Panasonic KX-NS1000 Getting Started

Panasonic KX-NS1000 Getting Started

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Getting Started

Pure IP-PBX
KX-NS1000
Model No.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-NS1000: PCMPR Software File Version 001.00000 or later

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Summary of Contents for Panasonic KX-NS1000

  • Page 1: Getting Started

    Getting Started Pure IP-PBX KX-NS1000 Model No. Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-NS1000: PCMPR Software File Version 001.00000 or later...
  • Page 2: Table Of Contents

    Table of Contents Table of Contents 1 Before Installation ..................3 Outline ..........................4 For Your Safety .........................5 Unpacking ..........................7 2 Installation ....................9 Opening/Closing the Top Cover ..................10 Installing DSP Cards .......................13 Frame Earth Connection ....................14 Connecting to the LAN ....................15 2.4.1 Connecting the PBX to the LAN ..................15 2.4.2 Connecting the IP Telephones to the LAN ..............16...
  • Page 3: Before Installation

    Section 1 Before Installation Getting Started...
  • Page 4: Outline

    1.1 Outline 1.1 Outline This manual provides basic information about starting the PBX and using IP telephones. Note • In this manual, the suffix of each model number (e.g., KX-NS1000NE) is omitted unless necessary. • In this manual, terms are defined as follows: IP-PT IP Proprietary Telephone SIP extension...
  • Page 5: For Your Safety

    1.2 For Your Safety 1.2 For Your Safety To prevent personal injury and/or damage to property, be sure to observe the following safety precautions. The following symbols classify and describe the level of hazard and injury caused when this unit is operated or handled improperly.
  • Page 6 1.2 For Your Safety WARNING • Proper earthing (connection to earth) is very important to reduce the risk to the user of electrocution or to protect the PBX from the bad effects of external noise in the case of a lightning strike. •...
  • Page 7: Unpacking

    1.3 Unpacking 1.3 Unpacking Check the package contents. Main Unit ´ 1 CD-ROM (including manuals, etc.) ´ 1 ´ 1 Screw ´ 6 19-inch Rack Attachment AC Power Cord Bracket ´ 2 Hook Clip ´ 1 The type of the AC power cord may vary depending on the country/area of use. The KX-NS1000BX and KX-NS1000XE are supplied with 2 types of AC power cord.
  • Page 8 1.3 Unpacking Getting Started...
  • Page 9: Installation

    Section 2 Installation Getting Started...
  • Page 10: Opening/Closing The Top Cover

    2.1 Opening/Closing the Top Cover 2.1 Opening/Closing the Top Cover Opening the Top Cover CAUTION When opening the top cover, the power switch must be turned off. Confirm that the power switch is turned off. Power Switch Note In order to turn off the PBX’s power, a system shutdown using Web Maintenance Console must first be performed.
  • Page 11 2.1 Opening/Closing the Top Cover Slide the top cover then lift it off. Remove the support bar from the PBX. Closing the Top Cover Place the support bar onto the PBX. Getting Started...
  • Page 12 2.1 Opening/Closing the Top Cover Place the top cover onto the PBX. Then slide the top cover until it closes properly. Turn the screws clockwise to tighten. CAUTION For safety reasons, close the top cover and tighten the screws before operating the PBX. Getting Started...
  • Page 13: Installing Dsp Cards

    2.2 Installing DSP Cards 2.2 Installing DSP Cards CAUTION • Before touching the product (PBX, cards, etc.), discharge static electricity by touching ground or wearing an earthing strap. Failure to do so may cause the PBX to malfunction due to static electricity. •...
  • Page 14: Frame Earth Connection

    2.3 Frame Earth Connection 2.3 Frame Earth Connection Loosen the screw. Screw Insert an earthing wire (user-supplied). Tighten the screw. Earthing wire Connect the earthing wire to earth. To earth WARNING • Proper earthing (connection to earth) is very important to reduce the risk to the user of electrocution or to protect the PBX from the bad effects of external noise in the case of a lightning strike.
  • Page 15: Connecting To The Lan

    2.4.1 Connecting the PBX to the LAN 2.4 Connecting to the LAN 2.4.1 Connecting the PBX to the LAN Refer to the following procedure to connect the PBX to the LAN. When the PBX is connected to the LAN for the first time, you must assign IP addressing information to the PBX.
  • Page 16: Connecting The Ip Telephones To The Lan

    2.4.2 Connecting the IP Telephones to the LAN 2.4.2 Connecting the IP Telephones to the LAN When an IP telephone is connected to the LAN and power is supplied for the first time, you will be prompted to set network parameters. The network parameters must be set for the IP telephone before it can be used. Refer to "4.3 Programming the Virtual Extension Cards and IP Telephones"...
  • Page 17 2.4.2 Connecting the IP Telephones to the LAN Connecting an AC Adaptor to an IP Telephone IP-PTs and some SIP phones comply with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available on your network, these IP telephones can receive the necessary power supply from the network through the network cable.
  • Page 18 2.4.2 Connecting the IP Telephones to the LAN Getting Started...
  • Page 19: Before Programming

    Section 3 Before Programming Getting Started...
  • Page 20: Starting The Pbx

    3.1 Starting the PBX 3.1 Starting the PBX WARNING Make sure that the AC outlet is properly earthed, then securely connect the 3-pin AC plug including the earthed pin. CAUTION • Use only the AC power cord included with the PBX. •...
  • Page 21 3.1 Starting the PBX Connecting the AC Power Cord Plug the AC power cord into the PBX and pass the cord through the hook clip as indicated. Push the hook clip in the direction of the arrow until it clicks. Note For safety reasons, do not stretch or pinch the AC power cord.
  • Page 22 3.1 Starting the PBX While the STATUS indicator is flashing green, slide the System Mode Switch back to the "NORMAL" position. Depending on the configuration, initialisation takes about 2.5 minutes. If successfully executed, the STATUS indicator will stop flashing and remain lit up. Note For details about LED indications, refer to "4.3.1 Mother Board"...
  • Page 23: Connecting The Pc

    3.2 Connecting the PC 3.2 Connecting the PC Web Maintenance Console serves as an overall system programming tool for the PBX. The Web Maintenance Console’s Easy Setup Wizard lets you easily configure the PBX to apply installation settings to enable communication on an IP network.
  • Page 24 3.2 Connecting the PC Connection via LAN LAN Port Switching Hub Note For details about LAN connection, refer to "4.10.1 LAN Connection for the Main Unit" in the Installation Manual. Getting Started...
  • Page 25: Starting Web Maintenance Console

    3.3 Starting Web Maintenance Console 3.3 Starting Web Maintenance Console System Requirements For the system requirements of the PC (operating system, hardware specifications, supported browsers etc.), refer to "5.3 Starting Web Maintenance Console" in the Installation Manual. Copyright for MD5 This software uses the Source Code of RSA Data Security, Inc.
  • Page 26: Lan Connection

    3.3 Starting Web Maintenance Console Access Web Maintenance Console: MNT Port Connection: Launch your Web browser and in the address bar, enter the following address exactly as shown: http://kx-ns1000. Note Be sure to include the period at the end as shown. LAN Connection: Launch your Web browser and input the IP address of the PBX followed by the Web Maintenance Console port number into the address bar.
  • Page 27: Programming

    Section 4 Programming Getting Started...
  • Page 28: Programming The Pbx

    4.1.1 Easy Setup Wizard 4.1 Programming the PBX 4.1.1 Easy Setup Wizard In the Easy Setup Wizard, you will set up the mandatory settings required for the PBX. When you log in to Web Maintenance Console for a PBX that is in its initialised, factory default state, the Easy Setup Wizard for that PBX will launch automatically.
  • Page 29 4.1.1 Easy Setup Wizard In PBX Setting: Specify a Site name if Master was selected for PBX Type in step 2. Select a Time Zone from the drop-down list. Click the Local Time box and select the date and time from the menu. Click Next.
  • Page 30 4.1.1 Easy Setup Wizard In Registration Setting, the IP Terminal Registration Mode and the One Look Networking (Trial Activation Key) can be set. Select the IP Terminal Registration Mode: • Manual: Select this mode to manually register IP terminal information. •...
  • Page 31 4.1.1 Easy Setup Wizard In SNTP / Daylight Saving, enter information for Automatic Time Adjustment and Daylight Saving, and then click Next. In Maintenance Setting, the Installer password, information for SNMP Setting and SNMP Manager can be entered. Enter a password for the Installer level account in Installer password.
  • Page 32: Installing The Virtual Ip Cards To The Pbx

    4.1.3 Installing Additional Activation Keys 4.1.2 Installing the Virtual IP Cards to the PBX Click Setup ® PBX Configuration ® Configuration ® Slot. Click Virtual. Click on the name of the desired card. From the Total number of cards drop-down list, select the desired number of cards.
  • Page 33 4.1.3 Installing Additional Activation Keys Configuration of the Activation Keys Depending on your configuration, it may be necessary to programme the number of provided IP Trunk channels to be used for H.323 trunks. By default, all of the provided IP Trunk channels will be used for SIP trunks. Similarly, you can programme how many IP softphone(s) can be used through the IP Softphone/IP Proprietary Telephone activation key.
  • Page 34: Programming Sip Trunks

    4.2 Programming SIP Trunks 4.2 Programming SIP Trunks The Virtual 16-Channel SIP Trunk Card (V-SIPGW16) is a virtual trunk card which is designed to be easily integrated into an Internet Telephony Service provided by an ITSP (Internet Telephony Service Provider). For information about SIP trunks, refer to "7.3 SIP Trunks"...
  • Page 35 4.2 Programming SIP Trunks Parameters that Require Manual Programming Manual programming is compulsory for the following parameters: • User Name • Authentication ID • Authentication Password Follow the steps below to programme the parameters. Click the Account tab. In the User Name column, enter the user name (SIP Account) provided by the SIP provider.
  • Page 36: Programming The Virtual Extension Cards And Ip Telephones

    4.3.1 Assigning IP Addressing Information 4.3 Programming the Virtual Extension Cards and IP Telephones 4.3.1 Assigning IP Addressing Information The IP address of an IP telephone, the subnet mask address, the default gateway address, and the PBX’s IP address must be assigned to the IP telephone before it can be used on the network. These IP addressing information can be assigned in the following ways;...
  • Page 37 4.3.1 Assigning IP Addressing Information KX-NT300 series (except KX-NT321) To start programming SETUP Supply power to the IP-PT. Press "SETUP" when it is displayed. To enter the IP address of the PBX Software version 2.00 or later only Select "PBX". ENTER Select "PBX IP Address".
  • Page 38 4.3.1 Assigning IP Addressing Information KX-NT321 To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To enter the IP address of the PBX Select "PBX IP Press SP-PHONE. Select "PBX". Press SP-PHONE. Select "Primary Address". PBX".
  • Page 39 4.3.1 Assigning IP Addressing Information KX-NT265 (Software version 2.00 or later only) To start programming PROG. Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To enter the IP address of the PBX PBX IP HOLD Address Press VOLUME Press SP-PHONE Press SP-PHONE.
  • Page 40 4.3.1 Assigning IP Addressing Information KX-NT300 series (except KX-NT321) To start programming SETUP Supply power to the IP-PT. Press "SETUP" when it is displayed. To set the IP address of the IP-PT Select "Network". ENTER Select "Disable" Select "IP Address". ENTER for DHCP setting.
  • Page 41 4.3.1 Assigning IP Addressing Information KX-NT321 To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Select "Network". Press SP-PHONE. Select "DHCP (Disable)". Press SP-PHONE twice. IP Address* Press SP-PHONE.
  • Page 42 4.3.1 Assigning IP Addressing Information Note To confirm the connection to the secondary PBX after assigning IP addressing information, (1) turn the IP-PT’s power off, and (2) hold the STORE button and 2 key while turning the power on. KX-NT265 (Software version 2.00 or later only) To start programming PROG.
  • Page 43 4.3.1 Assigning IP Addressing Information Note By assigning the PBX’s IP address to one IP-PT, it is possible to assign the PBX’s IP address to other IP-PTs or IP-CSs on the same LAN through system programming. For details, refer to "9.14 PBX Configuration—Configuration—Slot—V-IPEXT32—Port Property—Option—...
  • Page 44 4.3.1 Assigning IP Addressing Information Continued from previous page To enter the IP address of the Secondary PBX (optional for software version 2.00 or later only) PBX IP Address Select "Secondary PBX". ENTER ENTER To end programming The IP-PT will reboot STORE and can then be registered to the PBX.
  • Page 45 4.3.1 Assigning IP Addressing Information KX-NT321 To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Select "Network". Press SP-PHONE. Select "DHCP (Disable)". Press SP-PHONE twice. IP Address* Press SP-PHONE.
  • Page 46 4.3.1 Assigning IP Addressing Information Continued from previous page To end programming The IP-PT will reboot and can then be registered to the PBX. Press HOLD twice to return Press STORE. to the Menu screen. Valid IP address range: "1.0.0.0" to "223.255.255.255" Valid subnet mask address range: "0–255.0–255.0–255.0–255"...
  • Page 47 4.3.1 Assigning IP Addressing Information KX-NT265 (Software version 2.00 or later only) To start programming PROG. Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE select "Network".
  • Page 48 4.3.1 Assigning IP Addressing Information For KX-UT Series SIP Phones • Using a DHCP server (DHCP Server feature or an external DHCP server) to automate the assignment of IP addressing information The DHCP server automatically assigns the IP address of the SIP phone, the subnet mask address, and the default gateway address to the SIP phone.
  • Page 49: Registering Ip Telephones

    4.3.2 Registering IP Telephones 4.3.2 Registering IP Telephones After the programming of the PBX and IP telephones is finished (refer to "4.3.1 Assigning IP Addressing Information"), the IP telephones must be registered to the PBX. The procedure for registering IP telephones differs according to the IP terminal registration mode specified during the Easy Setup Wizard.
  • Page 50 4.3.2 Registering IP Telephones For KX-UT Series SIP Phones If networking settings have been completed, when KX-UT series SIP phones are connected to the same network as the PBX, they will be registered automatically as same as when they are registered in Full Automatic mode.
  • Page 51 4.3.2 Registering IP Telephones To register the IP-PT or KX-UT series SIP phone using the wizard: Click Registration. A dialogue box will appear. Non-registered (available) extension numbers and names are displayed on the left. Highlight numbers and names and click the right arrow to select them for registration, and then click Next.
  • Page 52 4.3.2 Registering IP Telephones Assign extension numbers to the SIP extensions. • If the Automatic Extension Number Set for Extension Card feature is enabled, the extension numbers of SIP extension are automatically assigned. To programme this feature, refer to "9.30 PBX Configuration—Configuration—Option—...
  • Page 53 4.3.2 Registering IP Telephones Programme the SIP extension you wish to register. Set the IP address of the PBX, extension number, and password in the corresponding fields for your SIP extension. Send a request from the SIP extension to the PBX for registration.
  • Page 54 4.3.2 Registering IP Telephones Getting Started...
  • Page 55: Confirming The Connection

    Section 5 Confirming the Connection Getting Started...
  • Page 56: Making And Receiving Calls

    5.1 Making and Receiving Calls 5.1 Making and Receiving Calls Making Calls To call another extension You can call another extension registered with the PBX by simply dialling the extension number. extension no. Dial extension number. To call an outside party outside phone no.
  • Page 57 KX-NS1000NE are in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de...
  • Page 58 Web Site: http://www.panasonic.net/ Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

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