Settings >...
  • Page 31: Change The Extender's Device Name

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Select Do More > Access Schedule. The Access Schedule page displays. Select the Access Schedule On radio button. The page adjusts. In the Days menu and the Time menu, select the day and time when you want to disable Internet access. Click the Add Time button to add the time that you specified to the Scheduled Times table.
  • Page 32: Set Up The Extender To Use A Static Ip Address

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Your settings are saved. Set Up the Extender to Use a Static IP Address The extender comes set up to use a dynamic IP address, which is the correct setting for most home networks. To set up the extender to use a static IP address: Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 33: Use The Extender With Mac Filtering Or Access Control

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Use the Extender With MAC Filtering or Access Control When the WiFi device connects through the extender to your router, the MAC address of the WiFi device that is shown on the router is translated to another MAC address. If your router’s MAC filter, wireless access control, or ACL is enabled, the WiFi device connects to the extender but cannot get an IP address from the extender and cannot access the Internet.To allow the WiFi device to receive an IP address from the extender and access the Internet, you must provide the translated MAC address to the router.
  • Page 34: Chapter 4 Maintain And Monitor The Extender

    Manually Set the Extender Clock • Back Up and Manage the Extender Configuration • Return the Extender to Its Factory Default Settings • Update the Extender Firmware • Restart the Extender Remotely • Turn the NETGEAR Logo LED On or Off...
  • Page 35: Change The Extender Admin User Name And Password

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Change the Extender admin User Name and Password You can change the admin user name and password that you use to log in to the extender. To add an extender user: Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: •...
  • Page 36: Recover A Forgotten User Name Or Password

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender To turn password protection off or on: Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: • If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of the browser.
  • Page 37: Automatically Adjust For Daylight Saving Time

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Windows-based computers. http://mywifiext Mac computers and iOS devices. http://mywifiext.local Android devices. http://<extender’s IP address> (for example, http://192.168.1.3) For more information about how to find your extender’s IP address, see Find the Extender’s IP Address on page 61.
  • Page 38: Manually Set The Extender Clock

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender The extender menu displays. Select Do More > Access Schedule. The Access Schedule page displays. Select the Automatically adjust for daylight savings time check box. Click the SAVE button. Your settings are saved. Manually Set the Extender Clock If you turned on the access schedule, you can set the extender clock.
  • Page 39: Back Up And Manage The Extender Configuration

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Back Up and Manage the Extender Configuration When the extender works correctly after initial setup, we recommend that you back up the extender configuration settings. After you back up the settings, if you change the extender configuration settings but are not content with the new settings, you can restore the extender configuration to the backed-up settings.
  • Page 40: Restore The Configuration Settings

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Restore the Configuration Settings You can restore the configuration file of the extender to a previously saved configuration file. To restore the extender configuration settings: Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: •...
  • Page 41: Return The Extender To Its Factory Default Settings

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Return the Extender to Its Factory Default Settings Under some circumstances (for example, if you lose track of the changes that you made to the extender settings), you might want to erase the configuration and reset the extender to factory default settings. To reset the extender to factory default settings, you can either use the Reset button on the back panel or log in to the extender and reset it.
  • Page 42: Update The Extender Firmware

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Windows-based computers. http://mywifiext Mac computers and iOS devices. http://mywifiext.local Android devices. http://<extender’s IP address> (for example, http://192.168.1.3) For more information about how to find your extender’s IP address, see Find the Extender’s IP Address on page 61.
  • Page 43: Manually Upload Firmware To The Extender

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender • If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of the browser. • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers.
  • Page 44: Restart The Extender Remotely

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender For more information about how to find your extender’s IP address, see Find the Extender’s IP Address on page 61. A login page displays. Enter your admin email address and password and click the LOG IN button. The Status page displays.
  • Page 45: Turn The Netgear Logo Led On Or Off

    The extender restarts, which takes about two minutes. Turn the NETGEAR Logo LED On or Off When you power on the extender, the NETGEAR logo LED lights white. You can change this setting to turn off the LED. To turn the NETGEAR logo LED on or off: Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 46 Nighthawk X6S AC3000 Tri-Band WiFi Range Extender To turn the LED on, select the ON radio button. To turn the LED off, select the OFF radio button. Click the SAVE button. Your settings are saved. Maintain and Monitor the Extender...
  • Page 47: Chapter 5 Share Usb Storage Devices Attached To The Extender

    Share USB Storage Devices Attached to the Extender This chapter describes how to access and configure a USB storage drive attached to your extender. The USB port on the extender can be used to connect only USB storage devices such as flash drives or hard drives, or a printer.
  • Page 48: Usb Device Requirements

    The extender works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the extender supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB storage device.
  • Page 49: Map A Usb Device To A Windows Network Drive

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender When you connect the USB storage device to the extender USB port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN).
  • Page 50: Access A Storage Device That Is Connected To The Router From A Mac

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Access a Storage Device That Is Connected to the Router From a Mac From a computer or device on the network, you can access a storage device that is connected to the extender. To access the device from a Mac: Insert your USB storage device into a USB port on your extender.
  • Page 51: Add A Network Folder On A Usb Storage Device

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Enter your admin email address and password and click the LOG IN button. The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. Select Do More > USB Port. The USB Port page displays.
  • Page 52: Password-Protect A Folder On A Usb Storage Device

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Browse and select a folder on the USB device. Click the SAVE button. Your settings are saved. Password-Protect a Folder on a USB Storage Device To password-protect a folder: Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: •...
  • Page 53: Change The Network Or Device Name

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender To share a printer: Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: • If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of the browser.
  • Page 54 Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Windows-based computers. http://mywifiext Mac computers and iOS devices. http://mywifiext.local Android devices. http://<extender’s IP address> (for example, http://192.168.1.3) For more information about how to find your extender’s IP address, see Find the Extender’s IP Address on page 61.
  • Page 55: Chapter 6 Use The Extender As A Media Server

    Use the Extender as a Media Server This chapter contains the following sections: • Specify ReadyDLNA Media Server Settings • Set Up the Extender to Work With TiVo...
  • Page 56: Specify Readydlna Media Server Settings

    Specify ReadyDLNA Media Server Settings By default, the extender acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 57: Set Up The Extender To Work With Tivo

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Set Up the Extender to Work With TiVo You can set up your TiVo to access media files stored on a USB device that is connected to your extender. The TiVo must be on the same network as the extender. This feature supports the following file formats: •...
  • Page 58: Chapter 7 Faqs And Troubleshooting

    FAQs and Troubleshooting This chapter covers the following topics: • FAQs • Cannot Connect to the Extender • Cannot Join a WiFi Network and Receive an Error Message • Cannot Access mywifiext.net • Find the Extender’s IP Address...
  • Page 59: Faqs

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender FAQs This section provides answers for difficulties you might experience with the extender. The web browser setup keeps asking me for my network password (passphrase) or security key, and I am sure that I entered the correct password. What can I do? The extender is probably placed at the borderline of the range covered by the router or access point.
  • Page 60: Cannot Connect To The Extender

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender To restore factory settings: Use a sharp object such as a pen or paper clip to press and hold the Reset button on the extender for seven seconds until the Power LED lights amber. Release the Reset button and wait for the extender to reboot.
  • Page 61: Cannot Access Mywifiext.net

    Android device, you must use the extender’s IP address. You can log in to your router to find your extender’s IP address. If you own a NETGEAR router, use the following procedure to find the extender’s IP address. If you do not own a NETGEAR router, see your router's documentation.
  • Page 62 Nighthawk X6S AC3000 Tri-Band WiFi Range Extender To log in to your extender and find your extender’s IP address: Launch a web browser from a computer or mobile device that is connected to the router network. Enter http://www.routerlogin.net. A login window opens. Enter the router admin user name and password.
  • Page 63: Chapter 8 Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Default Settings • Technical and Environmental Specifications...
  • Page 64: Factory Default Settings

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Factory Default Settings To reset the extender to factory default settings, you can use the Reset button on the side panel or you can log in and click the onscreen RESET button. For more information, see Return the Extender to Its Factory Default Settings on page 41.
  • Page 65: Technical And Environmental Specifications

    Nighthawk X6S AC3000 Tri-Band WiFi Range Extender Technical and Environmental Specifications The following table shows the technical and environmental specifications. Table 3. Technical specifications Technical Specifications Network protocol and Data and routing protocols: TCP/IP, DHCP server and client, DNS relay standards compatibility Physical specifications •...

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