Motorola MC9500-K Integrator Manual
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Motorola MC9500-K Integrator Manual

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MC9500-K Mobile Computer
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  • Page 1 MC9500-K Mobile Computer Integrator Guide...

  • Page 3: Mc9500-K Mobile Computer Integrator Guide

    MC9500-K Mobile Computer Integrator Guide 72E-118503-02 Rev. A September 2010...
  • Page 4 Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola.

  • Page 5: Revision History

    Revision History Changes to the original manual are listed below: Change Date Description -01 Rev. A 09/13/09 Initial release. -02 Rev. A 09/13/10 Add support for MC959B configuration.
  • Page 6 MC9500-K Mobile Computer Integrator Guide...

  • Page 7: Table Of Contents

    Installing the Secondary SIM Card ....................1-5 Installing the Battery ........................1-7 Charging the Battery ........................1-7 Charging Temperature ......................1-8 Powering On the MC9500-K ......................1-9 Calibrating the Screen ......................1-9 Resetting the MC9500-K ........................1-9 Performing a Warm Boot ....................... 1-9 Performing a Cold Boot ........................
  • Page 8 Headset Adapter Cable ........................2-31 Modem Dongle ............................ 2-32 Connecting to the MC9500-K ......................2-33 Using the Correct Telephone Line Type ..................2-34 Configuring the MC9500-K for the Modem ..................2-34 Connecting the Modem ........................2-36 Chapter 3: ActiveSync Introduction ............................3-1 Installing ActiveSync ..........................
  • Page 9 Table of Contents Device Management Security ......................4-3 Remote API Security ........................4-3 Packaging ............................4-4 Deployment ............................4-4 Installation Using ActiveSync ......................4-4 Installation Using Storage Card ..................... 4-4 Installation Using AirBEAM ......................4-5 MSP 3.X ............................4-5 Image Update ..........................4-5 Creating a Splash Screen ......................
  • Page 10 MC9500-K Mobile Computer Integrator Guide Chapter 6: MC9598 - CDMA EvDO Configuration Introduction ............................6-1 Quick Startup Steps ..........................6-1 CDMA Phone Activation ........................6-2 Verizon Wireless Activation ......................6-2 Automatic Activation ........................ 6-2 Manual Activation ........................6-3 Sprint Activation ..........................6-5 Automatic Activation ........................
  • Page 11 Signal Strength Icon ..........................9-2 Turning the WLAN Radio On and Off ....................9-4 Chapter 10: Maintenance and Troubleshooting Introduction ............................10-1 Maintaining the MC9500-K ........................10-1 Removing the Screen Protector ......................10-2 Battery Safety Guidelines ........................10-2 Storage ..............................10-3 Cleaning ...............................
  • Page 12 MC9500-K Mobile Computer Integrator Guide Appendix A: Technical Specifications MC9500-K Technical Specifications ....................A-1 MC9500-K ............................A-1 MC9500-K Pin-Outs ........................A-7 MC9500-K Accessory Specifications ....................A-8 Single Bay USB Cradle ........................A-8 Single Slot Battery Charger ......................A-9 Four Bay Ethernet Cradle ......................A-9 Four Bay Charge Only Cradle ......................

  • Page 13: About This Guide

    Documentation Set The documentation set for the MC9500-K provides information for specific user needs, and includes: • MC9500-K Series Quick Start Guide - describes how to get the MC9500-K mobile computer up and running. • MC9500-K Series Mobile Computer User Guide - describes how to use the MC9500-K mobile computer.

  • Page 14: Configurations

    Telephony Numeric • Calculator Numeric • Alpha Numeric. See MC9500-K Series User Guide for specific keypad information. Software Versions This guide covers various software configurations and references are made to operating system or software versions for: • Adaptation Kit Update (AKU) version •...
  • Page 15 About This Guide xiii • Phone version. AKU Version To determine the Adaptation Kit Update (AKU) version: Tap Start > Settings > System tab > About icon > Version tab. The second line lists the operating system version and the build number. The last part of the build number represents the AKU number.

  • Page 16: Chapter Descriptions

    Topics covered in this guide are as follows: • Chapter 1, Getting Started provides information on getting the MC9500-K up and running for the first time. • Chapter 2, Accessories describes the accessories available for the MC9500-K series and how to set up power connections and mounting information.

  • Page 17: Notational Conventions

    Notational Conventions The following conventions are used in this document: • “Mobile computer” refers to the Motorola MC9500-K series of hand-held computers. • Italics are used to highlight the following: • Chapters and sections in this and related documents •...

  • Page 18: Service Information

    Software type and version number. Manufacturing Label Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions.

  • Page 19: Chapter 1 Getting Started

    This chapter provides information about the MC9500-K, accessories, charging the MC9500-K, and resetting the MC9500-K. Unpacking the MC9500-K Carefully remove all protective material from the MC9500-K and save the shipping container for later storage and shipping. Verify that you received the following equipment: •...

  • Page 20: Getting Started

    1 - 2 MC9500-K Mobile Computer Integrator Guide Getting Started To start using the MC9500-K for the first time: • Install a microSD card (optional) • Install the SIM card (MC9596-K and MC959B-K only) • Install the battery. • Charge the MC9500-K.

  • Page 21: Installing The Sim Card

    Getting Started 1 - 3 microSD card Insert microSD Card in Holder Figure 1-3 Close the card holder door and slide to the right to lock into place. Align the SD card cover over the access hole and press down until it snaps into place. Installing the SIM Card NOTE MC9596-K and MC959B-K configuration only.
  • Page 22 1 - 4 MC9500-K Mobile Computer Integrator Guide Lift the SIM card holder door. Lifting the SIM Cover Figure 1-5 Insert the SIM card, as shown in Figure 1-6 into the holder door with the contacts facing down and the card notch facing up.

  • Page 23: Installing The Secondary Sim Card

    Unhook the handstrap. Remove the battery. Remove and discard the two screws securing the keypad. Keypad Removal Figure 1-7 Slide the keypad down toward the bottom of the MC9500-K and then lift. Loosen the two screws securing the SIM Card cover.
  • Page 24 1 - 6 MC9500-K Mobile Computer Integrator Guide SIM Card Cover Removal Figure 1-8 Lift the SIM card holder door. Insert the SIM card into the holder door with the contacts facing down. Card Notch Inserting the SIM Card Figure 1-9 Close the SIM Card door.

  • Page 25: Installing The Battery

    • Single Bay USB Cradle • Four Bay Charge Only Cradle • Four Bay Ethernet Cradle. Align and hook the MC9500-K interface pocket onto the cradle’s or cable’s cleat. The battery automatically begins charging. See Table 1-1 for charging indications. The 4800 mAh battery fully charges in less than six hours.

  • Page 26: Charging Temperature

    The MC9500-K is equipped with a memory backup battery which automatically charges from the fully-charged main battery. When using the MC9500-K for the first time, the backup battery requires approximately 36 hours to fully charge. This is also true any time the backup battery is discharged, which occurs when the main battery is removed for several hours.

  • Page 27: Powering On The Mc9500-K

    NOTE The boot up time is for 512 MB configurations. After the MC9500-K is connected to power the splash screen displays for about 2.5 minutes (during a clean boot) or 30 seconds (during a cold boot) as the MC9500-K initializes its flash file system, then the calibration window appears.

  • Page 28: Keypad Replacement

    Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded. If the MC9500-K is in suspend mode, press the Power button to wake the device. Wait for the MC9500-K to fully awake from suspend mode.
  • Page 29 Getting Started 1 - 11 Remove Screws Figure 1-11 Slide the keypad down toward the bottom of the device and then lift. Remove Keypad Figure 1-12 Align the new keypad with the housing. Press the keypad down and then slide the keypad up.
  • Page 30 1 - 12 MC9500-K Mobile Computer Integrator Guide Replace Keypad Figure 1-13 Secure the keypad with two new screws provided with the keypad. Torque the screws to 2.5 kg-cm (0.18 ft-lbs.) Replace New Screws Figure 1-14 Replace the battery. Press the power button for five seconds to perform a warm boot.

  • Page 31: Handstrap Replacement

    Getting Started 1 - 13 Handstrap Replacement To remove the handstrap: Press the Power button to place the MC9500-K in suspend mode. Wait for the Decode LED to light red and then turn off. Unhook the handstrap from the handstrap bar.
  • Page 32 1 - 14 MC9500-K Mobile Computer Integrator Guide Turn Pin and Loop Figure 1-17 Remove the loop end of the handstrap and pin from the housing slot. To replace a new handstrap: Pinch the loop end of the new handstrap and insert the loop into the housing slot. Ensure that the loop is completely inserted into the housing slot.
  • Page 33 Getting Started 1 - 15 Pull the handstrap so that the pin locks into the slot. Pull Handstrap to Lock Pin Figure 1-20 Secure the new handstrap bar and screws into the housing. Insert the battery. Re-hook the handstrap clip onto the handstrap bar. Re-hook Handstrap onto Handstrap Bar Figure 1-21...
  • Page 34 1 - 16 MC9500-K Mobile Computer Integrator Guide...

  • Page 35: Chapter 2 Accessories

    Chapter 2 Accessories Introduction MC9500-K accessories, listed below, provide a variety of product support capabilities. MC9500-K Series Accessories Table 2-1 Accessory Part Number Description Cradles Single Bay USB Cradle CRD9500-1000UR Charges the MC9500-K main battery. Synchronizes the MC9500-K with a host computer through a USB connection.
  • Page 36 BTRY-MC95IABA0 Replacement 4800 mAh battery. lithium-ion battery BTRY-MC95IABA0-10 Replacement 4800 mAh battery (10-pack). Belt Mounted Rigid Holster SG-MC9511110-01R Clips onto belt to hold the MC9500-K when not in use. Fabric Holster SG-MC9521110-01R Soft holder for added protection. Handstrap SG-MC9523043-01R Replacement handstrap (5-pack).

  • Page 37: Guide Cup Installation

    Supports one Four Bay cradle or up to four (4) Four Slot Battery Chargers. Guide Cup Installation Optional guide cups can be used with the four bay cradles to assist the user when hooking the MC9500-K onto the cradle. To install the guide cups: Align the tabs on the guide cup with the guide slots on the universal cleat.
  • Page 38 2 - 4 MC9500-K Series Mobile Computer Integrator Guide Screw Secure Guide Cup to Cradle Figure 2-2...

  • Page 39: Universal Wall Mounting Bracket

    Accessories 2 - 5 Universal Wall Mounting Bracket Use the Universal Wall Mounting Bracket to mount a Four Bay Ethernet cradle, Four Bay Charge Only cradle or two Four Slot Battery Chargers on a wall. Mounting Hole Mounting Tabs (4) Mounting Holes Cable Routing Holes Thumb Screw Holes (2)
  • Page 40 2 - 6 MC9500-K Series Mobile Computer Integrator Guide 379 mm 14.9 in. 68 mm 2.7 in. Mounting Hole Dimensions Figure 2-4 Install top two screws into the wall. The screw heads should protrude 12.7 mm (0.5”) from the wall.

  • Page 41: Mounting Multiple Brackets

    Accessories 2 - 7 Install Bottom Two Screws Figure 2-7 Mounting Multiple Brackets When mounting multiple brackets on a wall: • Place brackets next to each other so that the brackets touch. • Distance from top mounting hole of one bracket to top mounting hole of next bracket should be 254 mm (10 in.) minimum.
  • Page 42 2 - 8 MC9500-K Series Mobile Computer Integrator Guide 458 mm (18.0 in.) 254 mm (10 in.) 254 mm (10 in.) 79 mm (3.1 in.) 123 mm (4.8 in.) 254 mm (10 in.) 131 mm (5.2 in.) 254 mm (10 in.) 39.7 mm...
  • Page 43 Accessories 2 - 9 Mounting Brackets with Power Strip under Brackets Figure 2-10 Mounting Brackets with Power Strip Adjacent to Brackets Figure 2-11...

  • Page 44: Four Bay Ethernet Cradle Wall Mounting

    2 - 10 MC9500-K Series Mobile Computer Integrator Guide Four Bay Ethernet Cradle Wall Mounting To mount the Four Bay Ethernet Cradle on a Universal Wall Mount bracket: Connect the AC line cord to the power supply. Route the AC line cord through the bracket.

  • Page 45: Daisychaining Ethernet Cradles

    Accessories 2 - 11 Align the four mounting slots on the back of the cradle with the four mounting tabs on the bracket. Mounting Tab Thumb Screw Mounting Slot Mount Four Bay Cradle onto Mount Bracket Figure 2-14 Hang the cradle on the bracket ensuring that the cradle is aligned properly. Secures the two thumb screws to hold the cradle to the bracket.

  • Page 46: Ethernet Cradle Drivers

    Daisychaining Four Bay Ethernet Cradles Figure 2-15 Ethernet Cradle Drivers The MC9500-K includes Ethernet cradle drivers that initiate automatically when you place the MC9500-K in a properly connected Four Bay Ethernet cradle. After inserting the MC9500-K, configure the Ethernet connection: >...

  • Page 47: Led Indicators

    Accessories 2 - 13 IP Address Tab Figure 2-17 In the window, select the appropriate radio button: IP address • Use server-assigned IP address • . Enter the IP address, Subnet mask, and Default gateway, as needed. Use specific IP address Tap the tab.

  • Page 48: Four Bay Charge Only Cradle Wall Mounting

    2 - 14 MC9500-K Series Mobile Computer Integrator Guide Link LED Speed LED (Yellow) (Green) Four Bay Ethernet Cradle LED Indicators Figure 2-18 Four Bay Charge Only Cradle Wall Mounting Connect the AC line cord to the power supply. Route the AC Line Cord through the bracket.

  • Page 49: Four Slot Battery Charger Wall Mounting

    Accessories 2 - 15 DC Cable Power Port Connect DC Power Cable to Cradle Figure 2-20 Place cables neatly in the bracket and secure with tie wraps as required. Ensure that all cables are within the bracket to avoid pinching wires. Align the four mounting slots on the back of the cradle with the four mounting tabs on the bracket.
  • Page 50 2 - 16 MC9500-K Series Mobile Computer Integrator Guide Connect the AC line cord to the power supply. Route the AC line cord through the bracket to an outlet. Connect the 4-way DC cable to the power supply. 4-way DC Cable...

  • Page 51: Universal Desk Mounting Bracket

    Accessories 2 - 17 Power Supply DC Cable Plugs Mount Four Four Slot Battery Chargers Figure 2-24 Universal Desk Mounting Bracket Use the Universal Desk Mounting Bracket to mount a Four Bay Ethernet cradle or a Four Bay Charge Only cradle. Desk Mounting Bracket Figure 2-25 Four Bay Ethernet Cradle Desktop Mounting...
  • Page 52 2 - 18 MC9500-K Series Mobile Computer Integrator Guide Place Cradle onto Universal Desk Mount Bracket Figure 2-26 Hang the cradle on the bracket ensuring that the cradle is aligned properly. Secures the two thumb screws to hold the cradle to the bracket.

  • Page 53: Four Bay Charge Only Cradle Desktop Mounting

    Accessories 2 - 19 Power Port DC Cable AC Line Cord Power Connection Figure 2-27 Connect a Ethernet cable to the Ethernet Port 1 connector on the back of the cradle. Route the network cable to a network hub. Ethernet Port 1 Ethernet Port 2 Ethernet Cable Ethernet Connection...
  • Page 54 2 - 20 MC9500-K Series Mobile Computer Integrator Guide Secures the two thumb screws to hold the cradle to the bracket. Place the power supply on to the bracket. Connect the AC line cord to the power supply. Route the AC line cord to an outlet.

  • Page 55: Four Slot Battery Charger Desk Mount Setup

    Accessories 2 - 21 Four Slot Battery Charger Desk Mount Setup This section describes how to set up the Four Slot Battery Charger with a desk mount bracket. Align the thumb screw on the charger with the screw hole in the desk mount bracket. Thumb Screw Desk Mount Bracket Connect Charger to Desk Mount Bracket...

  • Page 56: Single Bay Usb Cradle

    Provides 5.4 VDC power for operating the MC9500-K. • Synchronizes information between the MC9500-K and a host computer. See Chapter 3, ActiveSync information on setting up a partnership between the MC9500-K and a host computer. • Charges the MC9500-K’s battery. Setup...
  • Page 57 Accessories 2 - 23 Connect the USB Sync cable to the USB port on the back of the cradle. Connect the other end of the USB Sync cable to the USB port on the host computer.

  • Page 58: Single Slot Battery Charger

    2 - 24 MC9500-K Series Mobile Computer Integrator Guide Single Slot Battery Charger This section describes how to set up the Single Slot Battery Charger. Setup Connect the power supply DC cable to the power port on the back of the charger.
  • Page 59 Accessories 2 - 25 Clip Single Bay USB Cradle with Clip Figure 2-34 Align the Single Bay USB Cradle with the clip. Snap the Single Bay USB Cradle onto the clip. Single Bay USB Cradle and Battery Charger Figure 2-35 Use the DC “Y”...
  • Page 60 2 - 26 MC9500-K Series Mobile Computer Integrator Guide Female Jack DC “Y” Cable Connected to Single Bay USB Cradle and Single Slot Battery Charger Figure 2-36 Plug the AC line cord into the power supply. Plug the AC line cord into an outlet.

  • Page 61: Magnetic Stripe Reader

    Accessories 2 - 27 Magnetic Stripe Reader This section describes how to set up and use the snap-on Magnetic Stripe Reader (MSR) with the MC9500-K. The MSR snaps on to the back of the MC9500-K and removes easily when not in use.

  • Page 62: Usb/Charge Cable

    Figure 2-39 USB/Charge Cable Provide the MC9500-K with operating and charging power when used with the Motorola approved power supply. Synchronize information between the MC9500-K and a host computer. With customized or third party software, it can also synchronize the MC9500-K with corporate databases.

  • Page 63: Auto Charge Cable

    Connect the DC cable from the power supply to the barrel jack. Connect the USB connector to the host computer. Connection to Host Computer and Power Supply Figure 2-42 Auto Charge Cable Provide the MC9500-K with operating and charging power when used with a vehicle cigarette lighter.
  • Page 64 2 - 30 MC9500-K Series Mobile Computer Integrator Guide Auto Charge Cable Figure 2-43 Align and hook the Vehicle Adapter Module onto the MC9500-K. Press the Vehicle Adapter Module down until it snaps into position. Connect Vehicle Adapter Module Figure 2-44...

  • Page 65: Headset Adapter Cable

    Accessories 2 - 31 Connect Vehicle Power to Vehicle Adapter Module Figure 2-45 Plug the power plug into the cigarette lighter. Headset Adapter Cable Use the Headset Adapter Cable to connects a headset to the MC9500-K. Headset Connection Figure 2-46...

  • Page 66: Modem Dongle

    Modem Dongle Figure 2-47 The Modem Dongle enables data communication between the MC9500-K and a host computer, remotely through a telephone line, and synchronizes information between the MC9500-K and a host computer. The following items are required for a modem connection: •...

  • Page 67: Connecting To The Mc9500-K

    Connecting to the MC9500-K Modem Adapter Cable Male 15-pin connector Line In port Phone port Phone cord Phone cord Modem Dongle Connection - MC9500-K Figure 2-48 CAUTION Do not connect the modem's 15-pin connector into a VGA port of a host computer.

  • Page 68: Using The Correct Telephone Line Type

    NOTE If using a phone, connect the cord from the phone to the Phone port on the modem. Modem Indicators Table 2-2 Indication Modem is not properly connected to the MC9500-K; modem is not receiving power. Green Modem is connected to the MC9500-K and is receiving power. Solid Amber MC9500-K is communicating with the host computer.
  • Page 69 Accessories 2 - 35 New Connection Window Figure 2-50 Enter a name for the connection. In the drop-down menu, select , then tap Hayes Compatible on COM1 Next My Connection Window - Phone Number Figure 2-51 Enter the country region code, area code and access phone number in the window and tap My Connection Next...

  • Page 70: Connecting The Modem

    2 - 36 MC9500-K Series Mobile Computer Integrator Guide If necessary, enter the user name, password and domain. Tap Finish. Connecting the Modem To start the connection: > > tab > Start Settings Connections Connections In the window, tap Connections...

  • Page 71: Chapter 3 Activesync

    Chapter 3 ActiveSync Introduction To communicate with various host devices, install Microsoft ActiveSync (version 4.5 or higher) on the host computer. Use ActiveSync to synchronize information on the mobile computer with information on the host computer. Changes made on the mobile computer or host computer appear in both places after synchronization. NOTE When a mobile computer with Windows Mobile 6 is connected to a host computer and an ActiveSync connection is made, the WLAN radio is disabled.

  • Page 72: Mobile Computer Setup

    3 - 2 MC9500-K Mobile Computer Integrator Guide Mobile Computer Setup NOTE Microsoft recommends installing ActiveSync on the host computer before connecting the mobile computer. The mobile computer can be set up to communicate with a USB connection. Chapter 2, Accessories provides the accessory setup and cable connection information for use with the mobile computer.

  • Page 73: Setting Up An Activesync Connection On The Host Computer

    ActiveSync 3 - 3 Setting Up an ActiveSync Connection on the Host Computer To start ActiveSync: Select > > on the host computer. The Window displays. Start Programs Microsoft ActiveSync ActiveSync ActiveSync Window Figure 3-2 NOTE Assign each mobile computer a unique device name. Do not try to synchronize more than one mobile computer to the same name.
  • Page 74 3 - 4 MC9500-K Mobile Computer Integrator Guide To synchronize with a Windows Mobile 6 device: If the window does not appear on the host computer, select > > Get Connected Start All Programs Microsoft ActiveSync Synchronization Setup Wizard Window...
  • Page 75 ActiveSync 3 - 5 Synchronization Option Window Figure 3-6 Select the appropriate settings and click Next Wizard Complete Window Figure 3-7 Click Finish ActiveSync Connected Window Figure 3-8...
  • Page 76 3 - 6 MC9500-K Mobile Computer Integrator Guide During the first synchronization, information stored on the mobile computer is copied to the host computer. When the copy is complete and all data is synchronized, the mobile computer can be disconnect from the host computer.

  • Page 77: Chapter 4 Application Deployment For Mobile

    MC9500-K. Security The MC9500-K implement a set of security policies that determine whether an application is allowed to run and, if allowed, with what level of trust. To develop an application, you must know the security configuration of the device, and how to sign an application with the appropriate certificate to allow the application to run (and to run with the needed level of trust).

  • Page 78: Locking Down A Mobile Computer

    4 - 2 MC9500-K Mobile Computer Integrator Guide mode. This means that only applications signed with a certificate from the Privileged Execution Trust Certificate Store can run. To support the broadest number of deployments, third-party software developers should perform the following when releasing software for a Windows Mobile 6 devices: •...

  • Page 79: Installing Certificates

    The Remote API (RAPI) enables applications that run on a desktop to perform actions on a remote device. RAPI provides the ability to manipulate the file system on the remote device, including the creation and deletion of files and directories. By default, Motorola ships with RAPI in the restricted mode. Certain tools, such as RAPIConfig,...

  • Page 80: Packaging

    Packaging combines an application's executable files into a single file, called a package. This makes it easier to deploy and install an application to the MC9500-K. Package new applications and updates, such as new DLL files, as CAB files, then deploy them to Mobile 6 devices. Refer to the Microsoft Windows Mobile 6 Help file for information on CAB files.

  • Page 81: Installation Using Airbeam

    Motorola distributes the update packages on the Support Central Web Site, http://www.motorola.com/enterprisemobility/support. To update an operating system component, copy the update package to the MC9500-K using one of a variety of transports, including ActiveSync, an microSD card, or MSP. Then, initiate the update using one of the following methods: •...

  • Page 82: Creating A Splash Screen

    Creating a Splash Screen Use a bitmap file to create a customized splash screens for the MC9500-K. Use Image Update with a bitmap file, rather than a package file, to update the splash screen. To create a custom splash screen: Create a .bmp file using a graphic program with the following specifications:...

  • Page 83: Xml Provisioning

    To configure the settings on an MC9500-K, use XML provisioning. To install an XML provisioning file on the MC9500-K, create a Cabinet Provisioning File (CPF). A CPF file is similar to a CAB file and contains just one file: _setup.xml. Like a CAB file, the CPF extension is associated with WCELoad.EXE. Opening a CPF extracts the XML code and uses it to provision and configure the MC9500-K.

  • Page 84: Regmerge

    4 - 8 MC9500-K Mobile Computer Integrator Guide RegMerge RegMerge.dll is a built-in driver that allows updating the registry during a clean boot. RegMerge runs very early in the boot process and looks for registry files (.reg files) in certain Flash File System folders (i.e., \Application) during a clean boot.

  • Page 85: Storage

    The MC9500-K uses the Cache Disk for temporary data that can be restored from other sources, for example, for temporarily “caching” HTML web pages by a browser or generating formatted files to send to a printer. Both situations benefit from the increased speed of the cache disk, but you can restore the data if needed.

  • Page 86: Persistent Storage

    Windows Mobile 6 protects all data and applications from power-related loss. Because Windows Mobile 6 mounts the entire file system and registry in persistent storage (rather than using RAM), MC9500-K devices provide a reliable storage platform even in the absence of battery power.

  • Page 87: Chapter 5 Mc9596 - Gsm Hsdpa Configuration

    NOTE Before using an MC9596-K on a wireless network, first select a provider, establish a voice and data-enabled service plan, and configure the MC9596-K (where applicable). Refer to the MC9500-K Mobile Computer User Guide for information on how to use the phone and services.

  • Page 88: Mc9596-K Service Verification

    5 - 2 MC9500-K Mobile Computer Integrator Guide MC9596-K Service Verification MC9596-K phone and data services require a live SIM card, obtained from a service provider, installed in the MC9596-K phone. The SIM card has embedded circuitry on one side of its surface which, when inserted into an MC9596-K phone, provides phone service.

  • Page 89: Configuring A Data Connection

    MC9596 - GSM HSDPA Configuration 5 - 3 Ensure the service provider’s network appears in the field. Current network: If the network does not appear, tap . If the network still does not appear, verify that the SIM Find Network card was installed correctly.
  • Page 90 5 - 4 MC9500-K Mobile Computer Integrator Guide Connections Window - Access Point Name Figure 5-5 Enter the APN from the service provider in the text box. Access point name: Next Connections Window - User Name & Password Figure 5-6 Enter a username in the User name text box, if required by the service provider.

  • Page 91: Mc9596-K Settings

    MC9596 - GSM HSDPA Configuration 5 - 5 MC9596-K Settings Use the window to customize settings, such as the ring type and ring tone for incoming calls, Phone Settings security options, and other options depending on the type of service. Phone Use the tab to customize ring type, ring tone, keypad tone.

  • Page 92: Security

    5 - 6 MC9500-K Mobile Computer Integrator Guide Security Enabling a PIN NOTE Place emergency calls at any time, without requiring a PIN or a SIM card Security Tab Figure 5-8 To require a PIN when using the phone: From the...

  • Page 93: Services

    MC9596 - GSM HSDPA Configuration 5 - 7 Enter Use the touch keypad to enter a new four to eight digit PIN. Enter Reenter the new PIN for confirmation and tap Enter to confirm the change. Disabling a PIN From the (Figure 5-8), deselect the check box.

  • Page 94: Caller Id

    5 - 8 MC9500-K Mobile Computer Integrator Guide Call Barring/Call Blocking Figure 5-11 Caller ID Enable caller ID to reveal the identity of the person making an outgoing call. Select the radio button to Everyone always display the caller ID. Select the radio button to prevent the caller’s identity from appearing to others.

  • Page 95: Call Waiting

    MC9596 - GSM HSDPA Configuration 5 - 9 • To forward incoming calls to a different phone number based on a specific situation, select one or more of the check boxes under Forward phone calls only if: • enter the phone number to receive forwarded calls only when the phone cannot be answered. No answer: Then select a time period from the drop-down list.

  • Page 96: Fixed Dialing

    5 - 10 MC9500-K Mobile Computer Integrator Guide Voice Mail and Text Messages Figure 5-15 Fixed Dialing Use Fixed Dialing to restrict the phone to dial only the phone number(s) or area code(s) specified in a Fixed Dialing list. Select...

  • Page 97: Network

    MC9596 - GSM HSDPA Configuration 5 - 11 Network Use the tab to view available networks, determine the order in which the phone accesses another network Network if the current network is unavailable, and specify whether to change networks manually or automatically. The current network remains active until it’s changed, the signal is lost, or the SIM card is changed.

  • Page 98: Setting Preferred Networks

    5 - 12 MC9500-K Mobile Computer Integrator Guide MC9596-K Phone Window - Network Tab Figure 5-19 Find Network Choose Network Figure 5-20 From the window, select the network to use. Choose Network Setting Preferred Networks Set networks in a preferred order of access. Setting preferred networks allows the MC9596-K to access a second preferred network if the first is unavailable.

  • Page 99: Phone Info

    MC9596 - GSM HSDPA Configuration 5 - 13 to view all available networks. Set Networks Preferred Networks Figure 5-22 Select the preferred networks by tapping one or more check boxes. , as necessary, to place the selected networks in the preferred order. Move Up Move Down to send the new settings to the network.

  • Page 100: Network Time Synchronization

    5 - 14 MC9500-K Mobile Computer Integrator Guide Network Time Synchronization The MC9596-K is configured to synchronize the clock with the time from the carrier network. Use a registry key on the MC9596-K to disable this feature. NOTE Network Time Synchronization can interfere with Fusion AutoTime Configuration. Determine if Network Time Synchronization or Fusion AutoTime Configuration is the preferred method for synchronizing the clock on the MC9500-K.

  • Page 101: Service Provider Name Display

    After setting the registry key, warm boot the MC9596-K. WWAN Band Selection By default MC9500-K connects automatic to a 2G or 3G network if found upon registering. A registry setting can be used to configure the MC9500-K to connect only to a 2G or 3G network.

  • Page 102: Pap Chap Gprs Authentication

    5 - 16 MC9500-K Mobile Computer Integrator Guide PAP CHAP GPRS Authentication The GPRS authentication is set to use CHAP and then PAP. The authentication can be set to use only CHAP or only PAP. Using a registry editor, navigate to the following:...

  • Page 103: Chapter 6 Mc9598 - Cdma Evdo Configuration

    Chapter 6 MC9598 - CDMA EvDO Configuration Introduction This chapter explains how to activate an MCMC9598-K on a Code Division Multiple Access (CDMA) wireless network and establish settings. CDMA is a form of wireless multiplexing in which data (e.g., Short Message Service) can be sent over multiple frequencies simultaneously, optimizing the use of available bandwidth.

  • Page 104: Cdma Phone Activation

    6 - 2 MC9500-K Mobile Computer Integrator Guide CDMA Phone Activation ® ® CDMA phone service is available from a number of service providers including Sprint , Verizon Wireless , Alltel, Bell Mobility and Telus. In addition to service activation for each provider, various settings may be required for the MC9598-K to operate as a phone.

  • Page 105: Manual Activation

    MC9598 - CDMA EvDO Configuration 6 - 3 Congratulations! Window Figure 6-2 to close the Finish Activation Wizard If activation fails, an error message appears. Activation Failure Error Message Figure 6-3 Tap Retry to try automatic activation again or tap Manual to activate manually. NOTE If activation was not successful, contact the service provider.
  • Page 106 6 - 4 MC9500-K Mobile Computer Integrator Guide Activation Wizard - Activation Code Figure 6-4 In the Activation Code text box, enter the activation code. Tap Next >. If the activation code is incorrect, an error dialog box appears. Activation Wizard - MDN and MSID Figure 6-5 Enter the MDN and MSID.

  • Page 107: Sprint Activation

    MC9598 - CDMA EvDO Configuration 6 - 5 Verify that the MDN and MSIN numbers entered are correct, tap to confirm. Tap Finish. NOTE If activation was not successful, contact the service provider. Sprint Activation Automatic Activation To activate the phone using Sprint service: Ensure the MC9598-K is in a strong signal area.

  • Page 108: Manual Activation

    6 - 6 MC9500-K Mobile Computer Integrator Guide Provisioning Complete Figure 6-9 If activation is unsuccessful, a window appears to re-try the activation process. Tap Yes to try again. Tap OK to close the application. NOTE If activation was not successful, contact the service provider.
  • Page 109 MC9598 - CDMA EvDO Configuration 6 - 7 Activation Wizard - Enter Activation Code Figure 6-11 Enter the 6-digit activation code from your service provider. Tap Next >. If the activation code is incorrect, an error dialog box appears. Activation Wizard - MDN and MSID Figure 6-12 Enter the MDN and MSID.

  • Page 110: Other Carriers Manual Activation

    6 - 8 MC9500-K Mobile Computer Integrator Guide Verify that the MDN and MSIN numbers entered are correct, tap to confirm. The Congratulations! window appears. Activation Wizard - Activation Complete Figure 6-14 to complete activation. Finish NOTE If activation was not successful, contact the service provider.
  • Page 111 MC9598 - CDMA EvDO Configuration 6 - 9 Activation Wizard - MDN and MSID Figure 6-16 Enter the MDN and MSID. The MDN and MSID are the area code and phone number received from the service provider. Tap Next >. Activation Wizard - Confirmation Figure 6-17 Verify that the MDN and MSIN numbers entered are correct, tap...

  • Page 112: Activation Test

    6 - 10 MC9500-K Mobile Computer Integrator Guide to complete activation. The phone can be used in approximately four hours. Finish NOTE If activation was not successful, contact the service provider. Activation Test Approximately four hours after activation is completed, test the service.

  • Page 113: Cdma Settings

    MC9598 - CDMA EvDO Configuration 6 - 11 Data Connection Figure 6-20 CDMA Settings Use the window to customize CDMA phone settings, such as the ring type and ring tone for Phone Settings incoming calls and other options depending on the type of service. Phone Use the tab to customize ring type, ring tone and keypad tone when entering phone numbers.

  • Page 114: Location Settings

    6 - 12 MC9500-K Mobile Computer Integrator Guide Select a ring tone for incoming calls from the drop-down list. To hear a sample of the selected ring Ring tone: tone, tap . Tap to end the ring tone. NOTE To use custom .wav, .mid or .wma files as ring tones, use ActiveSync on the host PC to copy the file to the /Windows/Rings folder on the MC9598-K.

  • Page 115: Data Settings

    MC9598 - CDMA EvDO Configuration 6 - 13 Data Settings Sprint Data Settings Use the tab to reset connection settings for PCS Vision and update the Vision profile, and to start Data Settings IP-based Over-The-Air (IOTA) provisioning. > > tab > icon >...

  • Page 116: Additional Service Provider Data Settings

    6 - 14 MC9500-K Mobile Computer Integrator Guide > > tab > icon > tab. Start Settings Personal Phone Data Settings > > > > tab. Start Phone Menu Options Data Settings Phone Window - Verizon Data Tab Figure 6-25 to reset connection settings for National Access.

  • Page 117: System Settings

    MC9598 - CDMA EvDO Configuration 6 - 15 to exit settings. System Settings Use the tab to select roaming options. System Settings > > tab > icon > tab. Start Settings Personal Phone System Settings > > > > tab. Start Phone Menu...

  • Page 118: Verizon System

    6 - 16 MC9500-K Mobile Computer Integrator Guide Verizon System Phone Window - System Settings Tab - Verizon Figure 6-28 System Select allows the user to change the system roaming preference of the radio in order to control the type of network the radio can lock onto for service.

  • Page 119: Version Information

    MC9598 - CDMA EvDO Configuration 6 - 17 System Select allows the user to change the system roaming preference of the radio in order to control the type of network the radio can lock onto for service. • Select the radio button to allow the radio to lock onto networks based on the provisioning of the Automatic radio.

  • Page 120: Caller Id

    6 - 18 MC9500-K Mobile Computer Integrator Guide Caller ID Caller ID provides a way for people to know the identity of the person making an outgoing call. To disable caller ID and block the outgoing phone number: Enter *67 on the phone keypad.

  • Page 121: Network Time Synchronization

    MC9598 - CDMA EvDO Configuration 6 - 19 Network Time Synchronization The MC9598-K can be configured to synchronize the clock with the time from the carrier network. A registry key on the MC9598-K has to be created to enable this feature. Using a registry editor, navigate to the following: [HKEY_LOCAL_MACHINE\SOFTWARE\Symbol\RIL\RHA\MC5725] Create the following key:...
  • Page 122 6 - 20 MC9500-K Mobile Computer Integrator Guide...

  • Page 123: Chapter 7 Mc959B-K - Configuration

    Chapter 7 MC959B-K - Configuration Introduction This chapter explains how to activate anMC959B-K on a CDMA or GSM wireless network and establish settings. The MC959B-K can be used as a modem to connect the MC959B-K to an ISP or work network. The MC959B-K can connect to the Internet or work network using cellular line.

  • Page 124: Cdma Activation

    7 - 2 MC9500-K Mobile Computer Integrator Guide CDMA Activation To activate the MC959B-K on a CDMA network: Tap Start > Setting > System > Broadband Settings > Carrier Selection. In the Select New Carrier drop-down list, select a CDMA network carrier (Verizon or Sprint).
  • Page 125 MC959B-K - Configuration 7 - 3 Connections Window - Make New Connection Figure 7-1 Enter a connection name in the Enter a name for the connection text box. Select from the drop-down list. Cellular Line (GPRS) Select a modem Next Connections Window - Access Point Name Figure 7-2 Enter the APN from the service provider in the...

  • Page 126: Gsm Settings

    7 - 4 MC9500-K Mobile Computer Integrator Guide GSM Settings Use the window to customize settings, such as security options, and other options depending on Phone Settings the type of service. Security Enabling a PIN Security Tab Figure 7-3 To require a PIN when using the modem:...

  • Page 127: Gsm Services

    MC959B-K - Configuration 7 - 5 From the (Figure 7-3), tap Security Change PIN Use the touch keypad to enter the current PIN. Enter Use the touch keypad to enter a new four to eight digit PIN. Enter Reenter the new PIN for confirmation and tap Enter to confirm the change.

  • Page 128: Version Information

    7 - 6 MC9500-K Mobile Computer Integrator Guide To use text messages, enter the text message phone number in the appropriate text box and then tap ok. Voice Mail and Text Messages Figure 7-6 Version Information Use the Version Information tab to view hardware and software information about the phone.

  • Page 129: Broadband Settings - Sim Socket Tab

    MC959B-K - Configuration 7 - 7 SIM Socket Tab Figure 7-8 Select Under battery door radio button to use the primary (A) SIM card or select Under keypad radio button to use the secondary (B) SIM card. Tap Apply. Wait for the massage SIM socket A (or B) is selected! to appear. Tap ok.

  • Page 130: Broadband Settings - Carrier Selection Tab

    7 - 8 MC9500-K Mobile Computer Integrator Guide where: dword:1 = Verizon dword:2 = AT&T (default) dword:3 = Sprint dword:6 = Generic UMTS Broadband Settings - Carrier Selection Tab The Broadband Settings applet contains a Carrier Selection tab. This tab is enabled by default. To disable (hide)

  • Page 131: Chapter 8 Interactive Sensor Technology Configuration

    Chapter 8 Interactive Sensor Technology Configuration Introduction This chapter provides information for configuring the Interactive Sensor Technology (IST) settings. IST settings can be accessed: • Tap Start > Settings > System > IST Settings icon. • Tap the IST Settings icon in the Command bar. IST Settings Icon IST Settings Icon Figure 8-1...

  • Page 132: General Tab

    Hide Removes IST Settings icon from the Command bar. Wake Up On Motion Wakes the MC9500-K from suspend mode if it was placed in suspend mode due to inactivity. Keep Alive On Motion Prevents going into suspend mode motion is detected. See...

  • Page 133: Power Management Tab

    Figure 8-4 Keep Alive On Motion Select the Enabled checkbox to prevent the MC9500-K from going into suspend mode while it is in motion. The motion sensitivity is configurable. To set the sensitivity, tap the Change Sensitivity… button. NOTE There is no time out defined for suspend due to IST inactivity. To aggressively manage power, while there is no motion, set the MC9500-K suspend time out to a very short time using system power settings.

  • Page 134: Wake Up On Motion

    IST. A high setting allows IST to issue a wake up action when an easier movement to the MC9500-K is detected. Shake the MC9500-K to test the set sensitivity. An audio sound is heard and a message is displayed on screen when the shaking level reaches the set sensitivity level.

  • Page 135: Event Log Tab

    The Motion Event Detail list displays the date and time, duration and the type of the drop event. This event list can display up to last 32 motion events. A drop event is registered when the MC9500-K drops 1.07 m (42 in.) in normal operation and 1.27 m (50 in.) in suspend mode.
  • Page 136 8 - 6 MC9500-K Mobile Computer Integrator Guide...

  • Page 137: Chapter 9 Wireless Applications

    NOTE connect. To configure the MC9500-K, a set of wireless applications provide the tools to configure and test the wireless radio in the MC9500-K. Refer to the Wireless Fusion Enterprise Mobility Suite User Guide for Version 3.00 for information on configuring wireless profiles. Go to http://www.motorola.com/enterprisemobility/manuals...

  • Page 138: Signal Strength Icon

    9 - 2 MC9500-K Mobile Computer Integrator Guide • Wireless Diagnostics • Log On/Off • Enable/Disable Radio • Hide Menu • Exit. Tap the icon to display the menu. Signal Strength Wireless Applications Wireless Applications Menu Figure 9-1 Signal Strength Icon icon in the task tray indicates the MC9500’s wireless signal strength as follows:...
  • Page 139 Wireless Applications 9 - 3 Signal Strength Icons Descriptions (Continued) Table 9-1 Icon Status Action Out-of-network range (not No WLAN network connection. Notify the network administrator. associated) The WLAN radio is disabled. WLAN is disabled. To enable, choose Enable Radio from the Wireless Applications menu.

  • Page 140: Turning The Wlan Radio On And Off

    9 - 4 MC9500-K Mobile Computer Integrator Guide Turning the WLAN Radio On and Off To turn the WLAN radio off tap the icon and select Signal Strength Disable Radio Disable Radio Figure 9-2 To turn the WLAN radio on tap the...

  • Page 141: Chapter 10 Maintenance And Troubleshooting

    The touch-sensitive screen of the MC9500-K is poly-carbonate. Do not to drop the MC9500-K or subject it to strong impact. • Protect the MC9500-K from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and keep it away from heat sources. •...

  • Page 142: Removing The Screen Protector

    10 - 2 MC9500-K Mobile Computer Integrator Guide • A screen protector is applied to the MC9500-K. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include: • Protection from scratches and gouges •...

  • Page 143: Storage

    Storage When storing the MC9500-K for long periods it is recommended to remove the main battery and place the device in storage mode. This disconnects the backup battery preventing it from completely discharging while being stored. Ensure that the backup battery is fully charged.

  • Page 144: Cleaning

    Always wear eye protection. Read warning label on compressed air and alcohol product before using. If you have to use any other solution for medical reasons please contact Motorola for more information. WARNING Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.

  • Page 145: Battery Contacts

    CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face. Inspect the area for any grease or dirt, repeat if required. Replace the battery in the MC9500-K. Cleaning Cradle Connectors To clean the connectors on a cradle: Remove the DC power cable from the cradle.

  • Page 146: Cleaning Frequency

    Install the battery properly. See Installing the Battery on page 1-7. properly. System crash. Perform a warm boot. If the MC9500-K still does not turn on, perform a cold boot. See Resetting the MC9500-K on page 1-9. Battery did not Battery failed.
  • Page 147 The MC9500-K turns off after a period of inactivity. If the inactive. MC9500-K is running on battery power, set this period from 1 to 5 minutes, in one-minute intervals. If the MC9500-K is running on external power, set this period to 1, 2, 5, 10, 15, or 30 minutes.
  • Page 148 Refer to the EMDK or Control Panel application. bar code. MC9500-K is not If the MC9500-K does not beep on a good decode, set the programmed to application to generate a beep on good decode. generate a beep.

  • Page 149: Bluetooth Connection

    Troubleshooting the Single Bay USB Cradle Table 10-3 Symptom Possible Cause Action MC9500-K battery is MC9500-K was Ensure cradle is receiving power. Ensure MC9500-K is seated not charging. removed from correctly. Confirm main battery is charging under > Start Settings cradle or cradle >...

  • Page 150: Single Slot Battery Charger

    10 - 10 MC9500-K Mobile Computer Integrator Guide Troubleshooting the Single Bay USB Cradle (Continued) Table 10-3 Symptom Possible Cause Action During data MC9500-K Replace MC9500-K in cradle and retransmit. removed from communication, no data transmits, or cradle during transmitted data was communications.

  • Page 151: Four Bay Charge Only Cradle

    Troubleshooting the Four Bay Ethernet Cradle (Continued) Table 10-5 Symptom Cause Solution Battery is not MC9500-K removed Replace the MC9500-K in the cradle. The 4800 mAh battery fully charging. from the cradle too charges in less than six hours. Tap > > >...

  • Page 152: Four Slot Battery Charger

    Ensure that power is applied to the cable. The Battery Status LED flashes amber to indicate that the battery is charging. The MC9500-K is Detach and re-attach the power cable to the MC9500-K, ensuring not fully attached to it is firmly connected.

  • Page 153: Magnetic Stripe Reader

    Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. The MC9500-K is Detach and re-attach the MSR to the MC9500-K, ensuring it is not fully attached to firmly connected. the MSR. MSR is faulty.
  • Page 154 10 - 14 MC9500-K Mobile Computer Integrator Guide...

  • Page 155: Appendix A Technical Specifications

    Appendix A Technical Specifications MC9500-K Technical Specifications The following tables summarize the mobile computer’s intended operating environment and technical hardware specifications. MC9500-K MC9500-K Technical Specifications Table A-1 Item Description Physical Characteristics Dimensions Height: 23.36 cm (9.2 in.) Depth: 5.08 cm (2.0 in.) Width: 8.89 cm (3.5 in.)
  • Page 156 A - 2 MC9500-K Mobile Computer Integrator Guide MC9500-K Technical Specifications (Continued) Table A-1 Item Description Audio VoWWAN; VoWLAN; TEAM Express compliant, rugged audio connector; high-quality speakerphone; headset (wired or Bluetooth) and handset and speaker phone modes (Applies to all models except MC959B, which is data only).
  • Page 157 Antenna Internal with diversity Voice Communication Voice-over-IP ready (with P2P, PBX, PTT clients), Wi-Fi™-certified, IEEE 802.11 a/b/g direct sequence wireless LAN, Wi-Fi Multimedia (WMM), Motorola Voice Quality manager (VQM) Wireless PAN Data and Voice Communications Bluetooth Class II, v 2.1 with EDR; internal antenna.
  • Page 158 A - 4 MC9500-K Mobile Computer Integrator Guide MC9500-K Technical Specifications (Continued) Table A-1 Item Description RF Exposure USA: FCC Part 2, FCC OET Bulletin 65 Supplement C Canada: RSS-102 EU: EN 50360 Japan: ARIB STD T56 Australia: Radio communications Standard 2003...
  • Page 159 Technical Specifications A - 5 MC9500-K Technical Specifications (Continued) Table A-1 Item Description Shock 2,000 +/- 5% G Focal Distance from center of exit 19 cm (7.5 in.) window Aiming Element (VLD) 655 nm +/- 10 nm Illumination Element (LED)
  • Page 160 A - 6 MC9500-K Mobile Computer Integrator Guide Data Capture Options (Continued) Table A-2 Item Description Imaging Decode Capability Code 39 Code 128 Code 93 Codabar Code 11 Interleaved 2 of 5 Discrete 2 of 5 EAN-8 EAN-13 UPCA UPCE...

  • Page 161: Mc9500-K Pin-Outs

    Technical Specifications A - 7 MC9500-K Pin-Outs Pin 1 Interface Connector Figure A-1 Interface Connector Pin-outs Table A-3 Description Power GND CRADLE_DETECT 5.4 VDC Reserved Ground USB_ID Reserved USB_Vbus USB_D+ USB_D- Pin 1 Headset Connector Figure A-2...

  • Page 162: Mc9500-K Accessory Specifications

    A - 8 MC9500-K Mobile Computer Integrator Guide Headset Connector Pin-outs Table A-4 Description Mic_Gnd Ring MC9500-K Accessory Specifications Single Bay USB Cradle Single Bay USB Cradle Technical Specifications Table A-5 Feature Description Dimensions Height: 15.45 cm (6.08 in.) Width: 12.00 cm (4.72 in.) Depth: 18.90 cm (7.44 in.)

  • Page 163: Single Slot Battery Charger

    Technical Specifications A - 9 Single Slot Battery Charger Single Slot Battery Charger Technical Specifications Table A-6 Feature Description Dimensions Height: 11.15 cm (4.39 in.) Width: 7.70 cm (3.03 in.) Depth: 9.95 cm (3.92 in.) Weight 105 g (3.7 oz) Input Power 12 VDC Power Consumption...

  • Page 164: Four Bay Charge Only Cradle

    A - 10 MC9500-K Mobile Computer Integrator Guide Four Bay Ethernet Cradle Technical Specifications (Continued) Table A-7 Feature Description Humidity 5% to 95% non-condensing Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature Electrostatic Discharge (ESD)

  • Page 165: Magnetic Stripe Reader

    Technical Specifications A - 11 Four Slot Battery Charger Technical Specifications (Continued) Table A-9 Feature Description Operating Temperature 0°C to 40°C (32°F to 104°F) Storage Temperature -40°C to 70°C (-40°F to 158°F) Charging Temperature 0°C to 40°C (32°F to 104°F) Humidity 5% to 95% non-condensing Drop...

  • Page 166: Vehicle Cradle

    A - 12 MC9500-K Mobile Computer Integrator Guide Vehicle Cradle Vehicle Cradle Technical Specifications Table A-11 Feature Description Dimensions Height: 22.25 cm (8.76 in.) Width:15.40 cm (6.06 in.) Depth: 9.75 cm (3.84 in.) Weight 805 g (28.4 oz) Input Power...
  • Page 167 Technical Specifications A - 13 Vehicle Battery Charger Technical Specifications (Continued) Table A-12 Feature Description Humidity 10% to 95% non-condensing Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact...
  • Page 168 A - 14 MC9500-K Mobile Computer Integrator Guide...

  • Page 169: Appendix B Special Software Configurations

    Appendix B Special Software Configurations Battery Usage Threshold Setting By default the Battery Usage Threshold value is set to a pre-defined value (400 by default). To change the threshold value, a registry key must be created to allow changing this value. A battery becomes unhealthy when the Battery Usage Indication reach a predefined threshold (end of usable life).

  • Page 170: Bluetooth Configuration Setting

    Bluetooth Configuration Setting The MC9500-K supports both the Microsoft Bluetooth stack and the StoneStreet One Bluetooth stack. Only one Bluetooth stack can be used at a time. By default, the Microsoft Bluetooth stack is enabled. A registry key on the MC9500-K can be modified to disable the Microsoft stack and enable the StoneStreet One stack.

  • Page 171: Glossary

    Glossary API. An interface by means of which one software component communicates with or controls another. Usually used to refer to services provided by one software component to another, usually via software interrupts or function calls Aperture. The opening in an optical system defined by a lens or baffle that establishes the field of view. Application Programming Interface.
  • Page 172 Glossary - 2 MC9500-K Mobile Computer Integrator Guide Bar Width. Thickness of a bar measured from the edge closest to the symbol start character to the trailing edge of the same bar. BIOS. Basic Input Output System. A collection of ROM-based code with a standard API used to interface with standard PC hardware.
  • Page 173 Glossary - 3 Code 3 of 9 (Code 39). A versatile and widely used alphanumeric bar code symbology with a set of 43 character types, including all uppercase letters, numerals from 0 to 9 and 7 special characters (“-”, “.”, “/”, “+”, “%”, “$” and space). The code name is derived from the fact that 3 of 9 elements representing a character are wide, while the remaining 6 are narrow.
  • Page 174 Glossary - 4 MC9500-K Mobile Computer Integrator Guide Discrete 2 of 5. A binary bar code symbology representing each character by a group of five bars, two of which are wide. The location of wide bars in the group determines which character is encoded; spaces are insignificant. Only numeric characters (0 to 9) and START/STOP characters may be encoded.
  • Page 175 Glossary - 5 IDE. Intelligent drive electronics. Refers to the solid-state hard drive type. IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser operation classes based on power output during operation. IEC (825) Class 1. This is the lowest power IEC laser classification. Conformity is ensured through a software restriction of 120 seconds of laser operation within any 1000 second window and an automatic laser shutdown if the scanner's oscillating mirror fails.
  • Page 176 Glossary - 6 MC9500-K Mobile Computer Integrator Guide Key. A key is the specific code used by the algorithm to encrypt or decrypt the data. Also see, Encryption and Decrypting. LASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is all the same frequency, unlike the output of an incandescent bulb.
  • Page 177 Glossary - 7 Nominal. The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and negative deviations from this value. Nominal Size. Standard size for a bar code symbol. Most UPC/EAN codes are used over a range of magnifications (e.g., from 0.80 to 2.00 of nominal).
  • Page 178 Glossary - 8 MC9500-K Mobile Computer Integrator Guide Print Contrast Signal (PCS). Measurement of the contrast (brightness difference) between the bars and spaces of a symbol. A minimum PCS value is needed for a bar code symbol to be scannable. PCS = (RL - RD) / RL, where RL is the reflectance factor of the background and RD the reflectance factor of the dark bars.
  • Page 179 Glossary - 9 SDK. Software Development Kit Self-Checking Code. A symbology that uses a checking algorithm to detect encoding errors within the characters of a bar code symbol. Shared Key. Shared Key authentication is an algorithm where both the AP and the MU share an authentication key. SHIP.
  • Page 180 Glossary - 10 MC9500-K Mobile Computer Integrator Guide TCP/IP. (Transmission Control Protocol/Internet Protocol) A communications protocol used to internetwork dissimilar systems. This standard is the protocol of the Internet and has become the global standard for communications. TCP provides transport functions, which ensures that the total amount of bytes sent is received correctly at the other end.
  • Page 181 Glossary - 11 Visible Laser Diode (VLD). A solid state device which produces visible laser light. Warm Boot. A warm boot restarts the mobile computer by closing all running programs. All data that is not saved to flash memory is lost.
  • Page 182 Glossary - 12 MC9500-K Mobile Computer Integrator Guide...
  • Page 183 Index Numerics vehicle cradle ......2-1 vehicle mounting bracket ....2-2 4-way DC cable .
  • Page 184 Index - 2 MC9500-K Mobile Computer Integrator Guide deployment via image update ....4-5 single bay USB ......2-22 deployment via storage card .
  • Page 185 Index - 3 services ......6-17 MSR ........2-27 WAN configuration .
  • Page 186 Index - 4 MC9500-K Mobile Computer Integrator Guide digital signatures ......4-1 troubleshooting ......10-6 locking device .
  • Page 188 1-800-927-9626 http://www.motorola.com MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their registered owners. © Motorola, Inc. 2010...

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