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Changing the Outbound Caller ID via Admin Portal
This is the phone number that is presented when you send a fax from a fax machine plugged
into this Fax Adapter.
Choose between:
•
The phone number assigned to the Fax Adapter
•
Any other phone number assigned to your company
•
Block the Outbound Caller ID
Failover Routing via Admin Portal
In the event of a network or phone system outage, you may have inbound faxes automatically
sent to another fax machine or online fax service. Simply enter the phone number in the
supplied field.
Changing 911 Address via Admin Portal
It is very important that the Fax Adapter resides at the address shown on the screen. If you dial
911 from a fax machine connected to this Fax Adapter and disconnect without giving the 911
dispatcher your address, the 911 dispatcher will send help to the address shown on the screen.
You may move the Fax Adapter to a new address providing you have updated the 911 page with
the new address AND the system has validated that the new address is within the 911 coverage
area.
Viewing Call History via Admin Portal
Use the Call History page to view all inbound and outbound calls (faxes) for this Fax Adapter.
Select the timeframe and method of viewing by clicking the month within the appropriate
column:
•
View - Will display your call history within your browser window
•
Downloadable File - Will provide a "CSV" downloadable file that you may load into
spreadsheet programs
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