Before You Begin - Cisco ON100 Quick Start Manual

Welcome to the Cisco OnPlus Service!
The Cisco ON100 Network Agent (referred to as the OnPlus Network
Agent throughout the rest of this guide) is the network monitoring and
solutions platform for the Cisco OnPlus™ Portal.
This quick start guide tells you:
• What you must do before installing and activating the
OnPlus Network Agent
• How to install the OnPlus Network Agent and connect it to your
customer's network
• How to activate the OnPlus Network Agent with the Cisco OnPlus Portal
For links to tutorials, support contact information, community forums, and
documentation for the Cisco OnPlus Service, see the Documentation CD
included in the box with the OnPlus Network Agent or the
From Here" section on page 13

Before You Begin

1
The OnPlus Network Agent must be installed at the customer premises.
The computer that is used to activate the OnPlus Network Agent with the
Cisco OnPlus Portal must be connected to the Local Area Network (LAN)
at the customer premises.
Only one OnPlus Network Agent is supported per customer
I
MPORTANT
network. Unless a Cisco OnPlus-supported Cisco router is
present on the local network, the OnPlus Network Agent will
only discover devices on the same VLAN or subnet.
Before installing the OnPlus Network Agent, make sure that you have:
• Cisco OnPlus Portal activation information for this customer: Customer
name and Activation ID.
For more information, go to
Cisco OnPlus Portal User Guide.
• A DHCP server on the customer LAN.
• A power source for the OnPlus Network Agent, either a PoE (Power
over Ethernet) LAN port or a 100-240VAC, 50-60 Hz power receptacle.
• An active Internet connection at the customer premises.
• A Windows PC, Mac, or Linux computer with a Web browser. The Cisco
FindIT Discovery Utility or a Bonjour browser plug-in is recommended
for discovering and launching the Cisco OnPlus Network Agent
Management Utility.
2
of this guide.
www.cisco.com/go/onplus
Cisco ON100 Network Agent Quick Start Guide
"Where to Go
or see the