Distributed Session Management Protocol (Dsmp) Error Codes - HP T1936AA - Digital Sending Software Support Manual

HP MFP DSS Configuration Utility messages (continued)
Message
The license <license
number> is for a previous
version of this product
and is not supported in
the current version.
The specified LDAP server
is invalid or is not
running LDAP.
Unable to start DSS v.
service. You may need to
reinstall the software.
Unexpected failure.
User has no e-mail address
in the LDAP database.
User not found in the LDAP
database.

Distributed Session Management Protocol (DSMP) error codes

DSMP error codes
Error
1-100
ENWW
Description and actions
You entered a license number that enables the send to e-mail feature.
However, that feature is now free in your version of the product.
Do not enter this license number.
An LDAP connection could not be established with the specified server.
Make sure the specified server is functioning and that it is running
the LDAP server.
Make sure the correct TCP/IP port is specified in Advanced
Settings.
Make sure the specified server is available through the network.
HP DSS v. must be running before you can start the HP MFP DSS
4
4
Configuration Utility. However, an attempt to start HP DSS v.
unsuccessful.
Manually start HP DSS v.
Control Panel.
Restart the computer on which HP DSS v.
Uninstall and reinstall HP DSS v.
An unspecified error occurred while the connection with the LDAP
server was being tested.
Make sure the LDAP settings are correct.
Restart HP DSS v.
Restart the computer on which HP DSS v.
The user record that was located did not contain an e-mail address.
Make sure that the Obtain e-mail address from setting is correct.
Make sure that the user's LDAP record contains an e-mail address.
No user record matched the search criteria that was entered.
Make sure the user has a record in the LDAP database.
Make sure the Find addresses in address book using setting is
correct.
Make sure the Search Root information is correct.
Make sure the logon credentials are correct.
Description and actions
These are DSMP protocol errors indicating network communication
problems.
Verify network connectivity.
Contact an authorized HP dealer.
Distributed Session Management Protocol (DSMP) error codes 37
service by means of the Windows
4
is installed.
4
4
4
is installed.
4
was
4