NEC Express5800/R320a-E4 User Manual page 185

please update BMC firmware in a procedure same as procedure 4llection
To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in
the DataViewer.
To collect the dump with the ft server utility, use the utility screen of the component.
IMPORTANT: Acquire the dump only for the examination of a fault.
The dump can be collected in two ways. In each way, the dump file is stored under the directory of
/var/crash/ on the server.
Collecting dump of inactive module
The dump is acquired from the inactive CPU module (due to the occurrence of a fault or
forced stop).
Collecting dump under system operation
Either of the CPU modules is entered into the offline state and the dump is collected
during system operation. After the acquisition, the CPU module is returned to the online
state again. This can be done only in the duplex system.
However, this function is not supported in the current version.
Installing and Using Utilities 5-55