Samsung OfficeServ 100 General Description Manual page 88

Chapter 4
4-52
Business Features Package
10.PICKUP
This is a count of the outside calls that were picked up by the specific station. Picked-up calls
are calls that were not ringing at your station but were answered by you. This peg count is
separate from the number of answered calls in 5 above.
11.INTERNAL
Statistics for internal calls. An internal call made from a station or a station device within the
system to another station.
12. ANSD
This is the number of times an internal call was answered by this specific station. Screened
transfers count as an answered internal call.
13.DIALLED
The number of times the specific station dialled another station or station group. Screened
transfers count as a dialled internal call.