Guarantee And Support; Troubleshooting - Philips GC9642 User Manual

18 ENGLISH
Problem
The ironing board cover
becomes wet or there
are water droplets on the
garment during ironing.
Water droplets come out
of the soleplate.
Steam and/or water come
out from under the EASY
DE-CALC knob.

Guarantee and support

If you need information or support, please visit www.philips.com/
support or read the separate worldwide guarantee leaflet.

Troubleshooting

This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem
with the information below, visit www.philips.com/support for a
list of frequently asked questions or contact the Consumer Care Centre
in your country.
Possible cause
Steam has condensed on the
ironing board cover after a long
ironing session.
You have an ironing board cover
that is not designed to cope
with the high steam rate of the
appliance.
The steam that was still present
in the hose has cooled down
and condensed into water. This
causes water droplets to come
out of the soleplate.
The EASY DE-CALC knob is
not tightened properly.
The rubber sealing ring of the
EASY DE-CALC knob is worn.
Solution
Replace the ironing board cover if the
foam material has worn out. You can
also add an extra layer of felt material
under the ironing board cover to
prevent condensation on the ironing
board. You can buy felt in a fabric shop.
Alternatively you can you can use
the Philips Easy8 ironing board with
PerfectFlow ironing board cover.
Put an extra layer of felt material
under the ironing board cover to
prevent condensation on the ironing
board. You can buy felt in a fabric shop.
Steam away from the garment for a
few seconds.
Switch off the appliance and let the
appliance cool down for 2 hours.
Unscrew the EASY DE-CALC knob
and screw it back onto the appliance
properly. Note: Some water may
escape when you remove the knob.
Contact an authorised Philips service
centre for a new EASY DE-CALC
knob.