Troubleshooting; Mc75A - Motorola MC75A Integrator Manual

9 - 6 MC75A Enterprise Digital Assistant Integrator Guide

Troubleshooting

MC75A

Troubleshooting the MC75A
Table 9-1
Problem
MC75A does not turn
on.
Rechargeable
lithium-ion battery did
not charge.
Cannot see characters
on display.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
No sound.
Cause
Lithium-ion battery Charge or replace the lithium-ion battery in the MC75A.
not charged.
Lithium-ion battery Ensure battery is installed properly. See
not installed Battery on page
properly.
System crash. Perform a warm boot. If the MC75A still does not turn on,
perform a cold boot. See
Battery failed. Replace battery. If the MC75A still does not operate, perform
a warm boot, then a cold boot. See
page
MC75A removed Insert MC75A in cradle. The 3600 mAh battery fully charges
from cradle while in less than six hours.
battery was
charging.
Extreme battery Battery does not charge if ambient temperature is below 0°C
temperature. (32°F) or above 40°C (104°F).
MC75A not powered Press the Power button.
on.
MC75A removed Replace the MC75A in the cradle, or reattach the
from cradle or communication cable and re-transmit.
disconnected from
host computer
during
communication.
Incorrect cable See the system administrator.
configuration.
Communication Perform setup. Refer to the MC75A Integrator Guide for
software was details.
incorrectly installed
or configured.
Volume setting is low Adjust the volume. Adjust the volume. Refer to the MC75A
or turned off. User Guide.
Solution
1-2.
Resetting the MC75A on page
1-5.
Installing the Main
1-5.
Resetting the MC75A on