Bluetooth Connection - Motorola MC75A Integrator Manual

9 - 8 MC75A Enterprise Digital Assistant Integrator Guide
Troubleshooting the MC75A (Continued)
Table 9-1
Problem
The MC75A does not
accept scan input.
Cannot connect to
service provider.

Bluetooth Connection

Troubleshooting Bluetooth Connection
Table 9-2
Problem
MC75A cannot find
any Bluetooth
devices nearby.
When trying to
connect a Bluetooth
phone and MC75A,
the phone thinks a
previously paired
MC75A is used.
Cause
Scanning application Load a scanning application on the MC75A. See the system
is not loaded. administrator.
Unreadable bar Ensure the symbol is not defaced.
code.
Distance between Place the MC75A within proper scanning range.
exit window and bar
code is incorrect.
MC75A is not Program the MC75A to accept the type of bar code being
programmed for the scanned.
bar code.
MC75A is not If the MC75A does not beep on a good decode, set the
programmed to application to generate a beep on good decode.
generate a beep.
Battery is low. If the scanner stops emitting a laser beam upon a trigger
press, check the battery level. When the battery is low, the
scanner shuts off before the MC75A low battery condition
notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Symbol Technologies.
SIM not installed Re-install SIM card.
properly.
Cause
Too far from other
Bluetooth devices.
The Bluetooth device(s)
nearby are not turned on.
The Bluetooth device(s)
are not in discoverable
mode.
The phone remembers
the name and address of
the MC75A it last paired
with via the Bluetooth
radio.
Solution
Solution
Move closer to the other Bluetooth device(s), within a
range of 10 meters.
Turn on the Bluetooth device(s) to find.
Set the Bluetooth device(s) to discoverable mode. If
needed, refer to the device's user documentation for
help.
Manually delete the pairing device and name from the
phone. Refer to the phone's user documentation for
instructions.