Honeywell HD4MDIH User Manual

Honeywell HD4MDIH User Manual

Equip series true day/night rugged ip network camera
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EQUIP® Series
True Day/Night
Rugged IP Network Camera
NTSC / PAL
HD4MDIH
HD4MDIHX

User Guide

Document 800-07496 – Rev A – 12/10

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Summary of Contents for Honeywell HD4MDIH

  • Page 1: User Guide

    EQUIP® Series True Day/Night Rugged IP Network Camera NTSC / PAL HD4MDIH HD4MDIHX User Guide Document 800-07496 – Rev A – 12/10...
  • Page 3 User Guide...
  • Page 4 Revisions Issue Date Revisions 12/10 New document for the HD4MDIH/X model for the HD4 EQUIP Series IP Dome camera.
  • Page 5: Table Of Contents

    About the Honeywell IP Utility ........31...
  • Page 6 Contents Step 4: Connect to a Device and Configure Network Settings ..... . 37 Connecting to or Disconnecting from Devices ......37 Configuring the IP Network Settings Automatically or Manually .
  • Page 7: Figures

    Figure 3-2 Honeywell IP Utility Log On Window ......35 Figure 3-3 Honeywell IP Utility User Interface.
  • Page 8 Figures Figure A-1 Limited or No Connection Message ......68 Figure B-1 Camera Side View with Dimensions.
  • Page 9: Tables

    Audio and Alarm Connector PIN Definitions ......26 Table 3-1 User Profiles for Honeywell IP Utility and the Web-Client ....32 Table 3-2 PC Minimum System Requirements .
  • Page 10 Tables...
  • Page 11: About This Document

    About This Document This document introduces the Honeywell HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera. It covers how to install and operate a HD4MDIH/X camera in a network environment. This document is intended for system installers, administrators, and operators.
  • Page 12: Cautions And Warnings

    Cautions and Warnings THIS SYMBOL INDICATES CAUTION THAT DANGEROUS VOLTAGE RISK OF CONSTITUTING A RISK OF ELECTRIC SHOCK ELECTRIC SHOCK IS DO NOT OPEN PRESENT WITHIN THE UNIT. CAUTION: TO REDUCE THE RISK OF THIS SYMBOL INDICATES ELECTRIC SHOCK, DO NOT REMOVE THAT IMPORTANT OPERATING THE COVER.
  • Page 13: Manufacturer's Declaration Of Conformance

    Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.796.CCTV for assistance or to request a Return Merchandise...
  • Page 14 Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused.
  • Page 15: Introduction

    Introduction The Honeywell HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network camera provides high quality color video surveillance over a network connection. See Table 1-1 for descriptions of the four camera models. Table 1-1 True Day/Night Rugged IP Network Camera Model Numbers...
  • Page 16 Introduction...
  • Page 17: Installation And Setup

    Check that the items received match those listed on the order form and packing slip. Your HD4MDIH/X camera packing box should include: • One fully-assembled HD4MDIH/X EQUIP Series True Day/Night Rugged IP Dome camera • One HD4MDIH/X camera hardware kit •...
  • Page 18: Equipment Required

    Overview of the Installation Procedure Note Please familiarize yourself with the installation procedure and complete each step in the exact sequence given. The initial installation of your HD4MDIH/X camera consists of the following steps: Table 2-1 Steps for Installing your Camera Step See …...
  • Page 19: Camera Components And Functions

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Camera Components and Functions Your HD4MDIH/X camera consists of a fully-integrated enclosure with camera and lens. The wiring can be completely concealed to reduce the risk of tampering. Figure 2-1...
  • Page 20: Preparing For Camera Installation

    Installation and Setup Preparing for Camera Installation Step1. Removing the Dome Bubble and Turret Using the supplied Allen key, loosen the captive screws on the dome bubble (see Figure 2-1 page 19). Remove the dome bubble and set it aside. Gently pull the turret off the gimbal assembly, then set it aside.
  • Page 21: Step 3. Preparing The Mounting Surface

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Step 3. Preparing the Mounting Surface Affix the mounting template (supplied in the camera box) to the mounting surface or use the back of the camera base, as shown below, to trace the screw holes.
  • Page 22: Step 5. Installing The Grommet (Optional)

    Installation and Setup Figure 2-4 Conduit Plug Installation Conduit plug locking screw Back entry conduit Side entry conduit Enclosure base Conduit plug WARNING! To minimize moisture leaking into the camera housing when mounting your camera on a vertical surface, position the enclosure with the side conduit entry pointing down.
  • Page 23: Installing The Camera

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Installing the Camera Step 6. Mounting the Camera Pull the wires through the back conduit entry if that is the entry you are using. Align the mounting holes in the base with the holes you have predrilled in the...
  • Page 24: Figure 2-5 Camera And Cables

    Installation and Setup Connect to Power Input Caution When powering the camera from 24 VAC, a UPS source should be used to ensure satisfactory performance. Connect the power supply that is appropriate for your installation: • 24 VAC power supply •...
  • Page 25: Figure 2-6 Wiring Connections Shown On Board

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Figure 2-6 Wiring Connections Shown on Board RJ45 Ethernet Connector (see Connecting to a Network via CAT5 Ethernet Connector, page 27) This is also the connection for Power over Ethernet (PoE 802.3af)
  • Page 26: Table 2-2 Audio And Alarm Connector Pin Definitions

    Installation and Setup Table 2-2 Audio and Alarm Connector PIN Definitions Definition Audio In + Audio In - Audio Out + Audio Out - Alarm In + Alarm In - Alarm Out + Alarm Out - Connecting Audio Your camera supports bi-directional audio. There are two supported voice band channels that function in full duplex mode.
  • Page 27: Step 8. Sealing The Wiring

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Figure 2-8 Normal Alarm States Normally closed Normally opened Connect external devices such as sirens or flashing lights to the alarm output connector to signal users that an alarm is activated. See Figure 2-9 for alarm connection.
  • Page 28: Step 9. Adjusting The Camera

    Installation and Setup Step 9. Adjusting the Camera Connecting to a Video Monitor The local video out connection (see Figure 2-6 Figure 2-10) is available as a test output and should be used during installation to position, aim, and focus the camera, as needed. Connect from the local video out connector on your camera to the video input connector on your spot monitor.
  • Page 29: Figure 2-10 Gimbal Adjustment

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Figure 2-10 Gimbal Adjustment Angle view Top view Local video out Setscrew (loosen to adjust horizontal rotation) Factory reset Set focal length button (bottom) Loosen locking screw (inside conduit entry)
  • Page 30: Completing The Installation

    Align the turret on the gimbal assembly, then gently press the turret until in clicks securely into place. Align the dome bubble captive screws with the mounting holes in the enclosure base, then securely screw them into place. Figure 2-11 Reassembled HD4MDIH/X EQUIP Series Dome Camera...
  • Page 31: Installing The Honeywell Ip Utility And Web-Client Software

    About the Honeywell IP Utility and Web-Client About the Honeywell IP Utility The Honeywell IP Utility is a software application that is installed from a CD or downloaded from the Honeywell Systems Group website (www.honeywellvideo.com). It is installed on a local workstation and primarily used by Administrators to configure the ®...
  • Page 32: About The Web-Client

    • Configure compression settings. • Configure alarm and audio settings. User Profiles: Honeywell IP Utility and Web-Client Both the Honeywell IP Utility and the Web-Client have two user types: Administrator and Guest as described in Table 3-1. Note Only one user, an Administrator or a Guest, can be logged on at a time.
  • Page 33: Step 1: Confirm Your System Requirements

    Contact the network administrator if there are any questions regarding the local area network (LAN) or any other network-related issues. Install the Honeywell IP Utility on a work station with the minimum requirements (outlined Table 3-2). After the IP Utility is installed, the same computer workstation can be used to access the Web-Client.
  • Page 34: Step 2: Install The Honeywell Ip Utility Software

    Download Center I Agree to reach the software downloads page. Locate your device in the list (for example, click Cameras for HD4MDIH/X camera). Under Honeywell IP Utility, download, extract and open the Honeywell IP Utility Set-up.exe icon from where you extracted the file.
  • Page 35: Step 3: Log Onto The Ip Utility And Discover Network Devices

    During the installation set up, you must log on as an Administrator to access all the features. Click the arrow button The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface. Automatically discover or manually refresh the list of devices on the network.
  • Page 36: Figure 3-3 Honeywell Ip Utility User Interface

    Installing the Honeywell IP Utility and Web-Client Software Figure 3-3 Honeywell IP Utility User Interface Refresh button Use the Product Filter drop-down Connect button menu to select a specific device, such as all HD4 series cameras. Disconnect button Limited/No connectivity...
  • Page 37: Step 4: Connect To A Device And Configure Network Settings

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Step 4: Connect to a Device and Configure Network Settings When you log on to the IP Utility, the devices on the network—including the devices on other subnets—are automatically discovered and are listed in the Discovery pane. After the initial discovery, auto-refresh continues to discover devices that are newly added to the network.
  • Page 38: Figure 3-4 Set The Ip Network Settings Automatically Or Manually

    Option Description Device Name By default, the device name is the device type plus the MAC Address. Honeywell recommends, for security, that you change the device name. MAC Address The MAC address is a factory-assigned address that is unique for each device.
  • Page 39 HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Updating IP Network Settings Automatically In the Discovery pane, select the device and click Connect From the System tab click the Obtain an IP Address automatically check box. Enter a Device Name, for example, FrontLobbyDome01.
  • Page 40: Interfacing With The Equip Device Via A Network Video Recorder

    Installing the Honeywell IP Utility and Web-Client Software Interfacing with the EQUIP Device Via a Network Video Recorder Your HD4MDIH/X camera supports the PSIA specification for interoperability between network video products. There is no support for legacy EQUIP and EQUIP2 protocols.
  • Page 41: Figure 3-5 Activex Prompt

    Figure 3-5 ActiveX Prompt Click Yes. Follow the InstallShield Wizard prompts to install the secure Honeywell IP ActiveX on your PC. The InstallShield Wizard Completed message indicates a successful ActiveX upgrade. Click Finish. The Web-Client interface opens and live streaming video displays on the monitor.
  • Page 42: Uninstalling Ip Utility, Bonjour Or The Activex Plug-In Software

    Uninstall Honeywell IP Utility. Click Yes. The Honeywell IP Utility is uninstalled. During the uninstallation process, you are prompted to also uninstall the Bonjour program. Click Yes to remove Bonjour or No to only uninstall the Honeywell IP Utility. Click Finish.
  • Page 43: Uninstalling Ip Utility Or Ip Activex Using The Control Panel

    Remove. The Honeywell IP Utility is uninstalled. During the uninstallation process, you are prompted to also uninstall the Bonjour program. Click Yes to remove Bonjour or No to only uninstall the Honeywell IP Utility. Click Finish. Document 800-07496 Rev A...
  • Page 44 Installing the Honeywell IP Utility and Web-Client Software...
  • Page 45: Ip Camera Web-Client

    IP Camera Web-Client Before you launch the Honeywell IP Web-Client, ensure that you complete the following sections before configuring your HD4MDIH/X camera: • Chapter 2, Installation and Setup • Chapter 3, Installing the Honeywell IP Utility and Web-Client Software This chapter covers: •...
  • Page 46: User Profiles

    Note The web page where you log on to the Honeywell IP Utility and any IP device web page (for example, the IP Web-Client) look very similar. You can tell the difference between the two sites by the IP address in the web browser as well...
  • Page 47: Launching The Web-Client From Ip Utility

    • The default Guest password is guest. Click The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface. In the Discovery pane, double-click the device you want to connect to.
  • Page 48: Logging Onto The Web-Client From Internet Explorer

    IP Camera Web-Client Note If the Launch Browser button is inactive, then you must enable Enable HTTP Server. Click to enable the HTTP Server, and then click Apply. The Launch Browser button should then be enabled. Logging Onto the Web-Client from Internet Explorer From Internet Explorer (v6.0+), enter the URL (IP address of the device) in the Address bar to open the logon window.
  • Page 49: Navigating The Web-Client User Interface

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Navigating the Web-Client User Interface Figure 4-2 Web-Client Window Layout: Administrator Log On The URL corresponds to the IP Address as Click Logout to exit the program. configured in the IP Utility.
  • Page 50: Live View

    IP Camera Web-Client Figure 4-3 Web-Client: Administrator User The menu bar displays When an alarm is which user is logged on Click to select the detected, an alarm and provides a link to log video stream. message appears here out of the application. to notify the operator.
  • Page 51: Taking A Snapshot

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Taking a SnapShot The SnapShot function allows you to save an image from Live View to a default folder on your computer (C:\Program Files\Honeywell Video Systems\Support\Snapshots). Files are saved as: DeviceName_Date_Time.bmp. You are not asked for confirmation.
  • Page 52: Resetting The Device

    IP Camera Web-Client Figure 4-6 IP and Firmware Settings: Device Information Tab Device Name as entered in the IP Utility program IP Address on the network (DHCP/Static/APIPA) Subnet Mask and Default Gateway address that connects the camera to the network MAC Address is a factory assigned address unique for each device Firmware Settings including...
  • Page 53: Compression Settings

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Compression Settings The video signal sent from the camera to the Web-Client has a number of settings that can be edited which affect how the video displays in the Web-Client. The Compression Settings view enables you to configure these settings: •...
  • Page 54: Video Codec Settings Tab

    IP Camera Web-Client Video Codec Settings Tab Figure 4-8 Video Codec Settings Tab Available Functions Primary Stream Secondary Stream Set the Resolution Set the Frame Rate Set the Priority for Quality or Bit Rate Set the Compression Ratio Set the Target Bit Rate Set the Maximum Bit Rate (kbps) Default settings shown for NTSC models Set the GOP (Group of Pictures)
  • Page 55: Figure 4-9 Video Codec Settings

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Table 4-4 Compression Settings(cont’d) Setting Options Description Select this Priority Field Setting Description field setting Quality Maximum Bit Rate If the actual bit rate (use statistics to determine) from the camera momentarily exceeds the...
  • Page 56: Statistics: Received Bit Rate And Frame Rate

    IP Camera Web-Client Click Apply. Adjustments in your compression settings are captured in the statistics. As you make adjustments, the Statistics field acts as a visual reminder of how your settings affect the bit rate, frame rate, and bandwidth usage. When you are satisfied with your settings —...
  • Page 57: Auto Exposure

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Figure 4-10 Camera Setup Auto Exposure The Auto Exposure settings allow the user to access and configure exposure-related settings as described in Table 4-5. Note You must click Apply after you make changes to any settings to save those changes.
  • Page 58: White Balance

    IP Camera Web-Client Table 4-5 Auto Exposure Settings (cont’d) Setting Options Description Flickerless Off, On Eliminates the “flicker” that can appear in an image under certain lighting conditions (for example, fluorescent lighting). This setting is not available if you have selected ELC. Off, Low, High Automatically provides a clear image under low-light conditions.
  • Page 59: Video Analytics

    Video Analytics Your HD4MDIH/X camera can be configured to detect camera sabotage and motion within a scene via the Video Analytics view (see Figure 4-11). The Video Analytics tab enables a user to set the tamper detection threshold settings for blur, blinding and scene changes.
  • Page 60: Sabotage Detection

    IP Camera Web-Client Figure 4-11 Video Analytics Tab Each Tamper Detection Setting provides 3 threshold levels: High (80%), Medium (50%) and Low (30%). Each setting has three threshold levels: high (80%), medium (50%) and low (30%). When these thresholds are exceeded, camera sabotage or motion is detected, and alarm messages appear above the video display and alarm signals are sent to DVRs/NVRs (see Figure 4-13).
  • Page 61: Figure 4-13 Video Analytics Alarm Message

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Figure 4-13 Video Analytics Alarm Message Configuring Video Blur Detection The video appears blurred when the camera is exposed to elements such as water. When this occurs, video blurring in the field of view is detected and an alarm message appears...
  • Page 62: Table 4-8 Blinding Threshold Values

    IP Camera Web-Client In the Blinding Threshold list, select one of the following options: Table 4-8 Blinding Threshold Values Value To detect … High (80%) Maximum blinding. The alarm message appears when your camera is blinded by 80% or more. Medium (50%) Medium blinding.
  • Page 63: Configuring Video Motion Detection

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Click Apply. Note To turn off camera field of view change detection, select Disable in the Scene Change Threshold list. Disable is the default value. Note You must click Apply after you make changes to any settings to save those changes.
  • Page 64: Alarm And Audio

    IP Camera Web-Client Note To disable a zone, click the VMD drop-down menu, then select Disable. Alarm and Audio Figure 4-15 Audio and IO Settings Tab Alarm Settings Connect external devices such as sirens or flashing lights to the alarm output connector to signal camera users that an alarm is activated.
  • Page 65: Audio Settings

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Audio Settings The network camera supports bi-directional audio. There are two supported voice band channels that function in full duplex mode. Connect industry-standard line level audio input and output to the back of your camera. See...
  • Page 66 IP Camera Web-Client...
  • Page 67: Appendix A Troubleshooting

    Troubleshooting Technical Support Prior to calling Honeywell technical support, refer to the following topics for possible solutions to problems with your camera. To contact the Honeywell Video Systems technical support team, call 1-800-796-2288 (North America only) or send an e-mail to HVSsupport@honeywell.com.
  • Page 68: Problem: Live View Does Not Display The Expected Video

    Problem: Live View Does Not Display the Expected Video Possible solutions: • Ensure that your web browser settings have been configured to allow ActiveX controls (see Step 2: Install the Honeywell IP Utility Software on page for information on setting up your browser). •...
  • Page 69: Appendix B Specifications

    Specifications Note These specifications refer to all models, except where otherwise noted. Specifications are subject to change without notice. Video Signal Specifications NTSC Video Standard: High Res Scanning System: Progressive Image Sensor: 1/4” CMOS Number of Pixels (H x V) 1280 x 720 (720p);...
  • Page 70 Pentium IV CPU 3.1 GHz or equivalent AMD requirements 1 GB RAM Windows® 2003/XP Installation, Management, and Honeywell IP Utility software identifies the IP address, Maintenance checks the status of the device. Firmware upgrades over HTTP, firmware available at www.honeywellvideo.com. Supported Protocols...
  • Page 71 HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Figure B-1 Camera Side View with Dimensions 6.1” 154.97 mm Document 800-07496 Rev A 12/10...
  • Page 72 Specifications...
  • Page 73: Appendix C Glossary

    Glossary AGC (Automatic Gain Control) Video Amplifier in a camera that boosts the amount of video gain (including the noise) to maintain a 1V p-p (1-volt peak-to-peak) video signal output. It becomes operational when the light level is low. The circuit is designed to compensate for fluctuations in scene illumination which would cause the video output level to be too low.
  • Page 74 Glossary NTSC (National Television Standards Committee) A standard of specifications for television transmission in the U.S., Canada, Japan, Central American, and half of South America. The North American system uses interlaced scans and 525 horizontal lines per frame at 30 frames per second. PAL (Phase Alternate Line) A standard of specifications for television transmission for color TV signals used in West Germany, England, Holland, Australia, and several other...
  • Page 75: Index

    HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide Index components mounting type ActiveX control camera blinding administrator camera field of view change privileges camera settings administrator password, default AGC (Automatic Gain Control) AGC (automatic gain control) alarm configuration...
  • Page 76 passwords address 38, 39, default gateway APIPA device DHCP connecting network settings 37–39, disconnecting IP address discovering 35, IP network settings information tab default gateway name IP address DHCP address 38, 39, MAC address digital noise reduction subnet mask digital slow shutter IP Utility disconnect button description...
  • Page 77 HD4MDIH/X EQUIP Series True Day/Night Rugged IP Network Camera User Guide video resolution frame rate NTSC, video resolution received bit rate statistics, viewing bit rate statistics, viewing frame rate subnet mask 38, system requirements opening an IP Web-Client operating system...
  • Page 78 website 31, alarm connection wiring connections on board...
  • Page 80 Document 800-07496 – Rev A – 12/10 © 2010 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.

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