Bosch SE2005 Installation, Operating And Maintenance Manual
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Bosch SE2005 Installation, Operating And Maintenance Manual

Bosch SE2005 Installation, Operating And Maintenance Manual

Security escort system
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A Guide to assist you in estimating,
installing, operating and maintaining
Security Escort Systems
Security Escort Training
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Summary of Contents for Bosch SE2005

  • Page 1 A Guide to assist you in estimating, installing, operating and maintaining Security Escort Systems Security Escort Training Page 1 of 142...
  • Page 2 Security Escort Training Page 2 of 142...
  • Page 3 System Overview - Sales Literature P/N: 30251  System Demo  Component Description – Installation and Setup Manual (P/N: 33831) pages 10 - 22  How to Layout System – Installation and Setup Manual pages 23 - 27 System Installation Wiring Guidelines and Type of Wire - Installation and Setup Manual pages 34 to 44 ...
  • Page 4 6. Reports Database - Operations Manual pages 21 to 23 7. Transmitter Change - Operations Manual pages 20 and 21 8. Utilities - Tech. Ref. Manual page 27 and Operations Manual page 24  Backup & Restore - Tech. Ref. Manual pages 27 to 29 and Operations Manual page 25 ...

  • Page 5: What Is Security Escort

    What is Security Escort?  Unique multiple user help call and asset tracking system  Identifies user information and location, by floor, above or below ground  Small, easy to carry transmitters  Indoor/outdoor protection for 60,000+ users and assets as well as multiple buildings ...

  • Page 6: Some Example Installations

    Some Example Installations Educational Facilities:  Florida Southern, FL  Oswego State, NY  Nazareth College, NY Healthcare Facilities:  New Hanover Medical Center, NC  Provo Psychiatric Hospital, Utah  Fairport Retirement Home, NY Correctional Facilities:  Westchester County D.O.C., Valhalla, NY ...

  • Page 7: Asset Tracking

    Escort Features The Security Escort System is engineered to provide reliability and user ease of operation. Our patented feature set allows for customization and integration in any installation. These features ensure system integrity and the comfort that when assistance is needed, help is just a click away. User Self Test ...

  • Page 8: System Components Description

    System Components Description The Security Escort System consists of five basic components: Transmitters, Receivers, Alert Units, Transponders, and the Central Console. Figure 1: System Block Diagram The Transmitter is a miniature, hand-held radio Transmitter used to transmit either a distress or a test signal. The Receivers are located throughout the protected area and detect the radio transmissions from Transmitters.

  • Page 9: Compatible Parts

    Compatible Parts The following table indicates the parts available for inclusion in a Security Escort System. Contact Bosch Security Systems Customer Service for up-to-date model numbers. Part Name Description Electronics, Components EA500 Electronics for eight-bus Transponder EA102 Electronics for indoor or outdoor Receiver...

  • Page 10: Central Console

    SE2050 5,000 SE2100 10,000 NOTE: For systems supporting more than 10,000 users contact Bosch Security Systems Sales. Minimum System Requirements As a minimum, each computer in the Central Console should be equipped with the following features and components:  Processor: Pentium class processor or better, 200 MHz or faster.
  • Page 11 SE3 Subscriber Transmitter Features  Alerts Central Console of user’s name and location immediately on alarm.  Post-alarm tracking, alarm map recall, and more.  Allows user to test from anywhere within the protected area.  Internal antenna.  Four-year battery life, field replaceable. ...
  • Page 12 SE2 Personnel Transmitter Features:  Personal Duress Alarm Transmitter.  Man-Down alarm.  Lanyard Pull alarm (optional).  Allows user to test from anywhere within the protected area.  Notifies Central Console of user’s name and location immediately on alarm. ...
  • Page 13 SE3401 Asset Tracking Transmitter Features  Alerts Central Console of Transmitter’s ID and location immediately on alarm.  Available post-alarm tracking, alarm map recall, and more.  Internal antenna.  Two-year battery life.  Can be mounted virtually anywhere on virtually anything. ...
  • Page 14 RF3401 Asset Tracking Transmitter Features  Supervised Sensor Loop (monitors any dry contact device)  Internal Reed Switch (used with magnet)  Supervisory Signal Every 65 Minutes  Complete Status, including Battery and Tamper Sent with Every Transmission  Compatible with all DS RF-Tech Receivers @304 MHz ...
  • Page 15 Testing  The Test Mode allows a user to test his or her Transmitter anywhere in the protected area. When the user is indoors in sight of an Indoor Receiver, or outdoors in sight of a Strobe, pressing the buttons in sequence performs a test. If the test is successful, a small green light will flash on the indoor Receiver, or the Strobe will flash briefly.
  • Page 16 Description The Receivers are located throughout the protected area, including building interiors. Each Receiver contains a radio receiver to detect the transmissions from Transmitters, and a microcomputer to decode and interpret the received test and alarm messages. In addition, the microcomputer monitors tampering and other problems, and reports such conditions to the Transponder.
  • Page 17 Setup and Testing Each Transponder and the devices connected to it are set up and can be tested remotely from the Central Console. Also, each Transponder reports any problems, such as low battery, immediately upon detecting them. Function During an Alarm When a Receiver or Alert Unit detects an alarm, it goes into an “Off Normal”...
  • Page 18 Equipment Estimation, Location Accuracy and Receiver Location General A Security Escort system installation consists of three major steps. The pre-bid equipment estimation, the pre- construction coverage verification survey, and the post construction setup. The Security Escort Receivers work effectively in a wide variety of installations and can be placed with confidence provided these installation requirements are met.
  • Page 19 Pre-Bid Equipment Estimation The pre-bid equipment estimation is performed prior to bidding the installation. At this point, it must be determined what type of coverage is desired, and where the coverage will be required. For example, the amount of equipment required for a full-coverage (indoor and outdoor) system in a multi-building application will be greater than an installation that requires outdoor only coverage.
  • Page 20 Number of Outdoor Receivers To estimate the number of Receivers, assume a maximum Receiver spacing of 90 m (300 ft.) between Receivers, in both directions, for Receivers that are not within 30 m (100 ft.) of a building with inside coverage. Receivers within 30 m (100 ft.) of a building should be spaced at the spacing of Receivers in the building (spacing the outside Receivers at a somewhat larger spacing is acceptable in most cases).
  • Page 21 Pre-Construction Coverage Verification Survey The pre-construction coverage verification survey is performed after the bid has been accepted and before construction begins. It is done to determine the location of each Receiver. Each Receiver location should be checked using a standard Receiver in the test mode. Verify Each Potential Receiver Location Using a Standard Receiver in Receiver Spacing Mode Receiver Spacing Mode is enabled with Jumper P5 in place (Jumper P4 removed) on a standard Receiver (see...
  • Page 22 Indoor Receiver Installation  Indoor receivers must be mounted in a evenly spaced grid no more than 80 ft. apart.  Indoor receivers must be mounted 1.5 to 1.8 m (5 to 6 ft.) above the floor. This is true even if this is a single story building.
  • Page 23 Transition Areas Between Indoor And Outdoor Areas  An outside area directly between two buildings with complete indoor protection will need no additional Receivers between the buildings, if they are 90 m (300 ft.) or less apart.  When protecting an outside area directly between two buildings with complete indoor protection and they are more than 90 m (300 ft.) apart;...

  • Page 24: System Wiring

    System Wiring General Guidelines After the site survey (and special pre-construction verifications) has been completed, the wiring may be run between the proposed locations of the system components and the Central Console. See specific installation instructions accompanying each component for wiring details. The following table indicates the specifications for the wiring: Application Diagram...

  • Page 25: Component Wiring Guidelines

    Component Wiring Guidelines General Wiring Diagram General Wiring Diagram Security Escort Training Page 25 of 142...
  • Page 26 Additional Transponders Transponder SE485 Twisted Pair Cable (Non-Shielded) #24 AWG (0.6 mm) 4 Conductor To Computer (CAT3-CAT5) 16 -18 AWG (1.5 - 1.2 mm) 2 Conductor #18 AWG (1.2 mm) Non-Shielded 4 conductor Transformer Receiver Alert Unit Green Yellow Maximum of 8 Devices per Bus. 3000 ft.
  • Page 27 Transponder Information Sheet Transponder Number: Transponder Location: Transformer for Transponder Location: Breaker Panel Location: Breaker Number: Siren/Strobe Output To: Keyswitch Monitoring To: Bus #0 Locations: Point #0: Point #1: Point #2: Point #3: Point #4: Point #5: Point #6: Point #7: Bus #1 Locations: Point #0: Point #1:...
  • Page 28 Bus #4 Locations: Point #0: Point #1: Point #2: Point #3: Point #4: Point #5: Point #6: Point #7: Bus #5 Locations: Point #0: Point #1: Point #2: Point #3: Point #4: Point #5: Point #6: Point #7: Bus #6 Locations: Point #0: Point #1: Point #2:...

  • Page 29: Specifications

    EA500 Transponder General The EA500 Transponder is the Security Escort module that provides communications between the Central Console and the many Receivers and Alert Units throughout the protected area. In addition to its communications functions, it also supplies power to the Receivers. Each Transponder also includes drivers for a single strobe and siren.
  • Page 30 Transponder Bus 0 Comm Fail Alert Siren Bus 1 Carrier Detect 12 VDC, 0.5 A Current Sink Bus 2 Transmit Data BUS 0 PWR 0 Strobe Bus 3 Receive Data 12 VDC, 0.5 A Current Sink Bus 4 CRC Error Bus 5 Test in Porgress Tamper...
  • Page 31 EA102A – 304 Receiver Specifications Enclosure Available in indoor and weatherproof outdoor enclosure Temperature Range -40° to + 149°F (-40° to +65°C) Power 12VDC, 25 mA typical, 55mA with horn sounding RF Input Frequency 304.000 Mhz Signal Strength Measured in 255 steps Antenna Type Diversity antennas Compatibility...
  • Page 32 Outdoor Receiver Installation Receiver Spacing: Receivers should be mounted every 91.5 m (300 ft.). It is very important to maintain as consistent spacing as possible, as this will ensure optimum signal locating. The more receivers that can detect a transmitted signal, the more accurate the locating will be. Each receiver should have a clear line-of-sight of the intended protection area.
  • Page 33 Jumpers There are two groups of jumpers on the EA102A-304 Receiver. The first group contains Jumpers P1 through P3. The second contains Jumpers P4 through P8. The function of each jumper is indicated in the table below: Jumper Operation With Jumper in Place Sounder is enabled Green LED is enabled Red LED is enabled...

  • Page 34: Drilling Templates

    Pre-Wired Installations When mounting the enclosure to a pre-wired electrical box, make sure that the electrical box has a six inch overhead clearance. The enclosure should be mounted as shown below: Drilling Templates Use the following templates for mounting the AE101 Outdoor Enclosure. Remember to remove Jumpers P1, P2, and P3 prior to installing the receiver.
  • Page 35 Security Escort Training Page 35 of 142...
  • Page 36 Drilling Template for AE101 Outdoor Enclosure Bottom Entry Security Escort Training Page 36 of 142...

  • Page 37: General Information

    EA120B Alert Unit Specifications Electronics: EA120B Enclosures: Indoor: AE1 (9"H x 7"W x 1.75"D) Outdoor: AE101 (14.75"H x 12.75"W x 3.5" D) Hardware Kits: Indoor: H500 Outdoor: H121 Temperature Range -40° to + 149°F (-40° to +65°C) Power 18 VAC, 50 VA Battery Backup 12 VDC Lead Acid Battery Accessory Equipment: Horn/Strobe: E28000B...
  • Page 38 Wiring Wire the Alert Unit using the figure below: Microprocessor Battery Connector (Use cable) Address Switch SP1 T P- P+ SI- ST- AC AC BUS- +PWR Tamper Switch wired to [T] and [P-] Terminals. BUS - BUS + Transponder PWR - PWR + To Next Device Set the Address...
  • Page 39 SE485 Interface Introduction The SE485 is designed as an interface between the RS-485 signal bus of the Security Escort Transponder, and the Serial Bus (RS-232) of the Security Escort Central Station. Specifications Dimensions: 135 mm (5.375 in.) x 85 mm (3.031 in.) x 30 mm (1.187 in.) Power: Use the included 120 VAC adaptor to 9 VDC, 300 mA or power from the Transponder 2 twisted pair,...

  • Page 40: Configuration Procedure

    ProxLink Setup Configuration Procedure ProxLink C312 Data Cable C312 Data C312 Power Cable ProxLink Cable SE485 Interface SE485 Interface (Requires Backup Power) ProxLink 15 m (50 ft.) or Greater SE485 Interface Transponder C312 Power Cable AC AC EARTH BUS 0 PW R 0 BUS 1 PWR 1 BUS 2 PW R 2 BUS 3 PWR 3...

  • Page 41: Required Equipment

    Required Equipment  ProxLink Radio Module  PC with RS-232 Port running a terminal emulation software package. (Located: Start Button, Programs, Accessories, then click on Hyper Terminal)  ProxLink DB-9 to DB-25 Female RS-232 Cable  9 VDC Power Supply Configure Select one of seven radio channels (902 - 928MHz).
  • Page 42 DEMO INSTALLATIONS When the software is used for demo purposes, it is limited to 5 records in the Subscriber Database, 1 transponder in the Transponder Database and only receivers 0 through 3 on bus 0 can be defined for that transponder (no other points can be programmed for that transponder).

  • Page 43: Software Installation Procedure

    INSTALLING THE ESCORT SOFTWARE Software Installation Procedure Typically the Security Escort program is delivered on floppy disks. It is strongly recommended that you exit all other programs before running this installation program. Place Installation Disk #1 in the computer’s floppy disk drive.
  • Page 44 The Readme Information will appear (Figure 3). You may click the Cancel button at any time to exit the installation procedure. Read the entire file before proceeding (use the scroll bar on the right side to see the portion not currently displayed). When done, click the “Next”...
  • Page 45 The “Setup Type” dialog will reappear (Figure 6). Select the type of installation you desire. Typical – For new installations this is the option you should choose. It will guarantee that all required components would be installed and includes the installer for the software key.
  • Page 46 The installation is now complete. If you desire to run the Security Escort program now, place a check mark in the “Launch the program file” box by clicking in it. Then click the Finish button (Figure 8). To manually start the Security Escort program after installation, click on the Windows Start button in the Task Bar.

  • Page 47: Central Console, Computer Setup And Programming

    Central Console, Computer Setup and Programming Transponder Comm Port Setup Transponder Comm Port Setup Dialog This dialog connects the Comm port indexes set for each transponder in the Transponder database to the physical Comm ports on the computer. Security Escort Training Page 47 of 142...

  • Page 48: Network Port

    “COM” The actual physical Comm port over which communications to the transponder will be carried. “Carrier Det” If checked, verify that the communications port is not in use before communicating. Only to be used on half duplex links where carrier detect indicates that the link is in use. This setting is rarely used. “No CTS ”...
  • Page 49 “Modem Port” This is the port that typically connects to the modem for remote access and pager dial out. If set in the “Remote Setup” dialog this port can be used without a modem for direct connection to a computer that is always on line. “System Serial 1”...

  • Page 50: Workstation Computer

    Remote Setup Dialog Remote Setup Dialog This dialog sets up the remote access and system serial port parameters. “Default Master Computer” This computer is the only or on startup defaults to the master computer in a live Security Escort System. “Default Slave Computer”...

  • Page 51: Dialing Prefix

    “Slave Computer Answers” Allows the slave computer to answer a remote access after the programmed number of rings. If the slave does not answer, the master will answer after the programmed number of rings plus two. Generally it is better to have the master computer answer remote access calls.

  • Page 52: Transponder Database

    “Local Service Pages” “Local Security Pages” “All Local Pages” “Video Switcher Restore” This string is output on any system serial port programmed for “Video Switcher Control” when all alarms are restored. This string is output to the video switcher to reset it to the default displays. “Modem Init”...
  • Page 53 Transponder Information Sheet Transponder Number: Transponder Location: Transformer for Transponder Location: Breaker Panel Location: Breaker Number: Siren/Strobe Output To: Keyswitch Monitoring To: Bus #0 Locations: Point #0: Point #1: Point #2: Point #3: Point #4: Point #5: Point #6: Point #7: Bus #1 Locations: Point #0: Point #1:...
  • Page 54 Bus #4 Locations: Point #0: Point #1: Point #2: Point #3: Point #4: Point #5: Point #6: Point #7: Bus #5 Locations: Point #0: Point #1: Point #2: Point #3: Point #4: Point #5: Point #6: Point #7: Bus #6 Locations: Point #0: Point #1: Point #2:...
  • Page 55 Transponder Database The Transponder Database is established at System set-up and contains all necessary configuration data for each Transponder, receiver and alert unit. It describes the basic structure of the installation, including all device names, locations, types, Multiplex Addresses, etc. This information is used by the Central Console to generate “Alarm”...
  • Page 56 This checkbox allows “Communications Failures” to be ignored for this Ignore Communications Transponder. It is used during a new installation for Transponders that are not yet Failure fully on line. During system maintenance, when a Transponder will be out of service for a while, it is used so that the “Communications Failure”...
  • Page 57 Creating a New Transponder Entry The creation and modification of the Transponder Database requires special authority levels usually assigned only to Installing Company personnel. The button labeled “Insert New” creates a new Transponder Database Dialog, ready for entry of data. The System Design Layout Sheets prepared in advance by the installation manager should...

  • Page 58: Point Number

    Point Number Each Receiver and Alert Unit connected to the Transponder has a unique “Point Number” assigned during the System design process. This number will correspond to a specific “Bus Number” and “Point Multiplex Address” number. The “Multiplex Address”, set by means of switches on the device (Receiver or Alert Unit) itself, must correspond with the “Point Number”...
  • Page 59 The “Point Type” box indicates the type of Point Type device (Receiver, virtual receiver or Alert Unit) located at the location currently selected in the “Point Number” box. Once the “Point Number” box contains the proper value, the device type is set by selecting from the options in the drop- down menu that appears when the arrow to the right of the “Point Type”...
  • Page 60 Figure 17: Data Entry when Show Areas is selected Alert 1, Alert 2, Alert 3 and Test Each Receiver can be assigned up to three Alert Units that are to be activated if it is one of the Receivers reported by the Transponder as part of an “Alarm” event. Each Receiver can also be assigned one Alert Unit that is to be activated to confirm “Test”...
  • Page 61 Alarm Area Setup In the Transponder database under the File menu, select the transponder that has the alarm area desired programmed in it. Then click Edit data. Click Show areas and select the area desired. The Pager group field may be programmed with a pager group that will be paged if this area is the most likely location of an...

  • Page 62: Video Switcher

    Starting with version 2.03 of the Escort software allows individual receiver sensitivity to be set in the transponder database. Receivers can be adjusted from 50% to 149% of their normal sensitivity. No physical receiver changes or upgrades are required. This setting should only be changed if there are known location accuracy problems in the area of this receiver.

  • Page 63: Powering Up The System For The First Time

    Clicking this button will copy the displayed point or area data to a “clipboard” and clear all values to default. Clicking this button will copy the displayed point or area data to a “clipboard”. Displayed Copy values will not be changed. Clicking this button will copy the “clipboard”...
  • Page 64 Incoming Messages. If the errors are greater than 1% of the number of messages, then there is a problem that should be corrected (refer to Section 0, Troubleshooting Transponders, Points and Alert Units, of this manual and locate the problem). From the Setup menu select Transponder Communications.

  • Page 65: Common Errors

    Troubleshooting Transponders, Points, Receivers, and Alert Units Common Errors Transponder SE485 Receiver Wrong type of cable. You must use twisted pair cable. Common errors are that twisted pairs are not used or that separate wires from more than one pair is used. Check to see if + and –...

  • Page 66: Test Mode

    Built-In Troubleshooting Aids Receiver Jumpers There are two groups of jumpers on the EA102A-304 Receiver. The first group contains Jumpers P1 through P3. The second contains Jumpers P4 through P8. The function of each jumper is indicated in the table below: Jumper Operation with Jumper in Place Sounder is enabled...

  • Page 67: Status Leds

    Transponder Status LEDs Each Transponder contains LEDs that display the transponder’s condition and its response to events. With the exception of the AC Power LED (which is located in the lower right hand corner of the transponder circuit board), the diagnostic LEDs are located in the top right corner of the transponder board. Generally, the LEDs indicate the unit’s status and signal system events.

  • Page 68: Verifying Communications

    Bus 0 – 7 Normally these LEDs will be on if the corresponding Bus Enable jumper is in place, and will be off if the jumper is removed. If the bus is enabled, the LED will flash off and come back on, every time a receiver or alert module on that bus communicates with the transponder.

  • Page 69: Troubleshooting Reference

    Troubleshooting Reference Transponder Communications with SE485 Bus Symptoms Probable Cause Possible Solution All Transponders on one bus Power to SE485. Check 9 VDC adapter for proper voltage. Red in communications failure. Power LED should be ON (on SE485). Wire between SE485 and Check to make sure transmit from Transponder incorrectly Transponder goes to receive of SE485 and...
  • Page 70 Symptoms Probable Cause Possible Solution D. SE485 module. D. Check wiring between SE485 and computer, and SE485 at ProxLink Radio Module. Transmit should be going to receive and receive should be going to transmit (RX+ to TX+, RX- to TX-). Cable from SE485.
  • Page 71 EA500 Transponder Bus Faults Symptoms Probable Cause Possible Solution Bus failure. Bus power jumper not in Place jumper on for corresponding bus (see place. Transponder Installation Instructions for location of jumper). Short or open on the bus Put meter across bus wire. Should be reading wires.
  • Page 72 Symptoms Probable Cause Possible Solution C. Length of cable to Receiver. C. Reconfigure the bus run to make sure Receiver is mounted over Receiver is within 914 m (3,000 ft .) of the 914 m (3,000 ft .) from Transponder. Transponder.
  • Page 73 Receiver Configuration Dialog Once the Receiver and Alert Unit data for a Transponder has been entered into the Transponder Database, this dialog is used to verify that each Receiver is working and is properly addressed in the database. This setup tool identifies errors in the address switch settings of Receivers and Alert Units as well as data entry errors in the Transponder Database.
  • Page 74 Post Construction Setup Testing the location accuracy of an installation NOTE: Before doing any of the testing below it is critically important to verify that every receiver in the system is functioning correctly using the procedure described in the Security Escort Installation and Setup manual. Additionally every receiver must be programmed in the transponder database with its actual physical location and floor level.
  • Page 75 3) Using a maintenance transmitter with 2 people The 2 people must have radio contact between them. One person operates the computer running the Escort software and the other takes the maintenance transmitter to the area to be tested. At the computer select the Maintenance Alarm database under the File menu.
  • Page 76  Starting with version 2.03 of the Escort software the 5 different location algorithms can individually limit how close other receivers have to be to the receive level of the receiver hearing the alarm the best, before they will be included in the alarm. Classic (original Escort algorithm), linear, low pull, medium pull and strong pull each have a separate setting.
  • Page 77 System Preferences Dialog The “Set System Preferences” dialog under the “Setup” menu contains a number of settings that govern the behavior of the Security Escort System. This checkbox is Force Map Background used to cause an Erase extra erase of the map screen.
  • Page 78 If this box is checked the receiver with the loudest reception level on a maintenance Sound Maintenance alarm will turn on its sounder for five seconds. Normally this box is not checked. Alarm Normally this software registers with Windows to return to the Escort program if there Disable Idle is any idle time, so Escort can use it to speed up its response to serial Processing...
  • Page 79 The Security Escort System Software contains a feature whereby the Transmitter ID Receiver - Assigning Identification Number of a Transmitter can be automatically entered into the a Receiver for Subscriber Database. This is used for entering Transmitters when first issuing them to subscribers and for Transmitter exchanges.
  • Page 80 Security Preferences Dialog The “Security Preferences” dialog controls those aspects of the Security Escort System operation, which are to be determined by the Security Director. Turn On Outside Sounders This checkbox is used to activate or deactivate the sirens on Alert Units and transponders.
  • Page 81 If this checkbox is checked then the operator will be prompted to complete Require Alarm Report an alarm report when the alarm is reset from the screen. If the responding officer is required to complete the report, or if no system report is desired, this box should not be checked.
  • Page 82 This value controls the time that a Transmitter must be in a man down Man Down Delay Timer ‘X’ condition before a man down alarm is displayed. Typically it would be set Seconds to 10 seconds. Setting this value too short will cause inadvertent man down alarms to be generated.
  • Page 83 System Defaults Dialog This dialog allows the names for each class of subscribers to be changed to match the specific application of this Security Escort System. Titles that are entered into the subscriber name field in the subscriber database are entered here.

  • Page 84: Subscriber Database

    Subscriber Database A subscriber is anyone who has been issued a Security Escort Transmitter. This database includes all transmitters assigned in the system, whether they are protecting people or things. The Subscriber Database is very similar to the Operator Database; the method by which the names and other information are stored is virtually identical.
  • Page 85 There is an option to disable an individual subscriber's Transmitter in such a way that it Disabled will not produce an alarm message on the Central Console. This can be used to halt a subscriber’s misuse of the system. Disabling or enabling a subscriber is accomplished by locating the subscriber in the Subscriber Database, clicking on the "Edit Data"...

  • Page 86: Alarm Zone

    Specific Alarm Zones are assigned to the different computer workstations of the Security Alarm Zone Escort system. Each transmitter entered in the Subscriber Database can be assigned to one or more of the Alarm Zones. Therefore you may control which computer workstations alarms from this transmitter will appear on.

  • Page 87: Fixed Location Transmitters

    Fixed Location Transmitters Figure 29: Fixed Location Dialog Different paging companies and they may require different baud rates. Set the baud rate to the highest baud rate common to all of the paging companies to be accessed. The Character limit (characters per page), Pages per call affect all pages of the indicated type (local and dial-up). These fields must be set to the lowest setting for any of the routes that may be used.

  • Page 88: Subscriber (Individual) Pager Setup

    Subscriber (individual) Pager Setup In the subscriber database select the record for the desired individual. Press Edit data then press Advanced, the dialog below will be displayed. The pager ID is required for all individual pagers dial-up and local. If the phone number and password are assigned the page will be sent over the modem connection.

  • Page 89: Phone Number

    Subscriber Database The Subscriber Database contains the information on the transmitters that are assigned in the system. See the “Security Escort Operations Manual”. When the Advanced button is pressed in the Subscriber Database Edit dialog the following Edit Subscriber Advanced Features dialog will be displayed.
  • Page 90 When clicked the dialog will disappear and the cursor will change to a cross hair. Locate Moving the cursor to a point on the map and clicking the left mouse button will scroll the map so that point is at the center of the screen. When the map is showing the desired alarm location, move the cross hair to the exact location of the alarm to be reported and click the right mouse button.
  • Page 91 Wandering Alarm - Create a protected area by placing a virtual monitor “fence” Transponder Area around an area of the main map. These areas are defined in the transponder database. If this transmitter will be constrained to remain within one of these defined areas, first select the defining transponder in Transponder Name above.
  • Page 92 Clicking this button will display a calendar so you can graphically select a date as Ellipsis (…) shown above. Clicking this button will remove the selected date from the Holiday Dates list. Remove >> Clicking this button will add the date shown to the Holiday Dates list. <<...
  • Page 93 View Alarm Groups Dialog This dialog will show the alarm groups that are assigned to the selected schedule and their current arming state. The ON and OFF states indicate that the alarm group is under manual control. AUTO is under control of the selected schedule.
  • Page 94 Clicking this button will take you to the next lower alarm group from the one currently Previous displayed. It will not wrap around. Therefore it will be disabled at alarm group 1. Clicking this button will take you to the next higher alarm group from the one currently Next displayed.

  • Page 95: Print Report

    Current Check-in Status Dialog This selection will display a list of the subscribers that are required to check-in and failed to do so during the last check-in period. Also presented are their address, phone number and the last time they did check-in. Print Report Clicking this button will print the displayed data to the Report...
  • Page 96 Importing a Subscriber Database This section describes the file format required to import data into the Subscriber database. There is no way to undo this operation, therefore DO A DATABASE BACKUP FIRST and verify the updated data before the changed database is placed in service. If there are problems, restore the Subscriber database from the backup. The file of new data record entries must be in tab delimited text format.
  • Page 97 Excel Restrictions Column Data fields in required order Subscriber Type "0 Unclassified", "1 Commuter", "2 Faculty", "3 Resident", "4 Security", "5 Staff", "6 Installer", "7 Out of Service", "8 Watchman", "9 Visitor", "10 Point type", "11 Acknowledgement". This field should contain only numeric ASCII characters. Handicapped Type "0 No handicap", "1 Blind", "2 Deaf", "3 Handicapped", "4 Wheel chair".
  • Page 98 Excel Restrictions Column Data fields in required order Created Encoded 32-bit time value. Do not change. Modified Encoded 32-bit time value. Do not change. Low Battery Encoded 32-bit time value. Do not change. Spare2 This field should be blank. Spare3 This field should be blank.
  • Page 99 The Operator Database The figure above is a typical screen from the Operator Database. The term "Operator" is used to refer to a person who has the authority to use the various features of the Security Escort System software. The term includes the Security Department's dispatchers who initiate responses to alarms, Security Officers who may be required to produce incident reports, and other employees of the Security Department who may be responsible for maintaining the Subscriber and Operator Databases.
  • Page 100 When adding a new Operator or editing the data for an existing Operator, the “Edit Operator Record” dialog is displayed, as shown above. Certain information fields must be completed to produce a valid record: the password, the authority level and the name must be entered. All the other information in the operator’s file is optional, including the local address, local phone number and notes.
  • Page 101 The Reports Database The Security Escort software contains a report-generating feature that encourages prompt, uniform reporting of incidents. A sample of the alarm report dialog is shown above. The system software automatically captures the alarm data displayed on the Alarm Screen and enters it into a report form. The form also contains fields that describe the nature of the incident and the action taken.
  • Page 102 Report Statistics The act of resetting an alarm causes a report to be saved into the Reports Database. A part of the alarm report record is a copy of the Alarm Screen that was displayed at the time of the incident. Clicking on the "Map" button allows a reconstruction of the screen as it appeared to the dispatcher.
  • Page 103 Edit Data Select the appropriate problem type, then enter the name of the officer that responded to the alarm. Finish with the description of the problem and the action taken. Save the updated record by clicking the Save button. Delete This button will delete the alarm report from the database.

  • Page 104: Key Select

    Key Select This button also works similarly to its counterparts in the Operator and Subscriber Databases. Using it, the Reports can be ordered by Subscriber Name, Transmitter Identification Code, Subscriber Identification Number, alarm time, problem type or Subscriber Classification. Incomplete When this button is clicked, the most recent incident report file that has not been completed will be displayed.

  • Page 105: Locate Transmitters

    Locate Transmitters This selection allows the operator to display the last reported location of the transmitter assigned to the indicated individual or asset. When the individual or asset is selected from the list the time of the last supervision report is shown (or None is displayed if no supervision report has been received from that transmitter).

  • Page 106: Transmitter Change

    Transmitter Change The “Transmitter Change” command under the File Menu, is used when it is necessary to change a subscriber’s Transmitter. Selecting "Transmitter Change" causes the "Locate Subscriber" screen to appear. The subscriber’s record in the Subscriber Database can be quickly found by entering the Subscriber Name, Subscriber Identification Number, or current Transmitter ID.

  • Page 107: Utilities Menu

    Manually enter the new transmitter ID into the “Transmitter ID” field or using the mouse highlight the old “Transmitter ID” value and press and hold the “Shift” key and tap the “Insert” key. Then click the “Save” button. A prompt will appear, asking for a second "Test" to confirm the change. Test the new transmitter again. A green light should be shown on a nearby receiver and this dialog should automatically be removed from the screen, confirming the change was successful.
  • Page 108 Backup Dialog This dialog allows backups to be made of all of the databases. Only the databases with a checkmark will be backed up. Typically all databases should be backed up at once. Only when they do not fit on one floppy disk should you save individual databases to one floppy, then switch floppy disks and repeat the procedure to save the rest of the files.
  • Page 109 Restore Dialog This dialog allows previously made database backups, to be restored to the system databases. Select the database to be restored on the left. On the right where this database backup is currently located. Then click restore to replace the existing database file with the backup.
  • Page 110 When the restore button is clicked the database selected will be restored from the Restore destination selected on the right. This message box is a reminder that if changes to the system databases have been made since the backup was made, the changes will be lost.
  • Page 111 “Daily Test Report” Report of testing by classes of subscriber for the last 24 hours broken down by hour. “Low Battery Report” Report of all subscriber transmitters currently reporting low battery. “Not Testing Report” Report of all subscriber transmitters that have not tested their transmitters within the last 28 days. “Receivers Not Heard From Report”...

  • Page 112: Export Alarm Reports

    Export Alarm Reports This dialog allows the alarm reports to be exported. To export an alarm report, you may directly enter the date range or press the … button in ‘from date’, ‘to date’ box and select the ‘from time’, ‘to time’ from the respective dropdowns.

  • Page 113: Setup Commands

    Setup Commands Show History Security Escort Training Page 113 of 142...

  • Page 114: History Filter

    History Filter History Filter Dialog This dialog selects the classes of events will be recorded (sent to) specific output devices. The Select Destination box will select History screen, Printer, History files and System serial ports. Notice when this selection is changed the checked items also change. There is a different set of events to be output for each destination selected.
  • Page 115 “System Serial Port 2” This option selects the events that will be sent to the System Serial Port 2. System Serial Port 2 is assigned a physical Comm Port in the “Remote Comm Port Setup” dialog and its function must be set to “History Filter Output”...

  • Page 116: Communications Failure

    “Subscriber Database Changes” Record all changes to the subscriber database. “Transponder Database Changes” Record all changes to the transponder database. “History Database Changes” Record all changes to the history database. Not currently implemented. “Report Database Changes” Record all changes to the alarm report database. “Communications Failure”...

  • Page 117: Network Communications

    “Network Communications” Record all communications to between networked computers. Typically this selection would only be used for engineering diagnostics. Leaving this item selected will generate a significant amount of history and fill up the hard disk drive very quickly and may bog down the system during high traffic times. Always leave this item unchecked.
  • Page 118 The Security Escort System contains many built-in self testing features. Each Transponder tests the condition of the Receivers and Alert Units connected to it. When the Transponder finds a device reporting a “Trouble” condition, it communicates the problem and the device identity to the Central Console, which generates a brief alert tone and displays a pop-up message for the Dispatcher.
  • Page 119 Transponder Parameter Change Transponder Parameter Change Dialog This dialog allows parameters stored in the transponder’s EEPROM memory to be viewed and changed. “Run Silent” If checked the receivers and alert units on this transponder will not sound for an alarm. This includes alarms that are received during a communications failure with the Central Console.

  • Page 120: Transmit Delay

    “Verbose Point Reports” If checked alarm and test reports will also include average level and packet count information. This extra information is for diagnostic proposes only and is not required for system operation. Since the additional data increases the system traffic load this item should be left unchecked. “Test Min Level”...
  • Page 121 “Send Change” Send the changes made to the selected transponder. Changes will not be made the transponder EEPROM memory unless this button is clicked. Transponder Data View Transponder Data View Dialog This dialog is for engineering evaluation of a transponder only. “RAM Point Info”...
  • Page 122 “EE Point Info” Views the EEPROM image of point information. “EE Point Stat” Views the EEPROM image of point status. “EE Point Trouble” Views the EEPROM image of point trouble. “Bus Micro Revision” Views the bus micro revision for the connected points. “Last MUX Message”...

  • Page 123: Receiver Configuration

    Receiver Configuration Once the Receiver and Alert Unit data for a Transponder has been entered into the Transponder Database, this dialog is used to verify that each Receiver is working and is properly addressed in the database. This setup tool identifies errors in the address switch settings of Receivers and Alert Units as well as data entry errors in the Transponder Database.
  • Page 124 “Off” When clicked, the checked Horn-Siren, Green LED and Red LED - Strobe outputs will be turned off for the selected point on the selected transponder. If the output does not change, click “On” then click “Off” again. “On” When clicked, the checked Horn-Siren, Green LED and Red LED - Strobe outputs will be turned on for the selected point on the selected transponder.

  • Page 125: Receiver Test

    Receiver Test Receiver Test Dialog This dialog is to setup and monitor four receivers listening to one receiver transmitting with its “Buddy check” transmitter. Normally the function is for engineering evaluation of new transmitter and receiver designs, but it can be used to test receiver boards and locations in a working system.
  • Page 126 “Highest” The left hand box displays the highest receive level that the test transmission was heard. The right hand box displays the greatest number of packets heard from a single test transmission. “Average” The left hand box displays the average receive level that the test transmission was heard. The right hand box displays the average number of packets heard from a single test transmission.
  • Page 127 “Incoming Retried Messages” This value is number of successful receptions that indicated that they retried by the sending application. If displayed in yellow this value is more than 5% of the Successful Incoming Messages. “Total Outgoing Messages” This value is total number of outgoing messages sent on this port. “Outgoing Retried Messages”...
  • Page 128 System Status Dialog System Status Dialog This dialog shows the status of internal system queues and communications on the serial ports assigned to transponders. “Maximum Retry Messages” This value is maximum number of messages that the systems had queued to be sent to all transponders in the system and were not yet acknowledged.
  • Page 129 “Supervision Monitors” This value is current number of transmitters that are being monitored for supervision transmissions. “Max Spooler Bytes” This value is maximum number of bytes that were spooled for the printer at one time. If displayed in yellow more than 50% of the queue was in use.

  • Page 130: Phone Number

    Pager Setup Dialog This dialog sets up remote pager access for troubles (service) and alarms (security). Automatically Send Selected Troubles If checked send the troubles selected in the Popup Trouble Filter dialog to the service pager. Phone Number Phone number to be dialed to access the paging service.

  • Page 131: Send Service

    If checked, the confirmation pager message is not sent to the security pager when the Security Pager alarm is acknowledged by an acknowledgement transmitter Confm Not Reqd If checked the alarm page will be canceled if the alarm is reset before it can be Cancel Page If communicated to the paging service.

  • Page 132: Network Menu

    Print History Screen This selection will print the current data in the History Screen buffer to the report printer. Print File Dialog Enter the file name of the file to be printed or click the Browse button to open the Common Open File dialog below.
  • Page 133 System Directories and Network Address Dialog This dialog allows the setup of the Network IP addresses and ports and related options. Also the file paths may be setup. "Databases are not shared" if not checked the master and all the slave and workstation computers share the same database files.
  • Page 134 Remote Control Listening Port: The Security Escort will be listening on this port to communicate with the OPC Server. A separate OPC Server is created to communicate between the OPC Client and the Security Escort system. The OPC Server holds the alarm and trouble messages and sends the same to the available client once it is connected.
  • Page 135 Network Socket Status Dialog This dialog shows diagnostic information for the selected TCP/IP socket. Successful Incoming Messages This value is the number of messages that the system has successfully received on this socket. Incoming Communication Errors This value is the number of messages that the system detected errors in, on this socket.
  • Page 136 Get This Computer's Winsock Data Dialog This dialog shows information about the Windows Winsock support. This is only used for diagnostic purposes. Get This Computer's Winsock Data Dialog Get This Computer's Name and Address Dialog This dialog show the computer’s network name and current IP address.

  • Page 137: About Menu

    About Menu Demo Manual Alarm, Subscriber 1 For demonstration only, can’t be used in a live system, causes system to display an alarm from the subscriber with transmitter ID number 1. In the System Preferences dialog check “Enable Demo Selections” to enable these demo alarm and trouble selections.

  • Page 138: About Dialog

    About Dialog The About dialog presents the version information, copyright data and internal processing timers. Software Version At the top of the dialog the software version and the date and time that it was compiled is displayed. Free Disk Space This shows the free disk space on the “C”...
  • Page 139 Files Required For Security Escort The following files must be in the same directory as ESC32.EXE (default c:\escort):  Esc32.exe: the main program  Bwcc32.dll: support for the dialog appearance  Cdrvdl32.dll: communications support  Cdrvhf32.dll: communications support  Cdrvxf32.dll: communications support ...
  • Page 140 Notes: Security Escort Training Page 140 of 142...
  • Page 141 Notes: Security Escort Training Page 141 of 142...
  • Page 142 Notes: Security Escort Training Page 142 of 142...
  • Page 143 Notes: Security Escort Training Page 143 of 142...

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