Obtaining Hp Repair And Telephone Support - HP D5970A - NetServer - LCII User Manual

Chapter 8
additional charge. For example, HP offers LAN Support Service, or
Comprehensive Network Support Service with a 7-day, 24-hour option for
network operating systems and multi-vendor hardware. Contact your local HP
office for details.

Obtaining HP Repair and Telephone Support

The "Warranty and Software License" chapter of this guide gives details of the
hardware warranty— including which HP products are covered, travel limitations,
charges for non-HP-caused service calls, etc.
Please refer to the "Troubleshooting" chapter for the steps to follow before
calling for service.
Prior to calling for support, record this information:
product model name and number
product serial number
applicable error messages from system or diagnostics
applicable hardware driver revision levels
add-on boards or hardware installed
third-party hardware or software
operating system type and revision level
For hardware repair or telephone support in the U.S. and Canada, contact either:
Participating Service Authorized HP Personal Computer Reseller
or
HP Customer Support Center (Colorado) (970) 635-1000 from 6 AM to
8 PM Mountain Time on Monday through Friday and from 9 AM to 3 PM
Mountain Time on Saturday
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Service and Support