Philips 241P4QPYKES/00 Service Manual
Philips 241P4QPYKES/00 Service Manual

Philips 241P4QPYKES/00 Service Manual

24" fhd tft lcd colour monitor
Table of Contents

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TFT
inch FHD
24
Description
Important Safety Notice--------------------------------------2
Technical Data--------------------------------------------- ----3
Installation----------------------------------------------------4~5
Troubleshooting---------------------------------------------6~7
On Screen Display------------------------------------------8~9
Lock/unlock, Aging,Factory mode-------------------------10
Mechanical Instructions ------------------------------12~14
Color adjustment --------------------------------------------15
Electrical instruction ----------------------------------18~19
Service Tool-----------------------------------------------20~21
DDC Instructions & Serial Number -----------------22~28
DDC DATA -----------------------------------------------29~30
-
-----------------------------------33
Wiring Diagram----------------------------------------------34
ANY PERSON ATTEMPTING TO SERVICE THIS CHASSIS MUST FAMILIARIZE HIMSELF WITH THE CHASSIS
AND BE AWARE OF THE NECESSARY SAFETY PRECAUTIONS TO BE USED WHEN SERVICING ELECTRONIC
EQUIPMENT CONTAINING HIGH VOL TAGES.
CAUTION: USE A SEPARATE ISOLATION TRANSFORMER FOR THIS UNIT WHEN SERVICING.
Published by Philips Consumer Lifestyle Copyright reserved Subject to modification
LCD Colour Monitor
241P4QPYKES/00
241P4QPYKES/00(AP)
241P4QPYKES/93
241P4QPYKEB/00
241P4QPYKEB/00(AP)

TABLE OF CONTENTS

Page
---------------------------------11
------------------------31~32
SAFETY
REFER TO BACK COVER FOR IMPOR T ANT SAFETY GUIDELINES
Chassis:
Description
Block Diagram------------------------------------------------35
Power
IR
Jack
Tx
General product specification------------------------57~74
Exploded V iew -----------------------------------------------75
Spare/
arts List-------------------------76
PCBA photos---------------------------------------------------77
Repair tips-------------------------------------------------78~79
Repair Flow chart----------------------------------------80~81
Safety Test Requirments------------------------------------82
BZL&CTRL BD Replace ---------------------------------------83
Auto Color & User reset --------------------------------84~85
NOTICE
JFeb 24 2012
MERIDIAN 4
Horizontal frequencies
30 - 8 3 kHz
Page
GB

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Summary of Contents for Philips 241P4QPYKES/00

  • Page 1: Table Of Contents

    AND BE AWARE OF THE NECESSARY SAFETY PRECAUTIONS TO BE USED WHEN SERVICING ELECTRONIC EQUIPMENT CONTAINING HIGH VOL TAGES. CAUTION: USE A SEPARATE ISOLATION TRANSFORMER FOR THIS UNIT WHEN SERVICING. REFER TO BACK COVER FOR IMPOR T ANT SAFETY GUIDELINES Published by Philips Consumer Lifestyle Copyright reserved Subject to modification JFeb 24 2012...
  • Page 2: Important Safety Notice

    SERVICE MANUAL. recommended by Philips must f irst sati sfy himself thoroughly that neither his safety nor the saf e operation of the equipment will be jeopardized by the service method sel ected.
  • Page 3: Technical Data

    241P4QPYK LCD Technical Data PIN No. SIGNAL PIN No. SIGNAL DDC +3.3V or +5V Green/ SOG Logic GND Type NR. : AUO M240HW02 V6 Blue Sense (GND) Resolution : 1920 x 1080 (FHD) Sense (GND) Bi-directional data Cable Detect (GND) H/H+V sync Outside dimensions : 556.0(H) x 323.2(V) x 11.5(D) mm...
  • Page 4: Installation

    241P4QPYK LCD Installation Front View Product Description Accessory Pack Unpack all the parts Connecting to Your PC 1) Connect the power cord to the back of the monitor firmly. (Philips has pre-connected VGA cable for the first installation. Rear View...
  • Page 5: Troubleshooting

    241P4QPYK LCD Troubleshooting...
  • Page 6 241P4QPYK LCD Troubleshooting...
  • Page 7: On Screen Display

    What is the On-Screen Display? On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below : Basic and simple instruction on the control keys.
  • Page 8 241P4QPYK LCD On-Screen Display The OSD Tree Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.
  • Page 9 241P4QPYK LCD To lock/unlock OSD FUNCTION(User Mode) The OSD function can be locked by pressing"OK"button(1) for more than 10 Step 1 : Access Factory Mode then enter Factory Menu. seconds, the screen shows following windows for 4 seconds. Every time Step 2 : By pressing "...
  • Page 10: Lock/Unlock, Aging,Factory Mode

    Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have Pixels and Sub pixels pixel or sub pixel defects exceeding the tolerances listed in the following A pixel, or picture element, is composed of three sub pixels in the primary tables.
  • Page 11: Mechanical Instructions

    241P4QPYK LCD Mechanical Instruction Preparation before disassemble 1.Clean the room for disassemble 2.Identify the area for monitor 3.Check the position that the monitors be placed and the quantity of the monitor ;prepare the area for material flow; according to the actual condition plan the disassemble layout 4.Prepare the implement, equipments, materials as bellow: 1) Press-fixture 2) working table...
  • Page 12 241B4QPYK LCD Remove all the Tapes on each cable Disassembly the Mylar on lamp cables and draw the lamp cables Please carefully use Unlock the FFC by using two two hands(one hand hands(see note). presses the locking- latch of FFC cable’s housing, and at the same time another hand pulls out the FFC...
  • Page 13 241P4QPYK LCD Disassemble the Control bd and LED bd out from the Bezel Remove all the Tape on SHD and the tape on Camera cable Disassemble the D-SUB DVI Screw-driver and DP screws Take the Main-BKT out from the Bezel Disassemble the Camera BD Screw-driver screws*2 and then...
  • Page 14 241B4QPYK LCD Remove the USB bd USB cable and Camera cable Remove the IF BD and Cables on it Remove the AC-Switch and all Screw-knife cables on Power bd Remove the AC-Switch cover on Main-BKT Take the PCBA out from Main-BKT and then put it on the cushion...
  • Page 15: Color Adjustment

    There are six factory preset white color 11500K, 9300K, 8200K, 7500K, 6500K, sRGB, 5000K Fig. 1 Fig.2 Align by Philips PerfecTune (also called FGA) function. Apply full white pattern, with brightness in 100 % position and the contrast 4. Access Factory Mode control at 50 % position.
  • Page 16: Faqs (Frequently Asked Questions)

    241P4QPYK LCD FAQs (Frequently Asked Questions)
  • Page 17 241P4QPYK LCD FAQs (Frequently Asked Questions)
  • Page 18: Electrical Instruction

    241P4QPYK LCD Electrical Instructions Electrical characteristics 1. Interface signals 1.1 D-Sub Analog Input signal: Video, Hsync., Vsync Video: 0.7 Vp-p, input impedance, 75 ohm @DC Sync.: Separate sync TTL level , input impedance 2.2k ohm terminate Hsync Positive/Negative Vsync Positive/Negative Composite sync TTL level, input impedance 2.2k ohm terminate Sync on green video 0.3 Vp-p Negative (Video 0.7 Vp-p Positive) 1.2 DVI-D Digital (241P4QPY)
  • Page 19 241P4QPYK LCD Electrical Instructions White color adjustment There are three factory preset white color 9300K, 6500K, sRGB. Apply full gray64 pattern, with brightness in 100 % position and the contrast control at 50 % position.The 1931 CIE Chromaticity (color triangle) diagram (x ,y) coordinate for the screencenter should be: Product specification CIE coordinates (x,y)
  • Page 20: Service Tool

    241P4QPYK LCD Service tool-Hardware PCM code 12NC 5E.L8215.001 996510019769...
  • Page 21 241P4QPYK LCD Service tool-Software FW writing tool: RTD tool V6.7 DDC writing tool: Q-EDID-V30...
  • Page 22: Ddc Instructions & Serial Number

    241P4QPYK LCD DDC Instructions DDC Data Re-programming In case the DDC data memory IC or main EEPROM which storage all factory settings were replaced due to a defect, the serial numbers have to be re-programmed "Analog DDC IC, Digital DDC IC & EEPROM". It is advised to re-soldered DDC IC and main EEPROM from the old board onto the new board if circuit board have been replaced, in this case the DDC data does not need to be re-programmed.
  • Page 23 241P4QPYK LCD DDC Instructions 5. Connect and Mains cord to Monitor as shown in Fig.2. Fig.2 Pin assignments: A. 15-pin D-Sub Connector PIN No. SIGNAL PIN No. SIGNAL DDC +3.3V or +5V Green/ SOG Logic GND Blue Sense (GND) Sense (GND) Bi-directional data Cable Detect (GND) H/H+V sync...
  • Page 24 241P4QPYK LCD DDC Instructions 6. Setup the Philips-IMS EDID Tools program V030 Step 1: Open Q-EDID Software into your folder as shown in Fig.3. and Fig.4. Fig.3 Fig.4 241P4QPYK DDC FILE Step 2: Press “Open File” then chooses Fig.5...
  • Page 25: Ddc Instructions

    241P4QPYK LCD DDC Instructions Step 3 : Load DDC file success as shown in Fig. 6 . Fig.Step 4 : update Serial number and press enter to correct S/N number shown as Fig.7 . Fig.7...
  • Page 26 241P4QPYK LCD DDC Instructions Step 5 : Press “RUN” to write EDID and serial number shown as Fig.8 . Fig.8 Step 6 : EDID and serial number update success shown as Fig.9 Fig.9...
  • Page 27 241P4QPYK LCD DDC Instructions 8. Press “Read EDID” to read EDID and serial number shown as Fig.10 . and check Serial number is the same as we set. Note: If not the same, please rewrite EDID S/N again. Fig.10 9. Repeat Step2~7 for DVI port. 10.
  • Page 28 241P4QPYK LCD Fig.11 Serial Number Definition...
  • Page 29: Ddc Data

    241P4QPYK LCD DDC DATA Analog DDC StandarTiming Identification 1 DVI DDC Horizontal Active Pixels : 1152 StandarTiming Identification 1 Aspect Ratio : 4:3 Horizontal Active Pixels : 1152 Refresh Rate(Hz) : 60 Aspect Ratio : 4:3 Refresh Rate(Hz) : 60 StandarTiming Identification 2 Horizontal Active Pixels : 1280...
  • Page 30 241P4QPYK LCD DDC DATA DP DDC StandarTiming Identification 1 Horizontal Active Pixels : 1152 Aspect Ratio : 4:3 Refresh Rate(Hz) : 60 StandarTiming Identification 2 Horizontal Active Pixels : 1280 Aspect Ratio : 16:9 Refresh Rate(Hz) : 60 StandarTiming Identification 3 Horizontal Active Pixels : 1280 Aspect Ratio...
  • Page 31: Firmware Upgrade For Cpu

    241P4QPYK LCD Firmware Upgrade for CPU 1. Hardware Requirement: 1.1. I2C board x 1 (a.Print Board b. I2C Board) 1.2. DSUB VGA cables x 2 1.3. Printer cable (with one male connector and another female connector) x 1. 1.4. PC or Notebook with parallel (printer) port x1. Print 1.5 Check the Jumpers on the I2C circuit board (make sure J5/J6/J7/J8 are set at Pin 1 &...
  • Page 32 241P4QPYK LCD Firmware Upgrade for CPU 2. Software prepare DebugTool_V6.7_20090625.exe Step 1: Press RTD Tool Step 2: Choose “ IIC”, “Serial Flash” and . Then, press “ISP” Step 3: Click the “BigBin” and Find the F/W xxx.bin Step4: Choose “All” ,”0X94”, “Bin” and “Auto” Step5: Press to run the program Step6: Check result, If the words showed in red, need to run the program again...
  • Page 33: Failure Mode Of Panel

    241P4QPYK LCD Failure Mode Of Panel Quick reference for failure mode of LCD panel this page presents problems that could be made by LCD panel. It is not necessary to repair circuit board. Simply follow the mechanical Polarizer has bubbles instruction on this manual to eliminate failure by replace LCD panel.
  • Page 41 241P4QPYK LCD S c alar Diagram & C .B .A...
  • Page 44 241P4QPYK LCD Power Diagram & C .B .A...
  • Page 46: Control Diagram & C.b

    46 241P4QPYK LCD C ontrol Diagram & C .B .A.
  • Page 48: Led Diagram & C.b

    241P4QPYK LCD LED Diagram & C.B .A...
  • Page 50 241P4QPYK LCD C ontrol Diagram & C .B .A.
  • Page 52 52 241P4QPYK LCD J A C K Diagram & C .B .A.
  • Page 54 241P4QPYK LCD T X Diagram & C .B .A.
  • Page 56: Usb Diagram & C.b

    241P4QPYK LCD U S B Diagram & C .B .A.
  • Page 57: General Product Specification

    Issued by: Argent Chan/Paul Tsai Revision History Ver. Date (yy.mm.dd) Author Brief Description 2011.01.13 UC Hsu Initial version Blue: Changes than last version Red: TBD M4 Series Quick Specification table: M4 241P4 24” Wide 16:9 LCD Monitor 2011/09/21 PHILIPS 57 of 18...
  • Page 58 241P4QPYK LCD General Product Specification .CONTENTS FOREWORD ..........................61 PRODUCT PROFILE........................61 EDID H EADER ........................61 CANNING FREQUENCIES ......................61 :.......................62 MBIENT TEMPERATURE OWER ANGE ........................62 ELECTRICAL CHARACTERISTICS ..................62 NTERFACE ..........................63 IMING REQUIREMENT ......................65 OSD/K EYPAD FUNCTIONS ......................66 ORIZONTAL SCANNING .......................66 ERTICAL SCANNING ......................66 OWER INPUT CONNECTION ....................66...
  • Page 59 LASTICS FLAMMABILITY .......................71 5.12 EXTURE LOSSING OF HOUSING ..................71 5.13 ILT AND SWIVEL BASE ......................71 5.14 ENSINGTON .......................71 5.15 SHT 191/SHT560 ).71 RODUCT DIMENSION EIGHT EFER TO HILIPS APPROVED M4 241P4 24” Wide 16:9 LCD Monitor 2011/09/21 PHILIPS 59 of 18...
  • Page 60 241P4QPYK LCD General Product Specification 5.16 RANSPORTATION .........................72 5.17 SHT 560) ....72 ALLET ONTAINER LOADING EFER TO HILIPS APPROVED ENVIRONMENTAL CHARACTERISTICS ................74 USCEPTIBILITY OF DISPLAY TO EXTERNAL ENVIRONMENT ..........74 RANSPORTATION TESTS ......................74 ISPLAY DISTURBANCES FROM EXTERNAL ENVIRONMENT ..........74 ISPLAY DISTURBANCES TO EXTERNAL ENVIRONMENT .............74...
  • Page 61: Foreword

    30 minutes. PRODUCT PROFILE EDID Header 241P4QPY 1 User visible strings on .inf file Philips 241PQPY (24inch Wide LCD MONITOR 241P4QPY) 2 Manufacturer ID ( EDID data) 3 Product ID, "xxxx" 4 codes MSB(byte 12): 08 LSB (byte 11): B4...
  • Page 62: Ambient Temperature

    Scaler should be capable of below items. 1) Scaler must support color engine for Image enhancement feature (SmartImage) 2) Scaler must have enough memory to support PerfecTune feature and Philips OSD 3) Scaler must support SmartContras, 20M:1 SCR preferred 4) VGA signal Auto adjustment: Monitor automatically adjusts and optimizes resolution and frequency based on input signal defined by “Source”...
  • Page 63: Interface

    The input signals are applied to the display through DVI-D cable. Length : Please refer to cable bundle summary file Connector type : DVI-D male with DDC-2B pin assignments M4 241P4 24” Wide 16:9 LCD Monitor 2011/09/21 PHILIPS 63 of 18...
  • Page 64 241P4QPYK LCD General Product Specification White connector thumb-operated jackscrews with transplant pin protective cover. Pin Assignment: Pin No. Description T.M.D.S. data2- T.M.D.S. data2+ T.M.D.S. data2 shield No Connect No Connect DDC clock DDC data No Connect T.M.D.S. data1- T.M.D.S. data1+ T.M.D.S.
  • Page 65: Timing Requirement

    : Refer to Timing table Timing pixel clock over H/W limitation do not support. 1. Factory preset modes and preset modes are defined in the enclosed timing table file M4 241P4 24” Wide 16:9 LCD Monitor 2011/09/21 PHILIPS 65 of 18...
  • Page 66: Osd/Keypad Functions

    OSD Translation 8 LANGUAGES, w/o Turkish. Power On logo Power On Logo: Power On Show up Philips logo 3 seconds Change to input signal. This picture is reference only. The official drawing will send out by PM.
  • Page 67: Vga Display Identification

    It needs to support AUTO PIVOT function with SmartControl PC application tool. 3.14 Hot-key definition 3.15 Smart Image (formerly FGA, FACTORY GAMMA Alignment) 3.16 PerfectTune II A. PerfectTune must be done after warming 30 minutes at least. M4 241P4 24” Wide 16:9 LCD Monitor 2011/09/21 PHILIPS 67 of 18...
  • Page 68: Powersensor (Option, Refer To Quick Specification Table)

    241P4QPYK LCD General Product Specification B. PerfectTune must be performed after Auto Color. C. PerfectTune must be conducted through DVI or scaler embedded patterns. D. Delta E < 2.5 3.17 PowerSensor (option, refer to Quick specification table) 3.18 Smart Power (option) To reduce the power by adjusting backlight, contrast and color.
  • Page 69: Brightness

    = 0.313 ± 0.006 PerfecTune II y = 0.329 ± 0.006 5000K x = 0.345 ± 0.006 PerfecTune II y = 0.357 ± 0.006 Quality Inspection specification: M4 241P4 24” Wide 16:9 LCD Monitor 2011/09/21 PHILIPS 69 of 18...
  • Page 70: Mechanical Characteristics

    Mechanical characteristics Cosmetic - Philips ID Mechanical data files - ProE files required Location of Philips logo - Per Philips make-up sheet Gap between panel and front bezel < 1. mm (Typ.) Location of Control icons - Per Philips Graphic sheet...
  • Page 71: Plastic Mold Tooling

    Portrait Display : -1 ~91 5.14 Kensington Lock Must meet Kensington_slot.spec “TYE-M0004”. MMD request metal plate in Kensington hole. 5.15 Product dimension / Weight ( Refer to Philips approved SHT 191/SHT560 ) 241P4QPY Unit dimension : 565*518.46*220.18 Packed unit dimension: 605*442*252 mm (WW) Net weight : 5.9kg...
  • Page 72: Transportation

    3. Cold Drop test (for design reference) Un-package test 1. Sine vibration (operating) 2. Half sine shock test (non operation) 5.17 Pallet / Container loading (Refer to Philips approved SHT 560) Transportation standards refer to TYE-M0002 ,UAN-D1534 and UAW-0309. Air shipment - 241P4QPY...
  • Page 73 Stacking request in different transportation for all regions except EU/UK(SHT560) A. Air shipment 241P4QPY Air Transport Transport Type Pallet A Quantity of Products(sets) 605*2+10=1220 Shipping Pallet Length 252*3+10=766 6*3(layers)=18 Dimension(mm) Width 442*3+120=1446 Height M4 241P4 24” Wide 16:9 LCD Monitor 2011/09/21 PHILIPS 73 of 18...
  • Page 74: Environmental Characteristics

    241P4QPYK LCD General Product Specification B. Truck shipment- Stacking request in different transportation for EU/UK(SHT560) A. Land 45‘ Truck and Trailer (800X1200mm pallet) for EU B. Land 45‘ Truck and Trailer (1000X1200mm pallet) for UK 241P4QPY : Environmental characteristics The following sections define the interference and susceptibility condition limits that might occur between external environment and the display device.
  • Page 75: Exploded V Iew

    241P4QPYK LCD 5E.1LJ15.002 USB BOARD ASS'Y 5E.1LK02.001 POWER BOARD ASS'Y 5E.1LK01.001 MAIN (I/F) BOARD ASS'Y...
  • Page 76: Recommended P Arts List

    : 6K.0QC01.011 / new : 6K.0QC01.012 Panel+PCBA Styling Panel+PCBA Styling Model 9J.1LKK2.*** 45PCS location Description PCM code Philips 12NC AUO MAIN (I/F) BOARD ASS'Y 5E.1LK01.011 POWER BOARD ASS'Y 5E.1LK02.002 JACK BOARD ASS'Y 5E.1LJ06.001 USB BOARD ASS'Y 5E.1LK15.001 TX BOARD ASS'Y 5E.1LK07.011...
  • Page 77: Pcba Photos

    241P4QPYK LCD Panel & PCBA photos ITEM PCM Description LCDM24W M240HW02 V6 5F.LUDP0.021 AUO Z(AUO) 5E.1LK01.011 MAIN (I/F) BOARD ASS'Y 5E.1LK02.002 POWER BOARD ASS'Y 5E.1LJ26.001 LED BD ASS'Y ASSY CTRL BD 5E.1LJ03.001 (under FRONT BEZEL (under BZL ASS'Y (Sliver)with CTRL 6K.1LK05.001) 5E.1LJ06.001 JACK BD ASS'Y...
  • Page 78: Repair Tips

    241P4QPYK LCD 1.4 Attachment of SMDs 0. Warning - Locate the SMD on the solder lands by means of tweezers and solder the component on one side. Ensure that the component is positioned All ICs and many other semi -conductors are susceptible to correctly on the solder lands (see Fig.2A).
  • Page 79 IC data sheet. So as not to damage neighbouring components, it may be necessary to reduce some temperatures and times. More Information For more information on how to handle BGA devices, visit this URL: http://www.atyourservice.ce.philips.com (needs subscription). After login, select Magazine, then go to Workshop Information. Here you will find Information on how to deal with BGA-ICs.
  • Page 80: Repair Flow Chart

    241P4QPYK LCD Repair Flow Chart Bad Power Board Power Board Check Scaler Board Bad Scaler Board...
  • Page 81: Repair Flow Chart

    241P4QPYK LCD Repair Flow Chart Check Power Board Check LCD Panel Control Board Board...
  • Page 82: Safety Test Requirments

    241P4QPYK LCD Safety Test Requirements 3. Equipments and Connection All units that are returned for service or repair must 3.1. Equipments pass the original manufactures safety tests. Safety For example : testing requires both Hipot and Ground Continuity - Zentech 9032 PROGRAMMABLE AUT O SAFETY testing.
  • Page 83: Bzl&Ctrl Bd Replace

    241P4QPYK LCD Philips Monitor Be el and CTRL BD replace S P In order to make the touch function more sensitive. For service repair, please replace the whole module. When received the monitor, either Bezel or CTRL BD is out of function, please repair the whole module.
  • Page 84: Auto Color & User Reset

    241P4QPYK LCD Philips M3/M4 Series Auto Color SOP Step 1: Setup input timing (1920*1080@60Hz) and enter factory mode (press “Menu” & “Down” & “Power” buttons at the same time to turn on monitor). Step 2: Move cursor into “Burn-in Mode” and select “Yes” to enable burn-in mode.
  • Page 85 241P4QPYK LCD Philips M3/M4 Series User reset SOP Step 1: Turn on Monitor and Press “Menu” button to enter into user mode Choose “Setup” ->”Reset” ->”Yes”. Step 2: Run “Auto Adjustment”...

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