Bosch Security Escort SE2000 Series Training Manual

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Summary of Contents for Bosch Security Escort SE2000 Series

  • Page 1 Security Escort SE2000 Series Training Manual...
  • Page 3: Table Of Contents

    4.3.2 Specifications 4.3.3 Mounting 4.3.4 Wiring 4.3.5 Set the address EA102A-304 receiver 4.4.1 Specifications 4.4.2 Mounting 4.4.3 Wiring 4.4.4 Switches and jumpers 4.4.5 Pre-wired installations 4.4.6 Drilling templates Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 4 Troubleshooting reference 7.3.1 Transponder communication with SE485 bus 7.3.2 Transponder communication with ProxLink 7.3.3 Transponder communication with Moxa/Lantronix device 7.3.4 EA500 transponder bus faults 7.3.5 EA102 receiver issues 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 5 7.15.3 Edit data 7.15.4 Delete 7.15.5 Locate Key 7.15.6 Key Select 7.15.7 Incomplete 7.16 System redundancy 7.16.1 Automatic redundancy 7.16.2 Manual redundancy System menus and dialogs File menu Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 6 About menu 8.6.1 About dialog Files required for Security Escort Appendix: Software licenses 10.1 Bosch software 10.2 Other licenses — copyright notices 10.3 Warranties and disclaimer of warranties Index 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 7: System Overview

    Westchester County D.O.C., Valhalla, NY – Immigration & Naturalization Facility, TX – US Naval Brig, SC Other: – Diamond Mines, South Africa – Amusement Park, FL – International Art Museum, NY Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 8: Other System Applications

    Auto tracking and location identification Fixed Point Identification – Allows for identification of any fixed point – Simple system integration – Expands over all system capability and functionality 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 9: System Components Description

    Security dispatcher. Each of these system elements is described more fully in the sections that follow. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 10: Compatible Parts

    | System overview Security Escort Compatible parts The following table indicates the parts available for inclusion in a Security Escort system. Contact Bosch Security Systems Customer Service for up-to-date model numbers. Part Name Description Electronics, Components EA500 Electronics for eight-bus transponder...
  • Page 11: System Components/Specifications

    SE2010 1,000 SE2050 5,000 Notice! For systems supporting more than 5,000 users contact Bosch Security Systems Sales. Minimum system requirements As a minimum, each computer in the Central Console should be equipped with the following features and components: – Processor: 1 GHz or faster.
  • Page 12: Se3 Subscriber Transmitter

    Allows user to test from anywhere within the protected area. – Internal antenna. – Four-year battery life, field replaceable. – Key-chain attachment. – Low battery indication at Central Console. – Optional silent alarm. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 13 Security transmitter: This is the same as the standard transmitter except the transmitter does not emit an audible tone when activated. This transmitter is normally distributed to Security personnel. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 14: Se2 Personnel Transmitter

    There will be no response at all if the test fails. If the test fails, the user should contact the Security office as soon as possible. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 15: Se3401 Asset Tracking Transmitter

    Central Console every few seconds updating its location for several minutes. To reset the Transmitter after an alarm has been initiated, all device conditions (e.g., tamper, loop, magnet) must be reset to normal. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 16: Rf3401 Asset Tracking Transmitter

    Use the supervised sensor loop to monitor any device with a dry contact output. When used with an external magnet assembly the RF3401 reed switch allows for quick and easy installation on doors and windows. SE88 panic transmitter 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 17 Transmitter requires service. Low battery alerts are logged at the Central Console. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 18: Sefd1 Transmitter

    – Receives Transmitter alarms and tests, and relays the information to the Transponder. – Built-in self testing through Buddy Check feature. – Indoor and outdoor security enclosures available. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 19: Ea500 Transponder

    Can support a combined total of 64 Receivers and Alert Units. – AC powered with battery backup for all Receivers. – Can provide power to SE485 Interface and/or Spread Spectrum Radio. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 20: Ea120 Alert Unit

    EA120 alert unit Features – Provides output for alarm annunciation through the Siren/Strobe or other third party switched device. – Provides output to Siren/Strobe to indicate a successful Transmitter test. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 21 In the event of an alarm, the Alert Unit receives a signal from the Transponder and begins powering the Siren/Strobe (or other switched device). The Siren/Strobe will be active until the alarm is restored at the Central Console. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 22: Equipment Estimation, Location Accuracy And Receiver Location

    15 m (50 ft) of the actual location outdoors. Any deviation from the following installation guidelines will degrade the computed location accuracy. Therefore, to achieve accuracy, the following installation guidelines must be adhered to. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 23: Pre-Bid Equipment Estimation

    To determine the total number of receivers, multiply the number of receivers per floor by the number of floors. (6 x 4 = 24) 24 receivers for the building. Figure 3.2: Determining the Number of Indoor Receivers Required 1 Receivers (6) Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 24 For transponders, each bus can handle 8 receivers and alert units. However, it is a good idea to leave some addresses available on each bus to allow for future expansion. For systems with a high number of supervised transmitters, see Transponder wiring notes. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 25: Pre-Construction Coverage Verification Survey

    The distance between receivers should not exceed 25 m (80 ft) indoors and 90 m (300 ft) outdoors. Mount receiver 2 at this location or closer to receiver 1. Notice! Do not use the “test” mode (jumper P4) to determine receiver spacing. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 26: Indoor Receiver Installation

    95% of the time. – Receivers must not be mounted within 30 cm (1 ft) of any metal object, including wire mesh, metal foil, metal pipe and HVAC ducting in walls. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 27: Outdoor Receiver Installation

    90 m (300 ft) spacing from the buildings. The spacing between receivers in that row should be about the same as the spacing for the receivers in the buildings. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 28 The system cannot locate an alarm past the last receiver at the boundary of the protected area. Therefore, the last row of receivers must be at or past the end of the protected area. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 29: System Wiring

    Tab. 4.1: Wiring Guidelines 4.1.1 Transponder - SE485 wiring table Number of Maximum Wire Transponders Length 1 to 4 6100 m (20000 ft) 3050 m (10000 ft) 1525 m (5000 ft) Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 30: Observe Established Standards

    Code Standards, located in Chapter 8 Article 800 of the National Electrical Code, and applicable local and regional codes. Component wiring guidelines 4.2.1 General wiring diagram Figure 4.1: General Wiring Diagram 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 31 Security Escort System wiring | en Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 32: Transponder Information Sheet

    Point #7: Bus #1 Locations: Point #0: Point #1: Point #2: Point #3: Point #4: Point #5: Point #6: Point #7: Bus #2 Locations: Point #0: Point #1: 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 33 Point #1: Point #2: Point #3: Point #4: Point #5: Point #6: Point #7: Bus #5 Locations: Point #0: Point #1: Point #2: Point #3: Point #4: Point #5: Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 34 Point #5: Point #6: Point #7: Bus #7 Locations: Point #0: Point #1: Point #2: Point #3: Point #4: Point #5: Point #6: Point #7: Location of Splices: 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 35: Ea500 Transponder

    Wiring to receivers and alert units can be home-run (individual), daisy-chain (from device to device), or a combination of both. T-tapping is okay. The recommended cable is 4-conductor, 18 AWG (1.2 mm) fire rated. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 36: Set The Address

    Every transponder in the system must have its own address. Set the address on the transponder using the dip switches in the upper-right corner. See figure below. Figure 4.2: Transponder 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 37: Ea102A-304 Receiver

    The figure below shows how to set the dip switches for each possible address. Figure 4.4: Dip switch settings EA102A-304 receiver 4.4.1 Specifications Enclosure Available in indoor and weatherproof outdoor enclosure Temperature Range -40° to + 149°F (-40° to +65°C) Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 38: Mounting

    – will not be damaged by tampering or opening doors. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 39: Wiring

    Each device on a loop should have its own address. Only addresses 0 through 7 are valid. Do not use addresses 8 and 9. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 40 The central station will receive a "not responding" failure. Activate the transmitter from at least five different locations near the receiver. – The LEDs will respond to a received transmission. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 41: Pre-Wired Installations

    When mounting the enclosure to a pre-wired electrical box, make sure that the electrical box has a six inch overhead clearance. The enclosure should be mounted as shown below: Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 42: Drilling Templates

    Security Escort 4.4.6 Drilling templates Use the following templates for mounting the AE101 outdoor enclosure. Remember to remove jumpers P1, P2, and P3 prior to installing the receiver. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 43: Ea120B Alert Unit

    Figure 4.7: Drilling Template for AE101 Outdoor Enclosure Bottom Entry EA120B alert unit 4.5.1 Specifications Electronics: EA120B Enclosures: Indoor: AE1 (9"H x 7"W x 1.75"D) Outdoor: AE101 (14.75"H x 12.75"W x 3.5" D) Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 44: General Information

    (the indoor hardware kit also includes a tamper switch and a lock and key). Mount the circuit board to the enclosure as indicated in the figures below. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 45: Wiring

    The Moxa interface is used between the RS-232 signal bus of the Security Escort transponder, and the Ethernet connection of the Local Area Network (LAN) in order to communicate with the Security Escort Central Console. 4.6.2 Specifications Recommended NPort 5150 Model: Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 46: Installation And Operation Notes

    Follow the instructions below to set up the NPort 5150 device and use the serial cable to connect the transponder to the Ethernet network. Connect NPort 5150 to the Ethernet network. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 47 “0” in the Force transmit field. Please refer to the Moxa User Manual for further details. Enter the port number of the transponder in the Local TCP Port field. This port Robert Bosch (SEA) Pte Ltd Training Manual...
  • Page 48: Lantronix Interface

    Modified male DB25 to male DB9 serial cable (do not use the serial cable Cable: included) 4.7.3 Installation and operation notes – The Lantronix device must be powered at all times. Use the included power adapter. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 49 Request to Send Clear to Send Data Set Ready Signal Ground Carrier Detect Receive Clock Out Transmit Clock In Receive Clock In Local Loopback Data Terminal Ready Remote Loopback Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 50 Control field as “None”, the Baud Rate field as “9600”, the Data Bits field as “8”, the Parity field as “None”, and the Stop Bits field as “1”. Click the [OK] button to apply the settings, 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 51 DB9 Pin Male DB25 Pin Male Tab. 4.3: Wiring – Required pins Connect the male DB9 connector to the transponder and the male DB25 connector to the Lantronix device. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 52: Se485 Interface

    Compatibility EA500B transponder EA501B transponder 4.8.3 Installation and operation notes – Remove the cover by removing the cover screws shown below. – Connect the wiring as shown below. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 53: Proxlink Setup

    The SE485 may also be powered from the transponder’s 9 V output connected to the 9 V DC input wiring connectors. – Up to four SE485s can be included in an installation. If using multiple SE485s, use the connector cable provided. ProxLink setup Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 54 DB-25 to DB-9 converters may be required depending on your serial port connector type. Start your terminal emulation software (Hyper Terminal). Configure the ProxLink as follows: 9600 Baud, 8 Data Bits, 1 Stop Bit, and no parity. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 55 After you have finished configuring the ProxLink, type <L> <Enter>, then type <Y> to place the unit in operating mode. Configuration should look as follows in Main Menu, D - Display ProxLink Radio Module Parameters: Figure 4.10: ProxLink Radio Module Configuration Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 56 | System wiring Security Escort 1 ProxLink radio module configuration 3 These numbers must match for the transponders 2 ProxLink radio module configuration for the central station 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 57: Installation Options

    System redundancy chapter of the Technical Reference Manual. The workstation computers allow other computers to respond to alarms, perform maintenance and edit the databases. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 58: Installing The Security Escort Software

    Figure 5.1: Security Escort Setup Welcome Dialog You can click the [Cancel] button at any stage of installation to abort installation. The Exit Setup dialog will appear. Click the [Yes] button to abort installation. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 59 Otherwise, click the [Next >] button. The License Agreement dialog appears. Figure 5.3: License Agreement Dialog Click the [Yes] button to accept the License Agreement. The Readme Information dialog appears. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 60 Once done, click the [Next >] button. The Choose Destination Location dialog appears. Select the location on the hard disk drive to install the Security Escort program. Typically, the default location would be ideal (“C:\ESCORT”). 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 61 Choose Folder dialog to appears. Select the desired folder and click the [OK] button. You will return to the Choose Destination Folder dialog. Figure 5.6: Choose Folder Dialog Click the [Next >] button on the Choose Destination Folder dialog. The Setup Type dialog appears. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 62 Click the [Next >] button. The Select Program Folder dialog appears for you to place the Security Escort shortcuts in the selected program folder. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 63 We are set to install the program. Click the [Next >] button. The installation starts, displaying the progress status. Figure 5.9: Installation Progress Dialog Once installation has completed, the Installation Complete dialog appears, Click the [Finish] button to finish the installation. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 64 After installing the Security Escort software, you need to turn on the .NET feature in order for the software to work. Go to Start > Control Panel > Programs and Features. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 65 Features dialog appears. Look for the Microsoft .NET Framework 3.5.1 entry and ensure that the related checkboxes are selected. Figure 5.12: Windows Features Dialog Click the [OK] button to turn on the Microsoft .NET Framework feature. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 66: Image Files

    The Security Escort software shows the default map if there are no other events being processed at a given time. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 67 Assign the desired map number to an area or point in the Transponder Database. Assign the map for a fixed location transmitter in the Subscriber Database Advanced dialog. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 68: Central Console, Computer Setup And Programming

    Remote comm port setup dialog This dialog connects the network, modem and system serial ports to the physical communication ports on the computer and sets their baud rate. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 69 System Serial 1/2 This is a general-purpose serial port. Its function is set up in the Remote Setup dialog. The actual physical communication port over which these communications are carried. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 70: Remote Setup Dialog

    (ignored on the network and modem ports). Remote setup dialog This dialog sets up the remote access and system serial port parameters. Figure 6.3: Slave and Remote Computer Access Parameters Dialog 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 71 2 greater than the number of rings the answering machine answers. Also check the Answering Machine Override checkbox. Dialing prefix On outgoing calls, enter the dialing prefix, if any. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 72 This string is specific to each modem model. The default string should work with most modems. [Save] Save the changes and close the dialog window. [Cancel] Cancel the changes and close the dialog window.. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 73: Transponder Database

    Console and in determining which alert units are to be activated. Access to the Transponder Database is from the File menu on the main menu bar. The following paragraphs describe the elements of the Transponder Database dialog. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 74: Transponder Information Sheet

    Point #7: Bus #1 Locations: Point #0: Point #1: Point #2: Point #3: Point #4: Point #5: Point #6: Point #7: Bus #2 Locations: Point #0: Point #1: 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 75 Point #1: Point #2: Point #3: Point #4: Point #5: Point #6: Point #7: Bus #5 Locations: Point #0: Point #1: Point #2: Point #3: Point #4: Point #5: Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 76 Point #5: Point #6: Point #7: Bus #7 Locations: Point #0: Point #1: Point #2: Point #3: Point #4: Point #5: Point #6: Point #7: Location of Splices: 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 77: Transponder Database Dialog

    Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 78 If another transponder has the best reception, then the receivers on this transponder will be ignored for the location of this alarm. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 79 Clicking this button changes the currently displayed transponder to the next transponder in the database. [End of File] Clicking this button changes the currently displayed transponder to the last transponder in the database. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 80: Creating A New Transponder Entry

    The layout sheets will also contain the text to be used to indicate the receiver locations and will designate the alert units to be driven by each receiver. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 81: Modifying Existing Transponder Entry

    The data that can be modified is the same when creating a new transponder entry (see Creating a new transponder entry, page 80). Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 82: Setting Receiver Parameters

    This table provides a quick way to select a particular device without having to translate between the two numbering (Bus Number/Point Address) systems. The three buttons at the bottom of this dialog allow the user to display: 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 83 Point Number field. Once the Point Number text box contains the proper value, the device type can be selected from the Point Type drop-down list. Figure 6.8: Drop-Down List for Selection of Point Type Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 84 Receiver and alert unit location names are important because they are used for directing response to an alarm and aid service personnel in identifying the device in the event 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 85 Starting with version 2.03 of the Security Escort software, there are 5 different location algorithms that can be selected on an individual receiver basis in the Transponder Database. “Classic” (original Security Escort algorithm), “Linear”, “Low” pull, “Medium” pull and Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 86 “Default” algorithm, the location calculation uses the algorithm programmed. Other miscellaneous command buttons The functions of the other miscellaneous command buttons are as of below: 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 87 The values on the clipboard are not changed and can be copied to more points or areas. [Save] Clicking this button saves all changes to the database. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 88: Alarm Area Setup

    In the Transponder Database under the File menu, select the transponder where the alarm area is to be programmed in. Click the [Edit Data] button, followed by Show areas radio button and select the desired area. Figure 6.13: Transponder Area Edit Dialog 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 89: Powering Up The System For The First Time

    It is very important that twisted pair wiring is used for the SE485 bus. The Tx+ and Tx- wires must be twisted together and the Rx+ and Rx- wires must be twisted together. Robert Bosch (SEA) Pte Ltd Training Manual...
  • Page 90 93 of this manual and locate the problem). After the stress test runs, any current troubles are displayed in the box in the Transponder current status window. Correct any troubles at this time. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 91 (Y = Alert unit is in the database but not responding to the system; N = Alert unit is in the database and is responding to the Robert Bosch (SEA) Pte Ltd Training Manual...
  • Page 92 Click the [Backup] button. It is also wise to back up each database to a USB flash drive. Mark the USB flash drive label with the databases and backup date. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 93: Troubleshooting Transponders, Points, Receivers, And Alert Units

    There are two groups of jumpers on the EA102A-304 receiver. The first group contains jumpers P1 through P3. The second contains jumpers P4 through P8. The function of each jumper is indicated in the table below: Jumper Operation with Jumper in Place Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 94 If the receiver detected the transmission, but some of the packets were missing, it will beep once. This could indicate that the signal is not sufficient from this location. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 95: Transponder

    AC power (mains power) to the board. Find and correct the AC power (mains power) problem. This LED lights even if the transponder’s power switch is off. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 96 Console acknowledges the alarm message. This also occurs for every alarm follower message. A maintenance alarm message causes the Alarm in Progress LED to come on for 5-sec. to 10-sec. then to automatically go off. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 97: Troubleshooting Reference

    (indicating that the transponder is sending the tamper message to the Central Console). Less than a second later the Receive Data LED flashes (indicating the Central Console returns an acknowledgement). Troubleshooting reference 7.3.1 Transponder communication with SE485 bus Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 98 SE485 and receive from transponder goes to transmit on SE485 (RX+ to TX +, RX- to TX-). Wrong wire type. Wire type must be twisted pair. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 99: Transponder Communication With Proxlink

    Close lightning hit. Power down transponder and restart. If this does not work replace transponder. Bad transponder. Replace transponder. Tab. 7.4: Transponder communications with SE485 bus 7.3.2 Transponder communication with ProxLink Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 100 Radio Module. Replace if bad. ProxLink Radio Module. Check programming for Central Console ProxLink Radio Module to be sure it is correct. If everything else checks OK, replace ProxLink.. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 101: Transponder Communication With Moxa/Lantronix Device

    (RX+ to TX+, RX- to TX-). Make sure transmit goes to receive and receive goes to transmit. 13. Replace SE485 Module. Tab. 7.5: Transponder communication with ProxLink 7.3.3 Transponder communication with Moxa/Lantronix device Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 102: Ea500 Transponder Bus Faults

    Check Ethernet cable device to Ethernet network. between Moxa/Lantronix device and Ethernet network. Replace if cable is bad. Tab. 7.6: Transponder communication with Moxa/Lantronix device 7.3.4 EA500 transponder bus faults 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 103: Ea102 Receiver Issues

    9 V DC on BUS+ or lower then 12 V DC on PWR+, replace transponder. Tab. 7.7: EA500 transponder bus faults 7.3.5 EA102 receiver issues Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 104 If power is present on BUS+ and PWR+, between 7.5 V DC and 10.5 V DC on bus, and 10.5 V DC and 13.5 V DC on power, replace receiver. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 105 If jamming persists after increasing level, relocate receiver or attempt to identify and minimize the jamming source. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 106: Receiver Configuration Dialog

    To Confirm the RF Reception To confirm the RF reception, LED, sounder operation and location of each receiver, select Receiver configuration from the Setup menu. The following dialog appears: 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 107 [1] button. The point number will be automatically entered. Click the [Put this receiver in setup mode] button. The red and green LEDs will light for the selected receiver on the selected transponder. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 108 Repeat the above sequence starting with step 1 for all transponders and receivers in the system. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 109: Post Construction Setup

    The individual with the transmitter should confirm the reported location or describe over the radio the actual location. Either individual must record all discrepancies, including the actual and computed locations. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 110 The individual with the transmitter should confirm the reported location or describe the actual location over the radio. Either individual must record all 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 111: Improving The Location Accuracy Of An Installation

    Transponder Database. Receivers can be adjusted from 50% to 149% of their normal sensitivity. No physical receiver changes or upgrades are required. Try changing the Transponder Database sensitivity of receivers one at a Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 112: System Preferences Dialog

    System preferences dialog The System preferences dialog under the Setup menu contains a number of settings that govern the behavior of the Security Escort System. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 113 High speed buddy check Checking this checkbox allows the buddy check to run as fast as it can. Normally, only one buddy check transmission is sent each minute. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 114 Security Escort System needs will drop dramatically, and it will continue to operate normally (same communications responses will be slowed by several hundred milliseconds). 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 115 System for this feature to take effect. This checkbox is unchecked by default. Excel test history files Do not check this checkbox in a live Security Escort System. It is for diagnostic Engineering testing only. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 116 This setting should be changed if there are known problems with the location using the “Linear Algorithm”. The Enable Algorithm Tweaks checkbox must be checked for this to be displayed. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 117 The system defaults to all alarms displayed on all workstations. [Save] Save the changes and close the dialog window. [Cancel] Cancel the changes and close the dialog window. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 118: Security Preferences Dialog

    Turn on alarm strobes Checking this option causes the strobe lights on the alert units and transponders, to flash in the event of an alarm. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 119 If this checkbox is checked, then any time there is a man down track alarm, the auto track functionality will be activated. Otherwise there is no auto track functionality for the alarm. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 120 0 and 9999. Typically this value would be set to prevent violating local noise ordinances and it defaults to 240 seconds (4 minutes). 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 121 Central Console will prompt the operator that there is one or more incident reports that have not yet been completed. Prompts will be given only if the End of Shift Reminder option is selected. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 122: System Defaults Dialog

    Security Escort maintenance technicians. System Defaults dialog This dialog allows the names for each class of subscribers to be changed to match the specific application of this Security Escort System. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 123: System Labels Dialog

    The labels for the four Information label in the Subscriber Database are also changeable here. System Labels dialog The alarm type definitions are customized to customer’s requirements in this dialog window. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 124: Subscriber Database

    The Subscriber Database is very similar to the Operator Database; the method by which the names and other information are stored is virtually identical. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 125: Print Subscriber Database

    Print Subscriber Database Clicking the [Print] button displays the Subscriber Print dialog. Select one of the indicated sort orders and the data fields that you desire in the report. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 126: Edit Subscriber Database Record

    Database is very important: in the event that a subscriber transmits an alarm, the information displayed in the alarm screen is taken from this database. A faulty address could hinder security’s response to an alarm. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 127 Figure 7.11: Edit Subscriber's Database Record (Transmitter) Transmitter Type Click the drop-down list to select the type of transmitter that is assigned to the subscriber. Currently, only the standard transmitter is supported. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 128 The values for the drop-down list are “None”, “10 Seconds”, “30 Seconds”, “90 Seconds” and “1 Hour”. The supervision period specific to the assigned transmitter must be selected if this feature is used. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 129 Enter the filename for the image of this individual or item to be shown on the alarm screen. Click the [Browse] button to open a dialog box to select the filename from a list of available files. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 130: Additional Subscriber Information

    Each field typically holds different information. The installer can change the field labels to labels that would define your intended usage. Figure 7.12: Information Entry Screen 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 131: Subscriber Images

    145 for information on the data merge, import and export functions of the Subscriber Database. The following section explains the advanced features of the Subscriber Database dialog when you are inserting a new or editing an existing subscriber. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 132 Typically, this is a different phone number than the one that is manually dialed to access this pager. The phone number is assigned by the paging service. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 133 The default map is 0, which corresponds to bitmap MAP0.EDB stored in the “Escort” sub-directory. Map 1 would be MAP1.EDB. There can be 100 maps per Security Escort system (0-99). Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 134 If selected, an open loop on this transmitter will cause a trouble report to be displayed. For this option to be enabled, the transmitter’s class must be set to “Point type”. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 135 If no alarm group is assigned, the transmitter is always armed. Requires Restore When this checkbox is checked, transmitter will have to be restored. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 136: Subscriber (Individual) Pager Setup

    Subscriber (individual) Pager Setup In the Subscriber Database select the record for the desired individual. Click the [Edit Data] button, followed by the [Advanced] button. The dialog below will be displayed. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 137 A pager group may contain members accessed by the local paging system and members that require dial-up access. Dial-up access typically takes much longer and it may slow pages to the local paging system. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 138: Fixed Location Transmitters

    The top portion of the display shows the ten-time-of-day/day-of-week schedules that Security Escort supports. For each schedule, there is an indication the schedule is currently active or armed (ACT); otherwise, the schedule is disarmed (OFF). 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 139 This screen shows the alarm groups assigned to the selected schedule and their current arming state. Ignore Holidays for this Each schedule can use the holiday dates as exceptions. Schedule Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 140: Ignore Holidays For This Schedule

    If the Disarm Time is 00:00 and the Arm Time is programmed, the schedule will be off (disarmed) from midnight to the programmed Arm Time. The schedule will be active (armed) from the Arm Time to the end of the day. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 141: View Alarm Groups Dialog

    The “ON” and “OFF” states indicate that the alarm group is under manual control. “AUTO” is under control of the selected schedule. The alarm group will be armed if the schedule is active. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 142: Alarm Groups Dialog

    Figure 7.20: Alarm Groups Dialog Alarm group name Enter a descriptive name to identify the function of the points in this alarm group. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 143: Alarm Group State Dialog

    (points) faulted. The points are presented because they were not restored when their automatic schedule armed, or there was an alarm while the alarm group was on. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 144: Current Check-In Status Dialog

    This dialog displays a list of subscribers that are required to check-in and failed to do so during the last check-in period. Also shown are their addresses, phone numbers, and the last time they checked-in. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 145: Exporting, Importing And Merging The Subscriber Database

    The following sections describe the steps to export, import and merge data from and into the Subscriber Database. The file formats for the tasks are described in detail below. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 146: Dat" File Format

    ASCII characters. Here Phone Number This field may be up to 16 characters. This field may contain only numeric, ‘#’, ‘*’, ‘(‘, ‘)’, comma and the dash ASCII characters. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 147 ASCII character except the ‘?’. Supplemental Text Field 3 This field may be up to 254 characters. This field may contain any printable ASCII character except the ‘?’. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 148 Brunet", "5 Grey", "6 Red". This field should contain only numeric ASCII characters. Eye Color "0 Brown", "1 Blue", "2 Green", "3 Hazel", "4 Grey". This field should contain only numeric ASCII characters. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 149 Floor 96”, “105 Floor 97”, “106 Floor 98”, “107 Floor 99”. This field should contain only numeric ASCII characters. Fixed Map X Location This field may contain only numeric ASCII characters. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 150 Last Fail To Test Letter Encoded 32-bit time value. Do not change. Created Encoded 32-bit time value. Do not change. Modified Encoded 32-bit time value. Do not change. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 151: Exporting The Subscriber Database

    [Export] button), the operation will overwrite the default export file. A popup dialog appears. You can choose the folder where you wish to save the file in, or provide a different file name other than default name. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 152: Importing The Subscriber Database

    You can find this limit in the menu About > About… If this limit is reached during the import, a pop-up message appears to inform the user. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 153: Merging The Subscriber Database

    Upon completion of the task, verify the updated data before the new database is placed in service. If there are problems, restore the Subscriber Database from the backup. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 154 If the data is not merged successfully, a pop-up error message appears. The error message will indicate the likely issue which causes the merge to fail. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 155: Exporting And Importing The Transponder Database

    The total number of characters in all the fields of a record must be 255 characters or less, including the tab and carriage return characters. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 156 ASCII character except the ‘?’. Trouble Response This field may be up to 135 characters. This field may contain any printable ASCII character except the ‘?’ 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 157 Floor 93”, “102 Floor 94”, “103 Floor 95”, “104 Floor 96”, “105 Floor 97”, “106 Floor 98”, “107 Floor 99”. This field should contain only numeric ASCII characters. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 158 This field should contain only numeric ASCII characters. Sensitivity Adjust 0-99. This field should contain only numeric ASCII characters. Bitmap Number 0-99. This field should contain only numeric ASCII characters. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 159 Floor 93”, “102 Floor 94”, “103 Floor 95”, “104 Floor 96”, “105 Floor 97”, “106 Floor 98”, “107 Floor 99”. This field should contain only numeric ASCII characters. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 160 This field should contain only numeric ASCII characters. Sensitivity Adjust 0-99. This field should contain only numeric ASCII characters. Bitmap Number 0-99. This field should contain only numeric ASCII characters. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 161 This field should contain only numeric ASCII characters. Algorithm Number “0 Default”, “1 Classic”. “2 Linear”, “3 Low”, “4 Medium”, “5 Strong”. This field should contain only numeric ASCII characters. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 162 Alert Unit 1 Point This field contains the alert unit point number. If this is not configured, this field is -1. This field should contain only numeric ASCII characters. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 163: Xml File Format

    XML or Extensible Markup Language is a markup language used to store and transport data in both human-and machine-readable format. Notice! Area data of the transponders is supported in the XML file format. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 164         </Area>         <Area AreaID="1" FloorIcon="9" PagerGroupA="0" BitmapNumber="0" LocationText="1st Floor Main Entrance &amp; Accounting Area" MatrixSwitchText="">             <ProtectedAreaPoints ProtectedXArea1="385" ProtectedYArea1="293" ProtectedXArea2="385" ProtectedYArea2="293" ProtectedXArea3="468" ProtectedYArea3="297" ProtectedXArea4="470" ProtectedYArea4="351" ProtectedXArea5="384" ProtectedYArea5="348" ProtectedXArea6="386" ProtectedYArea6="294" /> 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 165 ASCII characters. PointType Type of point. This field should contain only numeric ASCII characters. Valid values are: 0 (receiver), 1 (Alert unit), 2 (Virtual) and 7 (None). Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 166 Y position of the point on the map. Default value is 0. This field should contain only numeric ASCII characters. SensitivityAdjust 0-99. This field should contain only numeric ASCII characters. BitmapNumber 0-99. This field should contain only numeric ASCII characters. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 167 X of the area. This field should contain only numeric ASCII characters. ProtectedYArea1 coordinate point Y of the area. This field should contain only numeric ASCII characters. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 168: Exporting The Transponder Database

    Click the drop-down list of Save as type field to choose the format of the file you wish to export to (“.dat” or “.xml” formats). 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 169: Importing The Transponder Database

    You can find this limit in the menu About > About… If this limit is reached during the import, a pop-up message appears to inform the user. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 170: Operator Database

    Security Escort system software. The term includes the Security department's dispatchers who initiate responses to 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 171: Edit Operator Database Record

    Password and Password Verify text boxes are not identical. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 172: Authority Levels

    Escort software; the key operator for the Security department usually requires access to alter the Subscriber, Operator, and Report Databases while a dispatcher may only need access to view these databases. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 173: Reports Database

    The form also contains fields that describe the nature of the incident and the action taken. These fields are to be filled in by the responding officer. Robert Bosch (SEA) Pte Ltd Training Manual...
  • Page 174: Report Statistics

    Clicking the [Statistics] button summarizes all the alarm reports that are captured in the database. The alarm reports statistics window lists the number of alarms reports according to their problem types. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 175: Map

    Select the appropriate problem type, and then enter the name of the officer who responded to the alarm. Finish with a description of the problem and the action taken. Save the updated record by clicking the [Save] button. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 176: Delete

    Figure 7.39: Locate Alarm Database Record As in the Operator and Subscriber Database, the subscriber records are temporarily ordered according to the field entered in the Locate Key dialog. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 177: Key Select

    During the acknowledgement process, the receiver’s sounders and red LEDs may not be turned off properly. You may need to turn these off manually from menu Setup > Receiver configuration. There are 2 types of redundancy: Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 178: Automatic Redundancy

    The other computer will disconnect all the devices. The newly connected RS232 system will connect and take control of the devices. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 179: System Menus And Dialogs

    Notice! All maintenance transmitters are assumed to be valid so there is no need for the Central Console to check for the identification number in the Subscriber Database. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 180: Transmitter Change

    [Locate Key] button in the Subscriber Database: the first record, which is identical to the entered data, is shown. It may be necessary to scroll using the [Previous] and [Next] buttons to find the appropriate record. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 181 If possible, perform a test with the subscriber’s old transmitter after the change has been made: the test should fail. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 182 Transmitter ID value, press and hold the <Shift> key and tap the <Insert> key. Then click the [Save] button. A prompt appears, asking for a second test to confirm the change. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 183: Utilities Menu

    If this unlikely event occurs, an operator can quickly restore the databases in question with the Restore command. Backups should be made any time significant changes are made to any database. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 184 See the System Directories and Network Address dialog. Local Escort drive Store the backup files in the save sub-directory as the Security Escort System components are stored on this computer (typically C:\ESCORT). 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 185: Restore

    To abort the restore process, click the [Cancel] button. Operators This is the database of all of the individuals with passwords to operate the system software and acknowledge alarms. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 186 This selection must be used with extreme caution! Hold down the <Shift>+<Ctrl> keys when opening the dialog to enable the Clear entire file option. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 187: Print/Export System Reports

    [Print] button (only visible when printer is enabled from Printer > Select report printer dialog box). Select the Midnight report or the Sunday only checkboxes to automatically schedule the selected report at those times. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 188 Guard tour exception report The guard tour exception reports collected within the last day. Not currently implemented. New alarm reports Alarm reports for all of the new alarms that have been received by the system. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 189: Export Alarm Reports

    Select the Subscriber ID, Subscriber Name, Transmitter ID or Subscriber Type from the drop down list to generate an alarm report only for the selected values. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 190: Alarm Flash Reports

    The operator would be able to see details of the alarms from the report list. Alarms that were triggered within the time frame appear in the list box. The following are details of the Alarm Flash Report dialog. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 191 Action taken by the officer which is entered from the Reports Database when completing the alarm report. Alarm acknowledged Time Date and time when the alarm was acknowledged. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 192: Muster Reports

    The operator would be able to see details of the transmitter from the list at one glance. The following are details of the Muster Report dialog. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 193 Transmitter ID ID of the transmitter. Floor Info Information of the floor where the transmitter is located. Area/Nearby Receivers Area and/or receiver ID nearest to the transmitter location. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 194: Clear Screen

    Synchronize system time Selecting this option on the master computer causes the time on the slave and all of the workstation computers to be updated to the master computer’s time. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 195: Setup Commands

    The events displayed can be selected in the History Filter dialog under the Setup Menu. After Show History is selected, this menu item changes to Show Map. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 196: History Filter

    Notice that when this selection is changed, the checked items also change. There is a different set of events output for each destination selected. For each destination, the events must be individually configured. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 197 2. System serial port 2 is assigned a physical comm port in the Remote Comm Port Setup dialog, and the History Filter Output field must be set in the Remote Setup dialog. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 198 Leave this item unchecked. Supervision monitor Reports changes in the supervision status for all transmitters that are being supervised. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 199: Popup Trouble Filter

    The event is recorded on the hard disks of both the main and backup computers and on the printout. The status of the device is recorded in the Transponder Current Status menu item under the Setup menu. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 200 Transponder current status window, but may or may not produce a pop-up display or pager message, depending on the selections for Popup or Pager checkboxes. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 201 (not in the Subscriber Database) transmitters produce audible alarm indications (if the system is set for audible alarms in the Set Security Preferences dialog). Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 202 Central Console. The Central Console reports the condition by means of a pop-up alert if the condition persists more than a few seconds. The condition is also recorded in the audit file. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 203 A pop-up trouble screen displays if the communications traffic to the transponders exceeds the system is capability. Network comm failure A pop-up trouble screen displays if the communications between the master and slave computers fails. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 204: Transponder Parameter Change

    If checked, the receivers and alert units on this transponder do not sound an alarm. This includes alarms received during a communications failure with the Central Console. Optional parameter This option is currently disabled and reserved for future use. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 205 Do not use in a live system, as they can generate more traffic than a Transmit delay system can handle; therefore, actual alarms may be missed. Leave Transmit point them at default. Load delay Tamper load Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 206: Transponder Data View

    [RAM EE buss fault] Views the RAM and EEPROM images of transponder MUX bus fault condition. [RAM counters] Views the RAM image of the process registers. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 207: Receiver Configuration

    This setup tool identifies errors in the address switch settings of receivers and alert units as well as data entry errors in the Transponder Database. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 208 RF micro revision The receiver’s RF micro revision level is shown below Auto Advance. To get an updated reading, click the [Revision] button. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 209 Clicking the [Transmit] button causes this receiver to send one test transmission. [Ambient] Clicking the [Ambient] button causes the system to interrogate the current ambient levels of all receivers on this transponder. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 210 LEDs go off. This indicates the receiver is functioning properly and the receiver’s address is set correctly in the Transponder Database and on the receiver’s switches. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 211: Receiver Test

    Normally, the function is for engineering evaluation of new transmitter and receiver designs, but it can be used to test receiver boards and locations in a working system. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 212 The left box displays the highest receive level at which the test transmission was heard. The right box displays the greatest number of packets heard from a single test transmission. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 213: Network Status

    This dialog shows the status of communications on the network, modem, and system serial ports. Figure 8.24: Network Status Dialog Successful Incoming Messages This value is the number of messages that the system successfully received on this communication port. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 214 Clicking this button refreshes all values shown in this dialog. The values are not automatically updated when the dialog is left open. [Cancel] Clicking this button closes the dialog window. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 215: System Status

    This value is the maximum number of bytes spooled for the printer at one time. If displayed in yellow, more than 50% of the queue was in use. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 216: Pager Setup

    The values are not automatically updated when the dialog is left open. [Cancel] Clicking this button closes the dialog window. 8.3.10 Pager setup This dialog sets up remote pager access for troubles (service) and alarms (security). 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 217 Security Escort System will hang up and redial the paging service to deliver the remaining messages. The paging company assigns this value. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 218: Send Pager Message

    Allows manually entered messages to be sent to the service or security pagers. Service and security pagers are configured in the Pager setup dialog. Individuals and group pager assignments are configured in the Subscriber Database. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 219: Email Setup

    This dialog allows you to configure the settings of the SMTP server and the emails for the notification groups so that emails, for example alarms or reports, can be sent to the groups. Robert Bosch (SEA) Pte Ltd Training Manual...
  • Page 220 Tick this checkbox if the SMTP server requires username and password authentication before the email can be sent out. SMTP Username Enter the SMTP username for authentication by SMTP server. Maximum number of characters is 31. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 221 This button only appears after you have configured and saved the email configuration. Click the button to delete the selected Notification Group configuration. [Save] Click the button to save the changes made to the Email Configuration section. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 222: Print History Screen

    This is the standard Windows Common Open File dialog that is used for selecting the file to be printed. It works the same as any other Window’s standard application. Figure 8.30: Common Open File Dialog 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 223: Network Menu

    System Directories and Network Address Dialog Use this dialog to set up the network IP addresses, ports and related options. File paths can also be configured. Figure 8.32: System Directories and Network Address Dialog Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 224 Other software uses different port numbers, allowing the network interface card to be shared with other network applications. Typically, this is set to “4561”. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 225 If this option is checked, the slave computer will back up all database databases in the Master Database path to the Slave Database path each night at 3:00 am. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 226: Network Socket Status Dialog

    [Cancel] Clicking this button aborts the changes and closes the dialog window. 8.5.2 Network Socket Status Dialog This dialog shows diagnostic information for the selected TCP/IP socket. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 227 Maximum number of bytes that were processed by the system, but not yet transmitted on this socket. If displayed in yellow, more than 50% of the queue was in use. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 228: About Menu

    3 It will restore a previous man down alarm from the subscriber with transmitter ID number 2, if it has not timed out and is not being displayed. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 229: About Dialog

    For demonstration only, and can’t be used in a live system. It simulates a test from a maintenance transmitter. 8.6.1 About dialog The About dialog presents the version information, copyright data and internal processing timers. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 230 Idle Time The amount of time spent In the idle time processor per pass. Alarm Time The amount of time spent to process each alarm report from a transponder. 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 231 Displays the maximum number of workstations that this Security Escort System installation allows. This number is programmed into the software key. [Reset Max] Resets all of the max timers. Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 232: Files Required For Security Escort

    Extra map bitmap file if used. The following files are the system databases that are stored at the Master Database path (duplicate copy in the Slave Database Path). 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 233 These are sample images for demo and test. The following files should be in the IMAGES directory, which is a sub-directory to the ESC32.EXE directory (default “C:\ESCORT\IMAGES”) Files Description Image1.jpg sample subscriber image Image2.jpg sample subscriber image Image3.jpg sample subscriber image Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 234 234 en | Files required for Security Escort Security Escort Notes 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 235 Security Escort Files required for Security Escort | en 235 Notes Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 236 236 en | Files required for Security Escort Security Escort Notes 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 237: Appendix: Software Licenses

    Bosch is entitled to charge fees for any services in relation thereto.
  • Page 238: Index

    Bus -  83 Alert  84 Bus +  83 Alert unit Bus fault  202 estimating number of  25 Bus micro revision  207 Alert units to receivers  84 Byte  205 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 239 Do not resend alarm page  218 Created  78 Done  131, 136 CTS Control  68 Current Check-in Status dialog  144 Edit data  79, 175  87 Edit operator record  171 Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 240  84, 133 Installation procedure  58 Force map background erase  113 Installation starts Free Disk Space  230 progress  63 From Address  221 Installer alarms silent  120 IP Address  78 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 241 Low pull algorithm  85 Modem communications  199 Lowest  213 Modem init  72, 218 Modem Port  69 Maintenance "alarm"  180 Modem reset  72 Maintenance alarm  114, 179 Modfying existing transponder  81 Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 242 On (armed)  143 Power loss On outside tests, flash strobe for 'X' seconds  121 alert unit  203 Only From Transponder Selected  198 transponder  202 Open loop alarm  134 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 243 Receiver sensitivity adjust  86 Security preferences  118 Receiver test dialog  211 Security Preferences dialog  135 Receivers Select Point dialog  82 estimating number of  23 Send all other alarms  218 Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 244  215 Spare  205 Spare 2  198 Tamper  203 State  129 transponder  202 Stop all pages  219 Tamper load  205 Stop test and reset counters  213 test  84, 114 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 245  155, 168, 169 Wondering alarm  135 Transponder Database dialog  77 Workstation computer  71 Transponder ID  78 Write EXCEL import file  126 Transponder maps  199 Transponder name  77, 135 Robert Bosch (SEA) Pte Ltd Training Manual 2017.08 | V2.18.1.0 | DOC...
  • Page 246 246 en | Index Security Escort  129 2017.08 | V2.18.1.0 | DOC Training Manual Robert Bosch (SEA) Pte Ltd...
  • Page 248 Bosch Sicherheitssysteme GmbH Robert Bosch (SEA) Pte Ltd Robert-Bosch-Ring 5 11 Bishan Street 21 85630 Grasbrunn 573943 Singapore Germany Singapore www.boschsecurity.com © Bosch Sicherheitssysteme GmbH, 2017...

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