Job Prints From The Wrong Tray Or On The Wrong Paper - Dell S5840cdn User Manual

Troubleshooting
Action
Step 5
Check if the cables connecting the printer and the computer are
inserted in the correct ports.
Are the cables inserted in the correct ports?
Step 6
Turn off the printer, reinstall the hardware options, and then turn it
back on.
For more information, see the documentation that came with the
option.
Is the printer responding?
Step 7
Install the correct print driver.
Is the printer responding?
Step 8
Turn off the printer, wait for about 10 seconds, and then turn it back
on.
Is the printer responding?

Job prints from the wrong tray or on the wrong paper

Action
Step 1
a
Check if you are printing on a supported paper.
b
Print the document.
Is the document printed from the correct tray or on the correct
paper?
Yes No
Go to step 6. Make sure to match
the following:
The problem is Go to step 7.
solved
The problem is Go to step 8.
solved
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
87
•
The USB cable
with the USB port
on the printer
•
The Ethernet
cable with the
Ethernet port on
the printer
technical