Service; Before Calling Service; Troubleshooting - Bosch HSLP451UC Use And Care Manua

Service

Before Calling Service

Troubleshooting

If you encounter a problem, it often will merely be something minor. Before you call customer service, consider the
suggestions and instructions below.
PROBLEM
Appliance is not working
Appliance does not start
Water tank empties without any
apparent reason. Evaporator dish
is overflowing.
Evaporator dish has been boiled
dry even though the water tank is
full
A "plop" noise can be heard when
cooking
Steam escapes from the vent
openings when cooking
Appliance no longer produces
steam correctly
POSSIBLE CAUSE
Cord is not plugged in
Power outage
Circuit breaker may be tripped.
Faulty operation
Appliance door is not closed all the way.
Water tank was not closed properly.
Tank lid seal is dirty.
Tank lid seal is not functioning.
Water tank was not inserted correctly.
Supply line is clogged.
Temperature change affecting frozen food
and caused by water vapor.
The appliance needs to be descaled.
TIP/SOLUTION
Connect appliance to power.
Check if other kitchen appliances are
working.
Reset breaker.
Turn off power to the appliance at the
main power supply (fuse or breaker box)
and turn it back on after approximately
10 seconds.
Close the appliance door.
Close the tank lid until it clearly snaps into
place.
Clean the seal.
A new water tank may be purchased
through customer service.
Slide in the water tank until it locks into
place.
Descale appliance.
This is normal.
This is normal.
Descale appliance.
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