Obihai OBi1000 Series User Manual page 3

OBi1000 User Guide
Conference Calls ....................................................................................................................................................................... 37
Local Mixing/Bridging ....................................................................................................................................................... 37
External Conference Bridge ............................................................................................................................................. 38
Group Paging ............................................................................................................................................................................. 38
5 Premium Features at a Glance ............................................................................................ 40
Busy Lamp Field (BLF) ......................................................................................................................................................... 40
Call Park and Call Pickup ..................................................................................................................................................... 41
Shared Line Appearance (SLA) and Shared Call Appearance (SCA) ............................................................. 42
Intercom Calls ........................................................................................................................................................................... 42
Buddy List ................................................................................................................................................................................... 43
Expanded Buddy List ........................................................................................................................................................... 45
Buddy Groups .......................................................................................................................................................................... 45
Buddy List Management .................................................................................................................................................... 45
Network Directories .............................................................................................................................................................. 45
Call Recording Controls........................................................................................................................................................ 47
Advice of Charges (AOC) ...................................................................................................................................................... 47
Call Center Features ............................................................................................................................................................... 47
Setting Agent State for Automated Call Distribution (ACD) ............................................................................. 47
Disposition Code .................................................................................................................................................................... 47
Customer Originated Call Trace ..................................................................................................................................... 48
Escalation ................................................................................................................................................................................. 48
Call Center Information ..................................................................................................................................................... 48
Guest Login/Logout for Hot Desk environments (Hoteling) ............................................................................ 48
Emergency Calls ....................................................................................................................................................................... 48
Call Diversion History ........................................................................................................................................................... 48
User Settings Synchronization with the Service Provider ................................................................................. 48
6 OBi Phone Apps .................................................................................................................. 50
Settings App ............................................................................................................................................................................... 50
Network Settings ................................................................................................................................................................... 51
WiFi Setup ................................................................................................................................................................................ 52
Bluetooth Setup...................................................................................................................................................................... 54
Storage ....................................................................................................................................................................................... 56
Ringtones .................................................................................................................................................................................. 58
Voice Services .......................................................................................................................................................................... 59
(Virtual) Line Keys ................................................................................................................................................................ 62
Programmable Keys............................................................................................................................................................. 62
Sidecar 1 and 2 ....................................................................................................................................................................... 64
Speed Dials 99 ......................................................................................................................................................................... 64
Clear Data Cache ................................................................................................................................................................... 64
Device Admin ........................................................................................................................................................................... 64
Lock/Unlock Admin Settings ........................................................................................................................................... 65
Call History App ....................................................................................................................................................................... 66
Contacts App .............................................................................................................................................................................. 67
Phone Book Tab ..................................................................................................................................................................... 67
Fields Tab .................................................................................................................................................................................. 68
Groups Tab ............................................................................................................................................................................... 68
Editing Individual Contacts .............................................................................................................................................. 69
Preferences App ....................................................................................................................................................................... 70
Skin .............................................................................................................................................................................................. 72
Pack Calls On Display .......................................................................................................................................................... 73
Screen Saver ............................................................................................................................................................................ 74
Product Information App .................................................................................................................................................... 75
3
Copyright Obihai Technology