Panasonic BB-HNP17A Operating Instructions Manual
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Panasonic BB-HNP17A Operating Instructions Manual

Panasonic BB-HNP17A Operating Instructions Manual

Network camera recorder with viewer software ver. 4
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Operating Instructions

Network Camera Recorder with Viewer Software Ver. 4
BB-HNP17A
Model No.
Thank you for purchasing the Panasonic "Network Camera Recorder with Viewer Software Ver. 4"
•
Please read this document before using and save this document for future reference.

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  • Page 1: Operating Instructions

    Operating Instructions Network Camera Recorder with Viewer Software Ver. 4 BB-HNP17A Model No. Thank you for purchasing the Panasonic "Network Camera Recorder with Viewer Software Ver. 4" • Please read this document before using and save this document for future reference.

  • Page 2: Main Features

    Introduction Introduction Main Features Supports H.264 Supports the recording and playback of H.264 cameras. Supports resolutions of 2048 ´ 1536 Can record and monitor cameras supporting resolution of 2048 ´ 1536. Supports widescreen displays Supports 16:9 and other sizes of widescreen displays. The Multi-monitoring and Multi-playback screens are displayed with the full screen size.
  • Page 3 Introduction Network Video Encoder support (® Page 24) Network video encoder images can be recorded and played. This does not indicate the number of cameras that can record at the same time. The number of cameras that can record at the same time differs depending on factors such as the resolution and frame rate used, and the specifications of your computer.
  • Page 4 Introduction Item Description Audio Audio output feature (Speaker or Headphones) Audio input feature (Microphone) Because the PC specifications required for running Windows 7 Starter do not meet the required specifications of this software, performance cannot be guaranteed for PCs running Windows 7 Starter. For Windows Vista, set the [Power Options] setting to [High performance].

  • Page 5: About This Document

    Introduction Note • When the above network cameras with feature limitations are registered to this software, some of the specifications will differ to those listed in this model. See Page 159 for details. About this document Model number suffixes are omitted in this document. Operating Instructions...

  • Page 6: Table Of Contents

    Table of Contents Table of Contents 1 Before use ....................8 Product Introduction ......................8 Starting or Closing This Software ...................9 1.2.1 Starting Operation Window ....................9 1.2.2 Closing the Operation Window ..................10 1.2.3 Closing This Software ....................10 Performing License Registration ...................11 1.3.1 Registering a New License .....................11 Changing the displayed language .................13 Setting Recording Preferences ..................14...
  • Page 7 Table of Contents 3.3.1 Configuring the Settings ....................133 Other Features .......................145 3.4.1 Audio Transmission ......................145 3.4.2 Importing/Exporting the Camera Information ...............145 3.4.3 Copying Camera Images ....................147 3.4.4 Deleting a Registered Camera from the List ..............148 3.4.5 Deleting Timer Settings ....................149 3.4.6 Checking the Recording Capacity and Remaining Time ..........151 3.4.7...

  • Page 8: Before Use

    1.1 Product Introduction 1 Before use 1.1 Product Introduction You must perform the following steps in order to use this software. Read the Software End User License Agreement (® attached leaflet) • You cannot install this software if you disagree. (The legal agreement is required when installing this software.) Install this software (®...

  • Page 9: Starting Or Closing This Software

    1.2.1 Starting Operation Window 1.2 Starting or Closing This Software This software starts automatically when you boot up the PC. • is displayed in the notification area while this software is running. PC screen Displayed in the notification area. notification area Start Note •...

  • Page 10: Closing The Operation Window

    1.2.3 Closing This Software • You must register the license to use this software. [Register the license key.] will be displayed if you start this software without having first registered it. Follow the steps in Page 11 to register the license. 1.2.2 Closing the Operation Window Click in the operation window.

  • Page 11: Performing License Registration

    1.3.1 Registering a New License 1.3 Performing License Registration If no license has been registered when the operation window is started, [Register the license key.] will be displayed. 1.3.1 Registering a New License Click on the multi-monitoring window and select [License Registration] from the menu which is displayed.
  • Page 12 1.3.1 Registering a New License Note • [License Registration] will turn gray when you have completed registration. • If security software is operating, [License Registration] may still be displayed after completing the license registration and starting the operation screen. In this case, temporarily stop the security software, or perform settings such as allowing connections to the software.

  • Page 13: Changing The Displayed Language

    1.4 Changing the displayed language 1.4 Changing the displayed language You can change the displayed language. Click on the multi-monitoring window. Select the language that you want to display. • In the default setting, you can choose from the following languages. (2015/6 present) ·English ·Japanese ·Portuguese Click [Yes].

  • Page 14: Setting Recording Preferences

    When this software is installed to C:\Program Files\Panasonic\NCR4 in Windows Vista and Windows 7, folders are saved to: C:\User\(user name)\AppData\Local \VirtualStore\Program Files\Panasonic\Ncr4\ncrdata. Do not directly set the [AppData] folder as the destination folder.
  • Page 15 1.5.1 Setting a Folder to Save Recorded Images Setting Description Limit the recording capacity Place a check mark in [Limit the recording capacity] when there are limitations on the recording capacity where you will be saving recordings and set the [Capacity Limit]. (1 GB (default)) When no recording capacity limit is set, the recording will stop when the free disk space of the chosen save file destination is under 10%.
  • Page 16 1.5.1 Setting a Folder to Save Recorded Images window is displayed. Clicking the [OK] button cancels the [Limit the recording capacity] setting on the [Camera Settings] page. Change the destination folder Click [Browse] under [Save Destination Folder] in the [Basic Settings] page. Select the destination folder, and click [OK].
  • Page 17 1.5.1 Setting a Folder to Save Recorded Images Note • When you change a setting, a mark is displayed on the icon for the item that you changed. The setting is applied when you click [OK] or [Apply]. See Page 63 for details on the settings icons. File sizes of recorded images Note •...

  • Page 18: Setting A Proxy Server

    1.5.2 Setting a Proxy Server To calculate the recording capacity for images with audio, add 4 KB for each second of recording. 345,600 KB plus 4 KB times 3,600 seconds (1 hour) = 360,000 KB (About 352 MB) Perform calculations with the maximum values of the [MPEG-4 Bit Rate] of the [Video Streaming] set for the camera. •...

  • Page 19: Setting E-Mail Notification

    1.5.3 Setting E-mail notification Setting Description Server Address/Port Enter the IP address of proxy server and port number. Enter them after asking your network administrator. • Enter the alphanumeric characters. (Enter only numeric characters for the port number.) • Proxy servers are not supported in IPv6 connections. Enter the IPv4 address or the URL which is registered with the IPv4 domain name service.
  • Page 20 1.5.3 Setting E-mail notification Setting Description IP Address or Host Name Enter the Mail Sending Server (SMTP) IP address or host name. (Up to 255 alphanumeric characters.) • Symbols can also be entered (up to 255 alphanumeric characters). However, [Space], ["], ['], [&], [<], [>], [0.0.0.0], and [255.255.255.255] cannot be entered.
  • Page 21 1.5.3 Setting E-mail notification Setting Description Authentication Method Set the authentication method required by your Internet Service Providers (ISP) as necessary. • No Authentication: Select this option if user authentication is not required. • POP before SMTP Authentication: Depending on the ISP, POP before SMTP Authentication may be necessary.
  • Page 22 1.5.3 Setting E-mail notification • To send camera connection status information, configure the [Camera Disconnect Detection] page. (® Page 43) Operating Instructions...

  • Page 23: Basic Operations

    2.1 Registering the Camera 2 Basic Operations 2.1 Registering the Camera With this software, you can register cameras for monitoring and recording images. Turn on camera power and register the camera while it is connected to the network. Click on the multi-monitoring window. Use [Add] to perform registration when registering a camera that is not on the same network.
  • Page 24 2.1 Registering the Camera Configure the settings in the [Camera Settings] page. Camera Settings Page Setting Description Camera ID Automatically sets the serial number. Camera Name Enter the camera name. (Maximum 250 characters) To display the name of the camera on the multi-monitoring window, select the [Camera Name] check box under [Multi-Monitoring] in [Preferences].
  • Page 25 Control) of Windows Vista and Windows 7, when [Program Files] of the start-up drive is specified in the destination folder, recorded images are automatically saved in separate folders. When this software is installed to C:\Program Files\Panasonic\NCR4 in Windows Vista and Windows 7, folders are saved to: C:\User\(user name)\AppData\Local\VirtualStore\Program Files\Panasonic \Ncr4\ncrdata.
  • Page 26 2.1 Registering the Camera With [Search] Click [Search] (Camera). • Searches for and displays a list of cameras on the same network. IPv4/IPv6 Switches the IP address displayed. Refresh Displays the most recent connection status. Note • WV series cameras and some BL series network cameras that have been connected to a power outlet for more than 20 minutes cannot be searched for.
  • Page 27 2.1 Registering the Camera Connection error window To automatically perform connection confirmations, select [Automatic Execution every 10 minutes]. • Connections with the camera are periodically checked (every 10 minutes). • Results of the connection confirmation can be checked in the log. (® Page 156) Click [OK] or [Apply].

  • Page 28: Setting Cameras

    2.2 Setting Cameras 2.2 Setting Cameras You configure the settings for registered cameras individually. On the multi-monitoring window, select the camera to be set. Click Configure the settings, and click [OK] or [Apply]. • Click the [OK] button to close the setup page. If you want to configure other settings, click [Apply].
  • Page 29 2.2 Setting Cameras Setting Description Recording Data Select to record the image with audio (Audio and Image) or only images (Image Only) (default). Resolution Selects the camera image resolution. Camera resolutions vary according to the camera that is connected and its data format. Default is 320 ´ 240. Bit rate Selects the camera image bit rate.
  • Page 30 2.2 Setting Cameras If you have set [Event Recording] in the timer setting, the following window will be displayed when you click [OK]. When you click the [OK] button, the timer setting [Event Recording] is changed to [Continuous Recording]. • When the data format of the camera that is connected is MPEG-4, H264, images with good movement can be viewed over narrow communication bandwidths (Internet, etc.).
  • Page 31 2.2 Setting Cameras Limiting the recording capacity You can limit the recording capacity of individual cameras. Recording Capacity Limit Page Setting Description Limit the recording capacity Place a check mark in [Limit the recording capacity] when you place a limit on the recording capacity of each camera, and set [Capacity Limit].
  • Page 32 2.2 Setting Cameras is displayed. The maximum value that can be set is shown in the error message. Change the settings to be within this value. • If you select [Delete old files and keep recording] and the recording capacity is set to less than the amount already recorded, the difference will be deleted starting from the oldest recorded images.
  • Page 33 2.2 Setting Cameras Motion Detection Page Motion detection monitoring window You can monitor the progress of motion detection. The area where motion was detected is displayed in red. Setting Description Motion Detection Mode For WV series network cameras and some BL series network cameras, the Motion Detection Mode can be selected.
  • Page 34 2.2 Setting Cameras Setting Description Operating at the time of Designate the command to be executed when motion is detected. detection Details of each command are set on the [Control when event is detected] page. (® Page 45) • Start output from external output of the camera When a detection is made, commands ([Open]/[Short]) are executed to the external devices connected to the camera.
  • Page 35 2.2 Setting Cameras Click the cells that you want to disable in You can set multiple disabled areas. the motion detection monitoring window. • Click the cells that you want to disable. • Disabled areas are darkened. By dragging the mouse (moving the mouse After releasing the mouse, the disabled while holding down the left button), you can area is set.
  • Page 36 2.2 Setting Cameras • Saving pop-up images Click [Save]. The [Save As] window is displayed. Specify the destination location, file name, and file type, and then click [Save]. • Copying to the clipboard Clicking [Copy To The Clipboard] copies pop-up images to the clipboard*1. The clipboard is a place to temporarily save copy and paste data in.
  • Page 37 2.2 Setting Cameras Alarm Detection Page Setting Description Detection Pattern Specify Alarm enable condition ([Status: Open (High)], [Status: GND], [Rising: GND to Open (High)], [Falling: Open (High) to GND], [Rising and Falling]). Specify the alarm enable condition after checking the alarm specification.
  • Page 38 2.2 Setting Cameras Setting Description Operating at the time of Designate the command to be executed when an alarm is detected. detection Details of each command are set with the [Control when event is detected] screen. (® Page 45) • Start output from external output of the camera When a detection is made, commands ([Open]/[Short]) are executed to the external devices connected to the camera.
  • Page 39 2.2 Setting Cameras Sensor Detection Page Setting Description Recording Time Specify the time before a sensor is detected or after a sensor is detected. Time to restrain the next To limit unnecessary continuous detection, select the [Restraint Time] check detection box, and set the deactivation time between detections.
  • Page 40 2.2 Setting Cameras For example, 2010 January 1, 15:20:55 is shown as [2010/01/01 15:20:55]. Notice • Configure sensor detection after a sensor has been attached to the camera. Setting sensor detection without a sensor causes a malfunction. Setting sound detection recording (only for cameras with sound detection feature) Starts recording when the camera detects sound.
  • Page 41 2.2 Setting Cameras Sound Detection Page Setting Description Recording Time Specify the time before sound is detected or after sound is detected. Time to restrain the next To limit unnecessary continuous detection, select the [Restraint Time] check detection box, and set the deactivation time between detections. Operating at the time of Designate the command to be executed when sound is detected.
  • Page 42 2.2 Setting Cameras Note • The contents of the sent E-mail is comprised of: the camera name, detection type, and the time stamp. Time stamps are displayed as [year/month/day hour:minute:second]. For example, 2010 January 1, 15:20:55 is shown as [2010/01/01 15:20:55]. Setting shock detection recording (only for cameras with shock detection feature) Starts recording with shock detection recording when the camera detects a shock.
  • Page 43 2.2 Setting Cameras Setting Description Recording Time Specify the time before shock is detected or after shock is detected. Time to restrain the next To limit unnecessary continuous detection, select the [Restraint Time] check detection box, and set the deactivation time between detections. Operating at the time of Designate the command to be executed when a shock is detected.
  • Page 44 2.2 Setting Cameras Camera Disconnect Detection Page Setting Description Forward To send camera connection status notifications by E-mail, select [Forward]. E-mail Sending Timing • At Status Change: Notifies the camera connection status by E-mail when the camera and PC become disconnected, and when they become reconnected.
  • Page 45 2.2 Setting Cameras Setting control when an event is detected Sets up the details of commands to be executed when events are detected by the various detections (Motion Detection, Alarm Detection, Sensor Detection, Sound Detection, and Shock Detection). Control when event is detected Page Setting Description External output of camera...
  • Page 46 2.2 Setting Cameras Setting Description Image Popup Duration Sets the update interval of displayed pop-up images (® Page 35) when detection is made. • Continue till the next new pop-up. (default) The detection image will be displayed as a pop-up until the next detection.
  • Page 47 2.2 Setting Cameras • Execute commands for each detection. Execute commands When you select [Execute once only at the time of recording start] • Execute commands only at the start of detection recording. Execute commands When you select [Execute every definite interval of time from recording start to end] •...
  • Page 48 2.2 Setting Cameras Adding a keyword for searching to recorded images Set keywords to manually recorded images. You can search recorded images by setting a keyword. Keyword Page Setting Description Keyword1/Keyword2 Set a keyword for searching to recorded images. (Maximum 40 characters) 2 keywords can be set.
  • Page 49 2.2 Setting Cameras Preset Sequence Page Registering/changing/deleting/re-ordering presets • To register a new preset Click [Add], select a setting for each item displayed, and then click [OK]. Setting Description Move Position Specifies the preset to be moved. Hold Time Specifies the length of time that the camera stays in a location. (Including the time it takes to move to the next preset.) •...
  • Page 50 2.2 Setting Cameras • To delete a preset Select a number below [No.], and then click [Delete]. • To change the order of presets The presets are displayed in numerical order. To change the order, select a number below [No.], and then click [Move Down]/[Move Up]. Setting the preset schedule Setting Description...
  • Page 51 2.2 Setting Cameras Color Night View Page Registering/changing/deleting/re-ordering Color Night View events • To register a new schedule Click [Add], specify start and end times, and then click [OK]. • To change an event Select a number below [No.], and then click [Change]. After changing the start and end times displayed, click [OK].
  • Page 52 2.2 Setting Cameras Note • In WV series network cameras and some BL series network cameras, "Color Night View" is called "Adaptive black stretch". If Adaptive black stretch is configured so that it cannot be used on the camera, Color Night View is not displayed on the [Settings] page of this software and cannot be used. For more information, see your camera user manual.

  • Page 53: Network Camera Recorder Window

    2.3.1 About the Application Windows 2.3 Network Camera Recorder Window 2.3.1 About the Application Windows Full screen mode Press the button to change to Full screen mode (expands the window over the entire desktop) on the multi-monitoring window and multi-playback window. This software also supports widescreen displays.
  • Page 54 2.3.1 About the Application Windows Multi-Monitoring Window displayed in widescreen Note • The above screen is an example of the Multi-Monitoring window displayed in widescreen. Depending on the widescreen's proportions, all buttons may not be displayed on the screen. In this case use the scroll bar to display the buttons.
  • Page 55 2.3.1 About the Application Windows Multi-Playback Window Camera1 Camera2 08/19/2009(Wed)14:40;55'875 08/19/2009(Wed)14:40;55'853 Camera3 08/19/2009(Wed)14:40;55'859 Changes the display to Full screen mode. Multi-Playback Window displayed in widescreen Camera1 Camera2 08/19/2009(Wed)14:40;55'853 08/19/2009(Wed)14:40;55'853 08/19/2009(Wed)14:40;55'853 08/19/2009(Wed)14:40;55'875 Camera3 08/19/2009(Wed)14:40;55'859 Operating Instructions...
  • Page 56 2.3.1 About the Application Windows Note • The above screen is an example of the Multi-Playback window displayed in widescreen. Depending on the widescreen's proportions, all buttons may not be displayed on the screen. In this case use the scroll bar to display the buttons. Full screen (Multi-Monitoring Window/Multi-Playback Window) Note •...
  • Page 57 2.3.1 About the Application Windows Full screen (Multi-Monitoring Window/Multi-Playback Window) displayed in widescreen Multi-Monitoring Window The images from registered cameras are displayed in the multi-monitoring window. (® Page 69) Click • You can change the number of camera screens which are displayed. (® Page 104) The default is a 4-screen display (2 rows ´...
  • Page 58 2.3.1 About the Application Windows Note • If you double-click a camera's image on the multi-monitoring window, the display will switch to the single-monitoring window. When you double-click on the single-monitoring window, the display will return to the multi-monitoring window. •...
  • Page 59 2.3.1 About the Application Windows scan. Auto Scan will restart after returning to the multi-monitoring page whose layout was set in [Preferences] by clicking Search Window Timelines are displayed in a chart in the Search window. You can confirm at a glance the name of the camera, recording period, and the recording method. Moreover, you can perform recorded image searches, playback, and change recorded image files, etc.
  • Page 60 2.3.1 About the Application Windows The day on which the most recent images were recorded is selected. Criteria box Set the search conditions. (® Page 88) [Search] Button Search the recorded images according to the search conditions. Image Timelines Chart Displays the recorded images that matched the search conditions in a timeline chart.
  • Page 61 2.3.1 About the Application Windows Select the desired recorded image in the [Playback list] on the [Search] window, and then click [Playback]. • You can change the number of camera screens which are displayed. (® Page 111) The default is a 4-page display (2 rows ´ 2 columns). In a 4-page display, the recorded images of 4 cameras are played back simultaneously.
  • Page 62 2.3.1 About the Application Windows Click on the multi-monitoring window. Configure the preferences for this software. • Basic Settings (® Page 14) • Proxy Server (® Page 18) • Multi-Monitoring (® Page 103) • Multi-Playback (® Page 111) • Navigation (® Page 151) •...
  • Page 63 2.3.1 About the Application Windows Expand an item by clicking , and collapse an item by clicking click click click [OK] Button, [Cancel] Button, [Apply] Button, [Help] Button [OK] Applies changes to settings and closes the window. [Cancel] Closes the window without applying changes. [Apply] Applies changes, but leaves the window open.
  • Page 64 2.3.1 About the Application Windows Menu Buttons (Multi-Monitoring Window) D E F G H I Menu Buttons (All Cameras) Menu buttons corresponding to all registered cameras. Move to Multi-Monitoring Displays the multi-monitoring window. This button becomes green when the multi-monitoring window is displayed. Move to Multi-Playback Displays the multi-playback window.
  • Page 65 2.3.1 About the Application Windows Auto Scan If there are several pages of images displayed, click the button to automatically switch the page every specified number of seconds according to the settings of [Auto Scan] in [Multi-Monitoring] under [Preferences]. (® Page 103) [1 to 60 seconds (Default setting is 5 seconds)] Pressing the button during automatic switching stops Auto Scan.
  • Page 66 2.3.1 About the Application Windows Pan/Tilt/Home Position Outside buttons: Click these buttons to make large movements up/down/ button left/right. Inside buttons: Click these buttons to make small movements up/down/ left/right. button: Click this button to move the camera to the home position registered in the camera.
  • Page 67 2.3.1 About the Application Windows Menu Buttons (Multi-Playback Window) E F GH Camera1 Camera2 08/19/2009(Wed)14:40;55'853 08/19/2009(Wed)14:40;55'875 Camera3 08/19/2009(Wed)14:40;55'859 Move to Multi-Monitoring Displays the multi-monitoring window. This button becomes green when the multi-monitoring window is displayed. Move to Multi-Playback Displays the multi-playback window. This button becomes green when the multi-playback window is displayed.
  • Page 68 2.3.1 About the Application Windows Help A menu screen is displayed by clicking the button. Language Changes the display language. A menu page is displayed by clicking the button. [English (default), Japanese, Portuguese] Minimize Minimizes this software. This software is displayed on the notification area when it is minimized.

  • Page 69: Monitoring Cameras

    2.4.1 Multi-Monitoring window 2.4 Monitoring Cameras 2.4.1 Multi-Monitoring window After registering a camera, the camera's images are displayed on the multi-monitoring window. Camera1 Camera2 x1.3 00.0 00.0 Camera3 Camera4 00.0 00.0 Selected camera The selected camera is the camera that is clicked and selected on the multi-monitoring window.
  • Page 70 2.4.1 Multi-Monitoring window • If the number of registered cameras exceeds the limit of screens in a window, extra pages are automatically created to accommodate the number of cameras. • To display the camera name and the frame rate, select [Camera Name] and [Frame Rate] in [Multi-Monitoring] under [Preferences].
  • Page 71 2.4.1 Multi-Monitoring window Cursor Move the cursor on the screen of the The camera centers on the point that you selected camera and click the location to be clicked. the center of the display. Note • The camera may not be able to center on the clicked point. •...
  • Page 72 2.4.1 Multi-Monitoring window Note • Zoom operations are done according to the amount of scrolling with the mouse wheel. Set up mouse wheel operations with the mouse wheel settings of the computer you are using. • The image quality of images expanded by digital zoom is reduced. •...

  • Page 73: Operating The Camera

    2.4.2 Operating the camera High CPU Load Pausing Monitoring will temporarily stop when there is a high CPU load (over 80% usage of the CPU). is displayed when monitoring is paused. While monitoring is paused, the monitoring window displays the image that was displayed just before pausing.
  • Page 74 2.4.2 Operating the camera Auto Mode This button becomes active when a camera (including network video encoders) that has the Auto mode function is selected. Click and select [Start Auto track], [Start Auto pan], [Start Preset Sequence] (with the camera), [Start Patrol 1], [Start Patrol 2], [Start Patrol 3], [Start Patrol 4], or [Stop] from the displayed menu.

  • Page 75: Recording Images

    2.5.1 Recording Method 2.5 Recording Images Note • Even if the software is functioning normally, the operations of other programs may affect computer performance, which may result in interruptions of around 1 minute in recording. • Even if the camera does not support pan/tilt/zoom functions, images can be viewed using the pan/tilt/ zoom functions of this software on the multi-monitoring page.

  • Page 76: Performing Continuous Recording

    2.5.2 Performing Continuous Recording During Motion Detection During Alarm1/Alarm2 During Sensor Detection Recording Detection Recording Recording During Sound Detection During Shock Detection Recording Recording 2.5.2 Performing Continuous Recording Makes the selected camera record images continuously. Recording is performed in the format selected on the Image Settings page described on Page 28. From the multi-monitoring window, select a camera for recording.

  • Page 77: Motion Detection Recording

    2.5.3 Motion Detection Recording • If settings related to images (e.g., resolution) in the setting screen of a WV series network cameras and some BL series network cameras are changed during recording, communications with the software will be blocked and the recording image will be temporarily interrupted. 2.5.3 Motion Detection Recording Motion detection recording starts when the [Threshold] value is exceeded.

  • Page 78: Alarm Detection Recording

    2.5.4 Alarm Detection Recording • If after-motion detection recording and before-motion detection recording overlap, a continuous image is recorded. Example: You have set images to be recorded 5 seconds before and after motion detection. motion is detected 5 sec. 5 sec. 5 sec.

  • Page 79: Sensor Detection Recording

    2.5.6 Sound Detection Recording • Some of the alarm setting specifications for WV series network cameras and some BL series network cameras differ to other cameras. See Page 162 for more information. 2.5.5 Sensor Detection Recording When the signal of a sensor that is attached to the camera is detected, sensor recording starts. Set the sensor detection method for individual cameras (®...

  • Page 80: Shock Detection Recording

    2.5.7 Shock Detection Recording Click and select [Start Sound Detection Recording] from the menu displayed. • Starts sound detection recording by the selected camera. • To stop recording from a camera, select the camera, click , and select [Stop Sound Detection Recording] from the menu which is displayed.

  • Page 81: Timer Recording

    2.5.8 Timer Recording • You can set the camera to record a certain number of seconds before and after a shock is detected. Make these settings having performed actual shock detection to ascertain that the intended shock detection is indeed taking place. •...
  • Page 82 2.5.8 Timer Recording Click [Add] (Timer). • [New Timer] is added to the timer list for the selected camera. [Add] (Timer) Button. When you click [Add] (Timer), a [New Timer] item is added. The settings page for the selected timer is displayed. Note •...
  • Page 83 2.5.8 Timer Recording Timer Settings Page Setting Description Start/Stop Selects whether to set up a start or stop timer. • Recording occurs only when [Start] is selected. Recording will not take place when [Stop] is selected. Timer Name Enter a timer name. (Maximum 24 characters) The specified timer name appears in the timer list.
  • Page 84 2.5.8 Timer Recording Setting Description Recording Type Selects whether to record all images during the scheduled time period or to record images only when a detection is made. • [Continuous Recording]: Records all images during the scheduled time period. (Default) •...
  • Page 85 2.5.8 Timer Recording Keyword Page Note • 2 keywords can be set (max. 40 characters each). Displaying the Timer List (Individual Cameras) The timer schedule of each individual camera is displayed in a chart. Select the camera that displays the timer on the multi-monitoring screen and click Click [Timer List].
  • Page 86 2.5.8 Timer Recording Timer List Page Note • The Recording Type Color can be changed on the [Multi-Playback] page under [Preferences]. (® Page 111) Displaying the Timer List (All Cameras) The timer schedules of all the cameras are displayed in a chart. Operating Instructions...
  • Page 87 2.5.8 Timer Recording Click on the multi-monitoring window. Timer List Page • Click [Add] to add a [New Timer] setting. • Click [Change] to change the timer settings. • Click [Delete] to remove the timer setting. Note • The Recording Type Color can be changed on the [Multi-Playback] page under [Preferences]. (®...

  • Page 88: Playing Recorded Images

    2.6.1 Selecting Recorded Images to Play 2.6 Playing Recorded Images Playback operation is explained below. Selecting Recorded Images to Play Searching for Recording Images to Playback (® Page 88) • The days with recorded images are displayed in boldface on the calendar. Selecting the Day with Recording Images to Playback (®...
  • Page 89 2.6.1 Selecting Recorded Images to Play • Search page 08/20/2009(Thu)10:45;00'609 08/19/2009(Wed)14:40;30'000 • Days that have images that match the criteria are displayed in boldface on the calendar. Displays the month that contains the most recent images that match the criteria. Operating Instructions...
  • Page 90 [Program Files] of the start-up drive is specified in the destination folder, recorded images are automatically saved in separate folders. When this software is installed to C:\Program Files\Panasonic\NCR4 in Windows Vista and Windows 7, folders are saved to: C:\User\(user name)\AppData \Local\VirtualStore\Program Files\Panasonic\Ncr4\ncrdata.
  • Page 91 2.6.1 Selecting Recorded Images to Play Image Timelines Chart The image timelines chart displays the image timelines for one day (from 00:00:00 to 00:00:00). Selects the unit for displaying an enlarged view of the area selected on the playback bar. Selects the 24-hour display mode.
  • Page 92 2.6.1 Selecting Recorded Images to Play Selecting which Camera's Recording Images to Playback Select a camera to playback the images on the image timelines chart. Selects the camera to playback. Playback bar By clicking the camera name, the playback bar moves to the initial image at the playback start time and to the last image at the playback end time out of the images recorded by the selected cameras.

  • Page 93: Checking The Playback Screen

    2.6.2 Checking the Playback Screen • The images surrounded by the Playback bar are displayed in the [Playback list]. 08/19/2009(Wed)14:40;30'000 Playback bar/Playback time Sets the start and end times for playback. Playback list The images surrounded by the Playback bar are displayed. 2.6.2 Checking the Playback Screen In the playback screen you can check what recorded images to play on the Multi-Playback window.
  • Page 94 2.6.2 Checking the Playback Screen Select recorded images in the [Playback list]. 08/20/2009(Thu)10:45;00'609 Selects the recorded image to check. Playback of the image is started by double-clicking. Playback Screen The still image at the start time of the selected image is displayed. Confirm the selected image on the [Playback Screen].

  • Page 95: Playing Back Recorded Images On The Multi-Playback Window

    2.6.3 Playing back Recorded Images on the Multi-Playback window Edit menu Edits the displayed image. (® Page 113) Slider bar The playback position can be set by dragging the bar. Starts playback. Stops playback and returns the playback position to its initial position. Pauses playback.
  • Page 96 2.6.3 Playing back Recorded Images on the Multi-Playback window Multi-Playback Window Camera2 Camera1 08/19/2009(Wed)14:40;55'875 08/19/2009(Wed)14:40;55'853 New Camera2 Displays the camera name. Plays back recorded images. Displays the recording time. Changes the display to Full screen mode. (® Page 56) Jump button Displays the time period in increments of 1 hour.

  • Page 97: Operation Panel

    2.6.3 Playing back Recorded Images on the Multi-Playback window Pointing to the timelines displays the camera name. Speed slider bar Adjusts the playback speed. Adjusts playback volume. Takes a snapshot of the playback image. Selects the display scale unit. Operation panel Previous Detection Displays the previous detection location.
  • Page 98 2.6.3 Playing back Recorded Images on the Multi-Playback window • When the Recording Capacity Limit is set to [Delete old files and keep recording], because the beginning of the old files are deleted, some images may not be displayed. • If there are overlapping recordings on the same camera, the images are played back in the order in which they were recorded.

  • Page 99: Changing Computers

    2.7 Changing computers 2.7 Changing computers • This function is installed in Ver. 4.05 or a later version of this program. (If your current version is older, you can use this function by updating to Ver. 4.05 or later versions of this program.) •...
  • Page 100 2.7 Changing computers Playback on PC-B (® Page 88) Camera PC-A PC-B C drive (*1) E drive (*2) C drive (*1) Move Save to HDD BB-HNP17 BB-HNP17 Please select the same drive and folder for PC-A and PC-B for the installation location. (The C drive is used in this example.) Please select the same drive letter for the save file destination hard disk for PC-A and PC-B.

  • Page 101: Playing Back Saved Recording Data On Another Computer

    2.8 Playing back saved recording data on another computer 2.8 Playing back saved recording data on another computer • This function is installed in Ver. 4.05 or a later version of this program. (If your current version is older, you can use this function by updating to Ver. 4.05 or later versions of this program.) •...
  • Page 102 2.8 Playing back saved recording data on another computer Playback on PC-B (® Page 88) * Select any folder in the search condition folder of the search window, specify F:\ncrdata, search and playback. Camera PC-A PC-B E drive Save to HDD C drive C drive F drive...

  • Page 103: Applied Functions

    3.1.2 Multi-Monitoring Page Settings 3 Applied Functions 3.1 Using the Software Windows 3.1.1 Selecting Cameras Camera is selected by clicking the multi-monitoring window. In this software, the camera that is selected is called the Selected Camera. When this software is started, the camera that was initially registered becomes the selected camera. Selected Camera Default is a green frame.
  • Page 104 3.1.2 Multi-Monitoring Page Settings Multi-Monitoring Page Setting Description Configures the screen layout (rows ´ columns) for a window. Layout You can simultaneously monitor the images of a maximum of 16 cameras. Set the layout (rows ´ columns) to 16 or less. You can enlarge and display a portion of the layout.
  • Page 105 3.1.2 Multi-Monitoring Page Settings Setting Description Transparency Select the check box to set the transparency level of the image information (camera name, frame rate, motion detection bar, and recording icon) that is displayed on the multi-monitoring window. (The default is 50%.) When the check mark is not selected, the transparency is 0%.
  • Page 106 3.1.2 Multi-Monitoring Page Settings Changing the color To change the color of the file name or frame rate value, click [Color] and select the desired color from the [Color] window, then click [OK]. Select the color. Click Select the color and click [OK]. Enlarging the Image Frame You can enlarge an image frame if the aspect ratio is the same.

  • Page 107: Auto Scan

    3.1.2 Multi-Monitoring Page Settings Enlarged Display Examples: The enlarged image is returned to its original size by right-clicking on the image. Right-clicking Auto Scan If there are several pages to display on the [Multi-Monitoring] window, selecting [Auto Scan] lets you switch the page display automatically at the specified interval.
  • Page 108 3.1.2 Multi-Monitoring Page Settings Note • If the page is switched to the single-monitoring page while auto scan is running, auto scan is stopped. Auto Scan will restart after returning to the multi-monitoring page whose layout was set in [Preferences] by clicking Displaying Camera Name and Frame Rate The camera name which is set up when the camera is registered and the frame rate are displayed on the multi-monitoring window.
  • Page 109 3.1.2 Multi-Monitoring Page Settings Drag (move the mouse while holding down Drop (release the left mouse button) the the left button) the image. image at the location where you want to place it. • The mouse pointer changes to • Release the left button where the icon display turns to .

  • Page 110: Setting The Playback Volume

    3.1.3 Setting the playback volume For example: Moving and resizing the multi-monitoring window. Monitor of PC Drag (Move) Drag (Resize) Note • When the window is moved, the edge of the window is cut off and not displayed. • Double click on areas where the cursor changes to to move the screen back to its original position or size.

  • Page 111: Sets The Multi-Playback Screen

    3.1.4 Sets the multi-playback screen • will change to • Starts audio output of the selected camera. • Select [Start the output mic sound of all cameras under monitoring] to start audio output of all cameras. Stopping audio playback (mute) Click and select [Stop the output mic sound of the selected camera] from the menu displayed.
  • Page 112 3.1.4 Sets the multi-playback screen Setting Description Layout Sets the number of cameras to be played back on multi-playback window. [1´1, 1´2, 2´1, and 2´2 (default)] Camera Name/Frame Rate/ By selecting the check box, the camera name, frame rate, and date/time will Date and Time be displayed on the multi-playback window.

  • Page 113: Editing Recorded Images

    3.2.1 Converting Recorded Images 3.2 Editing Recorded Images Editing of recorded images is performed with the [Playback Screen] on the Search window. You can perform the following operations. • Playback (® Page 93) • File Conversion (to MPG/JPG/WAV/ASF/AVI files) (® Page 113) •...
  • Page 114 3.2.1 Converting Recorded Images Note • MPG/ASF/AVI file conversion can use a lot of memory. Because of this, in situations such as when there is not enough PC memory or when other applications are running, files may not be able to be converted.
  • Page 115 3.2.1 Converting Recorded Images Example: Converting images to MPG format • The [Save As] window is displayed. Select the destination folder, enter a file name and click [Save]. Operating Instructions...
  • Page 116 3.2.1 Converting Recorded Images Select a resolution for after file conversion, and click [OK]. Resolution (width) Same: Images are converted with the same resolution from before conversion. Lower: Images are converted with a lower resolution than before conversion. Note • The resolutions displayed in the list differ depending on the resolution from before conversion.
  • Page 117 3.2.1 Converting Recorded Images • When the conversion is completed successfully, the following window is displayed. Note • The file name is set to the start time and end time of each selected image. • A confirmation window is displayed if a file with the same name already exists. To overwrite the existing file, click [Yes].
  • Page 118 3.2.1 Converting Recorded Images Select the file format from the editing menu and click [Execute]. 08/20/2009(Thu)10:45;25'609 The editing menu is displayed by clicking here. Click [To one file]. Operating Instructions...
  • Page 119 3.2.1 Converting Recorded Images • The [Save As] window is displayed. Select the destination folder, enter a file name and click [Save]. Select a resolution for after file conversion, and click [OK]. Note • The resolutions displayed in the list differ depending on the resolution from before conversion. •...
  • Page 120 3.2.1 Converting Recorded Images • Conversion is started. • When the conversion is completed successfully, the following window is displayed. Note • The file name is set to the start time and end time+1 second of the first image by default. •...
  • Page 121 3.2.1 Converting Recorded Images Select the file format from the editing menu and click [Execute]. 08/20/2009(Thu)10:45;25'609 The editing menu is displayed by clicking here. Click [To multiple files]. Operating Instructions...
  • Page 122 3.2.1 Converting Recorded Images • The folder selection window is displayed. Select the destination folder, and click [OK]. Select a resolution for after file conversion, and click [OK]. Note • The resolutions displayed in the list differ depending on the resolution from before conversion. •...
  • Page 123 3.2.1 Converting Recorded Images • Conversion is started. • When the conversion is completed successfully, the following window is displayed. Note • The file name is set to the start time and end time+1 second of each selected image. • If files have the same name, _XXX is appended to the end of the file name.
  • Page 124 3.2.1 Converting Recorded Images Select [Convert to JPG format] from the editing menu and click [Execute]. 08/20/2009(Thu)10:45;25'609 To specify a time frame, set start time and end time. • If you do not set a time frame, all selected images will be converted. Set the interval for conversion.

  • Page 125: Copying Recorded Images

    3.2.2 Copying Recorded Images Select the destination folder, and click [OK]. • Conversion is started. • When the conversion is completed successfully, the following window is displayed. Converting multiple recorded images The procedure is the same as that for Converting Recorded Images to MPG/WAV/ASF/AVI Formats. See Page 120.
  • Page 126 3.2.2 Copying Recorded Images Select [Make Copy] from the editing menu and click [Execute]. 08/20/2009(Thu)10:45;25'609 Specify the start and end time of the images to extract. Click [OK]. • The copy operation is started. Operating Instructions...

  • Page 127: Deleting Recorded Images

    3.2.3 Deleting Recorded Images • When the copy operation is completed successfully, the following window is displayed. Note • If copying is canceled, images that were copied before the cancellation are saved. 3.2.3 Deleting Recorded Images You can delete recorded images on the [Playback list]. In the [Playback list], select the image that you want to delete.

  • Page 128: Changing The Keyword

    3.2.5 Copying Display Screens 3.2.4 Changing the keyword You can change the keyword for searching set for recorded images. In the [Playback list], select the image that you want to change the keyword. • See Page 88 for how to display recorded images in the [Playback list]. Select [Change Keyword] from the editing menu and click [Execute].

  • Page 129: Taking A Snapshot

    3.2.5 Copying Display Screens Select [Copy To The Clipboard] from the editing menu and click [Execute]. 08/20/2009(Thu)10:45;25'609 • Copy the image displayed in the playback screen to the Clipboard. Taking a Snapshot To take a snapshot of image displayed in the playback screen. In the [Playback list], select the image that you want to take a snapshot.

  • Page 130: Displaying The Recorded Image Information

    3.2.6 Displaying the Recorded Image Information In the snapshot window, click [Save]. • The [Save As] window is displayed. Select the destination folder, enter a file name and click [Save]. Note • Clicking [Copy To The Clipboard] copies image to the Clipboard. •...
  • Page 131 3.2.6 Displaying the Recorded Image Information Select the [Recorded Image Information] from the editing menu and click [Execute]. 08/21/2009(Fei)13:17;25'015 • The [Recorded Image Information] window is displayed. Operating Instructions...

  • Page 132: Using Remote Access Functions

    3.3 Using Remote Access Functions 3.3 Using Remote Access Functions Using the recording software on a separate PC, you can view the recorded images from a Panasonic Network Camera connected to a PC (remote server) registered with the recording software.

  • Page 133: Configuring The Settings

    3.3.1 Configuring the Settings 3.3.1 Configuring the Settings Remote Server Settings (remote server function) Click on the multi-monitoring window. Click [Remote Access] under [Preferences]. Select the [Use Remote Access Connection] check box and set each item. • After you restart this software, it will operate as a remote server. Setting Description Port...
  • Page 134 3.3.1 Configuring the Settings Setting Description Client Information Displays client connection information. Note • You cannot use remote access until you configure the administrator or general user settings. • Clear the [Use Remote Access Connection] check box to use this software as a normal recording software.
  • Page 135 3.3.1 Configuring the Settings Enter the user name and password and click [OK]. • Confirm the user name and password on the [Remote Access] page under [Preferences] of the remote server. • When accessing the remote server for the first time, the [NOTICE for use the Remote Access Function] window is displayed.
  • Page 136 3.3.1 Configuring the Settings Select [I accept the License agreement] and click [OK]. Click [Install]. III. Follow the displayed instructions to install the Recording software. Operating Instructions...
  • Page 137 3.3.1 Configuring the Settings Click [Close]. • The remote server's multi-monitoring window is displayed after installation is completed. Note • To use the recording program on the remote client, MPEG-4/H.264 licenses for the remote client (sold separately) are required. • Remote client recording software cannot be used as remote server recording software.
  • Page 138 3.3.1 Configuring the Settings Functions available for remote access Function Administrat User 1 User 2 name or privileges privileges privileges Multi-Monitorin Camera Image ü ü ü Change the camera layout (Drag & Drop) ü — — Change the layout ü ü...
  • Page 139 3.3.1 Configuring the Settings Function Administrat User 1 User 2 name or privileges privileges privileges Settings Basic Settings (Save Destination Folder) — — — Basic Settings (Limit the recording ü — — capacity) Proxy Server Settings ü — — Multi-Monitoring ü...
  • Page 140 3.3.1 Configuring the Settings [Shift]: Selects multiple continuous recording images. [Ctrl]: Selects multiple non-continuous recording images. Select the [Download] from the editing menu and click [Execute]. 08/20/2009(Thu)11:00;01'015 • Available functions differ for administrator privileges and general user privileges. (® Page 138) The above screen is displayed when connected with administrator privileges.
  • Page 141 3.3.1 Configuring the Settings Select the destination folder, enter a file name and click [Save]. Select a resolution for after file conversion, and click [OK]. Resolution (width) Same: Images are converted with the same resolution from before conversion. Lower: Images are converted with a lower resolution than before conversion. Note •...
  • Page 142 3.3.1 Configuring the Settings Click [Start]. • Conversion will begin on the remote server. • Download will begin on the remote client. Click [OK]. • When you select multiple recorded images, start time and end time are not displayed. Analyzing Remote Server Logs (remote client function) During remote access, the following items are added to the log type for the [Operation Support] page (®...
  • Page 143 3.3.1 Configuring the Settings Click [Execute]. • A log analysis result will be displayed. Operating Instructions...
  • Page 144 3.3.1 Configuring the Settings Exiting the Remote Server from the Remote Client Click in the operation window. • To reconnect, click [Reconnect]. You cannot reconnect with the browsers refresh button. • When exiting the remote server, click to close the window. Note •...

  • Page 145: Other Features

    3.4.2 Importing/Exporting the Camera Information 3.4 Other Features 3.4.1 Audio Transmission Using this software, you can transmit audio to a camera that supports transmission. Click and select [Start the output mic sound to the selected camera] from the menu displayed. •...
  • Page 146 3.4.2 Importing/Exporting the Camera Information Click [Export] or [Import]. Import button Import new camera information. Export button Export all cameras’ setting information. Exporting the Camera Information Click [Export]. • The export file save window is displayed. Enter the destination file name and click [Save]. •...

  • Page 147: Copying Camera Images

    3.4.3 Copying Camera Images Click [Open]. • The camera information is imported. Note • This software can import camera information for BB-HNP17, BB-HNP15, BB-HNP11 and BB-HNP60. BB-HNP17 and BB-HNP15, BB-HNP11: All the camera information is imported. However, the recording capacity limit is canceled before being imported.

  • Page 148: Deleting A Registered Camera From The List

    3.4.4 Deleting a Registered Camera from the List Note • The clipboard is a place to temporarily save in copying or pasting data. The copied image can be used in programs such as Microsoft Paint. • If you select [Snapshot] on the displayed menu, a still image is captured from the displayed image. 3.4.4 Deleting a Registered Camera from the List When you delete a camera, you can choose whether or not the camera's recorded images are deleted.

  • Page 149: Deleting Timer Settings

    3.4.5 Deleting Timer Settings • A deletion mark is displayed on the icon of the camera item. (® Page 63) Click [OK] or [Apply]. • If you click [OK], the Settings page will close. If you want to delete another camera, click [Apply]. Note •...
  • Page 150 3.4.5 Deleting Timer Settings Click [Delete] (Timer). Selects the timer to delete. [Delete] (Timer) Button • The following confirmation window will be displayed. Click [OK]. • A deletion mark is displayed on the icon of the timer item. (® Page 63) Operating Instructions...

  • Page 151: Checking The Recording Capacity And Remaining Time

    3.4.6 Checking the Recording Capacity and Remaining Time Click [OK] or [Apply]. • If you click [OK], the Settings window will close. If you want to delete another camera, click [Apply]. 3.4.6 Checking the Recording Capacity and Remaining Time If you set the recording capacity limit, you can confirm the recording capacity and the amount of space used for individual cameras.
  • Page 152 3.4.6 Checking the Recording Capacity and Remaining Time When you have set a limit for the recording capacity for the destination drive (Page 14) Selects the destination drive. Displays the total capacity of the destination drive. Displays the total amount of the recording capacity limit and the capacity for the rest of the destination drive.
  • Page 153 3.4.6 Checking the Recording Capacity and Remaining Time When you have set a limit for the recording capacity for the individual cameras (Page 31) Selects the destination drive. Displays the total capacity of the destination drive. Displays the combined size of the recording capacity limit for individual cameras and the capacity for the rest of the destination drive.

  • Page 154: Executing Restore Program And Log Analysis

    3.4.7 Executing Restore Program and Log Analysis Changing [Display Unit] to [Capacity] 3.4.7 Executing Restore Program and Log Analysis You can execute the restore program and log analysis. Executing the restore program (manual) Executing the restore program optimizes recorded images and deletes the recorded images of deleted cameras.
  • Page 155 3.4.7 Executing Restore Program and Log Analysis Click [OK]. • To execute the restore program, you must first exit this software. Select the destination folder to restore and select the option that you want to perform, then click [Start Restoring]. •...
  • Page 156 3.4.7 Executing Restore Program and Log Analysis Executing the restore program (automatic) If corruption is found in the recording image while loading the software, the restore program will be automatically executed. Executing log analysis By executing log analysis, you can display the name, date, cause and solutions for cameras in which an error occurred.
  • Page 157 3.4.7 Executing Restore Program and Log Analysis List of log types Log type Description System Log Displays a log mainly related to camera communication errors and warnings. Not displayed when there is no error. Operation Log 1 Displays a log related to operation window errors and warnings.
  • Page 158 3.4.7 Executing Restore Program and Log Analysis • Displays the analysis results. Log list Analysis results are displayed. If you select a log from the log list, the error contents and the measures taken will be displayed. Operating Instructions...

  • Page 159: Using Wv Series Network Cameras And Some Bl Series Network Cameras

    4.1.1 Multi-Monitoring screen 4 Using WV series network cameras and some BL series network cameras 4.1 Specification Differences When WV series network cameras and some BL series network cameras are registered to this software and used, some of the procedures and specifications for using the WV series network cameras and some BL series network cameras will differ to those listed in this manual.

  • Page 160: Image Settings

    4.1.2 Image Settings Note • When the data format of camera images is set to JPEG, audio can be transmitted. Home Position button is displayed as inoperable when no home positions are registered to the camera. Motion Detection bar When [Perform motion detection with the camera] is selected in the motion detection settings, the motion detection status bar is not displayed.

  • Page 161: Motion Detection

    When [Perform motion detection with the camera] is selected, the motion detection monitoring screen is not displayed. • When [Perform motion detection with the camera] is selected, the camera's Panasonic alarm protocol notification will be used. For more information about the Panasonic alarm protocol notification function, see your network camera user manual.

  • Page 162: Alarm/Sensor Detection

    Because the Destination of notification will become the IP address of the PC, set the IP address of the PC to a static IP address. • For more information about the Panasonic alarm protocol notification function, see your network camera user manual. •...

  • Page 163: Ipv6 Addresses

    4.1.5 Other Settings Cameras that have been connected to a power outlet for more than 20 minutes cannot be searched for. If you want to register a camera by searching, disconnect and then reconnect it to the power outlet. • Search Result Camera names of some models of cameras are not displayed in the camera search list.

  • Page 164: Network Camera Setting Values

    4.2 Network Camera Setting Values 4.2 Network Camera Setting Values When registering cameras, performing settings changes after registration, or accessing cameras when the auto settings of the camera are enabled, settings on the cameras are changed in the following manner. Image Image capture size (MPEG-4/H.264) Network camera recorder software's setting...

  • Page 165: Recording Image File Sizes

    4.3 Recording Image File Sizes 4.3 Recording Image File Sizes Data size for 1 second of motion images (Image only) Data format: JPEG Resolution (dot) Low size (KB) Normal size (KB) Fine size (KB) Super Fine size (KB) 2048 ´ 1536 1920 ´...

  • Page 166: Recommended Configuration

    To get the best recording performance, we recommend exiting all other programs when running this software. • The above recommended values are only estimates, actual values will differ depending on the recording method and system configuration. Visit the following support website for the latest information. http://panasonic.net/pcc/support/netwkcam/support/ncr/info.html Operating Instructions...

  • Page 167: Additional Information

    The recommended number of cameras that you can register, monitor and record simultaneously differs depending on the specifications of your computer. Visit the following support website for the latest information. http://panasonic.net/pcc/support/netwkcam/support/ncr/info.html Note • Table 1 shows the required specifications for a PC when using the BB-HCM735 network camera with the following settings: Image quality: Standard;...
  • Page 168 5.1 Specifications Data format MPEG-4 1280 ´ 960 Resolution (width) Frame Rate (fps) Recording Simultaneous CPU: Intel Core™ i7 ® recording CPU 870 number (camera) 2.93 GHz Data format JPEG ( Memory: 4 GB OS: Windows 7 (32 bit) Frame Rate (fps) Simultaneous Multi-Monitoring display number...

  • Page 169: Troubleshooting

    5.2 Troubleshooting 5.2 Troubleshooting Problem Cause and Remedy The Operating Instructions are → By pressing Alt+Tab you can move the Operating Instructions to hidden behind the program screen the foreground. and are not displayed. → When the cursor is placed over an area other that the camera screen or a button, it is displayed as You can move the entire screen of area where the cursor becomes by moving the mouse while holding the left button down...
  • Page 170 5.2 Troubleshooting Problem Cause and Remedy • Windows Media Player is not installed. → If the camera image from the portal is not displayed on Windows Server 2008, from the server manager feature displayed in [Start]-[Control Panel]-[Programs and Features]-[Turn Windows features on or off], click [Add Features], select [Desktop Experience], and install Windows Media Player.
  • Page 171 5.2 Troubleshooting Problem Cause and Remedy The Operating Instructions are not → Set files with "HTA" extensions to associate with Microsoft HTML ® displayed when the help button is Application host. pressed. • Security software is operating. → Temporarily stop the security software, or perform settings such as allowing connections to the software.
  • Page 172 Update the software version on the client. Visit the following website for information on how to update the software: http://panasonic.net/pcc/support/netwkcam/support/ncr/info.html In Windows 8, Windows 8.1, • For Windows Server 2003, Windows Server 2008, and Windows Windows Server 2003, Windows Server 2012, perform the following actions.
  • Page 173 5.2 Troubleshooting Problem Cause and Remedy E-mails are not created. • Forward is not selected. → Select [Forward] in the camera settings of each event detection's settings page. • There are 100 E-mails waiting to be sent. → The maximum number of E-mails waiting to be sent is 100. If the number if E-mails waiting to be sent exceeds 100, new E-mails will not be created.

  • Page 174: Error Message List

    5.3 Error Message List 5.3 Error Message List License Registration Message Cause and Remedy License registration is complete. • License registration completed normally. The registration information was • The registration information was incorrect. incorrect. Check the registration code and → Check the registration code and license key and try license key and try again.
  • Page 175 5.3 Error Message List Message Cause and Remedy Enter a number in one-byte character in • When characters other than English one-byte characters are Port. entered in the port. → Enter a number in one-byte character in Port. Port should be between 1 and 65535. •...
  • Page 176 5.3 Error Message List Message Cause and Remedy No more images can be displayed. All • There is not much usable memory left on the PC or the CPU monitoring images will be stopped. usage is high. Please follow the following steps. →...
  • Page 177 5.3 Error Message List Message Cause and Remedy Enter an English one-byte character in • When the authentication user name consists of inadmissible User Name. characters. → Enter an English one-byte character in User Name. Enter an English one-byte character in •...
  • Page 178 5.3 Error Message List Message Cause and Remedy The [##] format cannot be used with event • You cannot set event detection recording (Motion recording ([**]) settings. Do you want to Detection, Alarm Detection, etc.) when the data format is stop the recording and change the format MPEG-4/H.264.
  • Page 179 5.3 Error Message List Message Cause and Remedy Enter Timer Name. • Timer Name space was blank. → Enter Timer Name. Select a day of the week. • The check box [Day of the Week Setting] is selected, but none of the Day check boxes are. →...
  • Page 180 5.3 Error Message List Message Cause and Remedy Conversion Interval should be between 1 • The number is larger than the time period between the start and (start time - end time (seconds)). time and end time, or the space was blank. →...
  • Page 181 5.3 Error Message List Message Cause and Remedy Keyword 2 should be 40 characters or • The Keyword2 was more than 40 characters. less. → Enter Keyword 2 within 40 characters. Snapshot A snapshot writing error has occurred. • If a writing error occurred when saving a file, or the file has been opened by another application.
  • Page 182 5.3 Error Message List Message Cause and Remedy There is a time period when more than 16 • There are too many cameras recording at once. cameras are recording. It is recommended → Please review the manual recording settings or the timer that you limit the recording set to 16 or recording settings to decrease to 16 or fewer cameras.
  • Page 183 5.3 Error Message List Message Cause and Remedy ** cannot be accessed. • The folder or file cannot be accessed because the drive • ** = cannot be found or the path is not available. • → Save Destination Folder Properly select a folder of file.
  • Page 184 5.3 Error Message List Message Cause and Remedy Enter General User 2 User Name. • When the general 2 user name is blank. → Enter General User 2 User Name. Enter General User 2 Password. • When the general 2 password is blank. →...

  • Page 185: Default Setting List

    5.4 Default Setting List 5.4 Default Setting List Items Default Settings Preferences Basic Settings Save Destination Folder Install folder\ncrdata Limit the recording capacity — Capacity Limit 1 GB Operation when the capacity Stop recording reached the limit Stop the screen saver during —...
  • Page 186 5.4 Default Setting List Items Default Settings 2 ´ 2 Multi-Playback Layout Camera Name Frame Rate — Date and Time Color Black (RGB 0.0.0) Transparency 50 % Image Display Format Maintain the aspect ratio Recording Type Color Multiple events Grey (RGB 192.192.192) Continuous Pink (RGB 255.0.255) Motion...
  • Page 187 5.4 Default Setting List Items Default Settings User Name — Password — General User 2 User Name — Password — E-mail Settings IP Address or Host Name — Port Sender — Destination E-mail Address 1/ — Destination E-mail Address 2/ Destination E-mail Address 3 Authentication Method No Authentication...
  • Page 188 5.4 Default Setting List Items Default Settings Record Size (estimate) 30 days Image Data from Camera Display the error message if images could not be acquired for one minute during recording Internet Mode Recording Limit the recording capacity — Capacity Limit Capacity Limit 1 GB Operation when the capacity...
  • Page 189 5.4 Default Setting List Items Default Settings Time to restrain the next detection — Camera Forward — Disconnect E-mail Sending Timing At Status Change Detection Subject Camera Connection Control when event External output of camera is detected Output value Short Output time 5 seconds Optional Command...
  • Page 190 5.4 Default Setting List Items Default Settings Multi-Playback Selected camera upper left Search Folder Destination Camera Date Current date Time Period from 00:00:00 to Right before 00:00:00 Weekly Setting Sun, Mon, Tue, Wed, Thu, Fri, Sat Recording Type Continuous, Motion, Alarm, Sensor, Sound, Shock Starting Type Timer, Manual...
  • Page 191 Notes Operating Instructions...
  • Page 192 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2010...

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