Inbound Call; Inbound Routes - D-Link DVX-2004 User Manual

3.4 Inbound Call

3.4.1 Inbound Routes

When a call from outside, you want to forward this call to an extension or IVR, this Chapter
will introduce you how to deal with the inbound calls.
Please configure on this page:【Inbound Routes】
General
When a call from a trunk (Analog/ VoIP), it could be forwarded to an extension, call queue,
conference or IVR. You can choose based on your requirement.
Analog Channel DID
If you want to direct the inbound call from a trunk (Analog) to a specified extension, call
queue, conference or IVR, please configure on this page:【Add Analog Channel】

Channel

DID Extension
VoIP Channel DID
If you want to direct the inbound call from a VoIP trunk to a specified extension, call queue,
conference or IVR, please configure on this page:【Add VoIP Channel】
Choose Analog Port of trunk
Select Extension, call queue, conference or IVR for DID.
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