Related Manuals for NETGEAR NMS100
Summary of Contents for NETGEAR NMS100
- Page 1 Reference Manual for the ProSafe Network Management System NMS100 NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA 202-10058-01 September 2004 September 2004 202-10058-01...
- Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
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Page 3: Table Of Contents
Chapter 1 Introduction Audience, Scope, Conventions, and Formats ...2-1 Overview ...2-2 Other ProSafe NMS Features ...2-2 ProSafe Network Management System ...2-3 System Requirements ...2-3 Device Access Modes ...2-3 None (TCP Only) ...2-4 ICMP (Ping) ...2-4 SNMP V1 and V2c ...2-4 SNMP V3 ...2-4 Package Contents ...2-4 Chapter 2... - Page 4 Chapter 3 Data and Statistics Working with the Map Database ...4-1 The Map Selection Tree ...4-1 Using Map View Windows ...4-2 Moving Map Objects ...4-3 Moving Objects at the Root Level ...4-3 Moving Objects Inside Subnet Levels ...4-4 Moving Objects from One Subnet to Another ...4-5 Changing Object Properties ...4-6 Attributes ...4-6 Access Parameters ...4-7...
- Page 5 TCP Service Polling ...5-4 Custom TCP Service Polling ...5-5 Managing Polling for the Device ...5-5 Emailing or Paging the Administrator on an Event ...5-6 Other Event Types ...5-10 Emailing or Paging Multiple Users ... 5-11 Chapter 5 Troubleshooting and Advanced Configuration Troubleshooting Network Discovery ...6-1 Duration of Network Discovery ...6-1 Normal Discovery Map Layout ...6-1...
- Page 6 Contents July 2004 202-10036-01...
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Page 7: Introduction
This manual is written for the ProSafe NMS according to these specifications. Table 1-2. Manual Scope Product Version Manual Publication Date Note: Product information and updates are available on the NETGEAR Web site at http://kbserver.netgear.com. Introduction ProSafe Network Management System September 2004... -
Page 8: Overview
Reference Manual for the ProSafe Network Management System NMS100 Overview ProSafe NMS uses the popular SNMP management protocol to poll and configure devices, workstations, and servers over IP networks. Along with all the features expected in any SNMP management station, ProSafe NMS also includes the following advanced features: •... -
Page 9: Prosafe Network Management System
Reference Manual for the ProSafe Network Management System NMS100 • Alarm box event action • Event forwarding • Running external programs • Automatic Icon and Program selection • Programming interfaces ProSafe Network Management System This is a single user version for managing small to medium sized networks. ProSafe NMS can be used on Windows 2000, 2003, NT, XP, ME, and 98 systems. -
Page 10: None (Tcp Only)
• Software license key • Customer support card If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Please remember to keep your software CD and license key in a secure location. September 2004 202-10058-01 Introduction... - Page 11 Reference Manual for the ProSafe Network Management System NMS100 Introduction September 2004 202-10058-01...
- Page 12 Reference Manual for the ProSafe Network Management System NMS100 Introduction September 2004 202-10058-01...
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Page 13: Installation And Startup
Installing the ProSafe NMS Server and Local Console 1. Log on to Windows with administrator permission. 2. Insert the ProSafe NMS CD into the computer CD drive. 3. Use the Windows Start/Run menu and enter d:\NMSsetup, where d: is the CD drive. The install program shows a dialog with three buttons for the installable ProSafe NMS options. -
Page 14: Installing The Air Messenger Pro Paging Software
ProSafe NMS to page you when an event occurs. Air Messenger Pro is not installed as part of the regular ProSafe NMS installation. To install Air Messenger Pro, use the Windows Start/Programs/NETGEAR ProSafe NMS/Install Air Messenger Pro menu. Follow the installation instructions. -
Page 15: Disabling Automatic Console Login
Disable the Auto Login User check box and click the Done button. Starting a Local Console Session 1. Go to the Windows Start menu and use the Programs/NETGEAR ProSafe NMS/Login Console menu. 2. At the login prompt, enter localhost as the Server Address. -
Page 16: Console Elements
Reference Manual for the ProSafe Network Management System NMS100 Console Elements The following figure and table show the main elements of the ProSafe NMS console. Main button bar Selection Tool Event Log Tool Figure 2-1: Console elements Element Main Button Bar Buttons and controls to execute common commands quickly. -
Page 17: Console Button Commands
Reference Manual for the ProSafe Network Management System NMS100 Console Button Commands The following diagrams show the function of each button in the Main button bar and Edit button bar. Each of these buttons has a corresponding main menu item. -
Page 18: Selection Tool
Reference Manual for the ProSafe Network Management System NMS100 Selection Tool If you do not see the selection tool, use the View/Selection Tool menu to show it. Use the Selection Tool to manipulate objects from one of several databases. Use the drag control at the right of the Selection Tool to change its size. -
Page 19: View Window Area
Reference Manual for the ProSafe Network Management System NMS100 • To remove one or more events, select the event and press the Delete key. • To acknowledge (remove current status of) an event, select the event and use the right-click Acknowledge menu. - Page 20 Reference Manual for the ProSafe Network Management System NMS100 Installation and Startup September 2004 202-10058-01...
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Page 21: Data And Statistics
Working with the Map Database The Map Selection Tree Locate the Selection Tool on the right side of the console. If you do not see the Selection Tool, use the View/Selection Tool menu to show it. Select the first tab marked Map. The displayed Map Selection Tree shows all icon objects in the map. -
Page 22: Using Map View Windows
Reference Manual for the ProSafe Network Management System NMS100 Using Map View Windows Map View windows are overlapping windows that are displayed in the View Window area of ProSafe NMS. This is where you can see the map topology as a diagram and easily manipulate the map objects (add, delete, move). -
Page 23: Moving Map Objects
Reference Manual for the ProSafe Network Management System NMS100 • Use the View All button to toggle the View All state for a selected map view. In this state, the view contents are automatically zoomed so that all icons are visible. As you change the size of the View window, the contents will change size. -
Page 24: Moving Objects Inside Subnet Levels
Reference Manual for the ProSafe Network Management System NMS100 To move objects at the top level, select one or more objects in a Map view and drag the mouse. The selected objects are moved to the new mouse location. The following illustration shows an automatically (left) and manually (right) arranged Root Submap level. -
Page 25: Moving Objects From One Subnet To Another
Reference Manual for the ProSafe Network Management System NMS100 You can also disconnect objects from the Bus Network by deleting the attaching link. Then the detached object can be moved anywhere in the view. The following figure shows a Map view of an automatically arranged subnet level on the left, and a manually arranged (regular network) subnet level on the right. -
Page 26: Changing Object Properties
Reference Manual for the ProSafe Network Management System NMS100 Changing Object Properties Attributes 1. Use the Edit/Properties menu to change the attributes of one or more selected objects. To edit multiple objects, all selected objects must be of the same type such as subnet or device. -
Page 27: Access Parameters
Reference Manual for the ProSafe Network Management System NMS100 Access Parameters 1. Select the Access tab to set access parameters for a Device, Link, or Network object. For a description of access parameters, please see Table 3-1 Object Properties Access tab. -
Page 28: Type-Dependent Attributes
Reference Manual for the ProSafe Network Management System NMS100 Table 3-1. Object Properties Access tab Attribute Name Description Read/Write Community The Community name used for SNMP V1/V2c operations when the Read/Write Access Mode is used. Trap Community The Community name expected in a received SNMP V1/V2c Trap frame. - Page 29 Reference Manual for the ProSafe Network Management System NMS100 The following table lists each available attribute in the Object Properties Attributes tab, the object types it is valid for, and a description of the attribute. Table 3-2. Object Properties Attribute tab...
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Page 30: Adding Map Objects
Reference Manual for the ProSafe Network Management System NMS100 Adding Map Objects ProSafe NMS supports several object types, including subnets, devices, links, and networks. To add objects, first open a Map view window and then use one of the Insert/Map Object menus or the Edit button bar. -
Page 31: Viewing Device Mib Data
Reference Manual for the ProSafe Network Management System NMS100 Viewing Device MIB Data The MIB Selection Tree 1. Select one or more SNMP Device objects. 2. Locate the Selection Tool at the left of the console window. If you do not see it, use the View/Selection Tool menu to show it. -
Page 32: Custom Menus
Reference Manual for the ProSafe Network Management System NMS100 Custom Menus The Manage menus are actually built-in custom menus from an external configuration file. You can also add custom menus to display particular tables. For example, if you have only a few device types in your network you probably should add custom menus to display the vendor specific tables for those devices. -
Page 33: Graph Display Elements
Reference Manual for the ProSafe Network Management System NMS100 Graph Display Elements The following figure shows a sample graph display and the function of graph controls. Figure 3-4: Graph display and graph controls Graph Styles In the following figure there are four graph styles: Line, Bar, Distribution, and Pie. Note that the Bar and Pie show Average values. -
Page 34: Graph Page Controls
Reference Manual for the ProSafe Network Management System NMS100 Graph Page Controls The graph is difficult to view with many variables at the same time. Use the Page Controls to enable blocks of variables. Use the Paginate button (paper sheet icon) to enable all variables or just the first page (eight variables). -
Page 35: Viewing Trend Data In A Graph Window
Reference Manual for the ProSafe Network Management System NMS100 3. Select the Trend tab and open the Trend Reports Group name. 4. Use the right-click Insert Report menu to add a new report. 5. Enter a name for the new report. -
Page 36: Limiting Saved Instances
Reference Manual for the ProSafe Network Management System NMS100 Irrespective of the report poll interval, all Counter variables shown in a trend report graph window are normalized to per-second values. Limiting Saved Instances The polling agent normally polls all available instances for each variable in a trend report table. -
Page 37: Polling And Emailing
Setting Threshold Alarms You can generate a Threshold Alarm when a polled SNMP variable value meets certain criteria. ProSafe NMS supports three distinct mechanisms for generating Threshold Alarms as described in the following table. Table 4-1. Threshold Alarms Alarm Type Status Variable Polling Use the Object Properties dialog to set a single SNMP variable plus instance that is polled in real time (Poll Interval... -
Page 38: Setting Status Variable Polling
Reference Manual for the ProSafe Network Management System NMS100 Setting Status Variable Polling • Using the Map Selection Tree or a Map View window, right-click on an SNMP Device, Link, or Network object and use the Properties menu. • Make sure the Address field is set to a valid IP address. -
Page 39: Setting Manual Threshold Alarms
Reference Manual for the ProSafe Network Management System NMS100 Setting Manual Threshold Alarms You must first create a trend report for a set of devices and an SNMP MIB Table. Please refer to Saving Long-term Statistics for a description of creating trend reports. -
Page 40: Polling Tcp Application Services
Reference Manual for the ProSafe Network Management System NMS100 Polling TCP Application Services ProSafe NMS supports customized polling of any TCP application service and simplified polling of four built-in TCP application services (FTP, SMTP, Web, and Telnet). Discovery of Four Built-in Services... -
Page 41: Custom Tcp Service Polling
Reference Manual for the ProSafe Network Management System NMS100 Custom TCP Service Polling Custom TCP Service definitions allow more flexible and powerful polling of your application servers. • You can optionally send a text string to the TCP service and compare the reply to a text pattern. -
Page 42: Emailing Or Paging The Administrator On An Event
Reference Manual for the ProSafe Network Management System NMS100 4. After adding a new service definition, you need to click the Add>> button if you want this service to be polled for the currently selected device. To delete an existing Custom TCP Service definition: 1. - Page 43 Reference Manual for the ProSafe Network Management System NMS100 2. Then, set the Email/Paging global event options a. Use the Config/Event Options menu. b. Set the SMTP Server Address to the IP Address of your email server in dot notation (a.b.c.d).
- Page 44 Reference Manual for the ProSafe Network Management System NMS100 4. Add an Event Filter for the pollDeviceDown event a. Locate the ProSafe NMS Selection Tool at the left side of the console. If it is not there, use the View/ Selection Tool to show it.
- Page 45 Reference Manual for the ProSafe Network Management System NMS100 6. Then, set the Email/Page event actions a. Select the Actions tab of the displayed Add Event Filter dialog. b. Select Default from the Page Group pull-down to send a page to all users with a Group1 or Group2 alias set to Default (the Administrator user).
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Page 46: Other Event Types
Reference Manual for the ProSafe Network Management System NMS100 Other Event Types The pollDeviceDown event is an example used in this section. The mechanism is the same for other types of events, including those generated for Status Variable and Manual Threshold Alarms. -
Page 47: Emailing Or Paging Multiple Users
Reference Manual for the ProSafe Network Management System NMS100 Note: A poll sequence occurs repeatedly every P sequence, a poll is sent and a reply expected within the P received during the timeout period, the poll is sent again immediately (retried). During a single poll sequence, retries will be made up to the value set for P the poll sequence fails. - Page 48 Reference Manual for the ProSafe Network Management System NMS100 3. Then, add an Event Filter for the selected devices a. Add a new event filter for a set of devices as described in Steps 4 through 7 of or Paging the Administrator on an Event” on page b.
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Page 49: Troubleshooting And Advanced Configuration
Chapter 5 Troubleshooting and Advanced Configuration Troubleshooting Network Discovery Duration of Network Discovery During the ProSafe NMS Server installation you entered the address, netmask, and community name for one SNMP V1 discovery seed device. This is normally enough information to discover most of your network. -
Page 50: Failure Symptoms And Solutions
Reference Manual for the ProSafe Network Management System NMS100 The figure below shows a sample top-level and subnet Map view for a small network. Note that some devices have vendor-specific icons while others have generic icons. Each generic device icon is marked as SNMP or ICMP (Ping), which is important in determining discovery problems. -
Page 51: Discovery Agent Fails To Connect To The Server
Reference Manual for the ProSafe Network Management System NMS100 Discovery Agent Fails to Connect to the Server Look at the Current tab of the Event Log Tool. If you do not see the Event Log Tool, use the View/ Event Log Tool to show it. Scroll to the top of the event log. You should see an entry that says... -
Page 52: Snmp Device Access Control List
Reference Manual for the ProSafe Network Management System NMS100 SNMP Device Access Control List Many SNMP devices have an Access Control List (ACL). An ACL is a list of IP addresses from which the device accepts SNMP requests. This is a vendor-specific security feature that is configured at the device using a terminal or Telnet session. -
Page 53: Broadcast Packet Losses
Reference Manual for the ProSafe Network Management System NMS100 Broadcast Packet Losses In many cases network discovery mostly works but you do not see as many devices as you expect. As many devices are not represented in SNMP ARP tables they can only be discovered with broadcasts. -
Page 54: Stopping Discovery Auto-Layout
Reference Manual for the ProSafe Network Management System NMS100 7. Use the File/Reset menu to delete the current map and restart discovery with the new filters. Stopping Discovery Auto-Layout Left unattended, discovery constantly rearranges your top-level map as new devices are added. -
Page 55: Appendix A Event Parameters
Event Parameters Use Event Parameters in Event Action Filters to substitute information related to a specific event. Event Parameters can be used in the Event Message and as arguments to a program in the Exec Program action. The available Event Parameters and the associated expansion are described in the following table. - Page 56 Reference Manual for the ProSafe Network Management System NMS1000 Table 5-1. Event Parameters Event Parameters The Set Community name of the target device. The timeout attribute, in seconds, of the target device The max retries for the target device The name of the map parent subnet object The number of variables in the event trap.
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Page 57: Glossary
Glossary Use the list below to find definitions for technical terms used in this manual. List of Glossary Terms 10BASE-T IEEE 802.3 specification for 10 Mbps Ethernet over twisted pair wiring. 100BASE-Tx IEEE 802.3 specification for 100 Mbps Ethernet over twisted pair wiring. 802.1x 802.1x defines port-based, network access control used to provide authenticated network access and automated data encryption key management. - Page 58 Reference Manual for the ProSafe Network Management System NMS1000 ADSL requires a special ADSL modem. ADSL is growing in popularity as more areas around the world gain access. Advanced Encryption Standard, a symmetric 128-bit block data encryption technique. It is an iterated block cipher with a variable block length and a variable key length. The block length and the key length can be independently specified to 128, 192 or 256 bits.The U.S government adopted the algorithm as its encryption technique in October 2000, replacing the DES encryption it used.
- Page 59 .com, .edu, .uk, etc. For example, in the address mail.NETGEAR.com, mail is a server name and NETGEAR.com is the domain. A hacker attack designed to prevent your computer or network from operating or communicating.
- Page 60 Reference Manual for the ProSafe Network Management System NMS1000 transmits that identity to an authentication server such as RADIUS. The server asks the AP for proof of identity, which the AP gets from the user and then sends back to the server to complete the authentication. EAP is defined by RFC 2284.
- Page 61 Reference Manual for the ProSafe Network Management System NMS1000 LDAP A set of protocols for accessing information directories. Lightweight Directory Access Protocol LDAP. A set of protocols for accessing information directories. LDAP is based on the standards contained within the X.500 standard, but is significantly simpler. And unlike X.500, LDAP supports TCP/IP, which is necessary for any type of Internet access.
- Page 62 Reference Manual for the ProSafe Network Management System NMS1000 The size in bytes of the largest packet that can be sent or received. A technique by which several hosts share a single IP address for access to the Internet. NetBIOS The Network Basic Input Output System is an application programming interface (API) for sharing services and information on local-area networks (LANs).
- Page 63 Reference Manual for the ProSafe Network Management System NMS1000 PPPoE PPPoE. PPP over Ethernet is a protocol for connecting remote hosts to the Internet over an always-on connection by simulating a dial-up connection. PPP over ATM PPPoA. PPP over ATM is a protocol for connecting remote hosts to the Internet over an always-on connection by simulating a dial-up connection.
- Page 64 Reference Manual for the ProSafe Network Management System NMS1000 SSID A Service Set Identification is a thirty-two character (maximum) alphanumeric key identifying a wireless local area network. For the wireless devices in a network to communicate with each other, all devices must be configured with the same SSID.
- Page 65 Reference Manual for the ProSafe Network Management System NMS1000 an encryption algorithm and cryptographic keys before data is transmitted or received. Based on Netscape’s SSL 3.0, TLS supercedes and is an extension of SSL. TLS and SSL are not interoperable. Universal Plug and Play UPnP.
- Page 66 Reference Manual for the ProSafe Network Management System NMS1000 WINS WINS. Windows Internet Naming Service is a server process for resolving Windows-based computer names to IP addresses. Wireless Network Name (SSID) Wireless Network Name (SSID) is the name assigned to a wireless network. This is the same as the SSID or ESSID configuration parameter.
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Page 67: Index
Air Messanger Pro installation 3-2 Auto MDI/MDI-X G-2 Auto Uplink G-2 automatic alarms, configuring 5-2 broadcast packet losses network discovery troubleshooting 6-5 button bar Edit 3-5 Main 3-5 main 3-5 Cat5 cable G-2 community names incorrect or missing 6-3 console button commands 3-5 disabling automatic login 3-3 elements 3-4... - Page 68 login, disabling automatic console login 3-3 Main button bar 3-5 Manage menus 4-11 Map database 4-1 Map objects adding 4-10 moving 4-3 moving at the root level 4-3 moving from one subnet to another 4-5 moving inside subnet levels 4-4 Types 4-10 Map Selection Tree 4-1 Map View windows 4-2...
- Page 69 trend data viewing in a graph window 4-15 trend reports limiting saved instances 4-16 troubleshooting network discovery 6-1 View Window area 3-7 World Wide Web 1-ii Index...