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Toyota 2010 Prius Warranty And Maintenance Manual

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See also: Owner's Manual , User Manual
www.toyota.com
www.toyota.com
Printed in U.S.A. 4/09
Printed in U.S.A. 4/09
08-TCS-03027
08-TCS-03027
PRIUS
PRIUS
2 0 1 0
2 0 1 0
00505-10WMG-PRI
00505-10WMG-PRI
WARRANTY &
WARRANTY &
MAINTENANCE GUIDE
MAINTENANCE GUIDE

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Summary of Contents for Toyota 2010 Prius

  • Page 1 PRIUS PRIUS www.toyota.com www.toyota.com 2 0 1 0 2 0 1 0 WARRANTY & WARRANTY & MAINTENANCE GUIDE MAINTENANCE GUIDE Printed in U.S.A. 4/09 Printed in U.S.A. 4/09 08-TCS-03027 08-TCS-03027 00505-10WMG-PRI 00505-10WMG-PRI...
  • Page 2 Toyota’s official Web site, decision to select Toyota. www.toyota.com. We want you to enjoy owning your Toyota We wish you many miles of safe and as much as you enjoy driving it. This pleasurable driving, and we look forward booklet is designed to help.

  • Page 3: Table Of Contents

    Table of Contents WARRANTY INFORMATION Introduction Satisfaction Down the Road The Immobilizer Key Transportation Assistance If You Need Assistance Warranty Coverages at a Glance Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty Your Responsibilities Operation and Maintenance...
  • Page 4 Table of Contents MAINTENANCE INFORMATION Introduction The Importance of Scheduled Maintenance Maintaining Your Warranty Maintenance Log Using the Maintenance Log Charts Maintenance Log Explanation of Maintenance Items Vehicle Identification Find It Online For your convenience, scheduled maintenance information for your vehicle is also available at www.ToyotaOwnersOnline.com.

  • Page 5: Introduction

    Satisfaction Down the Road t Toyota, our top priority is always Our goal is for every Toyota customer to our customers. We know your enjoy outstanding quality, dependability and peace of mind throughout their Toyota is an important part of your life and something you depend on every ownership experience.

  • Page 6: The Immobilizer Key

    The Immobilizer Key THE NEW WORLD OF ANTI-THEFT TECHNOLOGY SECURITY This Toyota vehicle may be equipped with For security purposes, access to key an electronic “immobilizer” anti-theft codes and service procedures for system. When the key is inserted into the...
  • Page 7 If a Toyota dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high security key service.

  • Page 8: Transportation Assistance

    Toyota. We also dealer or owner scheduling conflicts. know how disruptive the loss of The Transportation Assistance Policy transportation can be to your daily routine.

  • Page 9: If You Need Assistance

    When you call, please have your vehicle • Your Toyota’s vehicle identification identification number, the current mileage number (located on the driver’s side on your Toyota and the names of your corner of the dashboard, under the selling and servicing dealerships. window) •...
  • Page 10 If You Need Assistance California residents: Toyota offers you This information about the Dispute assistance through an arbitration program Settlement Programs is correct as of the called the California Dispute Settlement date of printing. However, the programs Program (CDSP). A brochure about the may be changed without notice.

  • Page 11: Warranty Coverages At A Glance

    Warranty Coverages at a Glance Introduction...
  • Page 12 Warranty Coverages at a Glance Introduction...

  • Page 13: Your Warranties In Detail

    U.S. territories or Canada. Warranty these warranties or any implied warranties. coverage is automatically transferred at no Toyota does not authorize any person to cost to subsequent vehicle owners. create for it any other obligation or liability in connection with this vehicle.

  • Page 14: New Vehicle Limited Warranty

    Toyota, subject to gaskets. the exceptions indicated under “What Is Restraint Systems Warranty Not Covered”...

  • Page 15: What Is Not Covered

    When your vehicle is inoperable due to • Installation of non-Genuine Toyota failure of a warranted part, towing service Parts to the nearest authorized Toyota dealership • Airborne chemicals, tree sap, road is covered. debris (including stone chips), rail dust, salt, hail, floods, wind storms,...
  • Page 16 • Replacement of fluids and filters remedy under this warranty or any • Lubrication implied warranty. Toyota does not • Cleaning and polishing authorize any person to create for it • any other obligation or liability in Replacement of spark plugs and fuses connection with this vehicle.

  • Page 17: Dispute Resolution

    New Vehicle Limited Warranty DISPUTE RESOLUTION If a dispute arises regarding your warranty coverage, please follow the steps described under “If You Need Assistance” on pages 8-9. Please note that you must use the Dispute Settlement Program (or, in California, the CDSP) before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act.

  • Page 18: Federal Emission Control Warranty

    However, emissions standards as determined by under the terms of the Basic Warranty, an EPA-approved emissions test. Toyota provides coverage of three years or • This failure results or will result in 36,000 miles, whichever occurs first.
  • Page 19 Federal Emission Control Warranty WHAT IS NOT COVERED WARRANTY PARTS LIST Air/Fuel Metering System These warranty obligations do not apply to failures or noncompliance caused by: • Air/fuel ratio feedback control system • • The use of replacement parts not Electronic fuel injection system certified in accordance with components...

  • Page 20: Hybrid System

    Federal Emission Control Warranty Hybrid System Other Parts Used in Above Systems • Battery control module (8/80)* • Data link connector (8/80) • Battery thermistor • Hoses, clamps, fittings, tubing and • Generator mounting hardware • Hybrid battery* • Malfunction indicator light and bulb •...

  • Page 21: Replacement Parts

    To ensure optimum performance and the required maintenance indicated in the maintain the quality built into your Owner’s Manual and this booklet. Toyota vehicle’s emission control systems, Toyota will not deny a warranty claim solely recommends the use of Genuine Toyota...
  • Page 22 Attn: Warranty Complaints required by law). If your claim is denied, 401 M Street SW Toyota will notify you in writing of the Washington, D.C. 20460 reason within the same period. If we fail to do so, we will repair your vehicle free...

  • Page 23: Dealer Certificate

    Federal Emission Control Warranty DEALER CERTIFICATE We (the dealership) want you to know that and use, Toyota will remedy the at the time your new Toyota vehicle is nonconformity free of charge under being delivered: the terms of the Emission Performance Warranty.

  • Page 24: California Emission Control Warranty

    Also included may be hoses, belts, connectors and other emissions-related assemblies. Where a warrantable condition exists, Toyota will repair your vehicle at no cost to you, including diagnosis, parts and labor. Your Warranties in Detail...
  • Page 25 If your vehicle fails a smog-check test, Emission Control System DEFECT all necessary repairs and adjustments WARRANTY. Specific components will be made by Toyota to ensure that may have longer coverage under your vehicle passes the test. This is the terms of the Powertrain your Emission Control System Warranty.
  • Page 26 • Exhaust manifold You are responsible for presenting your Evaporative Control System vehicle to a Toyota dealership as soon as a problem exists. The warranty repairs • Fuel tank should be completed in a reasonable amount of time, not to exceed 30 days.
  • Page 27 These warranty obligations do not apply to You are responsible for performance of failures or noncompliance caused by: the required maintenance indicated in the Owner’s Manual and this booklet. Toyota • The use of replacement parts not will not deny a warranty claim solely...
  • Page 28 However, use required by law). If your claim is denied, of replacement parts that are not Toyota will notify you in writing of the equivalent in quality to Genuine Toyota reason within the same period. If we fail...
  • Page 29 California Emission Control Warranty REPAIR DELAYS IF YOU HAVE QUESTIONS If a Toyota dealership is unable to If you have questions or concerns about complete repairs on your vehicle within your vehicle’s California emission warranty 30 days, you may have the repairs made coverage, please follow the steps under Toyota’s provisions for emergency...

  • Page 30: Tire Limited Warranty

    The tires that come as original equipment Bridgestone/Firestone on your vehicle are warranted by their 535 Marriott Drive manufacturer and not Toyota. A separate Nashville, TN 37214 warranty statement for the tires is in your Bridgestone: (800) 847-3272 glove box.

  • Page 31: Your Responsibilities

    You can be confident you’re getting the show that you maintained your vehicle. best possible service for your vehicle when you take it to a Toyota dealership. However, damage or failures caused by lack of proper maintenance are not covered under warranty.
  • Page 32 Operation and Maintenance REPLACEMENT PARTS Warranty coverage is not dependent upon Genuine Toyota Parts are covered by their the use of any particular brand of own warranty (see your dealer for details) replacement parts. However, Toyota or the remainder of any applicable New...

  • Page 33: Obtaining Warranty Service

    In the United States, U.S. If your vehicle is inoperable or unsafe to Territories and Canada drive and there is no Toyota dealership reasonably available to make repairs, you To obtain warranty service in the United may perform the repairs yourself or have States, U.S.
  • Page 34 Notes Your Responsibilities...

  • Page 35: The Importance Of Scheduled Maintenance

    Toyota. It can also increase visual inspections. These procedures are your vehicle’s resale value. The following explained in the “Vehicle Maintenance pages are designed to help you make and Care”...

  • Page 36: Maintaining Your Warranty

    For a complete description of Toyota warranty coverages, see the Warranty Toyota will not deny a warranty claim Information portion of this booklet. solely because you do not have records to show that you maintained your vehicle.

  • Page 37: Using The Maintenance Log Charts

    Genuine Toyota Service for your vehicle. your vehicle’s exact specifications. When The dealership will mark the dealer you go to a Toyota dealership, you can service verification area with the be confident that they will use Genuine following stamp (which may be Toyota parts and have Toyota-trained customized with the dealership’s name):...

  • Page 38: Special Operating Conditions

    Additional Maintenance In addition to standard maintenance In addition to scheduled maintenance, items, the maintenance log indicates your Toyota requires ongoing general services that should be performed on maintenance such as fluid checks and vehicles that are driven under especially visual inspections.

  • Page 39: Maintenance Log

    Maintenance Log 5,000 Miles or 6 months 10,000 Miles or 12 months Replace engine oil and filter Clean cabin air filter (solar power ventilation system only) Rotate tires Replace engine oil and filter Visually inspect brake linings/drums and brake pads/discs Rotate tires Visually inspect brake linings/drums Additional Maintenance Items for...
  • Page 40 Maintenance Log 15,000 Miles or 18 months Clean cabin air filter (except solar power ventilation system) Replace engine oil and filter Rotate tires Visually inspect brake linings/drums and brake pads/discs Inspect the following: __ Ball joints and dust covers __ Exhaust pipes and mountings __ Brake lines and hoses __ Radiator, condenser and/or intercooler __ Drive shaft boots...
  • Page 41 Maintenance Log 20,000 Miles or 24 months 25,000 Miles or 30 months Replace cabin air filter (solar power Replace engine oil and filter ventilation system only) Rotate tires Replace engine oil and filter Visually inspect brake linings/drums Rotate tires and brake pads/discs Visually inspect brake linings/drums Additional Maintenance Items for and brake pads/discs...
  • Page 42 Maintenance Log 30,000 Miles or 36 months Clean cabin air filter (solar power ventilation system only) Replace cabin air filter (except solar power ventilation system) Replace engine air filter Replace engine oil and filter Rotate tires Inspect the following: __ Automatic transmission fluid __ Front differential oil __ Ball joints and dust covers __ Fuel lines and connections, fuel tank...
  • Page 43 Maintenance Log 35,000 Miles or 42 months 40,000 Miles or 48 months Replace engine oil and filter Replace cabin air filter (solar power ventilation system only) Rotate tires Replace engine oil and filter Visually inspect brake linings/drums and brake pads/discs Rotate tires Visually inspect brake linings/drums Additional Maintenance Items for...
  • Page 44 Maintenance Log 45,000 Miles or 54 months Clean cabin air filter (except solar power ventilation system) Replace engine oil and filter Rotate tires Visually inspect brake linings/drums and brake pads/discs Inspect the following: __ Ball joints and dust covers __ Exhaust pipes and mountings __ Brake lines and hoses __ Radiator, condenser and/or intercooler __ Drive shaft boots...
  • Page 45 Maintenance Log 50,000 Miles or 60 months 55,000 Miles or 66 months Clean cabin air filter (solar power Replace engine oil and filter ventilation system only) Rotate tires Replace engine oil and filter Visually inspect brake linings/drums Rotate tires and brake pads/discs Visually inspect brake linings/drums Additional Maintenance Items for and brake pads/discs...
  • Page 46 Maintenance Log 60,000 Miles or 72 months Replace cabin air filter Replace engine air filter Replace engine oil and filter Rotate tires Inspect the following: __ Automatic transmission fluid __ Front differential oil __ Ball joints and dust covers __ Fuel lines and connections, fuel tank __ Brake lines and hoses band and fuel tank vapor vent system __ Brake linings/drums and...
  • Page 47 Maintenance Log 65,000 Miles or 78 months 70,000 Miles or 84 months Replace engine oil and filter Clean cabin air filter (solar power ventilation system only) Rotate tires Replace engine oil and filter Visually inspect brake linings/drums and brake pads/discs Rotate tires Visually inspect brake linings/drums Additional Maintenance Items for...
  • Page 48 Maintenance Log 75,000 Miles or 90 Months Clean cabin air filter (except solar power ventilation system) Replace engine oil and filter Rotate tires Visually inspect brake linings/drums and brake pads/discs Inspect the following: __ Ball joints and dust covers __ Exhaust pipes and mountings __ Brake lines and hoses __ Radiator, condenser and/or intercooler __ Drive shaft boots...
  • Page 49 Maintenance Log 80,000 Miles or 96 Months 85,000 Miles or 102 Months Replace cabin air filter (solar power Replace engine oil and filter ventilation system only) Rotate tires Replace engine oil and filter Visually inspect brake linings/drums Rotate tires and brake pads/discs Visually inspect brake linings/drums Additional Maintenance Items for and brake pads/discs...
  • Page 50 Maintenance Log 90,000 Miles or 108 Months Clean cabin air filter (solar power ventilation system only) Replace cabin air filter (except solar power ventilation system) Replace engine air filter Replace engine oil and filter Rotate tires Inspect the following: __ Automatic transmission fluid __ Front differential oil __ Ball joints and dust covers __ Fuel lines and connections, fuel tank...
  • Page 51 Maintenance Log 95,000 Miles or 114 Months 100,000 Miles or 120 Months Replace engine oil and filter Replace cabin air filter (solar power ventilation system only) Rotate tires Replace engine oil and filter Visually inspect brake linings/drums and brake pads/discs Replace engine/inverter coolant Rotate tires Additional Maintenance Items for...
  • Page 52 Maintenance Log 105,000 Miles or 126 Months Clean cabin air filter (except solar power ventilation system) Replace engine oil and filter Rotate tires Visually inspect brake linings/drums and brake pads/discs Inspect the following: __ Ball joints and dust covers __ Exhaust pipes and mountings __ Brake lines and hoses __ Radiator, condenser and/or intercooler __ Drive shaft boots...
  • Page 53 Maintenance Log 110,000 Miles or 132 Months 115,000 Miles or 138 Months Clean cabin air filter (solar power Replace engine oil and filter ventilation system only) Rotate tires Replace engine oil and filter Visually inspect brake linings/drums Rotate tires and brake pads/discs Visually inspect brake linings/drums Additional Maintenance Items for and brake pads/discs...
  • Page 54 Maintenance Log 120,000 Miles or 144 Months Replace cabin air filter Replace engine coolant Replace engine oil and filter Replace spark plugs Rotate tires Inspect the following: __ Automatic transmission fluid __ Front differential oil __ Ball joints and dust covers __ Fuel lines and connections, fuel tank __ Brake lines and hoses band and fuel tank vapor vent system...

  • Page 55: Explanation Of Maintenance Items

    Explanation of Maintenance Items he following descriptions are Brake Lines and Hoses provided to give you a better Visually inspect for proper installation. understanding of the maintenance Check for chafing, cracks, deterioration items that should be performed on your and signs of leakage. Replace any vehicle.
  • Page 56 Explanation of Maintenance Items Drive Shaft Boots NOTE: Your Toyota is equipped with Check the drive shaft boots and clamps Genuine Toyota Super Long-Life for cracks, deterioration and damage. Coolant. The replacement intervals for Replace any deteriorated or damaged engine coolant recommended in this...

  • Page 57: Tire Rotation

    Explanation of Maintenance Items Fuel Lines and Connections, Steering Gear Box Fuel Tank Band and Fuel Tank Inspect for signs of leakage. If you Vapor Vent System Hoses discover any leakage, have it repaired immediately by a qualified technician. Visually inspect for corrosion, damage, cracks, and loose or leaking connections.

  • Page 58: Vehicle Identification

    Vehicle Identification Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number Maintenance Log...
  • Page 59 Notes Maintenance Log...
  • Page 60 Notes Maintenance Log...
  • Page 61 Notes Maintenance Log...
  • Page 62 Notes Maintenance Log...
  • Page 63 Notes Maintenance Log...
  • Page 64 Notes Maintenance Log...
  • Page 65 Notes Maintenance Log...

  • Page 66: Safety Precautions

    If a vehicle fire occurs, extinguish it with a Class D powder-type fire extinguisher. an authorized Toyota dealership. To locate your nearest authorized Toyota dealership, contact the Toyota Customer Experience Center at (800) 331-4331 or log on to Toyota recommends having maintenance and repairs for your Prius performed by www.toyota.com.

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