PX4ie and PX6ie High Performance Industrial Printer User Guide...
Page 2
Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.
Smart Printing (C#) ........................ 7 Set the Printer Command Language ..................7 Set the Command Language from the Main Menu........... 8 Set the Command Language from the Printer Webpage ........9 Printer Options and Accessories....................9 PX4ie and PX6ie High Performance Printer User Guide...
Page 4
Install Authentication Certificates .................55 USB Host Port ..........................56 Connect a USB Device......................56 Chapter 4 - Configure the Printer ............... 57 Printer Configuration Menus....................57 Printing Menu.........................58 System Settings Menu ......................58 Alert Menu..........................58 Printer Configuration......................59 PX4ie and PX6ie High Performance Printer User Guide...
Page 5
Error Alerts and Solutions....................72 Troubleshoot Printer Problems and Find Solutions............73 Print Quality Problems ......................73 Networking Problems ......................74 Restore Printer Defaults ......................75 Restore Defaults from the Printer Web Page..............75 Restore Defaults from the Main Menu .................75 PX4ie and PX6ie High Performance Printer User Guide...
Page 6
Printer and Environmental Specifications ................91 Supported Command Languages ..................91 Media Sensors ..........................91 Network Services..........................92 Fonts ..............................92 Resident Fonts........................92 Downloadable Fonts ......................94 Supported Font Types ......................94 Bar Code Symbologies ......................95 Graphic File Types.........................96 PX4ie and PX6ie High Performance Printer User Guide...
Page 7
PX4ie and PX6ie High Performance Printer User Guide...
Page 8
PX4ie and PX6ie High Performance Printer User Guide...
For our latest contact information, see www.honeywellaidc.com/locations. Product Service and Repair Honeywell International Inc. provides service for all of its products through service centers throughout the world. To find your service center, go to www.honeywellaidc.com and select Support.
Page 10
PX4ie and PX6ie High Performance Printer User Guide...
24/7 printing in harsh industrial, environments and easily adapt to changes in host environments or applications. The PX4ie and PX6ie support a maximum print width of four and six inches, respectively. Throughout this manual, both models of the printer are referred to as “printer”...
Press the Enter { } button to select the highlighted item or save settings in a menu or list. Back button. Returns to the previous menu or page, or stops a running Fingerprint application. PX4ie and PX6ie High Performance Printer User Guide...
The Programs menu item only appears if the printer command language is set to Fingerprint. Settings. Lets you view and change printer settings. PX4ie and PX6ie High Performance Printer User Guide...
To access the extended numeric keypad, select the 123 key on the alphanumeric keypad. About the Printer Wizards The printer wizards can help you quickly configure printing and communication settings. PX4ie and PX6ie High Performance Printer User Guide...
Page 15
Calibrates the label stop sensor and displays current print Media settings. Calibrates date and time settings, such as time zone. Lets you Date & Time set the date and time and specify the format. PX4ie and PX6ie High Performance Printer User Guide...
Smart Printing applications. Direct Protocol lets you combine predefined layouts and variable data to create labels, tickets, and tags. If you are using barcode software, select Direct Protocol as your printer command language. PX4ie and PX6ie High Performance Printer User Guide...
C#, select Smart Printing as your printer command language. Set the Printer Command Language Use one of these methods to change the printer command language: • Main Menu • Printer Web Page • PrintSet 5 PX4ie and PX6ie High Performance Printer User Guide...
3. Press to select a different command language. 4. Press to save your changes. 5. Turn the printer off and then on. The printer starts up in the command language you selected. PX4ie and PX6ie High Performance Printer User Guide...
Use the 76 mm (3-in) adapter with a rotating Adapter media supply hub to use media rolls with 76 mm (3-in) inner diameter cores. The adapter cannot be used with a media supply roll post. PX4ie and PX6ie High Performance Printer User Guide...
Page 20
Intermec authorized service technician. The printer can accommodate these interface boards: -802.11 Radio Interface Board -Parallel Interface Board (IEEE 1284) -Double Serial Interface Board -Serial/Industrial Interface Board -RFID Interface Board PX4ie and PX6ie High Performance Printer User Guide...
SET UP THE PRINTER About the Media The PX4ie and PX6ie can print on labels, tickets, tags, and continuous stock in var- ious forms. The method you use to load media depends on how you want the printer to operate. The PX4ie and PX6ie can print in these modes: •...
Page 22
To load media for tear-off printing 1. Turn off the printer. 2. Open the front door and media cover. 3. (PX6ie only) Pull the locking handle down. PX4ie and PX6ie High Performance Printer User Guide...
Page 23
4. Raise the printhead by turning the printhead lift lever counter-clockwise. 5. If necessary, remove the empty core from the media supply roll post. PX4ie and PX6ie High Performance Printer User Guide...
Page 24
6. If you are using a media roll with a 76 mm (3 in) core, install a 3-inch adapter on the media supply hub. 7. Fit a new roll of media on the supply post and push the roll in as far as it will go. PX4ie and PX6ie High Performance Printer User Guide...
Page 25
The slack absorber can be routed for better access and then snap- locked in open position. 9. Route the media through the print unit and push it in as far as it will go. Route the Media PX4ie and PX6ie High Performance Printer User Guide...
Page 26
Media Path 10. Lower the printhead by turning the printhead lift lever clockwise. 11. (PX6ie only) Push the locking handle up. PX4ie and PX6ie High Performance Printer User Guide...
Consult your media supplier or test the media to make sure that it is suitable for your application. PX4ie and PX6ie High Performance Printer User Guide...
Page 28
To load media for peel-off printing 1. Turn off the printer. 2. Open the front door and media cover. 3. (PX6ie only) Pull the locking handle down. PX4ie and PX6ie High Performance Printer User Guide...
Page 29
4. Raise the printhead by turning the printhead lift lever counter-clockwise. 5. Pull out the green clip on the liner take-up hub and dispose of any wound-up liner. 6. Remove any empty core from the media supply hub. PX4ie and PX6ie High Performance Printer User Guide...
Page 30
7. If your are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub. 8. Fit a new roll of media onto the media supply hub and push the roll in as far as it will go. PX4ie and PX6ie High Performance Printer User Guide...
Page 31
The slack absorber can be rotated for better access and then snap- locked in open position. 10. Route the media through the print unit and push it in as far as it will go. PX4ie and PX6ie High Performance Printer User Guide...
Page 32
11. Pull out approximately 40 cm (15 in) of labels and remove the labels from the liner. 12. Route the liner around the tear bar and back under the print unit. PX4ie and PX6ie High Performance Printer User Guide...
Page 33
13. Secure the liner to the take-up hub with the green clip and rotate the hub until the media is pulled tight. Secure the Liner Media Path PX4ie and PX6ie High Performance Printer User Guide...
Page 34
14. Turn the printhead lift lever clockwise to lower the printhead. 15. (PX6ie only) Push the locking handle up. PX4ie and PX6ie High Performance Printer User Guide...
60 to 175 grams/m2 (basis weight 40 to 120 lb). • cuts through the media approximately 37 mm (1.5 in) in front of the printer’s dot line. Make sure to properly adjust the media feed. PX4ie and PX6ie High Performance Printer User Guide...
Page 36
Always power off the printer first before installing or removing the cutter from the printer. To load media for cut-off printing 1. Turn off the printer. 2. Open the cutter and media cover. PX4ie and PX6ie High Performance Printer User Guide...
Page 37
3. (PX6ie only) Pull the locking handle down. 4. Turn the printhead lift lever counter-clockwise to raise the printhead. PX4ie and PX6ie High Performance Printer User Guide...
Page 38
5. Remove any empty core from the media supply hub. 6. If your are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub. PX4ie and PX6ie High Performance Printer User Guide...
Page 39
8. Route the media under the slack absorber and forward toward the print mechanism. The slack absorber can be rotated for better access and then snap- locked in open position. PX4ie and PX6ie High Performance Printer User Guide...
Page 40
9. Route the media through the print unit and push it in as far as it will go. Route the Media Media Path PX4ie and PX6ie High Performance Printer User Guide...
Page 41
10. Turn the printhead lift lever clockwise to lower the printhead. 11. (PX6ie only) Push the locking handle up. PX4ie and PX6ie High Performance Printer User Guide...
Page 42
12. Adjust the position of the green edge guides so that the media is guided with a minimum of play. 13. Route the media through the cutter between the two guide plates. PX4ie and PX6ie High Performance Printer User Guide...
Internal batch takeup can be used for these types of media: • Self-adhesive labels fitted on liner • Pre-perforated tickets with gaps • Pre-perforated tickets with marks To load media for internal batch takeup printing 1. Turn off the printer. PX4ie and PX6ie High Performance Printer User Guide...
Page 44
2. Open the front door and media cover. 3. Turn the printhead lift lever counter-clockwise to raise the printhead. 4. Remove any empty core from the media supply hub. PX4ie and PX6ie High Performance Printer User Guide...
Page 45
5. Loosen the single screw that holds the guide plate at the rear of the media compartment. 6. Remove the tear bar from the print unit and replace it with the guide plate. PX4ie and PX6ie High Performance Printer User Guide...
Page 46
7. If you are using a media roll with a 76 mm (3 in) core, fit an adapter on the media supply hub. 8. Fit a new roll of media onto the media supply hub and push the roll in as far as it will go. PX4ie and PX6ie High Performance Printer User Guide...
Page 47
The slack absorber can be rotated for better access and then snap- locked in open position. 10. Route the media through the print unit and push it in as far as it will go. PX4ie and PX6ie High Performance Printer User Guide...
Page 48
11. Pull out approximately 40 cm (15 in) of labels. 12. Route the labels around the guide plate and back under the print unit to the take-up hub. PX4ie and PX6ie High Performance Printer User Guide...
Page 49
13. Wind up some of the media on the takeup hub and secure it with the green clip. Winding and Securing the Media Media Path PX4ie and PX6ie High Performance Printer User Guide...
Page 50
14. Turn the printhead lift lever clockwise to lower the printhead. 15. Adjust the position of the green edge guides so that the media is guided with a minimum of play. 16. Close the media cover, but keep the front door open. PX4ie and PX6ie High Performance Printer User Guide...
40 mm (1.57 in). Note: Make sure to protect the media from dust, dirt, or other foreign particles that can impair the printout quality or cause unnecessary wear to the printhead. PX4ie and PX6ie High Performance Printer User Guide...
Page 52
Fit the fanfold guide into the lower slot in the rear plate when the supply is placed lower than the printer. 2. Feed the media through the slot in the rear plate. Feeding Media Through the Upper Slot PX4ie and PX6ie High Performance Printer User Guide...
The printer can perform direct thermal printing on special heat-sensitive media or thermal transfer printing on special ink-coated ribbon. The printer can use transfer ribbon rolls wound with the ink-coated side facing either outward or inward. PX4ie and PX6ie High Performance Printer User Guide...
Page 54
To load ribbon for thermal transfer printing 1. Open the front door and media cover. 2. (PX6i only) Pull the locking handle down. 3. Turn the printhead lift lever counter-clockwise to raise the printhead. PX4ie and PX6ie High Performance Printer User Guide...
Page 55
5. Adjust the ribbon supply bobbin for your ribbon. • If your ribbon is 55 to 60 mm (2.16 to 2.3 in) wide, compress the ribbon supply bobbin and move it so it snaps into the first (innermost) groove. PX4ie and PX6ie High Performance Printer User Guide...
Page 56
• If your ribbon is 110 mm (4.3 in) wide, compress the ribbon supply bobbin and move it so it snaps into the third (outermost) groove. PX4ie and PX6ie High Performance Printer User Guide...
Page 57
6. Press the ribbon roll onto the ribbon supply bobbin and route the ribbon through the print unit. Pull out 20 cm (8 in) of ribbon. 7. Without releasing the ribbon, turn the printhead lift lever clockwise to lower the printhead and lock the ribbon. PX4ie and PX6ie High Performance Printer User Guide...
Page 58
8. Press the cardboard core at the front end of the ribbon onto the rewind hub. During printing, the rewind hub rotates counter-clockwise. 9. Turn the printhead lift lever counter-clockwise to raise the printhead. PX4ie and PX6ie High Performance Printer User Guide...
Page 59
10. Wind up the ribbon until all of the transparent leader has passed the printhead and the ribbon becomes tight. 11. Turn the printhead lift lever clockwise to lower the printhead. PX4ie and PX6ie High Performance Printer User Guide...
Smart Calibration is available as an option for these media settings: • Power Up Action (default setting) • Head Down Action (default setting) • Hold Feed Button PX4ie and PX6ie High Performance Printer User Guide...
How to Create and Print Labels Use one of these methods to create and print labels: Use Honeywell printer software. You can download label design software and printer drivers from http://www.honeywellaidc.com. Use the Fingerprint or IPL printer command language. For help, see the Finger- print Command Reference or the IPL Command Reference manuals.
Page 62
To write to Gen 2 RFID tags, set the start and length parameters of the RFID tag field setup command (a) to even numbers. Note: For help configuring RFID parameters, see the Fingerprint Command Reference Manual or the IPL Command Reference Manual. PX4ie and PX6ie High Performance Printer User Guide...
When prompted, connect one end of the USB Type A cable to the back of the printer and connect the other end to your PC. Connect the Printer to Your Network These network interfaces provide features such as security, FTP server, web page, and Alert handling. PX4ie and PX6ie High Performance Printer User Guide...
If your printer uses a DHCP server to assign IP addresses, the IP address appears in the lower left corner of the screen. • For an icon printer, use Honeywell PrintSet 5 to retrieve the printer IP address. If you are not using a DHCP server to automatically assign IP addresses to devices in your network, you must set a static IP address and other network information manually.
You can access the Honeywell Technical Support Downloads portal at https://hsmftp.honeywell.com. Click on Software > Printers > Printer Software and Drivers) Note: Although Windows may auto-detect the printer when you connect it to a PC through a USB port, you still need to install printer drivers on the PC for the printer to operate correctly.
10. Use the printer web page, the Main Menu on a full touch printer, or Honeywell PrintSet 5 to specify the certificate .pem file to use for security. USB Host Port Use the USB host interface port on the printer to connect these peripheral devices:...
• Printing • System Settings • Alert Use the following illustrations to understand where information is located in the printer configuration menus. Not all configuration items appear in each type of interface. PX4ie and PX6ie High Performance Printer User Guide...
Odometer Cutter Jammed (Current Printhead) Printer in Menu Mode Odometer (Printer) Application Break Replace Printhead Printhead Lifted Clean Printhead Printhead Not Detected Faulty Dot Printhead Too Hot Memory Low Motor Too Hot PX4ie and PX6ie High Performance Printer User Guide...
Open a browser window on your PC. In the location or address bar, type the printer IP address and press Enter. The printer web page appears. Click Login. The login page appears. PX4ie and PX6ie High Performance Printer User Guide...
Configure the Printer with PrintSet 5 You can use PrintSet 5 to change configuration settings on your printer. You can download Honeywell applications to extend the capabilities of the printer. You may need to purchase a license to run some applications. To learn more about, licenses and other Honeywell software solutions, go to www.honeywellaidc.com...
Support for Honeywell Safety and Productivity Solutions products is available online through the Technical Support Portal. Configure the Printer with Programming Commands You can change configuration settings by sending programming commands directly from your PC to the printer through a terminal program (such as HyperTerminal), a serial connection, or a network connection.
Insert the USB storage device into one of the USB host ports on the printer. If you have an icon printer, the files are automatically uploaded to the printer. If you have a full touch printer, the USB Device menu automatically appears: PX4ie and PX6ie High Performance Printer User Guide...
Save a Printer Profile from the Web Page From the printer web page, you can save the current settings as a profile that you can load from the printer memory at any time. PX4ie and PX6ie High Performance Printer User Guide...
To load a profile from another location, lick Browse and browse to the location of the file. Double-click the file to select it, then click Upload. The profile is uploaded to the printer. PX4ie and PX6ie High Performance Printer User Guide...
(such as HyperTerminal), a serial connection, or a network connection. All commands are case-sensitive. Note: To load printer profiles that modify communication settings that require itadmin rights, you must log in (from Fingerprint command language) as an itadmin: RUN “su -p pass”. PX4ie and PX6ie High Performance Printer User Guide...
. When the file is successfully exported, a message appears. To close the message, press From the Main Menu, select Tools > USB Menu > Remove USB. Remove the USB storage device. PX4ie and PX6ie High Performance Printer User Guide...
The printer web page visual presentation is specified using a CSS (Cascading Style Sheet). You can customize the look of the web page by modifying the CSS. The printer web page loads the default style.css prior to loading the user customized PX4ie and PX6ie High Performance Printer User Guide...
Page 78
CSS directives, it may only specify the subset of CSS styles that the user wishes to customize. Retrieve the default CSS file from the printer: http://<printerip>/format/ style.css. Modify the style sheet and save your changes. Upload the style sheet to the printer via /home/user/webpage/style.css. PX4ie and PX6ie High Performance Printer User Guide...
In the address bar, type the IP address of your printer and press Enter. The printer web page appears. Click the System Information tab. Click Statistics > System Information. The System Information page appears. For more detailed statistics, click another choice in the Statistics list. PX4ie and PX6ie High Performance Printer User Guide...
Type your Username and Password and then click Login. The default value for Username is itadmin and the default value for Password is pass. Click the Configure tab. The Configuration Summary page appears. PX4ie and PX6ie High Performance Printer User Guide...
From the printer Main Menu, select Settings > System Settings > General > Alert Notification Method. • From the printer web page, login and then click the Configure tab > System Settings > General > Alert Notification Method. PX4ie and PX6ie High Performance Printer User Guide...
Printer is Rebooting The printer is going to restart. Wait until the printer is ready before attempting to communicate with it. Started The printer is in the process of starting up. PX4ie and PX6ie High Performance Printer User Guide...
The print speed may be too high. Lower the print speed. compressed Nothing shows up on the The ink-coated side of the ribbon may not be facing the media. thermal transfer printout. Reload the ribbon. PX4ie and PX6ie High Performance Printer User Guide...
If you are connecting your printer with a crossover network cable, web page you may need to disable the web browser’s proxy settings on your computer to access the printer web page. PX4ie and PX6ie High Performance Printer User Guide...
To keep all applications, fonts, and other files you have installed on the printer, clear the User files check box. • To keep all current system settings, clear the System Settings check box. PX4ie and PX6ie High Performance Printer User Guide...
Upgrade the Printer Firmware Check for periodic updates to the printer firmware. The latest version of the firmware is available from the Honeywell Technical Support Downloads portal (https://hsmftp.honeywell.com). Go to Software > Printers > Industrial. You can upgrade the printer firmware using: •...
Insert the USB storage device into a USB host port. Restart your printer. An upgrading firmware message appears as the upgrade file is loaded into the printer memory. This process may take a few minutes. Remove the USB storage device. PX4ie and PX6ie High Performance Printer User Guide...
Page 88
PX4ie and PX6ie High Performance Printer User Guide...
Caution: Use only the cleaning agents specified in this section. Honeywell is not responsible for damage caused by any other cleaning materials used on this printer. Caution: Isopropyl alcohol is a highly flammable, moderately toxic, and mildly irritating substance.
Clean the guides with a cleaning card or soft cloth moistened with isopropyl alcohol. Be careful not to scratch the guides. Replace the upper and lower guides. PX4ie and PX6ie High Performance Printer User Guide...
3. Turn the printhead lift lever counter-clockwise to raise the printhead. 4. Remove any media and transfer ribbon. 5. Open the cleaning card envelope and pull out the cleaning card. Read the warning text. PX4ie and PX6ie High Performance Printer User Guide...
The firmware detects the new printhead when you restart the printer. Turn off the printer. Open the front door and media cover. PX4ie and PX6ie High Performance Printer User Guide...
Page 93
Pull the locking handle down (PX6ie only) Turn the printhead lift lever counterclockwise to raise the printhead. Remove any media and transfer ribbon. Pull the printhead bracket away from the magnet in the pressure arm. PX4ie and PX6ie High Performance Printer User Guide...
Page 94
Disconnect the cables from the printhead. Note the snap-lock on the inner connector. Pull at the connectors, not at the cables. Connect the two cables to the replacement printhead. PX4ie and PX6ie High Performance Printer User Guide...
Page 95
11. Turn the printhead lift lever clockwise so the magnet engages the printhead bracket. 12. Push the locking handle up (PX6ie only) 13. Load a new supply of media and ribbon. PX4ie and PX6ie High Performance Printer User Guide...
A poorly adjusted pressure arm may be detected by a weaker printout on either side of the media path. To adjust the pressure arm Turn off the printer. Open the front door and media cover. If necessary, remove the ribbon. PX4ie and PX6ie High Performance Printer User Guide...
To adjust the LSS Use a slotted screwdriver to turn the adjustment screw. • Rotate the screw clockwise to move the sensor toward the center section. PX4ie and PX6ie High Performance Printer User Guide...
Do not use a higher printhead pressure than necessary because it may increase wear of the printhead and shorten printhead life. PX4ie and PX6ie High Performance Printer User Guide...
Before you calibrate the sensor, load media and ribbon in the printer as necessary. 1. In the Main Menu, select Wizards > Calibration > Label Taken Sensor. 2. Follow the prompts to calibrate the sensor. PX4ie and PX6ie High Performance Printer User Guide...
Page 100
PX4ie and PX6ie High Performance Printer User Guide...
Information, and other product documentation. Supported Command Languages • Autosense • Fingerprint • Direct Protocol • • • ZSim • Smart Printing (C#) Media Sensors • Label gap/tag notch • Black mark • Printhead lift PX4ie and PX6ie High Performance Printer User Guide...
Andale Mono • Andale Mono Bold • CG Times • CG Times Bold • CG Triumvirate Condensed Bold • Century Schoolbook Roman • Dutch 801 Roman • EPL203FNT1 • EPL203FNT2 • EPL203FNT3 PX4ie and PX6ie High Performance Printer User Guide...
MSung HK Medium • HYGothic-Medium • TBMinPro-Light • NarkisClassicMF • WorldType Collection J • WorldType Collection K • WorldType Collection S • WorldType Collection T Supported Font Types • TrueType • OpenType • Bitmap PX4ie and PX6ie High Performance Printer User Guide...