Connected To The Receiver; The Remote Control Does Not Function - Sony STR-DH770 Manual

TV sound cannot be heard from the speakers

connected to the receiver.

Make sure [<HDMI>] - [CTRL HDMI] is set to [CTRL ON] on the display panel.
Make sure [<INPUT>] - [INPUT MODE] for the TV is set to [AUTO] on the display panel.
Make sure your TV supports the ARC function. Make sure that the HDMI input of your TV is
labeled "ARC."
If your TV has multiple HDMI input jacks, make sure the receiver is connected to the one
supports the ARC function.
Make sure your TV is connected to the HDMI TV OUT jack of the receiver.
[179] Troubleshooting Remote control

The remote control does not function.

Point the remote control at the remote control sensor on the receiver.
Remove any obstructions between the remote control and the receiver.
Replace both of the batteries in the remote control with new ones if they are weak.
[180] Troubleshooting If the problem is not solved
Reverting to the factory default settings
You can clear all memorized settings and restore the receiver to the factory default settings by
the following procedure. This procedure can also be used to initialize the receiver before you
use it for the first time.
Be sure to use the buttons on the receiver to perform this operation.
Turn off the receiver.
1
Hold down (power) on the receiver for 5 seconds.
2
[CLEARING] flashes on the display panel for a while, then changes to [CLEARED *].
Note
It takes a few minutes for the memory to be cleared completely. Do not turn the receiver off until
[CLEARED *] appears on the display panel.
[181] Troubleshooting If the problem is not solved
Resetting sound fields to the default settings
Be sure to use the buttons on the receiver to perform this operation.
Turn off the receiver.
1
2 Hold down MUSIC and press (power) on the receiver.