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Troubleshooting Tips
Please check the machine according to the following form before asking for maintenance:
Problem
Unit does not start
Dehumidifier does not
dry the air as it should
The unit makes a loud
noise when operating
Frost appears on the coils
Water on floor
Please request for repair if operate abnormally or does not operate, and the solutions
above is useless.
What to check
· Make sure the dehumidifier s plug is pushed completely into the outlet.
· Check the house fuse/circuit breaker box.
· Dehumidifier has reached its preset level or bucket is full.
· Water bucket is not in the proper position.
· Did not allow enough time to remove the moisture.
· Make sure there are no curtains, blinds or furniture blocking the front or
back of the dehumidifier.
· The humidity control may not be set low enough.
· Check that all doors, windows and other openings are securely closed.
· Room temperature is too low , below 5 C(41 F).
· There is a kerosene heater or something giving off water vapor in the
room.
· The air filter is clogged.
· The unit is tilted instead of upright as it should be.
· The floor surface is not level.
· This is normal. The dehumidifier has Auto defrost feature.
· Hose to connector or hose connection may be loose.
· Intend to use the bucket to collect water, but the back drain plug is
removed.
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