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Washing Machine
This manual is made with 100% recycled paper.
ARNO-WIFI_F900E-03285E-02_EN_150722.indd 1
ARNO-WIFI_F900E-03285E-02_EN_150722.indd 1
user manual
imagine
the possibilities
Thank you for purchasing this Samsung product.
WF12F9****
2015-07-24
2015-07-24
10:55:44
10:55:44

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Summary of Contents for Samsung WF12F9 series

  • Page 1 WF12F9**** Washing Machine user manual This manual is made with 100% recycled paper. imagine the possibilities Thank you for purchasing this Samsung product. ARNO-WIFI_F900E-03285E-02_EN_150722.indd 1 ARNO-WIFI_F900E-03285E-02_EN_150722.indd 1 2015-07-24 2015-07-24 10:55:44 10:55:44...
  • Page 2: Table Of Contents

    contents SETTING UP YOUR WASHING Checking the parts Meeting installation requirements MACHINE Electrical supply and grounding Water Supply Drain Flooring Surrounding temperature Alcove or closet installation Installing your washing machine WASHING A LOAD OF LAUNDRY Washing for the fi rst time Basic instructions Using the control panel Child Lock...
  • Page 3 TROUBLESHOOTING AND Check these points if your washing machine... Information codes INFORMATION CODES CYCLE CHART Cycle chart APPENDIX Fabric care chart Protecting the environment Sheet of household washing machines (EU Only) Information of main washing programmes Open Source Announcement OpenSSL English - 3 ARNO-WIFI_F900E-03285E-02_EN_150722.indd 3 ARNO-WIFI_F900E-03285E-02_EN_150722.indd 3...
  • Page 4 Congratulations on your new Samsung washer. This manual contains important information on the installation, use and care of your appliance. Please take time to read this manual to take full advantage of your washer’s many benefi ts and features.
  • Page 5 1. This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Page 6 safety information 8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
  • Page 7 Do not install this appliance in a location where gas may leak. - This may result in electric shock or fi re. Do not use an electric transformer. - It may result in electric shock or fi re. Do not use a damaged power plug, damaged power cord or loose wall socket. - This may result in electric shock or fi...
  • Page 8 - Failure to do so may result in electric shock or fi re. If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung Customer Service. - This may result in electric shock or fi re.
  • Page 9 The use for business purposes qualifi es as product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 10 safety information Do not wash, spin or dry water-proof seats, mats or clothing (*) unless your appliance has a special program for washing these items. - Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in injury or damage to the washing machine, walls, fl...
  • Page 11 Do not wash clothing with large buckles, buttons, or other heavy metal. Do not leave the laundry which you have added detergent or applied stain remover or pretreatment onto the laundry without washing it for a period of time. - This may result in discoloration. Sort the laundry by color on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions.
  • Page 12: Setting Up Your Washing Machine

    Carefully unpack your washing machine, and make sure you’ve received all of the parts shown below. If your washing machine was damaged during shipping, or if you do not have all of the parts, contact Samsung Customer Service or your Samsung dealer. Work top...
  • Page 13: Meeting Installation Requirements

    MEETING INSTALLATION REQUIREMENTS Electrical supply and grounding Never use an extension cord. Use only the power cord that comes with your washing machine. WARNING When preparing for installation, ensure that your power supply off ers: • AC 220-240 V / 50 Hz fuse or circuit breaker •...
  • Page 14: Flooring

    Drain Samsung recommends a standpipe height of 65cm. The drain hose must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose. The drain hose is attached at the factory.
  • Page 15 STEP 2 Removing the shipping bolts Before installing the washing machine, you must remove all shipping bolts from the back of the unit. 1. Loosen all the bolts with the supplied wrench. Option 2. Hold the bolt with the spanner and pull it through the wide section of the hole.
  • Page 16: Connecting The Water And Drain

    setting up your washing machine STEP 3 Adjusting the Levelling feet When installing your washing machine, ensure that the power plug, the water supply and the drain are easily accessible. 1. Slide the washing machine into position. 2. Level your washing machine by turning the levelling feet in and out as necessary by hand.
  • Page 17 Connecting the water supply hose 1. Remove the adaptor from the water supply hose. Adaptor Water supply hose 2. First, using a ‘+’ type screwdriver, loosen the four screws on the adaptor. Next, take the adaptor and turn part (2) following the arrow until there is a 5 mm gap.
  • Page 18 setting up your washing machine ✗ 6. Turn on the water supply and ensure that no water leaks from the water valve, tap or adaptor. If there is a water leaks, repeat the previous steps. Do not use your washing machine if there is a water leak. ✗...
  • Page 19 STEP 6 Calibration mode Samsung washing machine detects the laundry weight automatically. For more accurate weight detection, please run Calibration Mode after the installation. Calibration Mode is done by following the steps below. 1. Remove laundry or any contents in the machine and turn off the machine.
  • Page 20: Washing A Load Of Laundry

    With your new Samsung washing machine, the hardest part of doing laundry will be deciding which load to wash fi rst. WASHING FOR THE FIRST TIME Before washing laundry for the fi rst time, you must run a complete empty cycle (i.e. no laundry).
  • Page 21: Using The Control Panel

    USING THE CONTROL PANEL Select the tumble pattern and spin speed for the cycle. For detailed information, refer to “Washing clothes using the cycle selector”. (see page 27) Cotton - For average or lightly soiled cottons, bed linen, table linen, underwear, towels, shirts, etc.
  • Page 22 washing a load of laundry DIGITAL GRAPHIC Displays the remaining wash cycle time, all cycle information, and error messages. DISPLAY Press this button repeatedly to cycle through the available water TEMP SELECTION temperature options: (Cold Water , 20 ˚C, 30 ˚C, 40 ˚C , 60 ˚C and BUTTON 95 ˚C).
  • Page 23 For lightly soiled garments and less than 2 kg laundry that you require quickly. It takes about minimum 15 minute, but can vary from the indicated values depending on water pressure, water hardness, water inlet temperature, room temperature, type and amount of washing and degree of soiling, utilized detergent unbalaced load, fl...
  • Page 24: Child Lock

    washing a load of laundry Child Lock The Child Lock function allows you to lock the buttons so that the wash cycle you’ve chosen can’t be changed. Activating/Deactivating If you want to activate or deactivate the Child Lock function, press the Temp and Rinse buttons at the same time for 3 seconds.
  • Page 25: Smart Check

    4, 4S, 5 Downloading the Samsung Smart Washer app Download the Samsung Smart Washer app to your mobile phone from the Android market (Play store) or Apple App store and install it. You can easily fi nd it by searching for “Samsung Smart Washer”.
  • Page 26: Delay End

    washing a load of laundry Delay End You can set the washing machine to fi nish your wash automatically at a later time, choosing a delay of between 3 to 19 hours (in 1 hour increments). The hour displayed indicates the time at which the wash will be fi...
  • Page 27: Washing Clothes Using The Cycle Selector

    Washing clothes using the cycle selector Your new washing machine makes washing clothes easy, using Samsung’s “Fuzzy Control” automatic control system. When you select a wash program, the machine will set the correct temperature, washing time, and washing speed. 1. Turn on your sink’s water tap.
  • Page 28: Washing Clothes Manually

    washing a load of laundry Washing clothes manually You can wash clothes manually without using the Cycle Selector. 1. Turn the water supply on. 2. Press the Power button on the washing machine. 3. Open the door. 4. Load the articles loosely into the drum one at a time, without overfi lling it. 5.
  • Page 29: Detergent And Additives Information

    Determining the load capacity Do not overload the washing machine or your laundry may not wash properly. Use the chart below to determine the load capacity for the type of laundry you are washing. Fabric Type Load Capacity Model WF12F9E6P4* Cotton 12.0 kg Synthetics...
  • Page 30: Detergent Drawer

    washing a load of laundry Detergent drawer Your washing machine has separate compartments for dispensing detergent and fabric softener. Add all laundry additives to the correct compartment before starting your washing machine. Do not open the detergent drawer while your washing machine is running or you might be exposed to hot water or steam.
  • Page 31: Smart Control

    You may not be able to connect to the Internet due to a fi rewall. In this case, ask your Internet service provider for assistance.If you cannot connect the washer to the Internet even after contacting your Internet service provider, please contact a Samsung Electronics dealer or service center.
  • Page 32: Setting The Network (Android)

    1. Touch and bring up the applications menu on your phone. Then fi nd and open the “Play Store” icon. 2. Once the “Play Store” has been open, do a search. 3. Once the search box appears type in “Samsung Smart Washer”. English - 32 ARNO-WIFI_F900E-03285E-02_EN_150722.indd 32 ARNO-WIFI_F900E-03285E-02_EN_150722.indd 32...
  • Page 33 4. Once the search is complete the App “Samsung Smart Washer” will be displayed. You need to download this App to your phone. Make sure the app changes from “Free” to “Installed” 5. Once the phone app has been downloaded to your phone, you are now ready to set up the washer Wi-Fi control.
  • Page 34 9. Once you are connected to the selected network go back to the applications screen on your mobile phone. Once you are in the phones application screen touch the Samsung icon “Samsung Smart Washer” that was downloaded at the beginning of this process.
  • Page 35 10. After opening the Samsung app, select “Select a Country” and then “Connection setup”. 11. You need to fi rst press the Power button to activate the your machine. You can activate the machine to any wash cycle. 12. Simultaneously hold down the Smart Control + Delay End buttons for 5 seconds.
  • Page 36 smart control 14. After the AP menu appears on the LED screen, press the Start/Pause button. Once the Start/Pause button is pressed the “AP” displayed on the LED screen should start to blink. If the you press the Start/Pause and the “AP” doesn’t blink try again after a moment.
  • Page 37 18. The ‘oAP’ code appears on the display panel of the washing machine and the “Transfer complete” message appears on the mobile app. The phone is now connected to the machine through the network. If the “FAP” code appears on the display panel, press the Start/Pause button and restart from Step 14.
  • Page 38: Setting The Network (Ios)

    The application screen shown in this manual may diff er from the screen on your mobile device. 1. Find and open the “App Store” icon. 2. Once the “App Store” has been open, do a search. 3. Once the search box appears type in “Samsung Smart Washer”. English - 38 ARNO-WIFI_F900E-03285E-02_EN_150722.indd 38 ARNO-WIFI_F900E-03285E-02_EN_150722.indd 38...
  • Page 39 4. Once the search is complete the App “Samsung Smart Washer” will be displayed. You need to download this App to your phone. Make sure the app changes from “Free” to “Installed” 5. Once the phone app has been downloaded to your phone, you are now ready to set up the washer Wi-Fi control.
  • Page 40 smart control 8. After you activate the machine, press the Temp + Start/Pause buttons simultaneously for 5 seconds. Then the “AP” menu appears on the LED screen. 9. After the AP menu appears on the LED screen, press the Start/Pause button. Once the Start/Pause button is pressed the “AP”...
  • Page 41 Samsung icon “Samsung Smart Washer” that was downloaded at the beginning of this process. 13. After opening the Samsung app, select “Connection setup”. 14. Tap the “Setting Start” and input your SSID, Authentication Type, Encryption Type, password of AP.
  • Page 42 smart control 15. The ‘oAP’ code appears on the display panel of the washing machine and the “Transfer complete” message appears on the mobile app. 16. After the phone is connected to the machine, press the Temp + Start/Pause buttons simultaneously for 5 seconds.
  • Page 43: Connecting To The Network Using The Wps Settings (For Wps-Enabled Routers Only)

    CONNECTING TO THE NETWORK USING THE WPS SETTINGS (FOR WPS-ENABLED ROUTERS ONLY) • Samsung washers use PBC as the WPS type. Check if the current wired/wireless router supports Wi-Fi Protected Setup™(WPS). • Check if the wired/wireless share has a WPS button.
  • Page 44: Indoor Control

    smart control INDOOR CONTROL Quick authentication (recommended) 1. The “Authentication” only needs to be run with the initial setup. Touch the “Indoor control” tab to search for the washer’s name. Once the washer’s name is displayed touch tab. 2. After you touch the washer name tab you need to touch the “OK” tab to proceed with the certifi...
  • Page 45 4. Follow the instructions displayed on the phone to start the washer setup. The waiting time for authentication is 20 seconds. Perform step 5 below within 20 seconds. 5. Press the Smart Control button. If the lamp on the Smart Control button is on, press the Smart Control button once to turn it off .
  • Page 46: Authentication (If The Quick Authentication Method Fails)

    smart control Authentication (if the quick authentication method fails) 1. The “Authentication” only needs to be run with the initial setup. Touch the “Indoor control” tab to search for the washer’s name. Once the washer’s name is displayed touch tab. 2.
  • Page 47 4. After you touch the confi rm tab you will now start preparing the certifi cation. 5. Follow the instructions displayed on the phone to start the washer setup. The waiting time for authentication is 20 seconds. Perform step 6 below within 20 seconds. 6.
  • Page 48 smart control 7. Once the Start/Pause button is pressed the “PS” will start to blink. Once it starts blinking the phone will automatically start to connect. 8. After the “PS” is displayed, press the Temp + Start/Pause buttons simultaneously for 5 seconds. Please wait until the Smart Control Enabled icon [ ...
  • Page 49: Using The Mobile App

    Then press the Smart Control button to activate the Smart Control function. When this function is activated, the ’Smart Control’ indicator will light up. Now press the “Samsung Smart Washer” icon. If you try to activate the Smart Control function while the door is open, the function will be activated at fi...
  • Page 50 “Cycle completes”. For iPhones, you need to run the Outdoor control function in the app fi rst to authenticate the Push Notifi cation service after registering your washer to the Samsung Smart appliance (www.samsungsmartappliance.com) website. English - 50 ARNO-WIFI_F900E-03285E-02_EN_150722.indd 50...
  • Page 51: Outdoor Control

    (http://www.samsungsmartappliance.com) 2. Enter the User ID and Password to log in. If you don’t have an account, press “Create a Samsung account” and fi ll in the form to become a member. 3. Select “My page”  “My page”. 4. Select “Add device”.
  • Page 52 smart control You can fi nd it on your mobile app. (Refer to No.2 on page 51.) 6. Tap the ‘Washers/Dryers’ tab and enter the mac address. (Web) 7. Click the “Certify device”. (Web) 8. Turn the Cycle Selector until “PS” is displayed on the display panel and press the Start/Pause button.
  • Page 53: Using The Mobile App

    Using the mobile app Register the appliance on the Samsung Smart Appliance website fi rst to control the washing machine using the outdoor control function. 1. Press the Smart Control button. 2. Tap the “Outdoor control” tab. 3. Enter the ID and...
  • Page 54: Cleaning And Maintaining Your Washing Machine

    cleaning and maintaining your washing machine Keeping your washing machine clean improves its performance, wards off unnecessary repairs, and lengthens its life. ECO DRUM CLEAN This course is a self-cleaning course that removes mold that may occur inside the washing machine. 1.
  • Page 55: Draining The Washing Machine In An Emergency

    The Eco Drum Clean Auto Alarm Function • If the “Eco Drum Clean” indicator on the display and the lamp on the Cycle Selector are lit after a wash, it indicates that tub (drum) cleaning is required. In this case, remove the laundry from the washing machine, turn the power on, and clean the drum by performing the Eco Drum Clean course.
  • Page 56: Cleaning The Debris Fi Lter

    cleaning and maintaining your washing machine CLEANING THE DEBRIS FILTER We recommend cleaning the debris fi lter 5 or 6 times a year, or when the error message of “5E” is displayed. (Refer to “Draining the washing machine in an emergency” in the previous section.) If foreign substances accumulate debris fi...
  • Page 57: Cleaning The Detergent Drawer And Drawer

    CLEANING THE DETERGENT DRAWER AND DRAWER RECESS 1. Press the release lever on the inside of the Release lever detergent drawer and pull the drawer out. liquid detergent box (Option) 2. Remove the softener divider and the liquid detergent box (option) from the detergent drawer.
  • Page 58: Repairing A Frozen Washing Machine

    cleaning and maintaining your washing machine REPAIRING A FROZEN WASHING MACHINE If the temperature drops below freezing and your washing machine is frozen: 1. Unplug the washing machine. 2. Pour warm water over the tap to loosen the water supply hose. 3.
  • Page 59: English

    Door is locked shut or will • The door will not open until 3 minutes after the machine stops or the not open. power turns off . If the problem persists, contact your local Samsung Customer Service. English - 59 ARNO-WIFI_F900E-03285E-02_EN_150722.indd Sec11:59 ARNO-WIFI_F900E-03285E-02_EN_150722.indd Sec11:59 2015-07-24...
  • Page 60 • Call the after-sales service. cE/3E/Uc For any codes not listed above, or if the suggested solution doesn’t fi x the problem, call your Samsung Service Centre or local Samsung dealer. English - 60 ARNO-WIFI_F900E-03285E-02_EN_150722.indd Sec11:60 ARNO-WIFI_F900E-03285E-02_EN_150722.indd Sec11:60...
  • Page 61 cycle chart CYCLE CHART  user option) DETERGENT Spin Speed(MAX) rpm Max Temp PROGRAM Max load(kg) (˚C) Prewash wash Softener WF12F9E6P4*   Cotton 12.0 1400   Synthetics 1200   Denim   Bedding   Dark Garment 1200 ...
  • Page 62: Fabric Care Chart

    appendix FABRIC CARE CHART The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow the care label directions to maximize garment life and reduce laundry problems.
  • Page 63 Unit dimensions Width Depth Net weight Gross weight Package weight Water Pressure 50-800 Electrical connection Voltage 220-240 Power consumption 2000-2400 Frequency Name and address of company Samsung Electronics Co., Ltd. English - 63 ARNO-WIFI_F900E-03285E-02_EN_150722.indd 63 ARNO-WIFI_F900E-03285E-02_EN_150722.indd 63 2015-07-24 2015-07-24 10:56:27 10:56:27...
  • Page 64 appendix 1. Annual energy consumption is based on 220 standard washing cycles for cotton programs at 60 °C and 40 °C at full and partial load, and the consumption of off and left-on modes. Actual energy consumption will depend on how the appliance is used. 2.
  • Page 65: Open Source Announcement

    You may obtain the complete Corresponding Source code from us for a period of three years after our last shipment of this product by sending email to: oss.request@samsung.com If you want to obtain the complete Corresponding Source code in the physical medium such as CD-ROM, the cost of physically performing source distribution may be charged.
  • Page 66 appendix Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in eff ect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone’s free use or not licensed at all.
  • Page 67 or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.
  • Page 68 appendix would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.
  • Page 69 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.
  • Page 70 appendix [This is the fi rst released version of the Lesser GPL. It also counts as the successor of the GNU Library Public License, version 2, hence the version number 2.1.] Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public Licenses are intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users.
  • Page 71 A more frequent case is that a free library does the same job as widely used non-free libraries. In this case, there is little to gain by limiting the free library to free software only, so we use the Lesser General Public License. In other cases, permission to use a particular library in nonfree programs enables a greater number of people to use a large body of free software.
  • Page 72 appendix 3) You must cause the whole of the work to be licensed at no charge to all third parties under the terms of this License. 4) If a facility in the modifi ed Library refers to a function or a table of data to be supplied by an application program that uses the facility, other than as an argument passed when the facility is invoked, then you must make a good faith eff ort to ensure that, in the event an application does not supply such function or table, the facility still operates, and performs...
  • Page 73 the source code is not. Whether this is true is especially signifi cant if the work can be linked without the Library, or if the work is itself a library. The threshold for this to be true is not precisely defi ned by law. If such an object fi...
  • Page 74 appendix things: 1) Accompany the combined library with a copy of the same work based on the Library, uncombined with any other library facilities. This must be distributed under the terms of the Sections above. 2) Give prominent notice with the combined library of the fact that part of it is a work based on the Library, and explaining where to fi...
  • Page 75 Each version is given a distinguishing version number. If the Library specifi es a version number of this License which applies to it and “any later version”, you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation.
  • Page 76 appendix You should have received a copy of the GNU Lesser General Public License along with this library; if not, write to the Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA Also add information on how to contact you by electronic and paper mail. You should also get your employer (if you work as a programmer) or your school, if any, to sign a “copyright disclaimer”...
  • Page 77 OPENSSL This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http:// www.openssl.org/) This product includes cryptographic software written by Eric Young (eay@cryptsoft.com) LICENSE ISSUES ===================================================================== The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit.
  • Page 78 memo ARNO-WIFI_F900E-03285E-02_EN_150722.indd 78 ARNO-WIFI_F900E-03285E-02_EN_150722.indd 78 2015-07-24 2015-07-24 10:56:28 10:56:28...
  • Page 79 memo ARNO-WIFI_F900E-03285E-02_EN_150722.indd 79 ARNO-WIFI_F900E-03285E-02_EN_150722.indd 79 2015-07-24 2015-07-24 10:56:28 10:56:28...
  • Page 80 QUESTIONS OR COMMENTS? Country CALL OR VISIT US ONLINE AT 0330 SAMSUNG (7267864) www.samsung.com/uk/support DC68-03285E-02 ARNO-WIFI_F900E-03285E-02_EN_150722.indd 80 ARNO-WIFI_F900E-03285E-02_EN_150722.indd 80 2015-07-24 2015-07-24 10:56:28 10:56:28...

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