Samsung OfficeServ 100 General Description Manual page 44

Chapter 4
4-8
Business Features Package
Busy/No Answer
This feature allows the station user to use both types of forwarding simultaneously, provided both des-
tinations have already been entered in the usual manner.
Forward DND
This feature works with the Do Not Disturb feature. This allows calls directed to a station in Do Not
Disturb or One-Time Do Not Disturb mode to forward immediately to another destination.
Follow Me
This feature allows the user to forward all calls from another station to the user's station or change the
forward destination to the user's current location.
To Voice Mail
Each station may be programmed to allow or deny the ability to forward internal calls to voice mail.
When denied, valuable message time in the voice mail system can be saved.
Preset Destination
If desired this feature provides for a permanent (preset) Forward No Answer destination for each ex-
tension. It can only be programmed by the system installer or system administrator. If a station does
not have Forward No Answer set, the call will ring this preset destination if one is programmed.
Call Hold (Exclusive)
Outside calls can be placed on exclusive hold at any keyset by pressing the HOLD key twice
during a call. Calls placed on exclusive hold can only be retrieved at the keyset that placed
the call on hold. Internal calls are always placed on exclusive hold.
Call Hold (System)
Outside calls can be placed on system hold at any station. Users may dial the access code
or press the HOLD key. Calls on system hold may be retrieved at any station.
Call Hold (Remote)
Outside calls can be placed on hold at a remote station. This allows calls to be answered at
one station and placed on hold at another station. The user can then move to that station or
the party that the call was intended for can have that call placed at their station. The call or
trunk key will flash at the 'remote hold' station.
NOTE: You cannot use system hold or remote hold for internal calls.
Call Park and Page
Each C.O. line has its own park zone. This simple method eliminates confusion and ensures
that a park zone is always available. Pressing the PAGE key parks the call automatically.
There are no extra keys to press and there is no lost time looking for a free zone.