NETGEAR WNDR3700v4 User Manual
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NETGEAR WNDR3700v4 User Manual

N600 wireless dual band gigabit router
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See also: Installation Manual
N600 Wireless Dual Band Gigabit
Router WNDR3700v4
Us e r Manual
October 2015
202-11005-08
350 East Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR WNDR3700v4

  • Page 1 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Us e r Manual October 2015 202-11005-08 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Thank you for purchasing this NETGEAR product. You can visit to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity http://kb.netgear.com/app/answers/detail/a_id/11621.

  • Page 3: Table Of Contents

    Use NETGEAR genie after Installation ........17...
  • Page 4 Chapter 4 NETGEAR genie Advanced Home NETGEAR genie Advanced Home Screen ....... . 34 Setup Wizard .
  • Page 5 N600 Wireless Dual Band Gigabit Router WNDR3700v4 View Logs of Web Access or Attempted Web Access ..... 75 Manage the Configuration File ........76 Back Up Settings .
  • Page 6 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Power LED Is Off or Blinking ........110 LEDs Never Turn Off .

  • Page 7: Chapter 1 Hardware Setup

    Get t in g to kn o w yo u r ro ute r The N600 Wireless Dual Band Gigabit Router WNDR3700v4 provides an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL).

  • Page 8: Unpack Your Router

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Unpack Your Router Your box should contain the following items: • N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Router stand • AC power adapter (plug varies by region) • Category 5E (Cat 5E) Ethernet cable •...
  • Page 9 N600 Wireless Dual Band Gigabit Router WNDR3700v4 The following table describes the LEDs, icons, and buttons on the front panel from left to right. Icon Description Power • Solid amber. The unit is starting up after being powered on. •...

  • Page 10: Back Panel

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Back Panel The back panel has the On/Off button and port connections as shown in the figure. USB port Power input Four Ethernet WAN port On/Off button LAN ports Figure 2. Back panel...

  • Page 11: Attach The Stand

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Attach the Stand For optimal wireless network performance, use the stand (included in the package) to position your router upright. Orient your router vertically. Insert the tabs of the stand into the slots on the bottom of your router as shown.

  • Page 12: Cable Your Router

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Away from electrical devices that are potential sources of interference, such as ceiling fans, home security systems, microwaves, computers, or the base of a cordless phone or 2.4-GHz cordless phone. • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.

  • Page 13: Verify The Cabling

    Disconnect the cable from the modem (2). You will connect it to the router later. Locate the Ethernet cable that came with the NETGEAR product. Securely insert that Ethernet cable into your modem and into the Internet port of the router (3).
  • Page 14 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Verify that the LAN LEDs (1 through 4) are lit for any computers cabled to the router by an Ethernet cable. Hardware Setup...

  • Page 15: Chapter 2 Getting Started With Netgear Genie

    Co n n ec t i ng t h e router This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter.

  • Page 16: Router Setup Preparation

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Router Setup Preparation You can allow NETGEAR genie to automatically set up your router, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.

  • Page 17: Use Netgear Genie After Installation

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again if you want to view or change settings for the router.

  • Page 18: Dashboard (Basic Home Screen)

    • Help & Support. Visit the NETGEAR support site to get information, help, and product documentation. These links work once you have an Internet connection. Getting Started with NETGEAR genie...

  • Page 19: Join Your Wireless Network

    Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect. Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.

  • Page 20: Netgear Genie App And Mobile Genie App

    NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps. Retrieve wireless password About genie...

  • Page 21: Chapter 3 Netgear Genie Basic Settings

    NETGEAR genie Basic Settings Yo u r I n te r n e t co n n e c t i o n a nd n e two rk This chapter contains the following sections: • Basic Home Screen •...

  • Page 22: Basic Home Screen

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Basic Home Screen The genie Basic Home screen is shown in the following figure: Internet Setup The Internet Setup screen is where you view or change basic ISP information. You can use the Setup Wizard to detect the Internet connection and automatically set up the router.

  • Page 23: Internet Setup Screen Fields

    If you have problems with your connection, check to make sure that the settings in this screen match the information from your ISP. Click Apply to save your settings. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 9, Troubleshooting.

  • Page 24: Attached Devices

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

  • Page 25: Parental Controls

    Live Parental Controls uses free OpenDNS accounts. If you do not have one, you can create one now. Log in to manage Parental Control settings. Click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management utility. NETGEAR genie Basic Settings...
  • Page 26 N600 Wireless Dual Band Gigabit Router WNDR3700v4 After installation, Live Parental Controls automatically starts. Click Next, read the note, and click Next again to proceed. You are prompted to log in or create a free account. Select the radio button that applies to you and click Next.

  • Page 27: Readyshare Storage

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select the radio button for the filtering level that you want and click Next. Click the Take me to the status screen button. Parental controls are now set up for the router. The dashboard shows Parental Controls as enabled.

  • Page 28: Basic Wireless Settings

    To view or change basic wireless settings:  NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

  • Page 29: Wireless Settings Screen Fields

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select Basic > Wireless to display the Wireless Settings screen. The screen sections, settings, and procedures are explained in the following sections. Make any changes that are needed and click Apply to save your settings.

  • Page 30: Change Wpa Security Option And Password

    (maximum) name in this field. This field is case-sensitive. The default SSID is randomly generated, and NETGEAR strongly recommends that you do not change this setting. Channel. This setting is the wireless channel the gateway uses. Enter a value from 1 through 13.

  • Page 31: Guest Networks

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Guest Networks Adding a guest network allows visitors at your home to use the Internet without having your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n...

  • Page 32: Guest Network Wireless Security Options

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network.

  • Page 33: Chapter 4 Netgear Genie Advanced Home

    NETGEAR genie Advanced Home S p e c i f y c u stom s e t t i n g s This chapter contains the following sections: • NETGEAR genie Advanced Home Screen • Setup Wizard • WPS Wizard •...

  • Page 34: Netgear Genie Advanced Home Screen

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 NETGEAR genie Advanced Home Screen The genie Advanced Home dashboard presents status information. The content is the same as what is on the Router Status screen available from the Administration menu. The genie...

  • Page 35: Wps Wizard

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select Yes and click Next. The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. The following screen displays: WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network.

  • Page 36: Setup Menu

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green.

  • Page 37: Wan Setup

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port.

  • Page 38: Default Dmz Server

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from functioning. Open NAT provides a much less secured firewall, but allows almost all Internet applications to function.

  • Page 39: Change The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...

  • Page 40: Lan Setup

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Table 1. Common MTU sizes (continued) Application 1436 Used in PPTP environments or with VPN. 1400 Maximum size for AOL DSL. Typical value to connect to dial up ISPs. To change the MTU size: ...

  • Page 41: Lan Setup Screen Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select Advanced > Setup > LAN Setup to display the following screen: Enter the settings that you want to customize. These settings are described in the following section, LAN Setup Screen Settings. Click Apply to save your changes.

  • Page 42: Use The Router As A Dhcp Server

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 • Starting IP Address. Specify the start of the range for the pool of IP addresses in the same subnet as the router. • Ending IP Address. Specify the end of the range for the pool of IP addresses in the same subnet as the router.

  • Page 43: Optimize Internet Gaming With Upstream Qos

    Upstream Quality of Service (QoS) assigns a high priority to Internet traffic from your gaming system.NETGEAR recommends that only gamers enable the Upstream QoS feature. If you do not game and you turn on this feature, some applications might not perform as well as usual.

  • Page 44: Create A Qos Policy

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select ADVANCED > Setup > QoS Setup. Select the Enable Upstream QoS (Optimized for Gaming) check box. Specify the maximum uplink bandwidth for your Internet connection: • If you know what your uplink bandwidth is, type it in the Uplink bandwidth Maximum field.
  • Page 45 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > QoS Setup.

  • Page 46: Create A Qos Policy For Online Games

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button. From the Priority Category menu, if Applications is not already selected, select Applications. The page adjusts.
  • Page 47 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select ADVANCED > Setup > QoS Setup. Click the Set Up QoS Rule button. Scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button. From the Priority Category menu, select Online Gaming.

  • Page 48: Create A Qos Policy For A Router's Ethernet Lan Port

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 The page adjusts. From the Online Gaming menu, select an online game. The QoS Policy for field adjusts depending on which online game you chose. From the Priority menu, select the priority for Internet access for this traffic relative to other applications and traffic.
  • Page 49 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select ADVANCED > Setup > QoS Setup. Click the Set Up QoS Rule button. Scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button. From the Priority Category menu, select Ethernet LAN Port.

  • Page 50: Create A Qos Policy For A Mac Address

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 The page adjusts. From the Ethernet LAN port menu, select an Ethernet LAN port. From the Priority menu, select the priority for Internet access for this port’s traffic relative to other applications. The options are Low, Normal, High, and Highest.
  • Page 51 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Click the Set Up QoS Rule button. Scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button. From the Priority Category menu, select MAC Address. The page adjusts.

  • Page 52: Edit Or Delete An Existing Qos Policy

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields. If the device does not appear in the MAC Device List, click Refresh. If it still does not appear, fill in these fields manually.

  • Page 53: Wi-Fi Multimedia Quality Of Service

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Wi-Fi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes wireless voice and video traffic over the WiFi link. WMM QoS is automatically enabled for the router. WMM QoS prioritizes wireless data packets from different applications based on four access categories: voice, video, best effort, and background.

  • Page 54: Chapter 5 Storage

    Safely Remove a USB Drive • Media Server • Specify Approved USB Devices • Connect to the USB Drive from a Remote Computer • Access the Router USB Drive Remotely Using FTP For more information about ReadySHARE features, visit www.netgear.com/readyshare.

  • Page 55: Readyshare Access

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 ReadySHARE Access ReadySHARE lets you access and share or a USB drive connected the router USB port. (If your USB device has special drivers, it is not compatible.) When you connect the USB device, it might take up to 2 minutes before it is ready for sharing.
  • Page 56 N600 Wireless Dual Band Gigabit Router WNDR3700v4 To share files with your friends and family:  Insert your USB drive into the USB port on the router either directly or with a USB cable. Computers on your local area network (LAN) can automatically access this USB drive using a web browser or Microsoft Networking.

  • Page 57: Storage Basic Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Storage Basic Settings You can view or edit basic settings for router a USB storage device attached to your router. To go to Storage Basic Settings:  Select Basic > ReadySHARE. By default, the USB storage device is available to all computers on your local area network (LAN).

  • Page 58: Add Or Edit A Network Folder

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Add or Edit a Network Folder Select Basic > ReadySHARE, and click Edit. Specify the changes that you want to make: • To add a folder, click Create Network Folder. • To edit a folder, select its radio button and then click Edit.

  • Page 59: Storage Advanced Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Storage Advanced Settings You can set up the device name, workgroups, and network folders for your USB device. To go to USB Storage (Advanced Settings):  On the USB Settings screen, click the Edit button to display the following screen: You can use this screen to specify access to the USB storage device.

  • Page 60: Safely Remove A Usb Drive

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Available Network Folders You might need to scroll down to view this section of the screen: • Share Name. If only one device is connected, the default share name is USB_Storage. You can click the name shown, or you can type it in the address field of your web browser.

  • Page 61: Specify Approved Usb Devices

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Specify Approved USB Devices For more security, you can set up the router to share approved USB devices only. You can access this feature from the Advanced Setup menu on the Advanced tab.

  • Page 62: Connect To The Usb Drive From A Remote Computer

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Connect to the USB Drive from a Remote Computer To connect to the USB drive from remote computers with a web browser, use the router’s Internet port IP address. If you are using Dynamic DNS, you can type the DNS name rather than the IP address.

  • Page 63: Chapter 6 Security

    Security Ke e p u n wa n te d con te nt o ut o f yo ur n e two r k This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network.

  • Page 64: Keyword Blocking Of Http Traffic

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. Select Advanced > Security > Block Sites.

  • Page 65: Block Services (Port Filtering)

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
  • Page 66 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Click Add to add a service. The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.

  • Page 67: Schedule Blocking

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Schedule Blocking You can specify the days and time that you want to block Internet access. To schedule blocking:  Select Advanced > Security > Schedule to display the following screen: Set up the schedule for blocking keywords and services.

  • Page 68: Security Event Email Notifications

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often. To set up email notifications: ...

  • Page 69: Chapter 7 Administration

    Administration M a n a ge your n e t work This chapter describes the router settings for administering and maintaining your router and home network. See Remote Management on page 98 for information about upgrading or checking the status of your router over the Internet. For information about monitoring Internet traffic, see Traffic Meter on page 107.

  • Page 70: Upgrade The Firmware

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Upgrade the Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product.

  • Page 71: View Router Status

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 View Router Status To view router status and usage information, select Advanced Home or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware.

  • Page 72: Internet Port

    IP Subnet Mask. The IP subnet mask that the Internet (WAN) port of the router uses. Domain Name Server. The Domain Name Server addresses that the router uses. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.

  • Page 73: Wireless Settings (2.4 Ghz And 5 Ghz)

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 To stop the polling entirely, click Stop. Connection Status Button On the Router Status screen in the Internet Port pane, click the Connection Status button to view connection status information. Figure 6. View connection status information The Release button returns the status of all items to 0.
  • Page 74 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Name (SSID). The wireless network name (SSID) that the router uses. The default name for 5 GHz ends in -5G to distinguish it from the 2.4-GHz network. Region. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world.

  • Page 75: View Logs Of Web Access Or Attempted Web Access

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 View Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access. Up to 256 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user.

  • Page 76: Manage The Configuration File

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Manage the Configuration File The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.

  • Page 77: Set Password

    Click Apply so that your changes take effect. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then if you forget the password, you can recover it. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.

  • Page 78: Chapter 8 Advanced Settings

    Advanced Settings C u s to m ize you r ne t work This chapter describes the advanced features of your router. The information is for readers with advanced networking knowledge who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed.

  • Page 79: Advanced Wireless Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the following screen: Scroll to view more settings The following settings are available in this screen: Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless router by clearing this check box.

  • Page 80: Restrict Wireless Access By Mac Address

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Transmit Power Control. You can change the transmit power of each wireless radio. A lower setting for transmit power reduces the power consumption of the router but also reduces the wireless coverage. Turn off wireless signal by schedule. You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection.

  • Page 81: Wireless Ap

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 To restrict access based on MAC addresses:  On the Advanced Wireless Settings screen, click the Setup Access List to display the Wireless Card Access List. Click Add to add a wireless device to the wireless access control list.

  • Page 82: Wireless Repeating Function (Wds)

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select the Enable Access Point Mode check box. Scroll down to view the bottom half of the screen to display more instructions. Use an Ethernet cable to connect the Internet port of this router to a LAN port in the other router.
  • Page 83 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Wireless repeating is a type of Wireless Distribution System (WDS). A WDS allows a wireless network to be expanded through multiple access points instead of using a wired backbone to link them. The following figure shows a wireless repeating scenario.
  • Page 84 N600 Wireless Dual Band Gigabit Router WNDR3700v4 For you to set up a wireless network with WDS, both access points must meet the following conditions: • Both access points have to use the same SSID, wireless channel, and encryption mode.

  • Page 85: Set Up The Base Station

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 If you are setting up a point-to-point bridge, select this check box. If you want all client traffic to go through the other access point (repeater with wireless client association), leave this check box cleared.

  • Page 86: Set Up A Repeater Unit

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. Note: If you are using the WNDR3700v4 base station with a non-NETGEAR router as the repeater, you might need to change additional configuration settings. In particular, you should disable the DHCP server function on the wireless repeater AP.

  • Page 87: Remote Computer Access Basics

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Remote Computer Access Basics When a computer on your network needs to access a computer on the Internet, your computer sends your router a message containing the source and destination address and process information. Before forwarding your message to the remote computer, your router has to modify the source information and create and track the communication session so that replies can be routed back to your computer.

  • Page 88: Port Triggering To Open Incoming Ports

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 router then modifies the message to restore the original address information replaced by NAT. Your router sends this reply message to your computer, which displays the web page from www.example.com. The message now contains the following address and port information.

  • Page 89: Port Forwarding To Permit External Host Communications

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Upon receiving the incoming message to destination port 33333, your router checks its session table to determine whether there is an active session for port number 33333. Finding an active session, the router restores the original address information replaced by NAT and sends this reply message to your computer.

  • Page 90: How Port Forwarding Differs From Port Triggering

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Your router receives the request message and looks in its rules table for any rules covering the disposition of incoming port 80 traffic. Your port forwarding rule specifies that incoming port 80 traffic should be forwarded to local IP address 192.168.1.123. Therefore, your router modifies the destination information in the request message: The destination address is replaced with 192.168.1.123.

  • Page 91: Add A Custom Service

    To set up port forwarding:  Tip: To ensure that your server computer always has the same IP address, use the reserved IP address feature of your WNDR3700v4 router. Select Advanced Setup > Port Forwarding/Port Triggering to display the following screen: Port Forwarding is selected as the service type.

  • Page 92: Edit Or Delete A Port Forwarding Entry

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Click the Add Custom Service button to display the following screen: In the Service Name field, enter a descriptive name. In the Protocol list, select the protocol. If you are unsure, select TCP/UDP.

  • Page 93: Set Up Port Triggering

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 To make a local web server public:  Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your router always gives your web server an IP address of 192.168.1.33.
  • Page 94 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select the Port Triggering radio button to display the port triggering information. Clear the Disable Port Triggering check box if it is selected. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled.

  • Page 95: Dynamic Dns

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Click Apply. The service appears in the Port Triggering Portmap table. Dynamic DNS If your Internet service provider (ISP) gave you a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS).

  • Page 96: Static Routes

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Static Routes Static routes provide additional routing information to your router. Typically, you do not need to add static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network.
  • Page 97 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP. Select the Active check box to make this route effective.

  • Page 98: Remote Management

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Remote Management The remote management feature lets you upgrade or check the status of your WNDR3700v4 router over the Internet. To set up remote management:  Select Advanced > Advanced Setup > Remote Management.

  • Page 99: Usb Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 USB Settings For added security, the router can be set up to share only approved USB devices. See Specify Approved USB Devices on page 61 for the procedure. Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed.

  • Page 100: Ipv6

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the router and which ports (internal and external) that device has opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.

  • Page 101: Auto Detect Fields

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Auto Detect Fields In the IPv6 screen, when you select Auto Detect from the drop-down list, the following screen displays. The Connection Type field indicates the connection type detected. The following fields are...

  • Page 102: Auto Config

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 function has two modes. The default is Secured mode, which checks both TCP and UDP packets. For Open mode, the checking is applied only to the UDP connection. Auto Config In the IPv6 screen, when you select Auto Config from the drop-down list, the following screen displays.

  • Page 103: 6To4 Tunnel

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 6to4 Tunnel In the IPv6 screen, when you select 6to4 Tunnel from the drop-down list, the following screen displays. The following fields are included in this screen: Remote 6to4 Relay Router. The remote relay router to which your router creates the 6to4 tunnel.

  • Page 104: Fixed

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Fixed In the IPv6 screen, when you select Fixed from the drop-down list, the following screen displays. The following fields are included in this screen: IPv6 Fixed WAN Setup IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router’s WAN interface.

  • Page 105: Dhcp

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 DHCP In the IPv6 screen, when you select DHCP from the drop-down list, the following screen displays. The following fields are included in this screen: User Class. Most people do not need to fill in this field, but if your ISP has given you a specific host name, enter it here.

  • Page 106: Pppoe

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 PPPoE In the IPv6 screen, when you select PPPoE from the drop-down list, the following screen displays. The following fields are included in this screen: Login. This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, then you would put JerAB in this field.

  • Page 107: Traffic Meter

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic passing through your router’s Internet port, set limits for traffic volume, and get a live update of traffic usage. To monitor Internet traffic: ...

  • Page 108: Chapter 9 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...

  • Page 109: Quick Tips

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: Turn off and unplug the modem. Turn off the router and computers.

  • Page 110: Troubleshoot With The Leds

    Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Check that you are using the 12V DC, 5A power adapter that NETGEAR supplied for this product. •...

  • Page 111: Wireless 2.4 Ghz And 5 Ghz Leds Are Off

    Cannot Access the Internet If you can access WNDR3700v4 router but not the Internet, check to see if the router can obtain an IP address from your Internet service provider (ISP). Unless your ISP provides a...
  • Page 112 Router Status screen. To check the WAN IP address:  Start your browser, and select an external site such as www.netgear.com. Access the router interface at www.routerlogin.net. Select Administration > Router Status. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.

  • Page 113: Changes Not Saved

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection. Changes Not Saved If the router does not save the changes you make in the router interface, check the following: •...

  • Page 114: Wireless Signal Strength

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 • If you want to check the wireless settings for the router, use an Ethernet cable to connect a computer to a LAN port on the router. Then log in to the router and select Setup >...

  • Page 115: Appendix A Supplemental Information

    Supplemental Information This appendix includes the following sections: • Factory Settings • Technical Specifications...

  • Page 116: Factory Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Restore Factory Settings button on the router for at least 5 seconds.

  • Page 117: Technical Specifications

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Table 2. Factory default settings (continued) Feature Default behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US, otherwise varies by region...
  • Page 118 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Table 3. WNDR3700v4 router specifications (continued) Feature Description 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45 Wireless Maximum wireless signal rate complies with the IEEE 802.11 standard. See the footnote for the previous table. Radio data rates...

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