Product Status Messages - Epson XP-830 User Manual

• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
Parent topic:

Product Status Messages

You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also see help information and how-to instructions on the screen. Press the
necessary, press the left or right arrow button, and then select Help .
LCD screen message
Printer error. Turn the
power off and on again.
For details, see your
documentation.
Operation canceled. An
error occurred while
saving.
Ink is low.
You need to replace the Replace the ink cartridge indicated on the LCD screen.
following ink
cartridge(s).
Paper Configuration is
disabled. Some features see warnings about paper size or type mismatches. Keep Paper
may not be available.
For details, see your
documentation.
Communication error.
Check if a computer is
connected.
A printer's ink pad is
nearing the end of its
service life. Please
contact Epson Support.
Solving Problems
Condition/solution
A fatal error has occurred. Turn the product off and then back on again. If the
error continues, check for a paper jam. If there is no paper jam, contact
Epson for support.
The memory card or external device may be damaged. Check the device and
replace it if necessary.
Ink in a cartridge is low. You can continue printing or replace the cartridge.
If Paper Configuration is disabled, you cannot use AirPrint. Also, you will not
Configuration enabled unless you always use the same size and type of
paper.
Make sure the computer is connected to your product and your software is
installed correctly.
The ink pads are near the end of their service life and the message will be
displayed until the ink pad is replaced. Contact Epson for support. (To
resume printing, press the Start button.)
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home button, if