Product Returns; Upgrade Your D400 Substation Gateway Firmware - GE D400 Hardware User Manual

PRODUCT RETURNS

Product returns

Upgrade your D400 Substation Gateway firmware

12
A Return Merchandise Authorization (RMA) number must accompany all equipment being
returned for repair, servicing, or for any other reason. Before you return a product, please
contact GE Digital Energy to obtain an RMA number and instructions for return shipments.
You will be sent the RMA number and RMA documents via fax or e-mail. Once you receive
the RMA documents, attach them to the outside of the shipping package and ship to GE.
Product returns will not be accepted unless accompanied by the Return Merchandise
Authorization number.
The firmware of your D400 Substation Gateway can be upgraded to provide the latest
functionality and improvements. Visit the customer support web site at
www.gedigitalenergy.com to download the upgrade software and instruction guide.
GENERAL D400 SUBSTATION GATEWAY USER'S MANUAL
PRODUCT SUPPORT
http://