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User Guide
HW-Q910D / HW-Q850D / HW-QS730D
To receive more complete service, please register your product at
www.samsung.com/register
Figures and illustrations in this User Manual are provided for reference
only and may differ from actual product appearance.
© 2024 Samsung Electronics Co., Ltd. All rights reserved.
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Table of Contents
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Summary of Contents for Samsung HW-Q910D
- Page 1 HW-Q910D / HW-Q850D / HW-QS730D To receive more complete service, please register your product at www.samsung.com/register Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. © 2024 Samsung Electronics Co., Ltd. All rights reserved.
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Page 2: Table Of Contents
CONTENTS 01 Checking the Components 08 Installing the Wall Mount Installation Precautions ........29 02 Product Overview Wallmount Components . -
Page 3: Checking The Components
• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care. • For more information about the wallmount or rubber-foot, see pages 29~31. -
Page 4: Product Overview
02 PRODUCT OVERVIEW Top Panel of the Soundbar HW-Q910D / HW-Q850D HW-QS730D (Multi Function) Button (HW-Q910D / HW-Q850D models) • In standby mode, press the (Multi Function) button to turn on the Soundbar. • Press the (Multi Function) button to change the input source. -
Page 5: Bottom Panel Of The Soundbar
SERVICE DIGITAL AUDIO IN (OPTICAL) SERVICE SERVICE HDMI IN 1 HDMI DIGITAL AUDIO IN DIGITAL AUDIO IN (OPTICAL) (OPTICAL) HDMI IN 2 HDMI IN 1 HDMI IN 1 HDMI HDMI HDMI TO TV (eARC/ARC) HDMI IN 2 HDMI IN 2 HDMI TO TV HDMI TO TV Bottom Panel of the Soundbar... -
Page 6: Using The Soundbar Remote Control
03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AAA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AAA batteries (1.5V) oriented so that their polarity is correct. Slide the battery cover back into position. How to Use the Remote Control Turns the Soundbar on and off. -
Page 7: Setting The
You can also play or pause music by pressing the button. Play / Pause Press the indicated areas to select Up/Down/Left/Right. Press Up/Down/Left/Right on the button to select or set functions. • Music Skip Up/Down/Left/Right Press the Right button to select the next music file. Press the Left button to select the previous music file. •... -
Page 8: Using The Hidden Buttons
12 7 Band EQ page 7 (Sound Control) Voice Feedback On/Off (Standby) page 6 (Source) Output specifications for the different sound effect modes <HW-Q910D> Output Effect Input With Subwoofer & Surround Speaker 2.0 ch 2.1 ch 5.1 ch 5.1 ch / 7.1 ch (DTS) Standard 7.1 ch... - Page 9 <HW-Q850D> Output Effect Input With Subwoofer & Surround With Subwoofer Only Speaker 2.0 ch 2.1 ch 2.1 ch 5.1 ch 5.1 ch 5.1 ch / 7.1 ch (DTS) Standard 7.1 ch 5.1 ch 7.1 ch Dolby Atmos®, DTS:X 5.1.2 ch 7.1.2 ch 2.0 ch 5.1.2 ch...
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Page 10: Adjusting The Soundbar Volume With A Tv Remote Control
• Set the TV speaker to External Speaker to use this function. • Manufacturers supporting this function: Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA 1. Turn Off the Soundbar. 2. Push up and hold the WOOFER button for 5 seconds. -
Page 11: Connecting The Soundbar
04 CONNECTING THE SOUNDBAR Connecting the power and units Use the Power cord to connect the Subwoofer and Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit) 1. -
Page 12: Manually Connecting The Subwoofer
Manually connecting the Subwoofer Before performing the manual connection procedure below: • Check whether the power cables for the Soundbar and subwoofer is connected properly. • Make sure that the Soundbar is turned off. 1. Turn off the Soundbar main. 2. -
Page 13: Led Indicator Lights On The Rear Of Subwoofer
Soundbar main unit turned unit is connected properly. off) Connect again. See the instructions for manual Connection failed connection on page 12. See the contact information for the Samsung Service Blinking Malfunction Center in this manual. Red and blue NOTE •... -
Page 14: Connecting A Wireless Surround Speaker
Connecting a Wireless Surround Speaker Expand to true wireless surround sound by connecting the Samsung Wireless Surround Speaker SET (PS-RQ910D) to your Soundbar. (HW-Q910D/HW-Q850D Only) 1. Connect the Wireless Receiver Module to 2 Surround Speakers Use the speaker cables to connect the two surround sound speakers to the Wireless Receiver Module. - Page 15 Connection failure SURROUND SPEAKERS OUT SPEAKER IMPEDANCE : 3 5 Sec SURROUND SPEAKERS OUT ID SET SPEAKER IMPEDANCE : 3 ID SET POWER 2. Repeat steps 3 through 4. Others Errors Contact a Samsung Service Center. POWER ENG - 15...
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Page 16: Connecting To A Tv
• When connecting a TV that supports the eARC function, “TV eARC” appears on the display and the sound is heard. • To connect with eARC, the eARC function in the TV menu should be set to On. Refer to the TV user manual for details on setting. (e.g. Samsung TV : Home ( ) → Menu → Settings ( ) →... -
Page 17: Connecting Using An Optical Cable
Optical Cable (not supplied) DIGITAL AUDIO IN (OPTICAL) OPTICAL OUT Top of the Soundbar <HW-Q910D / HW-Q850D> D.IN Top of the Soundbar <HW-QS730D> D.IN 1. With the TV and Soundbar turned off, connect the DIGITAL AUDIO IN (OPTICAL) port on the Soundbar and the OPTICAL output port on the TV with an optical cable (not supplied), as shown in the figure. -
Page 18: Connecting Via Bluetooth
3. Select “Soundbar Q-Series” from the list on TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the Soundbar, select the message, and then establish a connection. - Page 19 What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar.
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Page 20: Connecting Via Wi-Fi
) → Sound → Sound Output → Soundbar Q-Series (Wi-Fi) NOTE • The Wi-Fi Dolby Atmos connection is available in some Samsung TVs and some Soundbar models. • Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi. -
Page 21: Using The Q-Symphony Function
Using the Q-Symphony Function • When the Soundbar connects to a Samsung TV that supports the Q-Symphony function you can play the sound simultaneously through the Soundbar and the TV. If you use the Q-Symphony function, the surround sound played on the TV allows you to enjoy a richer, more three- dimensional surround sound effect. -
Page 22: Using The Spacefit Sound
“OFF” appears on the display. • This is available in all Sound modes. Method 2. Connecting via TV To enable this function, turn on the Adaptive Sound+ mode on your Samsung TV menu. (Home ( ) → Menu → Settings ( ) →... -
Page 23: Connecting An External Device
Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed). -
Page 24: Method 2. Connecting Using An Optical Cable
Method 2. Connecting using an Optical Cable Top of the Soundbar <HW-QS730D> D.IN Top of the Soundbar <HW-Q910D / HW-Q850D> BD / DVD player / Set- top box / Game console D.IN DIGITAL AUDIO IN (OPTICAL) Optical Cable OPTICAL OUT... -
Page 25: Connecting A Mobile Device
What is the difference between BT READY and BT PAIRING? • BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before. • BT PAIRING : In this mode, you can connect a new device to the Soundbar. - Page 26 Notes on Bluetooth connection • Locate a new device within 3.28 ft (1 m) to connect via Bluetooth communication. • If asked for a PIN code when connecting a Bluetooth device, enter <0000>. • The Soundbar automatically turns off after 18 minutes in the Ready state. •...
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Page 27: Method 2. Connecting Via Wi-Fi (Wireless Network)
• To enable this, connect at least two audio devices to the same Wi-Fi network at 5 GHz. • This is available on Samsung Sound devices that support Wi-Fi released year 2024 or later. • This feature does not support TV sound. -
Page 28: Connecting Via Apple Airplay
® • To enable AirPlay in your Soundbar, you must first register the device with the Samsung Smart Things app by agreeing with the app’s terms and conditions. -
Page 29: Installing The Wall Mount
08 INSTALLING THE WALL 2. Align the Wall Mount Guide’s Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix MOUNT the Wall Mount Guide to the wall using tape. •... -
Page 30: Installing The Soundbar In Front Of Tv
09 INSTALLING THE 7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the SOUNDBAR IN FRONT OF wall. Component Rubber-Foot (BN67-00398L) 8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws. -
Page 31: Software Update
• This function is not supported by HW-QS730D model. • For the best performance of the microphones, keep the Soundbar Samsung may offer updates for the Soundbar’s system firmware in at least 2 cm away from the TV’s panel. the future. -
Page 32: Initialization
• When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device. • For sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Menu → Settings ( ) →... - Page 33 • If your wireless router is new, you will need to reconfigure the • Your device is unable to play the input signal. Change the TV’s speaker’s network settings. (See page 27.) audio output to PCM or Dolby Digital. (For a Samsung TV: • Soundbar does not support Wi-Fi 6. Home ( ) →...
- Page 34 © 2021 DTS, Inc. ALL RIGHTS RESERVED. • To enable AirPlay in your Soundbar, you must first register the device with the Samsung Smart Things app by agreeing with the app’s terms and conditions. (See page 28.) • AirPlay does not operate if you delete the Soundbar from the Samsung Smart Things app.