HP 320 Series User Manual page 48

Problem
When I When I
When I When I
connect the connect the
connect the connect the
camera to my camera to my
camera to my camera to my
computer, the computer, the
computer, the computer, the
software says software says
software says software says
it cannot find it cannot find
it cannot find it cannot find
the camera. the camera.
the camera. the camera.
When I When I
When I When I
connect the connect the
connect the connect the
camera to a camera to a
camera to a camera to a
Macintosh Macintosh
Macintosh Macintosh
computer, I do computer, I do
computer, I do computer, I do
not get a Disk not get a Disk
not get a Disk not get a Disk
Drive icon on Drive icon on
Drive icon on Drive icon on
my desktop. my desktop.
my desktop. my desktop.
46
Possible cause Solution
The camera is
turned off.
The cable is
not connected
correctly.
The camera is
connected to
the computer
through a USB
hub and your
USB hub is not
compatible
with the
camera.
The camera is
not working
correctly.
The USB USB
USB USB
Configuration Configuration
Configuration Configuration
setting is not
set to Disk Disk
Disk Disk
Drive. Drive
Drive Drive
Turn on the camera.
Make sure that the cable is firmly
connected at both ends.
Connect the camera directly to a
USB port on the computer.
Connect the camera to a USB-
enabled HP DeskJet or
HP Photosmart printer and print
an image. This will verify that the
image, memory, USB connection
to the camera, and USB cable
are functioning correctly.
Change the USB Configuration USB Configuration
USB Configuration USB Configuration
setting to Disk Disk Drive
Disk Drive Disk Drive
hp photosmart 320 user's manual
Drive.