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Epson Stylus Pro 4000 Printer Manual

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EPSON Stylus
Pro 4000
®
PRINTER GUIDE

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Summary of Contents for Epson Stylus Pro 4000

  • Page 1 EPSON Stylus Pro 4000 ® PRINTER GUIDE ...
  • Page 2 SEIKO EPSON CORPORATION. The information contained herein is designed only for use with these EPSON printers. EPSON is not responsible for any use of this information as applied to other printers.
  • Page 3 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 5: Table Of Contents

    Selecting Media for Your Printer ......17 Printing on EPSON Media ........18 Guidelines for Using EPSON Media .
  • Page 6 Contents 2 Printing with EPSON Drivers for Macintosh Printing in Macintosh OS X ....... . . 44 Choosing Page Setup Options .
  • Page 7 Contents 4 Maintaining and Transporting the Printer Checking Printer Status and Part Life ......90 Printing Status Information .
  • Page 8 Contents A Installing the Optional Print Server Card Removing the Print Server Card ......130 B Specifications Printing .

  • Page 9: Introduction

    Introduction This Printer Guide provides important information on using your printer, selecting paper, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem. For additional information, see the following: The Start Here sheet shows how to set up your printer and install the •...

  • Page 10: Options And Accessories

    EPSON ® at (800) 873-7766, or you can visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. Check the EPSON Pro Graphics web site at http://prographics.epson.com for new accessories and options that may become available.

  • Page 11: Where To Get Help

    You’ll also need your printer serial number and proof of purchase. EPSON also provides technical assistance 24 hours a day through the World Wide Web. You can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.

  • Page 12: Windows System Requirements

    Introduction For USB connection: a compliant USB port and a shielded USB “AB” • Caution: Using an improperly shielded cable from Series A (computer) to Series B (printer), up to 10 feet cable—especially a long cable more than 10 feet long—may cause the For IEEE 1394 (FireWire ®...

  • Page 13: Energy Star Compliance

    Introduction ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote...
  • Page 14 Introduction Do not store paper or other material on top of the printer. Doing so can • interfere with the paper sensors. Keep the entire system away from potential sources of electromagnetic • interference, such as loudspeakers or the base units of cordless telephones.

  • Page 15: Ink Cartridge Safety Instructions

    Introduction Power down the printer from the control panel, unplug the printer, and • refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the equipment has been dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change in performance.
  • Page 16 Introduction...

  • Page 17: Handling Paper And Other Media

    The EPSON Stylus Pro 4000 prints on a variety of media, including roll Chapter 1: paper and cut sheets up to 17 inches wide. You can also use heavy stock, Handling such as posterboard up to 59 mil (1.5 mm) thick, via the straight-through Paper and paper path.

  • Page 18: Printing On Epson Media

    Handling Paper and Other Media Printing on EPSON Media EPSON papers, which are specially designed for the inks used in the printer, Note: Check the EPSON Pro Graphics web site ensure high-quality results. The following table lists the product codes for (http://prographics.epson.

  • Page 19: Guidelines For Using Epson Media

    PremierArt Water Resistant Canvas for Epson. Guidelines for Using EPSON Media Follow these guidelines, as well as those included in your paper package, when printing on EPSON paper and other media: Avoid touching the printable surface with your bare hands. Fingerprints •...

  • Page 20: Using Cut Sheet Paper

    Using Cut Sheet Paper You can print on many types of cut sheet paper and other media. The EPSON Stylus Pro 4000 accepts sheets ranging from 8 × 10 inches to 17× 22 inches. You can leave your roll paper on the spindle when you print on cut sheets;...
  • Page 21 Handling Paper and Other Media Follow these steps to load cut sheets: 1. Make sure the printer is turned on, then press the Paper Source button until the sheet icon appears on the LCD display. 2. Extend the paper tray and paper tray cover. 3.
  • Page 22 Handling Paper and Other Media 4. Flip up the paper guide roller and slide the edge guide all the way to the left. 5. Clean the inside of the paper tray to remove any dust. Dust may affect printout quality. 6.
  • Page 23 Handling Paper and Other Media 7. Load the sheets with the printable side down, in the portrait orientation Note: When you add (short edge first). Place the paper all the way back in the paper tray and paper, always line up the edges with the remaining next to the right edge.
  • Page 24 Handling Paper and Other Media If you’re printing on letter size paper, raise the paper guide and push it against the end of the paper stack. 9. Flip the paper guide roller down onto the stack of paper. 1-24...
  • Page 25 Handling Paper and Other Media 10. Replace the paper tray cover and adjust its length. Note: Make sure the roll paper support on the paper tray cover is not raised. Extend the paper tray cover if necessary to support your printouts. 1-25...

  • Page 26: Using Roll Paper

    The following media (and other similar materials) do not work with the built-in cutter: Fine Art Paper (including EPSON Textured, UltraSmooth, and • ® Somerset...

  • Page 27: Loading The Paper Onto The Spindle

    Handling Paper and Other Media Loading the Paper onto the Spindle Note: The spindle accommodates both Follow these steps to attach the roll to the spindle: 2-inch and 3-inch roll paper cores. To switch between different size 1. Slide the black paper stop (flange) off the left end of the spindle. cores, see page 31.
  • Page 28 Handling Paper and Other Media 2. Place the roll paper in the printer as shown. (The white end of the spindle goes on the right.) Note: To avoid feeding 3. Make sure the printer is turned on, then press the Paper Source excess paper, make sure button until the...
  • Page 29 Handling Paper and Other Media 5. Hold both sides of the paper and feed into the slot. 6. Feed the paper all the way through the printer until it is aligned with the A4/B4 mark on the paper tray cover. 1-29...
  • Page 30 Handling Paper and Other Media 7. Move the paper lever to the secured position. The printer automatically positions the paper for printing. 8. Raise the roll paper support. Note: The maximum length of roll paper you can print on is not limited by the printer, but may be limited by your application software and/or operating...

  • Page 31: Removing Paper From The Spindle

    Handling Paper and Other Media Removing Paper from the Spindle If you need to remove the paper roll from the spindle, follow these steps: 1. Open the roll paper cover. 2. If the paper is loaded for printing, push the paper lever back to the released position, then roll up the paper before removing it.

  • Page 32: Attaching The Spacer To The Spindle

    If you want to create borderless prints on roll paper with a width of 8 inches (non-EPSON media), you need to use the spacer. You can only use the spacer when the adapters are removed from the spindle (2-inch core only).

  • Page 33: Cutting Paper Manually With The Built-In Cutter

    Handling Paper and Other Media Cutting Paper Manually with the Built-in Cutter When you’re not using the auto cut setting, you need to cut the paper manually by pressing the button after your print job is finished. You can use the button for most types of paper.

  • Page 34: Printing Trim Lines

    Handling Paper and Other Media Printing Trim Lines You can print trim lines on the right edge of your pages (if you’re using auto cut) or on the right and bottom edge (if you’re not using auto cut). Follow these steps: 1.

  • Page 35: Loading Paper Manually

    Handling Paper and Other Media Loading Paper Manually If you want to print on fine art paper, posterboard, or other media 19 to 59 mil (0.5 to 1.5 mm) thick, you need to use the manual feed slot. This provides a straight-through paper path. Be sure to allow enough room behind the printer so the paper is not bent when it feeds into printing position.
  • Page 36 Handling Paper and Other Media 4. Insert the sheet face-up over the black rollers. 5. Push the sheet under the feed roller and over the black rollers, with the right edge against the right edge of the feed slot. 6. Align the edges with the marks on the paper tray cover. Then close the top cover.
  • Page 37 Handling Paper and Other Media 7. Return the paper lever to the secured position. The printer automatically feeds the paper into printing position. 8. Extend the paper tray and cover to support the sheet as it comes out of the printer. Make sure the roll paper support is not raised. 1-37...

  • Page 38: Loading A Sheet Manually In The Roll Paper Slot

    Handling Paper and Other Media Loading a Sheet Manually in the Roll Paper Slot If you want to print on a single sheet of paper, you don’t have to load it into the paper tray. You can insert it in the roll paper slot, following these steps: 1.

  • Page 39: Adjusting The Platen Gap For Thick Or Thin Paper

    When you switch media, don’t forget to change the setting back to STANDARD. If you’re printing on non-EPSON media, you may also need to create a paper configuration to optimize your results. See the following section for more information.

  • Page 40: Optimizing The Settings For Your Paper

    However, you may want to fine-tune how the printer handles various media—especially if you use non-EPSON paper or a paper not supported by the driver. Use the paper configuration settings described below. If you’re printing on unusually thick or thin paper, you may also need to adjust the platen gap;...
  • Page 41 • EJECT ROLLER TYPE with non-EPSON media. You may need to experiment to determine the best setting for your paper. lets you print with non-EPSON media and avoid •...

  • Page 42: Selecting Paper Configurations

    Handling Paper and Other Media Selecting Paper Configurations Once you have created a paper configuration, you can select it whenever you print on that paper: 1. Press the button, then press the button to display Menu . Press the button again. CUSTOM PAPER Menu 2.

  • Page 43: Printing With Epson Drivers For Macintosh

    Your EPSON Stylus Pro 4000 comes with drivers and utilities that let you Chapter 2: ® print and manage print jobs in non-PostScript mode. ICC profiles for Printing with ColorSync ® are included, so you can use color management features in EPSON Drivers Photoshop or other applications, or in the driver itself.

  • Page 44: Printing In Macintosh Os X

    Printing with EPSON Drivers for Macintosh Printing in Macintosh OS X Before you print, make sure you have installed the EPSON printer driver and utilities from the CD-ROM. You also need to configure your connection and select the various media input types that you want to use.
  • Page 45 Printing with EPSON Drivers for Macintosh 3. Choose one of the following: (the standard setting) prints on cut sheet paper • Stylus Pro 4000 with a bottom margin larger than the top and sides. prints on cut sheets and enlarges your •...
  • Page 46 Printing with EPSON Drivers for Macintosh You see this screen: Click New to define your custom paper size Tip: To ensure that the 5. Click , double-click , give your paper size a name, and Untitled image is centered on define its size and margins.

  • Page 47: Choosing Basic Print Options

    Once you have selected your page setup options, you need to select printing options. The EPSON driver offers automatic settings that optimize print quality and speed when you’re using EPSON media. You can also choose advanced settings for more control over your printer and color management options, as described on page 50.
  • Page 48 If your paper is not listed, check the instructions included with the paper, or look on the EPSON web site (http://prographics.epson.com). If you are using non-EPSON paper, choose the closest setting. You may have to experiment with different settings to determine which one is best for the media you’re using.
  • Page 49 Printing with EPSON Drivers for Macintosh 6. Set the option as follows: Mode Click to have the printer driver analyze the contents of • Automatic your image or file and make the appropriate printing adjustments. If slider appears in the Mode box, set it according to Quality/Speed the priorities of your print job.

  • Page 50: Choosing Color Management And Paper Configuration Options

    Printing with EPSON Drivers for Macintosh Continue with the instructions in the next section to select color management settings. If you are using the color management settings in Photoshop or another application, it is very important to turn off color management in the printer driver, as described page 51.
  • Page 51 Choose this mode when you use a color-managed workflow in Photoshop or other software applications. Note: Be sure to check 3. If you are using non-EPSON media and you need to fine-tune its the Color Density setting. performance, select Paper Configuration from the pull-down menu.
  • Page 52 • Drying Time per Print Head Pass non-EPSON media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry on the page.

  • Page 53: Choosing Roll Paper Options

    Printing with EPSON Drivers for Macintosh Choosing Roll Paper Options If you are printing on roll paper, you need to check these settings for various cutting options. 1. Select Roll Paper Option from the pull-down menu shown below. You see this screen:...

  • Page 54: Creating A Custom Preset And Printing

    Printing with EPSON Drivers for Macintosh 3. Select either of the following options: prints trim lines on the right and bottom edges of • Print Page Line Note: These settings your pages. override settings made through the control panel. saves paper by not feeding the blank portion of •...

  • Page 55: Monitoring Print Jobs

    Printing with EPSON Drivers for Macintosh Monitoring Print Jobs After you click you can monitor the progress of your print job using Print, the Print Center. Follow these steps: 1. Click the icon when it appears in the dock on the bottom Print Center of your desktop.

  • Page 56: Checking Ink Levels

    Printing with EPSON Drivers for Macintosh Checking Ink Levels The EPSON Printer Utility lets you check the levels of ink in the printer. You can also run maintenance utilities from this screen. See pages 92 to 93 for instructions. 1. Double-click the Applications folder on your hard drive.

  • Page 57: Sharing Your Printer On A Network

    Printing with EPSON Drivers for Macintosh The software checks the amount of ink remaining in the printer and displays the StatusMonitor window: 5. To recheck the ink level, click the button. To close the Status Update Monitor, click Sharing Your Printer on a Network If the printer is connected to a Macintosh on a network, other computers on the network can also access the printer.

  • Page 58: Printing In Macintosh Os 9.X

    Printing with EPSON Drivers for Macintosh Printing in Macintosh OS 9.x Before you print, make sure you have installed the EPSON printer driver and utilities from the CD-ROM. You also need to select your printer in the Chooser. For instructions on installing and selecting the printer driver, see the Start Here sheet.

  • Page 59: Choosing Page Setup Options For Roll Paper And Borderless Printing

    Printing with EPSON Drivers for Macintosh 5. If you want to print on both sides of the paper, select Double-Sided See your electronic Reference Guide for more information Printing. about double-sided printing. 6. Choose one of the following for (available only when...
  • Page 60 Printing with EPSON Drivers for Macintosh You see the custom page size window: Double-click here, then enter a name for the custom size Click , double-click , then enter a name for the custom Untitled size. Enter the size (inches or centimeters). You can also enter margin settings for your custom paper size or for any standard paper size.
  • Page 61 Printing with EPSON Drivers for Macintosh 5. Choose one of the following settings: Auto Cut allows margin space at the top and bottom of each • Normal Cut image. extends the space between the images and trims each • Double Cut print individually.

  • Page 62: Choosing Basic Print Options

    Once you have selected your page setup options, you need to select printing options. The EPSON driver offers automatic settings that optimize print quality and speed when you’re using EPSON media. You can also choose advanced settings for more control over your printer and color management options, as described on page 64.
  • Page 63 Printing with EPSON Drivers for Macintosh 5. Set the option as follows: Mode Click to have the printer driver analyze the contents of • Automatic your image or file and make the appropriate printing adjustments. If slider appears in the Mode box, set it according to Quality/Speed the priorities of your print job.

  • Page 64: Choosing Advanced Print Options

    Printing with EPSON Drivers for Macintosh Choosing Advanced Print Options The advanced print settings give you complete control over your printing environment. Use these settings to experiment or to fine-tune a range of options to meet your individual needs. 1. Follow steps 1 through 4 on page 62.
  • Page 65 Printing with EPSON Drivers for Macintosh 5. Choose any of the following: to eliminate unwanted • Microweave or Super MicroWeave banding effects. If you notice banding with the standard setting, select MicroWeave Super MicroWeave for fast, bidirectional printing at lower quality.
  • Page 66 Printing with EPSON Drivers for Macintosh 7. If you are using non-EPSON media and you need to fine-tune its performance, click the button. You see this screen: Paper Config 8. Select the correct settings to match your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel.

  • Page 67: Managing Print Jobs

    • Eject Roller Type non-EPSON media. You may need to experiment to determine the best setting for your paper. 9. Click if you want to have your advanced settings Save Settings available for reuse.

  • Page 68: Monitoring Your Print Job

    Printing with EPSON Drivers for Macintosh 3. To turn background printing on, click the button. 4. To select a priority for your print job in the queue of jobs waiting to print, click one of the following: to print before any Normal priority job •...

  • Page 69: Checking Printer Status

    Printing with EPSON Drivers for Macintosh The progress bar tracks the current print job. To cancel, pause, or restart a print job, click the document’s name, then click one of the following buttons: Click to cancel. • Note: If you see a stop...

  • Page 70: Selecting Configuration Options

    Printing with EPSON Drivers for Macintosh The software checks the amount of ink remaining in the printer and displays the Status Monitor window: Click to recheck ink levels 3. To recheck the ink level check, click the button. To close the...
  • Page 71 Printing with EPSON Drivers for Macintosh You see the Configuration Settings dialog box: Select how you want to be notified of errors and warnings Select where you want print job files stored Click here to check for errors and/or check...

  • Page 72: Sharing Your Printer On A Network

    Printing with EPSON Drivers for Macintosh Sharing Your Printer on a Network If the printer is connected to a Macintosh computer on an AppleTalk ® network, other computers on the network can also access the printer. 1. On the Macintosh to which the printer is connected, open the Chooser from the Apple ®...

  • Page 73: Printing With Epson Drivers For Windows

    Your Stylus Pro 4000 comes with drivers and utilities that let you print and Chapter 3: manage print jobs in non-PostScript mode. ICC profiles are included, so Printing with you can use the color management features in Photoshop or other EPSON Drivers applications, or in the driver itself.

  • Page 74: Choosing Basic Print Options

    EPSON driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print quality and speed when you’re using EPSON media. You can also choose advanced settings for more control over your printer and color management options, as described on page 80.
  • Page 75 If your paper is not listed, check the instructions included with the paper, or check the EPSON web site (http://prographics.epson.com). If you are using non-EPSON media, choose the closest setting. You may have to experiment with different settings to determine which one is best for the media you’re using.

  • Page 76: Choosing Paper And Layout Options

    Printing with EPSON Drivers for Windows 6. When you’re finished choosing print options, click the tab and Paper follow the instructions on page 76 for choosing paper and layout options Choosing Paper and Layout Options Note: Many application settings override settings in the printer driver.
  • Page 77 Printing with EPSON Drivers for Windows 3. If you want to print to the edges of the page, click . Note Borderless that borderless printing applies only to the left and right sides of the page on cut sheets; margins are required at the top and bottom of the page.

  • Page 78: Choosing Roll Paper Options

    Printing with EPSON Drivers for Windows Choosing Roll Paper Options Note: Many application settings override settings Follow these steps to print on roll paper and select settings for borderless in the printer driver. Always verify settings printing and automatic cutting: to get the results you expect.
  • Page 79 Printing with EPSON Drivers for Windows Choose from the pull-down menu: Auto Expand Retain Size enlarges your image (up to 3%) to fit the size of the • Auto Expand paper. prints your image at the size you specify in your •...

  • Page 80: Choosing Advanced Print Options

    Printing with EPSON Drivers for Windows 6. If you are printing with margins, set the following options: saves paper if your document length is shorter than • Auto Rotate the printable width of the roll. The document is automatically rotated 90 degrees and printed crosswise. Be sure to click Roll and select the width of your roll paper.
  • Page 81 Printing with EPSON Drivers for Windows You see a window like the following: These settings give you different options on the lower part of the screen Note: The Print Quality 3. If necessary, you can change your settings. Media Type...
  • Page 82 ICC profile, using the • Image Color Matching system and the printer’s EPSON Standard profile. In most cases, you will get better results by applying color management in your application, rather than in the printer driver.
  • Page 83 • Drying Time per Print Head Pass non-EPSON media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry. helps eliminate banding. Choose a lower •...

  • Page 84: Managing Print Jobs

    • Eject Roller Type non-EPSON media. You may need to experiment to determine the best setting for your paper. 8. Click if you want to have your advanced settings Save Settings available for reuse.

  • Page 85: Setting Monitoring Preferences And Optimizing Print Speed

    Printing with EPSON Drivers for Windows You can use the buttons to cancel, pause, or restart your print job. You also see how much ink you have left and view printing tips. If you don’t want the Progress Meter to appear, you can turn it off. See page 86 for instructions.
  • Page 86 Printing with EPSON Drivers for Windows 3. Select from the following options: speeds up printing of multiple copies of the • High Speed Copies same document using hard disk space as a cache. If you have multiple hard drives, you can select a high speed copy folder for storing copies.

  • Page 87: Sharing Your Printer On A Network

    Printing with EPSON Drivers for Windows 6. If you want to have the Status Monitor 3 icon appear in your Windows taskbar, click the checkbox. Then select the icon to use. Shortcut Icon After you enable the shortcut, you can simply double-click the icon to open the Status Monitor 3 window or right-click it, then select in the pop-up menu.
  • Page 88 Printing with EPSON Drivers for Windows 3. Install the printer driver from the software CD-ROM on the other computers that will access the printer over the network. 4. On each computer that will access the printer, click Start > Printers .

  • Page 89: Maintaining And Transporting The Printer

    The EPSON Stylus Pro 4000 requires very little maintenance to keep Chapter 4: working its best. This chapter describes the following routine procedures: Maintaining Checking printer status and part life • Transporting Checking and cleaning the print head • the Printer Aligning the print head •...

  • Page 90: Checking Printer Status And Part Life

    5. Press again to start printing. Menu authorized EPSON service technician. The amount of ink left or the component life is indicated as follows: = 100–81% ink or service life remaining E*****F = 80–61%...

  • Page 91: Viewing Status Information

    Maintaining and Transporting the Printer You can change the units of measurement from meters to inches and feet by using the maintenance mode on the printer’s control panel. See page 84 for instructions. To check job history, press until you see , then •...
  • Page 92 Maintaining and Transporting the Printer 2. Do one of the following to access the printer utilities: Mac OS X: Open the EPSON Printer Utility in your Applications • folder. Select , and click SPro 4000 Mac OS 9.x: Select , then click the utility button in the •...

  • Page 93: Running A Power Cleaning Cycle

    If the lines in the pattern are still missing dots after several cleaning cycles, turn the printer off and leave it overnight, then clean the print head again the following morning. If you still see no improvement, contact EPSON for assistance. 4-77...

  • Page 94: Aligning The Print Head

    (page 75). This ensures that the print head alignment patterns print correctly. Follow these steps to align the print head using the control panel: 1. Make sure the printer is turned on. Then load EPSON Enhanced Matte Tip: To properly align the print head, you must use paper.
  • Page 95 Maintaining and Transporting the Printer 9. When the uni-directional alignment is finished, press the button until you see . Then press the button again to start the BI-D BLACK Menu bi-directional black alignment process, which is also completely automatic and takes about 7 minutes. 10.

  • Page 96: Replacing Ink Cartridges

    Maintaining and Transporting the Printer The easiest way to check ink levels is from the control panel: 1 2 3 4 5 6 7 8 Menu 3sec. Empty Full 8 Light 1 Matte black* black 4 Yellow 2 Cyan 6 Light cyan* 7 Light magenta* 3 Magenta 5 Photo black*...
  • Page 97 T544400 * When using these cartridges, you must leave the ink compartment door open. To order EPSON ink cartridges, contact your dealer or call EPSON at (800) 873-7766. You can also order directly from the EPSON Store at www.epsonstore.com (U.S. only). In Canada, please call (800) 463-7766 for dealer referral.
  • Page 98 Maintaining and Transporting the Printer 3. Raise the ink levers to the unlocked position. 4. Remove the empty ink cartridge from the printer. Make sure you save your first set of empty 110 ml cartridges, so you can use them for transporting the printer.
  • Page 99 Maintaining and Transporting the Printer 7. Hold the cartridge with the arrow pointing toward the printer. Then Note: If you can’t insert the cartridge smoothly, insert the cartridge into the slot. Don’t force it in. you may have the wrong cartridge.

  • Page 100: Using The Maintenance Mode

    Maintaining and Transporting the Printer Using the Maintenance Mode The maintencnce mode allows you to make special settings and perform maintenance procedures that may be needed occasionally. You can use the maintenance mode to do the following: Print a hex dump for diagnosing problems •...

  • Page 101: Replacing The Paper Cutter Blade

    See page 74 for instructions. You can obtain a new cutter blade from EPSON (part number C12C815291). Make sure the printer is on, then follow these steps to replace the blade: 1.
  • Page 102 Maintaining and Transporting the Printer 4. Press again. The print head moves to the replacement Menu Caution: Do not try to slide the carriage by position. is displayed. OPEN TOP COVER hand, or you may damage the printer. 5. Open the top cover. 6.
  • Page 103 Maintaining and Transporting the Printer 7. Release the side pin and carefully remove the cutter blade. 8. Insert the new cutter as shown. 9. Push down on the side pin while turning the latch to the left. 10. Close the top cover when you see a message prompting you to do so. The cutter moves to the home position.

  • Page 104: Replacing The Maintenance Tank

    (see page 73). Maintenance tank indicator (showing a new tank) Note: You can purchase Replacement tanks are available from EPSON (part number C12C890071). replacement items for your printer from EPSON Follow these steps to replace the tank: at (800) 873-7766, or by visiting the EPSON Store at www.epsonstore.com...

  • Page 105: Cleaning The Printer

    Maintaining and Transporting the Printer 3. Place your hand under the right ink compartment and gently pull out the maintenance tank. Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright at all times and dispose of it carefully.

  • Page 106: Transporting Or Storing The Printer

    To ship the printer, you must repack it using the original box and packing materials and secure it to a pallet. If you do not have these items, contact EPSON to request them. Otherwise, the printer may be damaged beyond repair.
  • Page 107 If you do not have these to lock the print head, and items, contact EPSON to request them. Otherwise, the printer may be ink will leak out of the damaged beyond repair.

  • Page 108: Setting Up The Printer After Transportation

    Maintaining and Transporting the Printer 7. Keep the printer level while moving it. Setting Up the Printer After Transportation Caution: Make sure you release the print head by Setting up the printer after transporting it is almost identical to setting it up pulling out the green tab.

  • Page 109: Macintosh Os X

    , then My Computer double-click the icon. Control Panel 2. Double-click . Click Add/Remove Programs EPSON Printer in the program list, then select your printer icon. Software 3. Click the button and follow the Change/Remove Add/Remove on-screen instructions. 4. If you’re using the USB port in Windows 98 or Me, click EPSON USB in the program list;...

  • Page 110: Macintosh Os 9.X

    Maintaining and Transporting the Printer 4-94...

  • Page 111: Solving Problems

    • Solving paper problems, including clearing paper jams • Diagnosing Problems The EPSON Stylus Pro 4000 includes a number of ways to help you diagnose problems: To identify the most common problems, check the messages and lights • on the control panel. See page 112 for more information.

  • Page 112: Checking Error Messages And Lights

    Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD display to indicate the status of the printer: Paper light LCD display Menu button Power Left arrow or paper light button source button Pause button and light When your ink or paper runs out or a problem occurs, a message appears on the LCD display, and the lights on the control panel come on or flash.
  • Page 113 LOWER L (or R) INK LEVER MNT REQ. — A printer part will need Note the code number and contact EPSON as to be replaced soon. described on page 11. MNT TNK NEAR — The maintenance tank Make sure you have a replacement FULL is almost full.
  • Page 114 NOZZLES STILL — Head cleaning did not Run the head cleaning utility again. If the CLOGGED clear the nozzles. nozzles are still clogged, contact EPSON. OPTION I/F — Wrong interface card Turn off the printer and remove the card. See ERROR installed.
  • Page 115 See page 90. An error has occurred. Note the error number, then turn the printer off and back on. If the message remains, contact EPSON as described on page 11. SET INK CRTG — Ink cartridge chip error. Remove and reinstall the ink cartridge. If the message remains, replace the cartridge.

  • Page 116: Improving Print Quality

    Choose a higher resolution, such as SuperPhoto - 2880dpi. If you’re using a third-party RIP and non-EPSON media, see if the RIP provides a method for adjusting the paper feed. Try adjusting your paper configuration settings (page 51 for Mac OS X, page 66 for Mac OS 9, or page 83 for Windows).
  • Page 117 (Mac OS X) page 65 (Mac OS 9), or page 82 (Windows). Adjust the Color Density setting in the Paper Configuration utility. If you’re using a third-party RIP or non-EPSON media, custom color profiles will give you the best color reproduction.
  • Page 118 If you’re printing on non-EPSON media, you may need to adjust the paper thickness setting, drying time, or color density. Use your printer software (page 51 for Mac OS X, page 66 for Mac OS 9, or page 83 for Windows) to choose the correct setting.

  • Page 119: Solving Operational Problems

    Make sure the Media Type setting in your printer software is correct for the media you’re printing on. If you’re printing on non-EPSON media, you may need to adjust the paper thickness setting or drying time. Use your printer software (page 51 for Mac OS X, page 66 for Mac OS 9, or page 83 for Windows) to choose the correct setting.
  • Page 120 Solving Problems Problem Solution The printer stops If the Pause light is flashing, the printer is performing a maintenance procedure or printing waiting for ink to dry. Check the display message and lights on the control panel. unexpectedly. Wait until the Pause light stops flashing.

  • Page 121: Solving Miscellaneous Printing Problems

    Solving Problems Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Problem Solution Your print has incorrect or Make sure your software is installed correctly and the printer is selected. garbled characters. Clear any stalled print jobs from the Print Center (Mac OS X) Monitor IV (Mac OS 9) or Spool Manager (Windows 98 or Me).

  • Page 122: Solving Paper Problems

    Add RAM to your system. If you’re using Macintosh, turn off background printing. If you want to continue using background printing, select EPSON Monitor IV (Mac OS 9) and increase its memory requirements. Consider upgrading your system to support a faster connection to the printer: either IEEE 1394 FireWire or USB 2.0.

  • Page 123: Clearing Roll Paper Jams

    Make sure the platen gap setting is correct for the paper or media you’re • printing on. See page 39 for more information. If you’re not using EPSON media, make sure you use a paper • configuration to adjust for the paper’s thickness and drying time (see page 40).
  • Page 124 Solving Problems 2. Cut the paper at the paper insertion slot, and remove the roll paper. 3. Remove the jammed paper from the front or back of the printer. Caution: Be careful not 4. If necessary, open the top cover and remove the jammed paper. to damage the print head when you pull out the paper.

  • Page 125: Clearing Paper Tray Jams

    Solving Problems Clearing Paper Tray Jams If paper gets jammed while feeding from the tray, follow these steps to clear 1. Turn off the printer and release the paper lever. 2. Remove the paper tray. 3. Carefully pull out the jammed paper. 5-125...
  • Page 126 Solving Problems 4. If paper is still jammed in the printer, open the top cover and remove it. 5. If paper is jammed around the rear cover, remove the cover by squeezing the square knobs and pulling the cover off the printer. 5-126...

  • Page 127: Clearing Paper Jams From The Manual Feed Slots

    Solving Problems 6. Then remove the paper. 7. Reinstall the rear cover. Then press and hold the Pause button if necessary to reset the printer. Clearing Paper Jams from the Manual Feed Slots If paper is jammed in the front or rear manual feed slots, follow these steps to clear it: 1.
  • Page 128 Solving Problems 2. Remove the paper tray. 3. Carefully pull out the jammed paper. 4. If you can’t reach the paper from the front, remove it from the back of the printer. 5. Press and hold the Pause button if necessary to reset the printer. 5-128...

  • Page 129: A Installing The Optional Print Server Card

    You can purchase the print server card and other optional equipment and Server Card and supplies from EPSON at (800) 873-7766, or you can visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for deaer referral.

  • Page 130: Removing The Print Server Card

    See the documentation that came with the print server for instructions on configuring it for your network. Removing the Print Server Card If you need to ship your printer to EPSON for service, you must remove the WARNING: The card will be hot after printing. Make sure card.

  • Page 131: B Specifications

    (pump unit, head 18,000 pages (A1-size plain paper) cleaner, cap assembly) Cutter blade life Approximately 2,000 B0+ sheets (user replaceable) (EPSON media up to 4.33 mil thick); approximately 1,000 B0+ coated sheets Print direction Unidirectional/Bidirectional ® Control code EPSON ESC/P...

  • Page 132: Environmental

    Specifications Environmental Transit (stored in Operation Storage shipping container) 50 to 95 °F –4 to 104 °F –4 to 140 °F Temperature (10 to 35 °C) (–20 to 40 °C) (–20 to 60 °C) (1 month at 104 °F) (120 hours at 140 °F) Print quality guarantee: 59 to 77°F...

  • Page 133: Printer Interfaces

    Specifications Printer Interfaces USB (1.1 and 2.0 compatible) • IEEE-1394 FireWire • In addition, a Type-B expansion slot is available for installing an Ethernet network card (10/100 Base TX). Safety Approvals Safety standards UL 60950, CSA 22.2 No. 60950 FCC part 15 subpart B, class B, CSA C108.8 class B Media Roll Paper Maximum roll width...

  • Page 134: Cut Sheets

    Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.

  • Page 135: Ink Cartridges

    UltraChrome prints made by the EPSON Stylus Pro 4000 printer will be rated up to 100 years under glass on specific EPSON media. Data indicate the lightfastness of black and white UltraChrome images will be rated as greater than 100 years under glass on specific EPSON media.
  • Page 136 Specifications B-136...

  • Page 137: Index

    ColorSync settings, 51, 65 Index Component life, checking, 90 to 92 Accessories, 10 Configuration options Aligning print head, 94 to 95 Mac OS 9, 70 to 71 Auto Cut setting Windows, 85 to 87 Mac OS 9, 61 Control panel Mac OS X, 53 aligning print head, 94 to 95 Windows, 80...
  • Page 138 Mac OS X options, 44 to 46 Windows options, 76 to 80 Lightfastness, 135 Head Alignment menu, 94 Lights, control panel, 112 to 115 Head unit (print head), checking status, 90 to 92 Heavy media, cutting, 26 Height of printer, 132 Help, EPSON, 11 -138...
  • Page 139 Index Maintenance, 89 to 106 Maintenance menu, 94, 101 Macintosh OS 9 Maintenance mode, 100 advanced print options, 64 to 67 Maintenance tank background printing, 68 ordering, 10 basic print options, 62 to 63 replacing, 104 to 105 borderless printing, 59 to 61 Manuals, how to use, 9 canceling print jobs, 69 Margins...
  • Page 140 45 to 46, 60, 79 PhotoEnhance, 65, 75, 82 cut sheet, 20 to 40 Platen gap setting, 118 EPSON, 18 to 19 Posterboard, 35 to 40 handling, 17 to 42 Power cleaning cycle, 93 to 94 heavy stock, 35 to 40...
  • Page 141 Progress Meter, 84, 86 environmental, 132 ink cartridges, 135 mechanical, 132 RAM, see Memory paper, 133 Registering non-EPSON media, printable area, 134 40 to 42 printer, 131 to 132 Requirements, system, 11 to 12 Speed and Progress utility, 85 to 87...
  • Page 142 Weight of printer, 132 Storing printer, 106 to 108 Width of printer, 132 Suction, 41, 52, 66, 83 Windows Support, EPSON, 11 advanced print options, 80 to 84 System requirements, 11 to 12 basic print options, 74 to 76 canceling print jobs, 84...
  • Page 143 Control Panel Lights and Buttons Menu button Power Button Hold for 3 seconds to clean the print head. Pause light Up arrow button and button Paper light Hold for 3 seconds Ink light to cancel a print job or reset the Down arrow button printer.

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