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Section 6:
This section provides a view of general maintenance and recovery techniques.
Motorola provides a recovery CD with your computer that allows reinstallation of
the complete Windows operating system, device drivers, applications, and
parameters similar to the default factory settings.
CAUTION: Personal settings, additional applications and data will be lost during
recovery procedure.
If you need to recover applications, configurations, data, or other settings, you have
other non-destructive recovery options.
Recovering settings and system files
If you have experienced intermittent problems that came after new software
installation or some change in device configuration, you can revert to previous
working settings and undo harmful changes on your device.
If you are using Windows 2000, you can fix the problem by using the ConfigSafe
program. To access ConfigSafe program click Start -> Programs -> ConfigSafe ->
ConfigSafe.
In Windows XP, System Restore tool might fix the problem and revert the system
settings and registry entries to an earlier state. To access System Restore tools click
Start -> All Programs -> Accessories -> System Tools -> System Restore
Recovering applications
If you have reinstalled system files and your personal settings, but a software
application or device driver that you have installed on your device is not working
correctly, recovering the application might resolve problems.
To remove a program in Windows XP, do the following:
• Click Start -> Control Panel -> Add or Remove Programs.
• Find a program you want to remove and then click Change/Remove.
• Follow on-screen instructions.
To remove a program in Windows 2000, do the following:
• Click Start -> Settings -> Control Panel -> Add or Remove Programs.
• Find a program you want to remove and then click Change/Remove.
• Follow on-screen instructions.
Recovery of pre-installed software
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