Toyota Prius 2011 Service Bulletin
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- Owner's manual (651 pages) ,
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T-SB-0309-10
2011 Prius Pre Delivery Service (PDS)
Service
General
Category
Pre-Delivery Service
Section
Applicability
YEAR(S)
2011
TSB REVISION NOTICE
July 15, 2011 Rev2:
• Step 6 has been added to Under Vehicle section.
Any previous printed versions of this service bulletin should be discarded.
December 1, 2010 Rev1:
• Precautions section has been added.
Any previous printed versions of this service bulletin should be discarded.
Introduction
Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers.
Customer feedback indicates the following areas deserve special attention when performing PDS:
• Careful inspection for paint chips/scratches and body dents/dings.
• Proper operation of electrical accessories (including interior light, clock, and radio reset).
• Interior cleanliness.
• Proper function of mechanical systems.
Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help
remind customers that regular oil changes are essential to the proper maintenance of their vehicle,
dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing
this, customers will be reminded to return to your dealership for their first oil change. your current oil
change reminder sticker may be used. (See PDS Check Sheet item 8 of Final Inspection & Cleaning.)
A New PDS
have been added, expanded or clarified. TSBs are available for items in bold type.
Rev2
November 5, 2010
MODEL(S)
Prius
Check Sheet
has been developed for the 2011 model year Prius. Some check points
© 2011 Toyota Motor Sales, USA
USA
Market
ADDITIONAL INFORMATION
Page 1 of 7
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Related Manuals for Toyota Prius 2011
Summary of Contents for Toyota Prius 2011
- Page 1 • Interior cleanliness. • Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery.
- Page 2 TMS and/or Region/Distributor audit, the PDS payment amount will be subject to debit. An additional Repair Order completed in conjunction with normal PDS must have time punch/flags for service. If multiple repairs are performed, separate time flags must be punched for each repair. © 2011 Toyota Motor Sales, USA...
- Page 3 7. Check audio/navigation*/backup camera* systems and set clock For navigation, set the destination search area to local position. 8. Check multi-information display and trip information on center display* 9. Install shift-lock override button cover* 10. Check sliding roof* © 2011 Toyota Motor Sales, USA...
- Page 4 Refer to TSB No. PG001-06, “Battery Maintenance for In-Stock Vehicles & Pre-Delivery.” NOTE Battery SOC should be a minimum of 75%. Please enter the SOC Reading on the space provided on the check sheet and attach the printout to the check sheet. © 2011 Toyota Motor Sales, USA...
- Page 5 11. Check hybrid transaxle fluid Road Test A complete road test helps assure customer satisfaction. Drive vehicle over a variety of road surfaces and driving conditions. Check for unusual noise and driving performance. 1. Check cold engine operation © 2011 Toyota Motor Sales, USA...
- Page 6 Remove labels, tags, and stickers (except those containing owner information). NOTE Customer information labels, such as the fuel caution, airbag warnings, and bumper labels, MUST be left on the vehicle until delivery to a retail customer. © 2011 Toyota Motor Sales, USA...
- Page 7 file, using the Diagnostic Report function. Battery Maintenance 1. Perform HV battery check and maintenance (T-SB-0305-10) * Inspect or install when equipped or required © 2011 Toyota Motor Sales, USA...