Solving Other Problems - Samsung ML-551 Series User Manual

MESSAGE MEANING
Staple Empty Staple cartridge is
empty.
Staple Low Staple cartridge is low.
Toner Not Compati- The toner cartridge you
ble have installed is not for
your machine.
Toner not installed The toner cartridge is not
installed or the CRUM
(Consumer Replaceable
Unit Monitor) in the car-
tridge is not properly con-
nected.
[tray type] cassette The tray is not properly
Out inserted.
Waste toner Full The waste toner bottle is
full.

SOLVING OTHER PROBLEMS

The following chart lists some conditions that may occur and the recom-
mended solutions. Follow the suggested solutions until the problem is cor-
rected. If the problem persists, call for service.
Other problems include:
• See "Power problems" on page 89.
• See "Paper feeding problems" on page 90.
• See "Printing problems" on page 90.
• See "Printing quality problems" on page 92.
• See "Common PostScript problems" on page 94.
• See "Common Windows problems" on page 95.
• See "Common Linux problems" on page 95.
• See "Common Mac problems" on page 96.
Power problems
Click this link to open an animation about power problems.
SUGGESTED SOLU-
TIONS
Replace the staple car-
tridge (See "Replacing
the stapler cartridge" on
page 106)
Prepare a new staple
cartridge
Install a Samsung-gen-
uine toner cartridge,
designed for your
machine.
Reinstall the toner car-
tridge two or three
times. If the problem
persists, the toner car-
tridge is not being
detected. Call for ser-
vice.
Close the tray.
Replace the waste toner
bottle.
Troubleshooting_ 89
CONDITION
The machine is • Plug in the power cord and then press the power
not receiving switch to turn the machine on.
power;
or the printer
cable connection
between the com-
puter and the
machine is not
connected prop-
erly.
Or press
• Disconnect the machine printer cable and recon-
nect it.
- For Local USB
- For Network Printing
SUGGESTED SOLUTIONS
(power) on the control panel.