Built-In ACD Supervisor Guide
Configuration
The Built-In ACD system is composed of the two circuit cards; the ACD
card and the VPU4 card. These cards are installed into the DBS 576 System.
The system configuration is shown below. Using an RS-232C port allows
MIS (Management Information System) reports to be output to a printer or
PC but not to the both simultaneously.
The DBS 576 System can be configured for a maximum of 576 ports and can
support a maximum of two Built-In ACD systems. Note that a single-shelf
(96-port) configuration can accommodate only one ACD system.
Figure 1.
ACD Configuration
Note: Standard RS232C cables cannot be used for connection. Use the
special cable included with the ACD card. For PC/printer connecting
conditions, see the ACD installation section.
576-25-521 (ACD 3.0)
DBS 576 (USA) issued March 1999
Section 521
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