HP Kayak XU800 Service Handbook
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HP Kayak XU800 Service Handbook

HP Kayak XU800 Service Handbook

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See also: Troubleshooting Manual , Online Manual
HP Kayak
PC Workstation
Service Handbook
PC Workstations and
Accessories
4th Edition
June 2000

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Summary of Contents for HP Kayak XU800

  • Page 1 HP Kayak PC Workstation Service Handbook PC Workstations and Accessories 4th Edition June 2000...

  • Page 2: Models And Accessories

    Product Processors Std. Hard Video Multi- Number Drive Controller media Kayak XU800 PC Workstation HP Kayak XU800 PC Workstation 533EB MHz - 133 FSB (CPL: 01/2000 ) ® D8002N Pentium 128 MB 9.1 GB Matrox 48 Max 10/100 BT PCI...
  • Page 3 HP Kayak XU800 PC Workstation Product Processors Std. Hard Video Multi- Number Drive Controller media HP Kayak XU800 600 MHz - 133 FSB (CPL: 01/2000 ) D8000N Pentium 128 MB 9.1 GB Matrox 48 IDE 10/100 BT PCI III Slot 1 SDRAM...
  • Page 4 HP Kayak XU800 PC Workstation Product Processors Std. Hard Video Multi- Number Drive Controller media HP Kayak XU800 733 MHz - 133 FSB (CPL:01/2000 ) D8010N Single 128 MB 9.1 GB Matrox 48 Max 10/100 BT PCI Pentium SDRAM 10k rpm...
  • Page 5 V-Exp Base Model XU800 RDRAM D8822AV D8823AV V-Exp Base Model XU800 RDRAM Unless otherwise mentioned, the operating system for the HP Kayak XU800 PC Workstations is Windows NT4.0 Unless otherwise specified, models are supplied with an HP 10/100BT PCI Ethernet Adapter LAN card.

  • Page 6: Supported Accessories

    100 MB internal ZIP drive (bulk pack of 10) D6651B Input Devices HP multimedia keyboard C4742A ® HP Windows keyboard C4735A HP standard 2-button mini-din mouse C3751B HP mouse with scrolling wheel C4736A HP cordless scrolling mouse C4740A Minitower HP Kayak XU800 PC Workstation 1-5 PC Workstations...
  • Page 7 8 MB SGRAM SODIMM for Matrox G250 AGP graphics card D9527A Audio and Multimedia Labtech amplified speakers (10 WRMS) (single) D4545A Labtech amplified speakers (4 WRMS) (single) D6861A Standard headset D8387A Miscellaneous USB Hub accessory kit D6804A 1-6 HP Kayak XU800 PC Workstation Minitower PC Workstations...
  • Page 8 All models shipped with SDRAM memory should be converted to RDRAM memory. Consult HP Support for further information. Dual Processor Kits include: processor, voltage regulator module and heatsink. This User’s Guide contains information for both the HP Kayak XU800 and HP Kayak XM600 Minitower PC Workstations. Minitower...

  • Page 9: System Board, Bios And Memory

    RIMM sockets A0-B0 contain the first pair of memory DIMM sockets A0-B0 contain the first pair of memory modules. Upgrades are then installed in RIMM sockets modules. Upgrades are then installed in DIMM sockets A1-B1. A1-B1. 1-8 HP Kayak XU800 PC Workstation Minitower PC Workstations...

  • Page 10: System Board Switches

    For the latest BIOS, the flasher utility program, and the BIOS history refer to the HP World Wide Web site. The BIOS is in the form IA11yy, where yy is the version number. http://www.hp.com/go/kayaksupport Then select HP Kayak XU800 PC Workstation. Minitower HP Kayak XU800 PC Workstation 1-9 PC Workstations...

  • Page 11: Recovering The Bios (Crisis Mode)

    11 Power off the PC Workstation. Remove the floppy disk from the drive. Remove the power cord. 12 Set switch back to the position. 13 Replace the cover, reconnect the power cord, then reboot the PC Workstation. 1-10 HP Kayak XU800 PC Workstation Minitower PC Workstations...
  • Page 12 800 MHz Insert VRM that was supplied with the second processor into the VRM socket. The HP Kayak XU800 includes an integrated VRM on the system board for the first processor, and one VRM socket for the second processor. Minitower...

  • Page 13: Main Memory

    BIOS. This means that no particular switch setting changes are required. Main Memory The Kayak XU800 PC Workstation includes a single Memory Expansion Card connector on the system board that supports a Memory Expansion Card installed with either RIMM (Rambus In-Line Memory Module) or DIMM (Dynamic In-Line Memory Module) sockets.
  • Page 14 RDRAM modules are ECC type. Paired RDRAM modules have the same speed rating. Unused RIMM sockets contain continuity modules. Memory module is not installed in the Memory Expansion Card connector on the system board. Minitower HP Kayak XU800 PC Workstation 1-13 PC Workstations...

  • Page 15: Mass Storage Device Guide Rails

    “L” on the left-hand side (cable connectors facing towards you and positioned at the top), and the guide rail “R” on the right- hand side of the hard disk drive. 1-14 HP Kayak XU800 PC Workstation Minitower PC Workstations...

  • Page 16: Part Numbers

    HP Kayak XU800 PC Workstation Part Numbers 2C, 2e Minitower HP Kayak XU800 PC Workstation 1-15 PC Workstations...
  • Page 17 Floppy disk drive cable 5184-1516 — d CD-ROM to audio cable 5182-1857 — e IDE HDD cable 5065-1271 — Mouse: a Three-button mouse C4728-60101 — b Enhanced mouse with scroll/zoom wheel C4736-60101 — 1-16 HP Kayak XU800 PC Workstation Minitower PC Workstations...
  • Page 18 Ultra 2 SCSI card 5064-7466 — b SCSI U2 cable 5184-1501 — c SCSI LED cable 5183-9401 — FastRaid (optional), not shown: a Controller 5064-9766 D9661-69001 b Cable 5183-9415 — Minitower HP Kayak XU800 PC Workstation 1-17 PC Workstations...
  • Page 19 All models shipped with SDRAM memory should be converted to RDRAM memory. Consult HP Support for further information. Should only be used in conjunction with an Elsa Synergy II AGP video card for dual monitor display. xx = Language code. 1-18 HP Kayak XU800 PC Workstation Minitower PC Workstations...
  • Page 20 All languages, Image Creation and Recovery CD-ROM except for the ones indicated in the below list. 5970-0070 For the following languages only: English, French, Italian, German, Spanish. xx = Language code Minitower HP Kayak XU800 PC Workstation 1-19 PC Workstations...
  • Page 21 HP Kayak XU800 PC Workstation Notes: _____________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 1-20 HP Kayak XU800 PC Workstation Minitower PC Workstations...

  • Page 22: Beep Codes

    Beep, POST, and Error Codes Beep Codes If an error occurs during the POST, which prevents the PC Workstation from starting, and before the display device has been initialized, a series of beep codes are issued. Beep codes indicate that a fatal error has occurred and can be reported one after another if there is more than one detected error.
  • Page 23 Beep Codes for the HP Kayak XU800 Number Description Action to Take... Beeps The memory refresh Check that: circuitry is faulty. • Memory is installed correctly. Parity error in the base • Correct memory modules are being used. memory (the first 64 KB If the error still occurs, replace the memory.
  • Page 24 Number Description Action to Take... Beeps The BIOS Checksum Perform the following actions in this order: value does not match the 1 Press F2 to enter the Setup program, value encoded in the then F9 to load the default BIOS settings. BIOS.
  • Page 25 Beep Codes for the HP Kayak XM600 Beep Beep Numeric Description Recommended Pattern Code Code Action — - - - - - - - 1-2-2-3 BIOS ROM Inform HP support/HP reseller check-sum that system board is defective. failure — - - - — — 1-3-1-1 DRAM refresh Check the memory is correctly...
  • Page 26 POST and Error Codes Beep Codes for Previous Models The following beep codes are for all models before the HP Kayak XU800 and XM600 PC Workstations. Beep Pattern Beep Numeric Description Code Code — - - - - - - -...
  • Page 27 POST and Error Codes Notes: ______________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ A-6 Beep, POST, and Error Codes...
  • Page 28 The following BIOS recovery (Crisis Mode) is for the HP NOTE: Kayak XU800 PC Workstation models only. If for some reason the BIOS is corrupted and the standard flash cannot be used, use the BIOS Recovery Mode (exceptional BIOS recovery operation) to restore the BIOS.
  • Page 29 HP Kayak XM600 PC Workstation Desktop and Minitower BIOS Recovery NOTE: The following BIOS recovery (Crisis Mode) is for the HP Kayak XM600 Desktop and Minitower PC Workstations only. If for some reason the BIOS is corrupted and the standard flash cannot be used, use the BIOS Recovery Mode (exceptional BIOS recovery operation) to restore the BIOS.
  • Page 30 Force BIOS flash, Switch 9 (XA models) or 10 (XW and XA-s models) Down Position WARNING: For Kayak XU Series 03xx, XA-s Series WARNING: 02xx and XA Series 05xx, a specific ‘Mini-Dos’ bootable disk has to be used. An image of this ‘Mini-Dos’...
  • Page 31 Notes: ______________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ B-4 Recovery Boot Active Procedures...

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