Troubleshooting; Wearable Terminal - Motorola WT4090 User Manual

Troubleshooting

Wearable Terminal

Troubleshooting the Wearable Terminal
Table 4-1
Problem
Wearable terminal
does not turn on.
Rechargeable
lithium-ion battery did
not charge.
Cannot see
characters on display.
During data
communication, no
data was transmitted,
or transmitted data
was incomplete.
No sound is audible.
Cause
Lithium-ion battery Charge or replace the lithium-ion battery in the wearable
not charged. terminal.
Lithium-ion battery Ensure battery is installed properly. See
not installed Removing the Main Battery on page
properly.
System crash. Perform a warm boot. If the wearable terminal still does not
turn on, perform a cold boot. See
Terminal on page
Battery failed. Replace battery. If the wearable terminal still does not operate,
try a warm boot, then a cold boot. See
Terminal on page
Wearable terminal Insert wearable terminal in cradle and begin charging. The
removed from lithium-ion battery requires less than four hours to recharge
cradle while battery fully.
was charging.
Ambient Move the cradle to an area where the ambient temperature is
temperature of the between 0 °C and 40 °C (32 °F and 104 °F).
cradle is too warm
or too cold.
Wearable terminal Press the Power button.
not powered on.
Wearable terminal Replace the wearable terminal in the cradle, or reattach the
removed from Synchronization cable and re-transmit.
cradle or unplugged
from host computer
during
communication.
Incorrect cable See the System Administrator.
configuration.
Communication Perform setup. Refer to the WT4090 Integrator Guide for
software was details.
incorrectly installed
Ensure that Microsoft ActiveSync 4.1 or greater is installed on
or configured.
the host computer.
Volume setting is Adjust volume. Change volume settings by selecting
low or turned off.
Settings
Move the slider to change the volume level.
Maintenance & Troubleshooting
Solution
Resetting the Wearable
2-14.
2-14.
> >
Control Panel Volume & Sounds
Installing and
1-5.
Resetting the Wearable
>
Start
icon > tab.
Volume
4 - 3