HP OmniBook 7100 Service Manual page 55

Symptom Call Center:
Suggestions
Special TrackPoint If installed, remove
driver features not TouchPad driver support
working using Add/Remove Program.
In Mouse Properties, select
the IBM TrackPoint driver
from the track-point directory
under \OmniBook\Drivers.
Click button doesn't
work
Touch pad
General problems Check settings in Control
Panel.
Check pointing stick settings
in Control Panel. The IBM
TrackPoint driver can
redefine touch pad operation.
Check that the touch pad is
not disabled in BIOS Setup.
Special TouchPad If installed, remove IBM
driver features not TrackPoint support using
working Add/Remove Program, then
in Mouse Properties, select
the standard PS/2 mouse.
Disable the pointing stick in
BIOS Setup.
Run Setup.exe from the
touch-pad subdirectory under
\Omnibook\Drivers.
Click button doesn't
work
Audio
Sound does not Check settings in BIOS
play Setup.
Increase sound volume
(volume knob and software
controls).
Check whether mute is active
(software controls).
Check for sound resource
conflicts.
Sound does not Check settings in BIOS
record Setup.
Check software controls for
microphone—it should not be
muted in recording panel.
Note: The microphone
should normally be muted in
the master output panel.
3-8 Troubleshooting and Diagnostics
Repair Center: Repair Center:
Likely Causes Comments
Keyboard assembly.
Pointer-control PCA.
Motherboard.
Top case.
Pointer-control PCA.
Motherboard.
Touch-pad PCA.
Top case.
Pointer-control PCA.
Motherboard.
Touch-pad PCA.
Top case.
Pointer-control PCA.
Motherboard.
Top case.
Pointer-control PCA.
Motherboard.
Audio PCA. Check operation using
headphones or external
Top case (speakers).
speakers.
Motherboard.
Icon PCA (mic). Check operation using
external microphone.
Audio PCA.
Motherboard.
HP OmniBook 7100