Guarantee - Philips FAXJET 325 User Manual

Guarantee

(UK Terms and Conditions)
At the beginning of April 2002, SAGEM SA bought the
PHILIPS fax business unit. SAGEM SA is now the European
Number 1 in fax and offers a complete range of fax terminals
with Internet access and SMS function, multifunctional ter-
minals and servers covering the needs of all its customers -
from home-users to multinational organisations.
In order to apply the guarantee, you should contact your dealer.
Proof of purchase will be required. Should malfunctioning
arise, the dealer will advise you what to do.
If you bought your equipment from SAGEM Communica-
tion Austria GmbH directly, the following shall apply:
A SAGEM Communication Austria GmbH undertakes to
remedy by repair, free of charge for labour and replacement
parts, any defects in the equipment during a period of twelve
(12) months from the date of original delivery of the Equip-
ment, where those defects are a result of faulty workmanship.
During this twelve month guarantee period, the defec-
tive equipment will be repaired free of charge; the cus-
tomer must however return the defective equipment at
his/her own expense, to the address given by SAGEM Com-
munication Austria GmbH After Sales Department, the phone
number of which can be found on the delivery slip. Unless
the customer has concluded with SAGEM Communication
Austria GmbH a maintenance contract in respect of the equip-
ment which specifically provides for repairs to be carried out
at the customer's premises, the repairs will not be carried out
on the equipment at the customer's premises.
The following sentence applies to purchases of equip-
ment for the customer's trade, business or profession.
Except as otherwise expressly provided in this Docu-
ment and to the extent permitted by law, SAGEM Communi-
cation Austria GmbH makes no representations or warran-
ties, express or implied, statutory or otherwise, and to such
extent, all terms and conditions implied by law are hereby
excluded.
This guarantee does not affect the Customer's statutory
rights.
B Exclusions From Guarantee
SAGEM Communication Austria GmbH shall have no liabil-
ity under the guarantee in respect of:
• damage, defects breakdown or malfunction due to:
- failure to properly follow the installation process and
instructions for use; or
- an external cause to the equipment (including but not lim-
ited to, lightening, fire, shock or water damage of any nature);
or
- modifications made without the written approval of SAGEM
Communication Austria GmbH; or
- a failure or neglect to maintain the equipment or inappropri-
ate maintenance; or
- unsuitable operating conditions, particularly of tem-
perature and humidity; or
- repair or maintenance of the equipment by persons
not authorised by SAGEM Communication Austria GmbH;
or
• wear and tear from normal daily use of the equip-
ment and its accessories
• damage due to insufficient or bad packaging of equip-
ment when returned to SAGEM Communication Austria
GmbH
• supply of new versions of software
• work on any equipment or software modified or
added without the prior written consent of SAGEM Com-
munication Austria GmbH
• malfunctions not resulting from the Equipment or
from software installed in user workstations for the
purpose of use of the equipment
• communication problems related to an unsuitable
environment, including:
- problems related to access and/or connection to the
Internet such as interruptions by access networks or
malfunction of the line used by the subscriber or his
correspondent
- transmission faults (for example poor geographical
coverage by radio transmitters, interference or poor line
quality)
- the local network fault (wiring, servers, workstations)
or the failure of the transmission network
• the normal servicing (as defined in the user guide supplied
with the equipment) as well as malfunctioning due to servic-
ing not being carried out, servicing costs are in any event al-
ways borne by the customer.
C In the cases set forth in § B as well as after expiry of
the twelve month guarantee period, the customer must
ask SAGEM Communication Austria GmbH for an estimate,
and he/she must accept the estimate and agree to pay the
charges mentioned in it before returning the equipment to
SAGEM Communication Austria GmbH. The repair and de-
livery costs will be invoiced to the customer.
The foregoing shall apply unless otherwise agreed in writing
with the customer and only for the UK. If any provision of
this guarantee shall be held to be in whole or in part invalid or
illegal due to an obligatory rule applicable to consumers pur-
suant to their national legislation, such invalidity or illegality
shall not impair or affect the remaining provisions or parts of
this guarantee.
Please note that only Philips ink cartridges should be used.
Your Philips guarantee does not cover damage to your fax
machine that may be caused by the use of any other ink car-
tridges.
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