Panasonic BL-C20 Operating Instructions Manual

Panasonic BL-C20 Operating Instructions Manual

Indoor use only
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Operating Instructions

Network Camera
Indoor Use Only
BL-C20
Model No.
Please read this manual before using, and save this manual for future reference.

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Table of Contents
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Summary of Contents for Panasonic BL-C20

  • Page 1: Operating Instructions

    Operating Instructions Network Camera Indoor Use Only BL-C20 Model No. Please read this manual before using, and save this manual for future reference.
  • Page 2: Main Features

    Operating Instructions Main Features Wireless Communication This Network Camera is compatible with a wireless system based on IEEE 802.11b/g. Wireless installation is playing an ever increasing role in flexible communication. The use of encryption ensures security on this kind of network. Communication via Ethernet cable is also available.
  • Page 3 • Adobe, Acrobat and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Microsoft, Windows, Hotmail and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 4 Operating Instructions Precaution Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households) This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be accepted on a free of charge basis.
  • Page 5 Informations relatives à l’évacuation des déchets, destinées aux utilisateurs d’appareils électriques et électroniques (appareils ménagers domestiques) Lorsque ce symbole figure sur les produits et/ou les documents qui les accompagnent, cela signifie que les appareils électriques et électroniques ne doivent pas être jetés avec les ordures ménagères.
  • Page 6 Operating Instructions Benutzerinformationen zur Entsorgung von elektrischen und elektronischen Geräten (private Haushalte) Entsprechend den grundlegenden Firmengrundsetzen der Panasonic-Gruppe wurde ihr Produkt aus hochwertigen Materialien und Komponenten entwickelt und hergestellt, die recycelbar und wieder verwendbar sind. Dieses Symbol auf Produkten und/oder begleitenden Dokumenten bedeutet, dass elektrische und elektronische Produkte am Ende ihrer Lebensdauer vom Hausmüll getrennt...
  • Page 7 Informazioni per gli utenti sullo smaltimento di apparecchiature elettriche ed elettroniche obsolete (per i nuclei familiari privati) Questo simbolo sui prodotti e/o sulla documentazione di accompagnamento significa che i prodotti elettrici ed elettronici usati non devono essere mescolati con i rifiuti domestici generici.
  • Page 8 Operating Instructions Información sobre la eliminación para los usuarios de equipos eléctricos y electrónicos usados (particulares) La aparición de este símbolo en un producto y/o en la documentación adjunta indica que los productos eléctricos y electrónicos usados no deben mezclarse con la basura doméstica general.
  • Page 9 Operating Instructions...
  • Page 10 Operating Instructions Informace pro uživatele k likvidaci elektrických a elektronických zařízení (domácnosti) Pro podnikové uživatele v zemích Evropské unie Informace k likvidaci v ostatních zemích mimo Evropskou unii...
  • Page 11 Oplysninger til brugerne om afhændelse af elektriske apparater og elektronisk udstyr (private husholdninger) Når produkter og/eller medfølgende dokumenter indeholder dette symbol, betyder det, at elektriske apparater og elektronisk udstyr ikke må smides ud sammen med det almindelige husholdningsaffald. For at sikre en korrekt behandling, indsamling og genbrug, skal du aflevere disse produkter på...
  • Page 12 Operating Instructions Tietoja sähkö- ja elektroniikkalaitteiden hävittämisestä (kotitaloudet) Tämä symboli tuotteissa ja/tai niiden käyttöohjeissa osoittaa, että käytettyjä sähkö- ja elektroniikkalaitteita ei saa hävittää tavallisen kotitalousjätteen mukana. Jotta laitteet käsitellään asianmukaisesti, toimita ne kierrätyspisteisiin, jotka vastaanottavat tällaisia laitteita ilmaiseksi. Joissakin maissa kuluttajat voivat myös palauttaa käytetyt laitteet paikalliselle jälleenmyyjälle, jos he ostavat tilalle uuden vastaavanlaisen tuotteen.
  • Page 13 Πληροφορίες για την απόρριψη ηλεκτρικών και ηλεκτρονικών συσκευών (οικιακής χρήσης) Προϊόντα επαγγελµατικής χρήσης, Ευρωπαϊκή Ένωση Πληροφορίες για την απόρριψη ηλεκτρικών και ηλεκτρονικών συσκευών σε χώρες εκτός της Ευρωπαϊκής Ένωσης Operating Instructions...
  • Page 14 Operating Instructions Informatie over het weggooien van elektrische en elektronische apparatuur (particulieren) Dit symbool betekent in Europa dat gebruikte elektrische en elektronische producten niet bij het normale huishoudelijke afval mogen. Lever deze producten in bij de aangewezen inzamelingspunten, waar ze gratis worden geaccepteerd en op de juiste manier worden verwerkt, teruggewonnen en hergebruikt.
  • Page 15 Informasjon for brukerne om kassering av elektrisk og elektronisk utstyr (private husholdninger) Når et produkt og/eller medfølgende dokumenter er merket med dette symbolet, betyr det at det elektriske eller elektroniske utstyret ikke bør kasseres sammen med vanlig husholdningsavfall. For at det kasserte utstyret skal bli behandlet, gjenvunnet og resirkulert på...
  • Page 16 Operating Instructions Informacja dla użytkowników o pozbywaniu się urządzeń elektrycznych i elektronicznych (dotyczy gospodarstw domowych) Użytkownicy w krajach Unii Europejskiej Pozbywanie się odpadów w krajach poza Unią Europejską...
  • Page 17 Information om återvinning för användare av elektronisk utrustning (privatpersoner) Om denna symbol finns på produkterna och/eller medföljande dokumentation, betyder det att förbrukade elektriska och elektroniska produkter inte ska blandas med vanliga hushållssopor. För korrekt hantering, inhämtning och återvinning, ska dessa produkter lämnas på...
  • Page 18 Operating Instructions Kullanılmayan Elektrikli ve Elektronik Aletlerin Elden Çıkarılmasına İlişkin Bilgi (bireysel kullanıcılar) Avrupa Birliği dahilindeki kurumsal kullanıcılar için Avrupa Birliği dışındaki ülkelerde atık gidermeye ilişkin bilgi...
  • Page 19 Antenna FACTORY DEFAULT RESET Button Not on LAN Power On LAN Normal Operation* Setting Automatic Setup Finished setting Using Getting IP address* DHCP Got IP address Updating Firmware FACTORY DEFAULT RESET button pressed UPnP Failure Internal Failure The information below varies depending on the indicator settings (see page 110). The indicator turns orange if the camera is not connected to the LAN.
  • Page 20 Operating Instructions Rear View Stand/Tripod Mounting Hole (See Getting Started) Switch (WIRED or WIRELESS) Ethernet (LAN) port (See Getting Started) Hook for AC adaptor cord Serial number MAC Address (See Getting Started) DC IN jack (See Getting Started)
  • Page 21: Table Of Contents

    Camera Monitoring...24 Accessing the Camera ... 24 Viewing the Single Camera page... 26 1.2.1 Displaying the Banner ... 30 1.2.2 Auto Centering the Image (Click to Center)... 30 1.2.3 Zooming In and Out... 31 1.2.4 Capturing a Still Image ... 32 1.2.5 Using the Operation Bar ...
  • Page 22 Operating Instructions Buffering or Transferring Images by Motion Detection Signal ... 84 Setting the Motion Detection... 97 Setting Sensor Log Notification... 100 Using Other Features...103 Changing Initial Settings on the Single Camera page or the Multi-Camera page ... 103 Configuring Multiple Cameras... 106 Specifying Operation Time...
  • Page 23 7.5.2 Setting UPnP™ to Display Camera Shortcut in My Network Places... 144 7.5.3 Setting the Internet Temporary File Setting on the Web Browser... 144 ASCII Character Table ... 145 File Size and Number of Buffered Images ... 146 Specifications... 149 Index...151 Operating Instructions...
  • Page 24: Camera Monitoring

    Operating Instructions Camera Monitoring Accessing the Camera Start up the web browser on your PC. Enter "http://IP Address (or URL):Port Number" on the address bar, and press [Enter] on the keyboard. • When the port number is 80 (default), you do not need to include the port number in the address.
  • Page 25 Click the following tabs to display each page. Version Number A To Single Camera page (page 26) C To Buffered Image page (page 36) E To Maintenance page (page 111) G To log in to the camera (page 70) Note When users other than an administrator are accessing the camera, the [Setup] and [Maintenance] tabs are not displayed.
  • Page 26: Viewing The Single Camera Page

    Operating Instructions Viewing the Single Camera page Access the camera (see page 24). • The Top page is displayed. Click the [Single] tab at the top of the page. • When the Security Warning window is displayed, click [Yes] (see page 28). •...
  • Page 27 If ActiveX Controls (see page 28 or page 29) cannot be installed, ® download them from the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ When general or guest users access the Single Camera page outside the Operation Time, or when over 20 (the maximum number) users access the page simultaneously, a gray screen and error messages will be displayed on the page.
  • Page 28 Operating Instructions Security Warning window When trying to view a video (Motion JPEG) for the first time, a Security Warning for ActiveX Controls will be displayed. When using Windows 2000 or Windows XP, log in as an administrator to install ActiveX Controls and enable video (Motion JPEG) viewing.
  • Page 29 To view a video (Motion JPEG), ActiveX Controls must be installed. Follow the steps shown below to install ActiveX Controls. Click the warning displayed above the tabs, and click [Install ActiveX Control...]. Click [Install]. Operating Instructions...
  • Page 30: Displaying The Banner

    Operating Instructions 1.2.1 Displaying the Banner An image and its linked website can be specified for a banner. To display the banner, the Banner Display settings need to be set on the Image Display page (see page 103). Clicking the banner displays the website of the set URL Link. The Banner Display is not enabled as the default.
  • Page 31: Zooming In And Out

    Zooming In and Out This camera has 10× digital zoom feature that uses ActiveX Controls. The digital zoom feature can be used while playing video (Motion JPEG) on the Single Camera, Multi-Camera and Buffered Image pages. The digital zoom feature can be operated by rotating the mouse wheel or clicking the right mouse button.
  • Page 32: Capturing A Still Image

    Operating Instructions 1.2.4 Capturing a Still Image Still images can be saved on your PC. Select an image resolution to display an image. Click the Capture image button. • The camera image opens in another window. Right-click the image, and select [Save Picture As...]. •...
  • Page 33: Using The Operation Bar

    Using the Operation Bar Brightness: Adjusts image brightness in nine steps including [STD] (Standard). Clicking [-] or [+] darkens or brightens the image respectively. Refresh Sets a refresh interval. (Motion—60-second Interval: interval) Resolution: Selects [640 × 480] or [320 × 240] (default) pixels. Image Selects the image quality.
  • Page 34: Viewing The Multi-Camera Page

    Operating Instructions Viewing the Multi-Camera page To view multiple cameras on the Multi-Camera page, you need to configure each camera on the Multi-Camera Setup page (see page 106). Access the camera (see page 24). • The Top page is displayed. Click the [Multi] tab at the top of the page.
  • Page 35 Note • The digital zoom feature and the Click to Center feature can be used for video (Motion JPEG) only. • When selecting [All] for the View Type, all images are displayed in 160 × 120 pixels resolution. • 640 × 480-pixel images cannot be displayed on the Multi-Camera page. •...
  • Page 36: Viewing The Buffered Image Page

    Operating Instructions Viewing the Buffered Image page To buffer images in the camera's internal memory, you need to set up the image transfer settings (see page 74 or page 84). Buffered images can be viewed on this Buffered Image page. Access the camera (see page 24).
  • Page 37 Display images by clicking buttons below. [Play]: The buffered images are displayed in sequence. [<Prev] or [Next>]: The previous or next image is displayed. [<100], [<10] or [10>], [100>]: The 10th or 100th image before or after the current image appears. Note •...
  • Page 38: Deleting Buffered Images

    Operating Instructions 1.4.1 Deleting Buffered Images If you intend to delete images for each transfer method, click [Delete Buffered Images] on the Trigger page (see page 74 or page 84). Note • If you are buffering images to the internal memory, the following operations also delete all buffered images.
  • Page 39: Viewing Still Images On Your Mobile Phone

    Viewing Still Images on Your Mobile Phone Still images can be viewed over the Internet from a compatible mobile phone. Enter "http://IP address (or URL):Port Number/mobile" on a mobile phone and press [OK]. • When the port number is set to 80 (default), it is not required. E.g.
  • Page 40 2. http:// IP address(or URL):Port Number/MobileX for XHTML. • Some mobile phones are not compatible with Panasonic Network Cameras. Some phones may allow viewing only on port 80, and some may not support password authentication. See the Panasonic Network Camera support website below for a list of mobile phones, and their level of compatibility with the Panasonic Network Camera.
  • Page 41: Enabling Or Disabling The Buffer/Transfer On Your Mobile Phone

    Enabling or Disabling the Buffer/Transfer on Your Mobile Phone Access camera images from your mobile phone, and log in as an administrator (see page 39). Select [Buffer/Transfer]. Select a trigger number that you want to enable or disable. Example: Enabling the Buffer/Transfer setting (No.1). •...
  • Page 42: Using The Camera's Basic Features

    Operating Instructions Using the Camera's Basic Features Setup Page of the Camera Access the camera (see page 24). • The Top page is displayed. Note • When [Permit access from guest users] is set on the Security: Administrator page, click the [Login] tab (see page 70) and log in as an administrator.
  • Page 43 Basic Network Wireless UPnP DynamicDNS Date and Time Sets the date and time, automatic time adjustment and Camera Account Administrator General User Buffer/Transfer Trigger (10) Motion Detection (11) Sensor Log Configures network settings to connect the camera to the network (see page 45). Configure a wireless network (see page 50).
  • Page 44 Operating Instructions Advanced (12) Image Display (13) Multi-Camera (14) Operation Time (15) Indicator Control If you change the [Administrator], [General User], [Multi-Camera] page settings or Limit Continuous Motion JPEG setting, changes will not be applied to video (Motion JPEG) viewers. Restart the camera to apply changes to all video viewers. Sets the resolution, image quality and refresh interval of the Single Camera and Multi-Camera page, Limit Continuous Motion JPEG setting...
  • Page 45: Connecting The Camera To Your Network

    Connecting the Camera to Your Network The Network page offers three options to configure the camera. • [Automatic Setup] automatically assigns an unused IP address to the camera, and uses UPnP (Universal Plug and Play) to configure your router. • [Static] allows the user to use a specific IP address.
  • Page 46 Operating Instructions DHCP Setup • Clicking [Cancel] takes you back to the previous page without saving changes. Click [Save] when finished. • The new settings are saved. • When finished, the following page is displayed. Note The current network settings are shown on the Status page in the Maintenance section (see page 112).
  • Page 47 Note If you do not know the camera IP address when setting [Automatic Setup] or [DHCP Setup], it can be searched for by using the Setup Program (see page 134). Setting Allow Access from • the Internet (Automatic Setup Only) Network •...
  • Page 48 Operating Instructions Setting Host Name • (DHCP Only) • Default Gateway • (Static/DHCP Only) • DNS Server • Address (Static/DHCP Only) • • Max. Bandwidth • Usage • Note Description If your ISP uses the DHCP function, which automatically assigns an IP address to the camera, enter the ISP- assigned host name.
  • Page 49 Setting Connection Type • If the IP address is automatically obtained from a DHCP server, this field does not need to be set. Description Select [Auto Negotiation] normally. For wireless connection, [Auto Negotiation] must be selected. If the camera cannot be accessed, see page 9 of Troubleshooting on the CD-ROM.
  • Page 50: Using Wireless Lan

    Wireless communication is possible by adjusting the settings of the wireless LAN to those of the wireless router. Take a note of the settings and save them for reference. For more information about wireless settings, please refer to http://panasonic.co.jp/pcc/products/en/netwkcam/ Click [Wireless] on the Setup page. Set each parameter for Wireless Configuration.
  • Page 51 Set each parameter for Encryption. Setting Cipher • Select to encrypt or not encrypt. • To prevent unauthorized users from reading data, selecting [WEP] is recommended. WEPKey • The checked WEPKey is used as the standard WEPKey. Selection Check the same WEPKey as the one selected for the router.
  • Page 52 Operating Instructions Note • Some wireless devices do not support the WEP 152 bit encryption. • The camera supports only open system authentication. If the wireless router or access point is set to shared key authentication, set it to auto or open system.
  • Page 53: Using Upnp™ (Universal Plug And Play)

    Internet. In order to use this feature, your router needs to support UPnP must be enabled. UPnP panasonic.co.jp/pcc/products/en/netwkcam/ and your router's manual for details of how to enable UPnP for auto port forwarding.
  • Page 54: Connecting The Camera To A Router That Supports Upnp

    Note • On some routers, the UPnP router's UPnP camera. See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for details. • If a maximum idle time is set in PPPoE or PPTP connection with your ISP, disable it on the router. See the router manual for details.
  • Page 55: Connecting The Camera To A Router That Does Not Support Upnp

    Connecting the Camera to a Router that does not Support UPnP™ To allow access from the Internet with a router that does not support UPnP the procedures below. Select [Static] on the Network page. (1) Access the camera (see page 24). (2) Click the [Setup] tab at the top of the page.
  • Page 56: Registering With The Dynamicdns Service

    DynamicDNS is a service that allows you to assign an easy-to-remember name to the camera, for example, similar to your favorite website. It also allows you to easily access the camera, even when your ISP changes the IP address. Panasonic Communications recommends that you register with a DynamicDNS to access the camera from the Internet.
  • Page 57 Click [Save]. • Clicking [Cancel] cancels your settings without saving changes, and the DynamicDNS window is displayed. Setting Personal • The camera's personal URL will be displayed after you (Camera) URL register with the Viewnetcam.com service. Your Account • The URL required to register with the Viewnetcam.com Link service is displayed.
  • Page 58 Operating Instructions Access your camera with the registered URL from the Internet (see page 24). • When the Top page is displayed, Viewnetcam.com registration is complete. Note • It may take a maximum of 30 minutes for the registered URL to work. •...
  • Page 59 Set each parameter. • Clicking [Cancel] cancels your settings without saving changes. • DynamicDNS information can be obtained from companies in the DynamicDNS service industry. Setting DynamicDNS Input URL acquired from the DynamicDNS service industry Server URL company. Enter 1—255 characters. The URL must be started with "http://".
  • Page 60: Dynamicdns Service

    Operating Instructions Note • It may take several minutes for the registered URL to connect. • Some DynamicDNS services may not connect. Confirming Internet access Due to the router's specifications, the image may not be displayed even if you access the camera from your PC on the same LAN as the camera. In this case, try: •...
  • Page 61 How the DynamicDNS service works New address registered with DNS server server DNS looks up current address Off-site PC Your ISP assigns a global IP address to your Internet access account that changes periodically. This is the address needed to access the camera over the Internet.
  • Page 62: Setting The Date And Time

    Operating Instructions Setting the Date and Time The Date and Time page allows you to set and confirm the date and time. The date and time are used for the settings of the trigger setting, sensor log, operation time and Buffered Image page. Note Saving a new date and time deletes all buffered images on the internal memory.
  • Page 63 Setting Time Setting • Set the date and format (AM/PM or 24 H). The interface and available values depend on the format. The date and time are used for the settings of the trigger setting, sensor log, operation time and Buffered Image page.
  • Page 64: Changing Camera Settings

    Operating Instructions Changing Camera Settings The Camera page allows you to set the camera name, white balance, AC power source frequency and color night view. Click [Camera] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes. Setting Camera Name •...
  • Page 65 Setting White Balance Select from the following options. • Auto (default) • Fixed Indoor • Fixed Fluorescent (White) • Fixed Fluorescent (Daylight) • Fixed Outdoor Note The kelvin (symbol: K) is the standard unit for color temperature. AC Power • This setting may correct flickering caused by power line Source frequency.
  • Page 66: Registering Users

    Operating Instructions Registering Users Changing the Authentication Setting and Administrator User Name and Password The Security: Administrator page allows you to change authentication, and the administrator's user name and password. An authentication window allows registered users to access the camera. Note •...
  • Page 67 Set each parameter. • Clicking [Cancel] cancels your settings without saving changes. Setting General Authentication has 3 phases. Authentication • If you set [Permit access from guest users], the camera does not display the authentication window in camera access. All guest users can view images without a user name and password.
  • Page 68 Operating Instructions Setting User Name/ • Password • Note • • Note • When setting authentication, set the user name and password, and save them. • When users other than an administrator are accessing the camera, the [Setup] and [Maintenance] tabs will not be displayed. •...
  • Page 69 The camera has 3 user levels (administrator, general users and guest users). Items Administrator User Name and Password Number of Users Accessible Pages Access Level All Operations Note Guest users mean unregistered users. Set [Permit access from guest users] or [Permit access from guest users (mobile only)] on the Security: Administrator page (see page 66) to allow access from guest users.
  • Page 70: Logging In To The Camera

    Operating Instructions Logging in to the Camera If you set [Permit access from guest users] on the Security: Administrator page, [Login] tab is displayed at the top of the page. After you log in as an administrator, the Setup page and the Maintenance page can be accessed. Click [Login] tab at the top of the page.
  • Page 71: Creating, Modifying Or Deleting General Users

    Creating, Modifying or Deleting General Users The General User page allows you to create, modify or delete general users. Up to 50 general users can be registered. The access level is set for each general user. If you set [Permit access from guest users] or [Permit access from guest users (mobile only)] on the Security: Administrator page, the access level can be set for guest users.
  • Page 72 Operating Instructions Set each parameter. • Settings for general users • Clicking [Cancel] takes you back to the previous page without saving changes. Setting User ID List • • User Name/ • Password • Note • • Access Level An access level is set for each general user. •...
  • Page 73: Buffering Or Transferring Images

    Buffering or Transferring Images Procedures of Buffering or Transferring Images The procedures from this page to page 96 described the settings of the image buffer or transfer. See the procedures below to understand the general outline of the settings. Buffer/Transfer by Timer (Page 74) Time Setting Image Setting Image Buffer Frequency Setting...
  • Page 74: Buffering Or Transferring Images By Timer

    Operating Instructions Buffering or Transferring Images by Timer The Trigger page allows you to enable image buffer/transfer by E-mail or FTP. Click [Trigger] on the Setup page. Click a No. to enable buffer/transfer. Check [Enable Image Buffer/Transfer], and select [Timer] for the trigger, and click [Next>].
  • Page 75 Setting Trigger • Selecting [Timer] enables the camera to buffer/transfer images during the specified date and time by timer. • Selecting [Motion Detection] enables the camera to buffer/ transfer images when the motion is detected during the specified date and time. Set the time, and click [Next>].
  • Page 76 Operating Instructions Setting Image • Resolution Image Quality • Note Set the image buffer frequency, and click [Next>]. Note Due to the network environment, object and the number of simultaneous accesses, the camera may not record the number of images that you set. In this case, set the image buffer frequency longer.
  • Page 77 Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Note If you transfer images by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 45).
  • Page 78 Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
  • Page 79 Setting Server IP • If you set a server IP address, set 4 numbers (0—255) and 3 Address or periods, such as "192.168.0.253". Note that "0.0.0.0" and Host Name "255.255.255.255" are not available. Or set a host name (1— 255 characters). Port No.
  • Page 80 Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
  • Page 81 Setting SMTP Server IP • If you set a server IP address, set 4 numbers (0—255) and Address or Host 3 periods, such as "192.168.0.253". Note that "0.0.0.0" and Name "255.255.255.255" are not available. Or set a host name (1—255 characters). Port No.
  • Page 82 Operating Instructions Setting How to You can select the authentication method: [No authentication], authenticate [POP before SMTP authentication] and [SMTP authentication]. POP server authentication may be required by your ISP. In that case, set POP before SMTP authentication. • • –...
  • Page 83 Confirm the settings, and click [Save]. • The new settings are saved. • When finished, "Success!" is displayed. Click [Go to Trigger page]. • The Trigger page is displayed. Note • If you are buffering images to the internal memory, the following operations also delete all buffered images.
  • Page 84: Buffering Or Transferring Images By Motion Detection Signal

    Operating Instructions Buffering or Transferring Images by Motion Detection Signal The Trigger page allows you to enable image buffer/transfer by E-mail or FTP. Note • The level of motion detection depends on resolution, image quality, and the object being viewed. Check the level by performing motion detection recording.
  • Page 85 Note • Click [Delete Buffered Images] to delete images already buffered. • Click [Save] to save the settings. The buffered images will be deleted. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Setting Enable Image •...
  • Page 86 Operating Instructions Set the image settings, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Setting Image • Resolution Image Quality • Note Description Select an image resolution (640 ×...
  • Page 87 Set the image buffer frequency and the Motion deactivation time, and click [Next>]. Note Due to the network environment, object and the number of simultaneous accesses, the camera may not record the number of images that you set. In this case, set the image buffer frequency longer. •...
  • Page 88 Operating Instructions Setting Motion • deactivation time • Note Description Set the length of time during which the Motion Detection cannot be triggered after saving images temporarily or transmitting them. This function is recommended to prevent sending too many E-mails to a mobile phone. After detecting motions, the camera does not detect motions during motion deactivation time, so some images may not be captured.
  • Page 89 Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Note If you transfer images by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 45).
  • Page 90 Operating Instructions When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
  • Page 91 Setting Server IP • If you set a server IP address, set 4 numbers (0—255) and 3 Address or periods, such as "192.168.0.253". Note that "0.0.0.0" and Host Name "255.255.255.255" are not available. Or set a host name (1— 255 characters). Port No.
  • Page 92 Operating Instructions When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
  • Page 93 Note • The camera works only with an SMTP (Simple Mail Transfer Protocol) server. It does not work with mail servers like "Hotmail" that use a web browser. • The date and time (24-h format) is automatically attached to the subject on the E-mail.
  • Page 94 Operating Instructions Setting How to You can select the authentication method: [No authentication], authenticate [POP before SMTP authentication] and [SMTP authentication]. POP server authentication may be required by your ISP. In that case, set POP before SMTP authentication. • • –...
  • Page 95 After you confirm the settings and click [Next>], set E-mail notification and click [Next>]. • If you select [Enable], the E-mail Notification When Triggered page is displayed. Enter the settings referring to page 92 — page 94. Setting Disable • The camera does not send an E-mail notification when buffering or transferring images.
  • Page 96 Operating Instructions Click [Go to Trigger page]. • The Trigger page is displayed. Note • If you set a short interval when transferring to a mobile phone, many E- mails will be sent, which may lead to a large phone bill. Therefore, we recommend you to set a long interval.
  • Page 97: Setting The Motion Detection

    Setting the Motion Detection The Motion Detection page allows you to adjust the sensitivity of Motion Detection. Threshold: If the threshold is set low, this function detects nearly all movements. Sensitivity: If you set sensitivity high, the amplitude of the motion detection bar gets jumpy.
  • Page 98 Operating Instructions Note No responsibility will be taken by our company with respect to consequences resulting from the use of the Motion Detection feature. The Motion Detection feature is not suitable and not recommended for uses that require a high reliability constantly such as surveillance, etc.
  • Page 99 The sensitivity is the level of brightness detected as motion by the camera. A high sensitivity setting enables the camera to detect slight brightness changes. Lower the sensitivity to make the camera detect only big brightness changes. Threshold The detection level exceeds the setting is threshold when motions are displayed.
  • Page 100: Setting Sensor Log Notification

    Operating Instructions Setting Sensor Log Notification A sensor log sent once a day at a specified time can be checked. To enable Sensor Log, set Motion Detection for Trigger Setting and check [Enable]. Click [Sensor Log] on the Setup page. •...
  • Page 101 Click [Go to Sensor Log page]. • The Sensor log is displayed. Note New sensor logs are deleted to click [Save]. Setting A setup of • Sensor log operation can be set here. operation Time • Set the day of the week and time to send sensor logs via E-mail.
  • Page 102 Operating Instructions Setting How to You can select the authentication method: [No authentication], authenticate [POP before SMTP authentication] and [SMTP authentication]. POP server authentication may be required by your ISP. In that case, set POP before SMTP authentication. • • –...
  • Page 103: Using Other Features

    Using Other Features Changing Initial Settings on the Single Camera page or the Multi-Camera page The Image Display page allows you to change the initial settings (display settings when a user accesses the camera) for the Single Camera, Multi-Camera, Limit Continuous Motion JPEG, Language and Banner Display.
  • Page 104 Operating Instructions Setting Image Resolution Image Quality Refresh Interval Limit Continuous Motion JPEG • Limit time of Continuous Motion JPEG • Refresh Interval Language Description • Select the image resolution. 640 × 480 pixels (only for the Single Camera page) 320 ×...
  • Page 105 Setting Banner Display When checked to [Enable], the setting will be enabled. When unchecked, the setting will be disabled. Note • Banner user • • Image URL • • Link URL • Note that [Space], ["], ['], [&], [<], and [>] are not available. Click [Save] when finished.
  • Page 106: Configuring Multiple Cameras

    Operating Instructions Configuring Multiple Cameras The Multi-Camera Setup page allows you to configure camera IP addresses and camera names to view multiple images on the Multi-Camera page. These configurations are required to use the Multi-Camera page. Up to 12 cameras can be configured.
  • Page 107 Setting Display • Check this box to enable the camera. IP Address • Set an IP address or host name to enable the camera. Host Name Port No. • Set a port number (1—65535). Camera Name • This camera name is displayed only on the Multi-Camera page.
  • Page 108: Specifying Operation Time

    Operating Instructions Specifying Operation Time The Operation Time page allows you to limit the time that the camera is in use. The camera image turns to a gray screen outside operation time. Note • Your privacy may be compromised if the time period is set incorrectly. Confirm the time period after the setup.
  • Page 109 Setting Enable • Check the box to enable the setting. Uncheck the box to disable it. Day of the week • Check the box to enable the day. Uncheck the box to disable it. Operation Time • To set an operation time, check the time option and set a time period.
  • Page 110: Changing The Indicator Display

    Operating Instructions Changing the Indicator Display The Indicator Control page allows you to select an operation for the indicator. There are three options. • Turn indicator on when camera is on. • Turn indicator on during camera access. • Never turn indicator on. Click [Indicator Control] on the Setup page.
  • Page 111: Camera Maintenance

    Camera Maintenance Maintenance page Maintenance Status Wireless Status Session Status Sensor Log Restart Update Firmware Save Settings Load Settings Reset to Factory Default Displays the camera settings and status (see page 112). Displays wireless information (see page 112). Displays information on access to the camera (see page 112).
  • Page 112: Confirming The Status

    The Status page allows you to check the status of the camera. The status information provides support for troubleshooting. Clicking [Status] displays the following page. Note See the Panasonic Network Camera support website at http:// panasonic.co.jp/pcc/products/en/netwkcam/ for details about status information. 6.1.2...
  • Page 113: Confirming Sensor Logs

    6.1.4 Confirming Sensor Logs Displays up to 50 Sensor Logs in chronological order. Old logs will be overwritten by new ones. Click [Sensor Log] on the Maintenance page. Sensor Logs are displayed. Note If the camera is restarted, all sensor logs are deleted. Item New Sensor Logs •...
  • Page 114: Updating The Camera Firmware

    • The firmware version is displayed on the Top page and the Status page. Download the new firmware from the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/, and save it on your PC. Click [Update Firmware] on the Maintenance page.
  • Page 115 • The Update page is displayed after about 90 seconds. The firmware update process takes about 7 minutes. Click [Browse...]. • A dialog box is displayed to select the firmware. Select the firmware (including directory information) and click [Open]. • The firmware file name is displayed.
  • Page 116 Operating Instructions Confirm that the version number on the Top page is updated. Updated version • If the version number is updated, the firmware update is complete.
  • Page 117: Creating A Configuration File

    Creating a Configuration File A configuration file can be saved on your PC. You can load camera settings from the configuration file on the Load Settings page (see page 118). Note The saved image has contains private information. It is important to prevent leaks of private information.
  • Page 118: Loading Settings From A Configuration File

    Operating Instructions 6.1.8 Loading Settings from a Configuration File Camera settings can be loaded from a configuration file. If you reset the camera to factory default, the camera can load previously used settings from a configuration file. Note • The configuration file also saves network settings. When settings are loaded, the network settings are also loaded.
  • Page 119: Resetting The Camera To Factory Default

    Resetting the Camera to Factory Default All camera settings are reset to factory default when the Execute button is clicked. To restore the wireless connection, access the camera by using a wired connection and set up the wireless configuration (see Getting Started). Click [Reset to Factory Default] on the Maintenance page.
  • Page 120: Support Page

    Operating Instructions Support page Support Help Wireless Help Product Information Support Information 6.2.1 The Help page The Help page displays explanations for each of the following features. Clicking [Help] on the Support page displays the following page. Displays the Help page (see page 120). Displays the Wireless Help page (see page 121).
  • Page 121: The Wireless Help Page

    Note [Wireless Help] is displayed only when logging in as an administrator. Product Information See the Panasonic Network Camera support website for product information. Clicking [Product Information] on the Support page displays the URL, click it. Note If the camera is not connected to the Internet, the website cannot be displayed.
  • Page 122: Factory Default Reset Button

    Operating Instructions FACTORY DEFAULT RESET Button There is a FACTORY DEFAULT RESET button on the side of the camera. Pressing the FACTORY DEFAULT RESET button resets the camera to factory default. If you lose your user name and password, use this button to reset the camera.
  • Page 123: Other Information

    Other Information Default Setting List Basic Items Network Connection Mode Allow Access from the Internet (Automatic Setup only) Network Configuration from Setup Program (Static/DHCP only) Port No. (Static/DHCP only) IP address (Static only) Subnet Mask (Static only) Host Name (DHCP only) Default Gateway (Static/DHCP only) DNS Server 1...
  • Page 124 Operating Instructions Items Wireless Communication mode (Channel) SSID (Speed) Encryption (WEP) Authentication WEPKey 1—4 UPnP Auto Port Forwarding Display Shortcut Icon in My Network Places Dynamic DynamicDNS DynamicDNS Server Updating time User Name Password Default Required 802.11b/g Auto NetCam**** Auto encryption Open System ASCII 13...
  • Page 125 Items Date and Time Setting Time Automatic Time Adjustment NTP Server Address or Host Name Time Zone Adjust Clock for Daylight Saving Time Start Day End Day Camera Camera Name White Balance AC Power Source Frequency Color Night View Default Required AM/PM No check...
  • Page 126 Operating Instructions Account Items Security: General Administrator Authentication User Name Password Retype Password General User User ID List User Name Password Retype Password Access Level Default Required Do not permit access from guest users [Blank] When setting administrator [Blank] When setting administrator [Blank] When setting...
  • Page 127 Buffer/Transfer Items Trigger Status Trigger Active Time of Trigger Image Setting (Image Resolution) Image Quality Image Buffer Frequency Motion deactivation time Transfer Method Notify Motion Threshold Detection Sensitivity Default Required Timer Always 320 × 240 Standard Every 1 s, buffer 1 image.
  • Page 128 Operating Instructions Items Sensor A setup of operation Active Time Time Notice setup of a sensor log Port No. (SMTP) Port No. (POP) Subject How to authenticate Default Required Disable When selecting Motion Detection in Trigger. Checked PM 12 h 0 min [Blank] Sensor Log authentication...
  • Page 129 Advanced Items Image Single Camera Image Display Resolution Single Camera Image Quality Single Camera Refresh Interval Multi-Camera Image Resolution Multi-Camera Image Quality Multi-Camera Refresh Interval Limit time of Continuous Motion JPEG Refresh Interval Language Banner Display Banner user Image URL Link URL Default Required...
  • Page 130 Control Default Required No.1 Selfcamera Checked When setting Multi-Camera selfcamera When setting Multi-Camera When setting Multi-Camera BL-C20 When setting Multi-Camera From No.1 To No.1 Always Turn indicator on when camera is on Note IP address*1 Host name*5 is 1—255 characters.
  • Page 131 *1 Set 4 numbers (0—255) and 3 periods, such as "192.168.0.253". Note that "0.0.0.0" and "255.255.255.255" are not available. *2 Set the number of 1—65535. *3 Enter ASCII characters (see page 145). Note that [Space], ["], ['], [&], [<], [>] and [:] are not available.
  • Page 132: Cleaning

    Operating Instructions Cleaning Only clean the camera after it has been turned off by disconnecting the AC adaptor. 7.2.1 Cleaning the Main Unit After taking away the dust on the main unit, wipe it with a soft, dry cloth. Note •...
  • Page 133: Setting An Ip Address On Your Pc

    Setting an IP Address on Your PC Your PC's IP address can be assigned by following the procedures below. Display the TCP/IP Properties window. • The steps are different depending on your OS. Windows XP [Start] ( Internet Connections] Connection] in use [TCP/IP] Windows 2000 [Start]...
  • Page 134: Using Setup Program

    Displaying the Setup page. Finding the camera Insert the CD-ROM into the CD-ROM drive of your PC. • If the Panasonic Network Camera Setup window does not appear, click "setup.exe" on the CD-ROM. Click [Camera Setup]. Displays version information about this program.
  • Page 135 • If the following dialog box is displayed, click [Unblock]. • You can find the camera IP address and port number by looking up the MAC address of your camera. Address Address Note • When trying to find multiple cameras, the MAC address on the rear side verifies which camera you are setting up.
  • Page 136 Operating Instructions Automatic Setup (Local or Internet Access) or Manual Setup Click [Execute] on the Camera List window shown on page 135. Click the corresponding button. Note See Getting Started for local and Internet access setup. Sets up the camera to be viewed on the LAN.
  • Page 137 Manual Setup window Set up each parameter referring to page 47 and page 49. • If more than 20 minutes have passed since the camera was turned on, the camera cannot be set up from the Setup Program. If the camera cannot be set up, restart the camera.
  • Page 138: Setting Up The Camera Using The Mac Address On The Setup Program

    Operating Instructions Setting up the Camera Using the MAC Address on the Setup Program The Setup Program may not list any cameras due to your firewall or antivirus software settings on your PC. If you cannot disable your firewall or antivirus software, you can set up the camera using the camera MAC address as shown below.
  • Page 139 Enter the user name and password, and click [Save]. The Enter Network Password window is displayed. Enter the user name and password that you set above, and click [OK]. When the Single Camera page is displayed, the setup is complete. •...
  • Page 140 Operating Instructions Note • See page 26 for the Single Camera page. • If you will enable Internet access to the camera, follow the procedures below. • When you are using a router that supports UPnP™ Enable the Auto Port Forwarding feature on the UPnP™ page (see page 53).
  • Page 141: Setting Your Pc

    Setting Your PC Setting Proxy Server Settings on a Web Browser If a proxy server is not used, these settings are not required. If you are using a proxy server, perform the proxy server settings below. • To communicate with a camera installed within a LAN, changing the web browser settings is recommended.
  • Page 142 Operating Instructions Click the [Connections] tab, and click [LAN Settings]. See if the Use a proxy server for your LAN check box is checked or not. If checked, click [Advanced...]. • If not checked, click [Cancel]. Proxy settings are not required. See if this check box is checked or not.
  • Page 143 Enter the camera's IP address into the Do not use proxy server for addresses beginning with data field (e.g.: 192.168.0.253). Click [OK]. Operating Instructions...
  • Page 144: Setting Upnp™ To Display Camera Shortcut In My Network Places

    Operating Instructions 7.5.2 Setting UPnP™ to Display Camera Shortcut in My Network Places To display the camera shortcut in the My Network Places folder, a Windows component should be added. Enable UPnP the steps below. Windows XP [Start] ( Programs] [Networking Services] Interface] Windows XP...
  • Page 145: Ascii Character Table

    ASCII Character Table ASCII Character Table (space) " & < > Operating Instructions...
  • Page 146: File Size And Number Of Buffered Images

    Operating Instructions File Size and Number of Buffered Images The following table shows the relationship between the file size of the image and the maximum number of buffered images. Note The following file sizes are shown at their maximum value. Resolution Items File Size About 60 KB...
  • Page 147 The number of enabled settings The maximum number of buffered images for each setting • When checking [No Transfer, Memory Overwrite] for the Transfer Method: The number of the pre-triggered images that can be buffered is one third of the maximum number of buffered images for each setting.
  • Page 148 Operating Instructions Example The maximum number of buffered images for each setting (A): About 250 images The maximum number of [Enable Pre-trigger Image Buffer] images (B): About 80 images • A specified number of [Enable Pre-trigger Image Buffer] images (B: about 80 images) are buffered at specified intervals in the Pre-trigger memory...
  • Page 149: Specifications

    Specifications Network Camera Items Zoom Image Sensor Illuminance White Balance Focus Caliber Ratio (F No.) Viewing Angle Exposure Other Specifications Items Video Compression Video Resolution Buffered Image Frame rate Supported Protocols Message Transfer Condition Image Transfer Method Interface Specifications 10× digital zoom 1/4-inch CMOS Sensor 320,000 pixels 4—10,000 lx (when color night view mode is enabled)
  • Page 150 Operating Instructions Other Specifications Items Indicator Display Dimension (HWD) Weight Power Supply Temperature Humidity The maximum number of frames changes depending on the image quality and resolution. Frame rate may slow down depending on the network environment, PC performance, image quality or what object you view.
  • Page 151: Index

    Users 69 Button 122 Image Display page 103 Indicator Control page 110 Load Settings page 118 Login 70 Maintenance page 111 Mobile phone 39 Motion Detection 84, 97 Multi-Camera page 34 Multi-Camera Setup page 106 Network page 45 Operation Bar 33 Operation Time page 108 Product Information page 121 Reset to Factory Default page 119...
  • Page 152 Operating Instructions Support Information page 121 Support page 120 Timer Image Buffer/Transfer 74 Top page 25 Trademarks 3 Update Firmware page 114 UPnP page 53 WEP 51 Wireless Help page 121 Wireless page 50 Wireless Status page 112...
  • Page 153 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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