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TROUBLESHOOTING
Set the POWER button to OFF and then back to ON. Altematively, turn
No key operation (by the unit and/or
off the power, disconnect the power plug and then reconnect it. (The STB
the remote control) is effective,
may not be operating propedy due to lightning, static electricity or some
other external factor).
•Check that the AC power plug is securely plugged into the power outlet.
D-VHS VCR is not responding
.Check that equipment is connected properly,
• Make sure it is a Panasonic D-VHS VCR,
D-VHS VCR does not record
Make sure STB is on'
• Check that the AC power plug is securely plugged into the power outlet,
VCR/S-Video VCR is not responding
,Check that equipment is connectbd properly.
• Make sure remote control is in VCR mode.
•Check that the AC power plug is securely plugged into the power outlet.
AC-3 decoder is not responding
.Check that equipment is connected properly.
•Make sure the clock is set.
'
"Nmerdoes not work
.Check to see whether the timers have overlapping times programmed.
•Check if the timer did not reset to default settings (antennaJcable mode
was changed),
Product
Service
Do not attempt to remove the cover or repair
the unit yourself. Refer servicing to qualified
)ersonnel only,
=roduct Information
For product
service,
product
information
or
assistance with product operation, consult your
dealer
or call 1-888-VIEW-PTV
(843-9788).
Please
have
your Set-Top
Box Identification
Number
(ID#)
available
when you call.
The
ID# is displayed
on your TV screen when the
STB is tuned to any unavailable
channel.
If yOU
ship the product
Carefully
pack
and
send
it
prepaid,
adequately
insured
and
preferably
in the
original
carton.
Attach
a postage-affixed
letter, detailing the complaint, to the outside of
the carton.
DO NOT send the product to the
Executive
or Regional Sales offices. They are
NOT equipped
to make repairs.
For service assistance, please call:
1-888-VIEW-PTV
(843-9788).
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