Sim Card; Charging; Common Software - Huawei ascend mate V100R001 Faq

HUAWEI Ascend Mate
HUAWEI Ascend Mate Smartphone FAQs
Q: When my LCD displays white, some parts are bright while some parts are dark. Is it an
LCD flaw?
A: There are multiple backlights. The part close to the backlight is bright while the part far
from the backlight is dark. When normal pictures are displayed on the LCD, the bright and
dark differences are not obvious. This is a normal situation.
Q: When my LCD displays white and I observe the screen carefully, I can see stripes. Is it an
LCD flaw?
A: LCD backlight cannot be perfectly even-distributed, so stripes may be displayed. A
Huawei Mate smartphone is completely checked based on the quality standard before being
delivered. When normal pictures are displayed on the LCD, no stripe will be displayed. This
is a normal situation.
Q: My LCD is yellowish or bluish. How do I solve this problem?
A: Different people like different color temperature. On Huawei Mate, you can touch
Settings > Display > Color temperature to adjust the color temperature.

6.7 SIM Card

Q: The SIM card on my phone cannot be recognized and communication failures occur. Why?
How do I solve these problems?
A: Many users cut the SIM card by themselves, so the edge of the SIM card chip may expose.
As result, the SIM card is easy to be interfered or damaged. You are advised to use the
standard SIM card for Huawei Mate, which is provided by business halls of each carrier.

6.8 Charging

Q: Why does my phone take a long time to be charged?
A: Huawei Mate uses the buttery with a large capacity of 4050 mA. If a small load charger or
USB cable is used to charge Huawei Mate, the charging current is low so the charging
duration is long. You are advised to use the 5 V/2 A charger delivered with Huawei Mate.
With the 5 V/2 A charger, the
100% within 3 hours.
Q: Why my phone restarts repeatedly when I powered my phone in charging?
A: When the power volume of your phone is too low, a small load charger cannot provide
sufficient current to power on your phone. In this case, your phone may restarts repeatedly.
You are advised to use the 5 V/2 A charger delivered with Huawei Mate.

6.9 Common Software

If QQ and Sina Microblogging preinstalled on Huawei Mate are normal, you can use these
applications when you restore them to default settings. The latest common applications
installed on Huawei phones are tested before delivery. Third-party application upgrade may
case software failures.
Issue 01 (2013-03-07)
power volume of your phone can be charged from 2% to
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