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MP Compact Mark III MP Compact4 & MP Compact4 Mobile User Guide...
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Information in this document is subject to change without notice and does not represent a commitment on the part of Honeywell. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the expressed written permission of Honeywell.
For our latest contact information, please check our website. Product Service and Repair Honeywell International Inc. provides service for all of its products through service centers throughout the world. To find your service center, go to www.honeywellaidc.com and select Support > Contact Support > Service and Repair.
Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. viii MP Compact4 Mark III User Guide...
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Agency Compliance and Approvals Certification and Compliance Marks and Descriptions VCCI = Voluntary Control Council for Interference Japan JRL = Japan Radio Law 007-AA009B ANATEL = National Telecommunications Agency Brazil MP Compact4 Mark III User Guide...
Chapter 1 — Safety Information Important Safety Requirements Honeywell disclaims all responsibility regarding the CE directive if the printer is used, altered or installed in any way other than described in this manual. This symbol is used to indicate circumstances that may be dangerous to the user or that cause damage to the equipment.
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The printer is not functioning correctly despite the user has followed the instructions for use. • You have dropped the printer or the casing has been damaged. • The printer is not functioning correctly and requires service. MP Compact4 Mark III User Guide...
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Chapter 1 — Safety Information MP Compact4 Mark III User Guide...
About the Printer Basics Use this chapter to learn about the MP Compact4 Mark III printer basic information, including the parts that arrive with your printer.
Chapter 2 — About the Printer Basics Learn About the Printer Models The MP Compact4 Mark III printer family, hereafter referred to as “the printer,” blends the rugged durability of die-cast construction with state-of-the-art electronics and user-friendly features to redefine the standard in industrial thermal printers.
2 Connect the white input connector to the rear of the printer as shown. (The printer’s power supply automatically detects and then adjusts to the applied voltage; see “Technical Specifications” on page 38 for the acceptable voltage ranges.) MP Compact4 Mark III User Guide...
The USB interface is supported in Windows 95 and greater. Depending upon the operating system of your host computer, installation may differ slightly. Wired and Optional Wireless For setup information on wired and optional wireless connections, see “Set Up Wireless” on page MP Compact4 Mark III User Guide...
(item 1) off the media hub (item 3). 3 Unravel approximately 30.5 mm (12”) of labels from the label roll (item 1). Slide the labels and label roll into the printer from the side as shown. MP Compact4 Mark III User Guide...
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If the printer does not correctly sense the top of each label, it may be necessary to calibrate the printer (see “Configure Media Sensor” on page 35). MP Compact4 Mark III User Guide...
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Chapter 3 — How to Set Up Your Printer MP Compact4 Mark III User Guide...
Green Orange Solid Ready to print Paused or present sensor is blocked TOF sensing error; next TOF not found Flashing Processing/busy Paused/busy Out of stock/labels, or printer jam No power No power No error MP Compact4 Mark III User Guide...
To decode this information, the Programmer’s Manual is an essential reference. To exit hex dump mode simply turn the printer off or perform a “Printer Reset” by holding the control button for at least 25 seconds. MP Compact4 Mark III User Guide...
For the latest version please visit our web site at www.honeywellaidc.com. Note: Be sure your printer’s firmware version is 15.05_0001 or greater. Firmware is available from our website. For the latest version please visit our website at www.honeywellaidc.com. MP Compact4 Mark III User Guide...
2 Right-click on the printer and select Properties from the drop-down menu. 3 In the driver Properties window, click on the Advanced tab. 4 Click the “Printer directly to the printer” radio button. Then, click OK. USB connections will now be available for NETira CT. MP Compact4 Mark III User Guide...
For USB connections: Close the Open a configuration file... dialogue box. • In the toolbar from the drop-down menu, select the appropriate port. Next, click on the Query Printer Icon. MP Compact4 Mark III User Guide...
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9100, and click OK. The IP address is displayed on the printer’s network report and configuration labels. • In the toolbar from the drop-down menu, select TCP_IP. Next, click on the Query Printer icon. MP Compact4 Mark III User Guide...
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4 Once complete, send the new settings to the printer using the Send button. Note: When sending the changes to the printer, only the changes displayed on the current page will be sent. You must click the Send button for each page that has been modified. MP Compact4 Mark III User Guide...
2 Once the CD starts, select your printer model and click Install Driver from the menu. Follow the instructions on the screen to install. 3 When prompted, select your printer from the list. Continue to follow the on- screen instructions to install the driver. MP Compact4 Mark III User Guide...
Optional printing preferences The Windows application software used to create the label format will likely have a Page Set Up screen. This will also need to match the size of the label that you are using. MP Compact4 Mark III User Guide...
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Chapter 4 — Printer Configuration MP Compact4 Mark III User Guide...
Printer Maintenance This chapter describes how to preform routine maintenance on your printer, including printer cleaning, adjustments and replacements for the printhead and roller.
Isopropyl alcohol is a flammable solvent; always take the proper precautions when using this substance. Proper cleaning is critical. To maintain peak performance of the printer, Honeywell offers a complete line of cleaning products including pens, cards, films and swabs. Visit our website at www.honeywellaidc.com to learn more.
“Load the Media” on page 3 Turn the printhead latch (item 1) to locked “print” position. 4 Press the control button (item 3) several times until the cleaning film is fed out of the printer. MP Compact4 Mark III User Guide...
5 Close the top cover by pushing down until it latches closed. Raise the front panel and replace the media. Return the printhead latch back to the locked position. 6 Plug in and turn the printer on. Feed several labels to normalize tracking. MP Compact4 Mark III User Guide...
Note: Printheads are fragile; use extreme care when handling and never use a sharp object on the surface. If you have questions, contact a qualified technician or Honeywell technical support before proceeding. To remove 1 Turn the printer off and unplug the printer. Unlock the printhead latch and remove any media installed in the printer.
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(item 3) using a Phillips screwdriver (item 4). 4 It is now recommended to clean the printhead to remove any oil or dirt from handling. Perform the “Clean the Printhead” on page MP Compact4 Mark III User Guide...
3 Using a pen or similar tool press (item 2) in on the top cover release (item 3) and raise the top cover (item 4). 4 Insert your finger through the access hole (item 2) and push out the platen roller cover (item 1). MP Compact4 Mark III User Guide...
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3 Close the top cover by pushing down until it latches closed. Raise the front panel and replace the media. Return the printhead latch back to the locked position. 4 Plug in and turn the printer on. Feed several labels to normalize tracking. MP Compact4 Mark III User Guide...
(left) pressure adjustment screw. This will prevent damage to the exposed areas of the printhead and platen roller. Excessive pressure can reduce the service life of the printhead and platen roller, while unequal pressure may cause faded print and label tracking problems. MP Compact4 Mark III User Guide...
Try resending the file to the printer. If the failure continues, check the following possible causes. • An invalid or corrupted file is being downloaded — Ensure the file being downloaded is correct and applicable for your printer model. MP Compact4 Mark III User Guide...
Note: The media sensor settings can also be configured using the printer’s internal web pages via a LAN connection. Simply enter the IP of the printer in your browser to access these pages. MP Compact4 Mark III User Guide...
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Chapter 5 — Printer Maintenance MP Compact4 Mark III User Guide...
Appendix A — Printer Specifications Technical Specifications MP Compact4 and MP Compact4 Mobile Specifications Mechanical Width 230 mm (9.1”) Depth 260 mm (10.2”) Height 105 mm (4.1”); Compact4 125 mm (4.9”); Compact4 Mobile Weight 3.5 kg (7.7 lbs.); Compact4 4.5 kg (9.9 lbs.); Compact4 Mobile 5°...
To achieve optimum print quality and maximum printhead life, Honeywell specifies the use of Honeywell brand media. These supplies are specially formulated for use in our printers; use of non-Honeywell supplies may affect the print quality, performance and life of the printer or its components.
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Appendix A — Printer Specifications MP Compact4 Mark III User Guide...
Set the IP Address to desired value, continue the same procedure with Subnet Mask and Default Gateway, if necessary. Exit the printers menu. Cycle power to the printer. Upon startup the printer will connect to the network using the new parameters you provided. MP Compact4 Mark III User Guide...
“sysadm.” Note: If any address parameters were changed such as IP address, subnet or gateway, the printer might not be viewable from the current host if they are no longer on the same subnet. MP Compact4 Mark III User Guide...
In the Acquire Address Method section, select the Use Static Addresses radio button. • In the Static IP Addresses section, enter valid static IP addresses for Printer IP Address, Printer Subnet Mask, and Printer Gateway. MP Compact4 Mark III User Guide...
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Enter the password at the top of the page (default is “sysadm”) and click Execute to restart the printer. 11 Once the printer has restarted, allow up to 90 seconds for the printer to retrieve an IP address. MP Compact4 Mark III User Guide...
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13 Once the previous steps have been successfully completed you may now use the IP Address to install a printer driver, and start printing from your Windows applications. See “Install the Printer Driver” on page MP Compact4 Mark III User Guide...
• In the Network Interface, select the Wireless Ethernet radio button. 9 Scroll down to the bottom of the page, enter the password (default is “sysadm”) and click Apply. MP Compact4 Mark III User Guide...
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13 Once the previous steps have been successfully completed you may now use the IP address assigned to the printer to install a printer driver, and start printing from your Windows applications. See “Install the Printer Driver” on page MP Compact4 Mark III User Guide...
4 Click Next. 5 In the Printer Name or IP Address: field, enter the IP address or NetBIOS name of your printer. The Port Name field does not need to be changed. When finished, click Next. MP Compact4 Mark III User Guide...
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9 Insert the Accessories CD-ROM and click Browse. 10 Browse to the “\DRIVERS\Seagull” folder on the CD-ROM, select the file “for 95, 98, me, 2000, xp, 7, 8 and 10.inf” and click OK. 11 Click OK. MP Compact4 Mark III User Guide...
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14 Select whether or not to share this printer on your network. Click Next. 15 Select No, then click Next. 16 Confirm your settings and then click Finish. 17 If prompted with the "Digital Signature Not Found" window, click Yes to continue installation. MP Compact4 Mark III User Guide...
Network Parameters web page. • If any address parameters were changed such as IP address, subnet or gateway, the printer might not be viewable from the current host if they are no longer on the same subnet. MP Compact4 Mark III User Guide...
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Honeywell www.honeywellaidc.com MP Compact4 Mark III User Guide *92-2745-01* P/N: 92-2745-01...