Upgrading The Enterprise Virtual Array; Step 1. Checking The Health Of The Enterprise Virtual Array - HP 4400 Software Manual

3 Upgrading the Enterprise Virtual Array

The procedures in this chapter guide you through the process of upgrading the system software.
Follow them carefully and in the order specified.
can track your progress. Make sure you have all the items indicated before starting the upgrade.
NOTE: If you experience any problems when performing the XCS upgrade procedure, see
"Troubleshooting" (page 66)
your HP-authorized service representative.
IMPORTANT:
in the HP P6000 Enterprise Virtual Array Compatibility Reference.

Step 1. Checking the health of the Enterprise Virtual Array

Estimated time to complete: 20–30 minutes
Before upgrading the array, perform a final check of the overall status of all components. The
pre-upgrade checks will help ensure that the array is ready for upgrading, but you should check
the array status again.
NOTE: If you are running HP P6000 Command View 9.3 or later, HP P6000 Command View
will complete this check automatically when you upgrade the controller software.
1. Open HP P6000 Command View and click the icon of the array you want to upgrade.
2. Check for hardware errors.
a. Examine the Hardware folder in the navigation pane to see if there are any hardware
caution or warning conditions. If there are any caution or warning conditions, click the
Hardware folder to expand the navigation tree. The Hardware Folder Properties window
(Figure 1 1 (page
problem.
Figure 1 1 Hardware Folder Properties window
b. Select the array in the navigation pane and click Refresh to update the cache.
c. If a problem is indicated, expand the navigation tree under the Hardware folder until
you see a hardware component icon with an attention or warning icon on it.
d. Click the component icon to display the Disk Enclosure Properties window
44)). The Operational state field indicates if there is a hardware error. If the operational
state is good, proceed with the upgrade.
for assistance. If you are still unable to resolve the problem, contact
For upgrade paths, see Table 3.1, Upgrade support for controller software versions,
43)) opens. The Operational State box indicates if there is a hardware
Table 8 (page 65)
Step 1. Checking the health of the Enterprise Virtual Array
provides a checklist so you
(Figure 12 (page
43