GE PGP9830 Owner's Manual & Installation Instructions page 36

Gas downdraft
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Troubleshooting
tips ... Before you cGIIfor service
Control knobs will not
Fan does
not work
Poor venting
Possible
Cause
Controls improperly set.
The fan control knob is improperly set.
Cord improperly
connected or power
turned off.
Clogged filter.
What To Do
To turn from the OFF position, push the knob in and then
tum. The knob can only be tumed in a counterclockwise
direction. When the knob is at any other position, it can
be tumed in either direction without being pushed in.
Turn knob in clockwise direction to turn fan on.
Check connections. Turn on power at the fuse box.
Clean filter per instructions.
House too airtight.
Open a window slightly to provide fresh air source.
Wall cap obstructed.
Wall cap damper door stuck.
Duct length exceeds recommended
100
equivalent
foot maximum.
Incorrect cleaning methods being used.
Cookware with rough bottoms
being
used or coarse particles (salt or sand)
were between the cookware
and the
surface
of the cooktop.
Cookware has been slid across the
cooktop surface.
Improper
cookware being used.
Remove blockage from exterior wall cap.
Check exterior wall cap damper door for free
movement or obstruction.
Reduce number of elbows to simplify duct run.
Tiny scratches or
See the Cleaning the glass cooktop section.
metal marks (may
Be sure cookware bottoms and cookware are clean
appear as cracks) or
before use. Use cookware with smooth bottoms. Tiny
abrasions on radiant
scratches are not removable but will become less
cooktop glass surface
visible in time as a result of cleaning.
Areas of discoloration
Marks from aluminum and copper pans as well as
or dark streaks on the
mineral deposits from water or food can be removed
cooktop
with the cleaning cream.
Hot surface
on a model with a light-
This is normal. The surface may appear discolored
colored cooktop,
when it is hot. This is temporary and wilt disappear as
the glass cools.
Food spillovers
not cleaned before next
See the Cleaning the glass cooktop section.
use.
Incorrect
cleaning methods being used.
Use recommended
cleaning procedures.
Hot sugar mixtures or
Hot cooktop came into contact with these
See the Glass surface
potential for permanent damage
plastic melted to the
substances,
section in the Cleaning the glass cooktop section.
surface
Pitting (or indentation)
Hot sugar mixture spilled or plastic melted
Call a qualified technician for replacement.
of the cooktop
on the cooktop.
36
49
80516
4

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