Functions used during calls
Account code
.......................................... 59
common hold
.......................................... 57
conference
.............................................. 51
consultation
............................................. 48
flash on external line
parking
...................................................... 56
retrieving a call on hold
suffix dialing
............................................ 58
toggle
....................................................... 50
transfer
..................................................... 49
Functions used for making calls
caller lists
................................................. 29
calling an attendant console
direct communication calls
DISA
......................................................... 45
hotline
...................................................... 38
LCR
........................................................... 40
override
.................................................... 36
phonebook search
reserving a line
....................................... 32
silent monitoring
speaker
.................................................... 23
switching to handset
switching to speakerphone
timer for outgoing external calls
urgent call/callback when busy
using a temporary MSN
to make a call
.......................................... 47
warmline
.................................................. 38
Functions used for receiving calls
call forwarding
........................................ 65
collect call barring
do not disturb
.......................................... 70
message waiting indicator
overflow extension
pickup
....................................................... 64
second attendant
voice mail
................................................. 71
Functions used when making calls
ACS
........................................................... 42
ending a call
............................................ 23
LCR Bypass
............................................. 41
making calls
............................................. 20
...................... 48
.............................. 58
......................... 59
................. 38
................... 39
.................................. 28
..................................... 36
............................. 22
.................. 22
.......... 43
............ 37
................................... 88
.................... 72
................................ 89
................................... 80
......... 20
recall
......................................................... 34
speed dialing
........................................... 24
timeout for external calls
Functions used when receiving calls
answering calls
....................................... 62
groups
...................................................... 81
G
Groups
available/unavailable agent for UCD
group
........................................................ 86
CG groups
................................................ 81
HG groups
............................................... 81
hunt group (HG) and call group login and
logout
....................................................... 82
show queue size to UCD agent
UCD group login/logout
UCD subscriber groups
H
HG groups
................................................... 81
Hotline.
......................................................... 38
Hunt group and call group (CG) login and lo-
gout
.............................................................. 82
I
..................................................... 14
Incoming calls
............................................. 16
K
Key modules
............................................... 10
Keypad
......................................................... 13
L
LCR
............................................................... 40
LCR Bypass
................................................. 41
LED display
direct station selection keys
function keys
........................................... 12
Index
...................... 44
...... 62
........... 88
......................... 84
......................... 84
................. 12
135