Hitachi CP-TW2503 User Manual page 146

Troubleshooting
Phenomena that may be easy to be mistaken for machine defects (continued)
Phenomenon
The interactive
pen or system
does not work
properly or
intermittently
works.
The mouse
cursor or
drawing image
does not match
with the actual
pen tip point.
The LiveViewer
Software and
Starboard
Software may
work at the
same time.
146
Cases not involving a machine defect
This may be due to exhaustion of the battery of the pen.
Replace the battery with new one. Use only the specified
and perfect battery. When putting it in, be careful not to
make a mistake in polarity.
This may be due to poor contact of the battery in the
pen.
Remove the battery and load it again. Use only the specified
and perfect battery. When putting it in, be careful not to
make a mistake in polarity.
There may be obstacles in between the interactive pen
and sensors (Camera) on the projector.
• Remove all things between the pen and sensor (Camera).
• The way of you hold the pen or your position may affect
the system. Hold the pen as perpendicular to the interactive
surface as possible and be careful not to block the path
from the pen to the sensor (Camera).
Calibrate again to optimize the interactive system.
The LiveViewer may not display the annotations that
are made by Starboard Software.
Use the latest LiveViewer software to support Starboard
software annotation.
Meantime, please use Starboard software on COMPUTER
IN or HDMI inputs.
Reference
page
23
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99
29, 90,
91
86